Melia Cohiba

Available offers

Honeymoon Offer: book a minimum 3 night stay between 4 Jan '20–3 Jan '21 and receive private check-in with welcome cocktail (subject to arrival time), special room for honeymooners, floral gift in the room, bottle of cava and chocolates in the room, romantic turn-down on the first night, housekeeping service after 11:00am and before 3:00pm, honeymoon breakfast in room once during stay, late check-out guaranteed until 3:00pm and a special honeymoon gift.
Marriage certificate to be shown on arrival, date must be within 6 months of intended stay.
Booking bonus: book by 31 May '20 to receive up to 15% off the accommodation cost between 4 Jan–30 Apr '21.
Book by 31 May '20 to receive up to 20% off the accommodation cost between 1 May–31 Oct '21.
Any applicable offers have been calculated into the prices shown. Offers may not be combinable.
Booking bonus: book by 31 Mar '21 to receive up to 15% off the accommodation cost between 1 Nov '21–3 Jan '22.
Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Dining

5 restaurants: Plaza Habana (International buffet for breakfast, lunch and dinner, and live music), El Med (Mediterranean cuisine, open for lunch and dinner), La Piazza (Italian cuisine, open for lunch and dinner), Aquas (International cuisine, open for lunch and dinner), Habana Café (International cuisine, shows and dancing, adults-only). 6 bars including Aquas (snack bar), El Relicario (Cuban coffee, chocolate and cigars), El Gran Añejo (open 24-hours). Expresso Habana (until 12:00pm), Casa del Habano (Cigar shop), Cobijo Real (until 11:00pm) and 24-hour room service*.

Entertainment

Cigar-tasting club. Habana Café with live shows and dancing. Live music at Plaza Habana.

Fun and Games

Outdoor swimming pool, Jacuzzi, gym, health centre with sauna* and massages*. The sauna is complimentary for THE LEVEL guests.

Handy Stuff

WiFi access*. Beauty parlour*. Shops.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

* Denotes local charge.

TripAdvisor traveller rating

Rating summary

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (1939)
Very good (1538)
Average (534)
Poor (125)
Terrible (107)

Quality not up to the mark

Jan 7, 2020 Madhulagadapati

Large hotel with multiple restaurants, but cleanliness is poor, service levels across is poor, it’s a typical government style management, very casual and don’t care attitude. Not a great location if you are a tourist, liked the cigar bar with its god collection. I also stayed later at Gran hotel Mandanna kempenski, which has a perfect location… Read more

Large hotel with multiple restaurants, but cleanliness is poor, service levels across is poor, it’s a typical government style management, very casual and don’t care attitude. Not a great location if you are a tourist, liked the cigar bar with its god collection. I also stayed later at Gran hotel Mandanna kempenski, which has a perfect location and a new modern classic building, but in Cuba don’t expect high levels of service or too friendly staff. Read less

Dissapointed

Jan 6, 2020 josiep65 Newcastle, United Kingdom

Stayed here for couple of nights in January, what a disappointment the room on the 16th floor had views of the city and a small view of the sea. One window was completely broken down and the amount of water damage around windows was really bad The Bed was rock hard it actually hurt to sleep on and if you did sleep you woke up sore The suite we… Read more

Stayed here for couple of nights in January, what a disappointment the room on the 16th floor had views of the city and a small view of the sea. One window was completely broken down and the amount of water damage around windows was really bad The Bed was rock hard it actually hurt to sleep on and if you did sleep you woke up sore The suite we had was not really a suite, although it did have a chair everything was dirty,the wifi not very good although they tell you it is maybe i expected to much from this hotel 🤔 i would say if you like nice clean & comfort do not come here you will be disappointed. Read less

Great breakfast buffet, rooms need attention

Dec 11, 2019 midwestnewy0rker Cincinnati, Ohio

We stayed with a group of 30 at the Melia Cohiba for 5 nights in December 2019. The staff was friendly and attentive. The lobby was beautiful and the breakfast buffet was excellent. Lots of variety and good quality. However the rooms need to be updated and cleaned more thoroughly. We stayed in room 723. Our sheets had stains and the table by the… Read more

