Memories Miramar

The hotel is a little remote but in a good neighbourhood. Surrounded by embassies and with some good restaurants in the vicinity. Our room was clean and quite big with a nice bathroom. The bar was good and the food they served in both the buffet restaurant and bar was very tasty. Great breakfast with a very big choice of various foods. Very friendly and helpful staff. If you want a taxi and you ask the staff at the entrance of the hotel you will always get a on official taxi. They are more expensive ( sometimes double) than the official yellow taxi. We always went to another hotel to get a yellow taxi, because there weren’t yellow ones a the hotel. Read less

This was my first visit to Cuba with my mum. The hotel was clean and well maintained. Our room was always tidy and well supplied with towels and toiletries. We enjoyed two trips outside of Havana, advised by my work colleagues back in UK. The tours were amazing, the breath and depth of Cuba has so much to offer everyone, from Havana city with the 50s car ride which my mum was crazy about, to the cigar farm with the demonstration of cigar making. The tour guides were great and translated scenery and the journey we took in tge relevant languages aboard the tour. To top it all the day we were leaving which happened to be my mum's birthday. A couple of staff came to our and sang happy birthday and bought my mum champagne. Such a wonderful end to our week in Cuba. I would recommend any one visiting Cuba to stay at the Memories Miramar Havana. Read less

Excellent service from Ronny at customer service. Very helpful, very accommodating and a friendly guy all around. He was always around to help us with anything we needed within and outside the hotel. I highly recommend asking for him when at this hotel! Hotel is clean, pool is big and the buffet is very tasty. All around, a very good stay in Havana. We highly recommend it! Will come back here for sure! Read less

We spent our one week vacation at this magnificent hotel, located in West (/ern) Havana, just steps away from the Atlantic coast. The hotel is beautifully decorated with artistic pieces, statues, paintings, items etc. Rooms are clean clean with AC and all 4* amenities. The best food we had in Havana was at El Patio restaurant of the hotel, served by its expert waitress, Llenlis Creach, wow! Don't waste your time looking for a good restaurent, you need to try the fillet mignon at El Patio, with Llenlis team of course ;) The lobby bar was very good as well, with piano played almost every night. Don't miss the Wednesday and Saturday night music/dance performance and suggest to try the Memories Miramar cocktail. Pool is very clean and well maintained, with a bar you can order drinks and food! We had continental breakfast at buffet restaurant, lots of food, fruit, juice, and of course good service. I liked their traditional cheese looking like a beer barrel cut in half, very delicious, but coffees are average quality. Snack Bar needs to be improved a lot. Staff are very friendly with big heart. Ronny is the man if need to know anything about the city, a map or to arrange a private tour, classic car or so, call him at 866. There is a bank and a shop at the lobby. As the prices are regulated, you'll buy at the same price everywhere, so feel comfortable to shop at this store, they keep the tobacco's in a cool room to keep them fresh! WiFi is available only in the lobby, a bit expensive thought, $2/hr. Don't forget to visit the church half a mile away at your left when you go out of the hotel. There is a commercial center a mile away at your left, just behind the trade center, you can buy quality stuff there. You can make a 2hr visit to old Havana with double deck buses going T3 route, $5/person . To go to the beach in east Havana, take T1 route buses, $10/person, passing by every 30mins. Our special thanks goes to Sunwing rep, Brayan, who were available and considerate for all our questions and requirements. The Hemingway Footsteps tour we took was great, except the restaurant! Read less

The location of this hotel is not ideal. Rooms are big but the maintenance disaster. The service of this staff is under any standard. If something missing like shampoo, towels or even toilet paper, don't expect to receive it even if you call the room service several times. The worst service I ever face from my large experience over the world. The breakfast is with a large variety; however, the food is with no taste. Unfortunately, my recommendation is to avoid this hotel that is not a visitor oriented and defiantly not welcome tourists. Read less