We stayed with a group of 30 at the Melia Cohiba for 5 nights in December 2019. The staff was friendly and attentive. The lobby was beautiful and the breakfast buffet was excellent. Lots of variety and good quality. However the rooms need to be updated and cleaned more thoroughly. We stayed in room 723. Our sheets had stains and the table by the window had some old spill that was never cleaned properly. I hope the travel Jan is removed so more Americans can visit Cuba giving them more business so they can make the needed improvements to this property. Read less

Awful service

Dec 4, 2019 adelarosa90

I stayed in the Melia Cohiba with my girlfriend for two nights: 27th-29Nov 2019. Although the room was impressive for the price, the service was so terrible we were constantly wondering if we had done anything wrong. Being no stranger to hotels of four stars and above, I kept second guessing myself and looking up whether our reservation was… Read more

I stayed in the Melia Cohiba with my girlfriend for two nights: 27th-29Nov 2019. Although the room was impressive for the price, the service was so terrible we were constantly wondering if we had done anything wrong. Being no stranger to hotels of four stars and above, I kept second guessing myself and looking up whether our reservation was indeed in that hotel. I had chosen the last two days there because it was the end of our trip and we were tired, hoping for some comfort. On the first day, we found the bathtub was dirty, with hair. We wanted to make our way to Old Havana using their bus. We found the bus travelled to and from old havana maybe 5 time a day, which for a 15 min ride you'd figure a 5 star hotel would have more frequent buses. We asked the person in charge for the schedule and information, and headed to the bus stop, where we were told that the person we just talked to was supposed to give us a ticket for the bus, but he hadn't. I was first confused, then irritated. Why would he not have mentioned anything about the tickets when we were clearly going to get on the bus? The second day we had lunch by the pool. When the waitress brought our beers, she spilled some of it in our plates after opening them, clearly saw this happen and didn't even bother to clean it. Just walked off. We had to wait a ridiculous amount of time for our food and bill, when we looked at the bar all the staff was just standing around chatting and laughing. We asked for an ashtray and they said they had 'ran out'. There couldn't be more than a dozen people in this entire area of the hotel, which was clearly made for at least 200. We saw this type of behaviour in several areas of the hotel, where staff would just be standing around, randomly setting up tables instead of serving clients, or straight up saying 'right away' and never coming back. On the last day, I got really bad food poisoning and my girlfriend got shouted at in the cadecas when trying to get money out. The woman in the cadecas THREW THE PASSPORT AT HER. They would not let me come in and translate because there could only be one person at a time, and the man guarding the door was clearly implying he will use physical force to remove us from the area. Thank god we were taking our flight that day. Long story short, this "5 star" hotel is worse than any hotel, hostel, casa particular or air bnb I have ever stayed in my life, at 29 years of age. It seemed everyone was trying to upset us for no reason. Avoid it at all costs. Read less

A better hotel in Havana

Dec 2, 2019 billyhockey

We stayed for three nights. Our room was clean, spacious, bright, and came with with a magnificent ocean view. The bed was comfortable and the a/c worked very well. The staff were friendly and helpful, including with regard to obtaining taxis. We felt safe. A currency exchange at the front desk offered reasonable rates and convenience. The pool… Read more

We stayed for three nights. Our room was clean, spacious, bright, and came with with a magnificent ocean view. The bed was comfortable and the a/c worked very well. The staff were friendly and helpful, including with regard to obtaining taxis. We felt safe. A currency exchange at the front desk offered reasonable rates and convenience. The pool deck is sunny and large and well-maintained. There are relaxing lounges around the lobby with drinks available for reasonable prices. The concierge service assisted with the arrangement of a worthwhile day trip to Vinales. The Malecon is directly across the street to the north, and there is a nice little vegetarian restaurant across the street to the south. This is one of the better hotels in Havana. However, it is not perfect. It is away from the city centre (although only a short taxi ride away) and there seemed to be not much to do directly around the hotel. Our large bathtub was equipped with jacuzzi jets that unfortunately did not work and permitted water to leak out. There seemed to be very little in the way of vegan food available in the hotel, including at breakfast. Although imperfect, we enjoyed our visit and would certainly return to this hotel. Read less

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