Paradisus Princesa Del Mar

Varadero, Cuba

The hotel

You’ll find yourself drifting away from reality at the adult-only Paradisus Princesa del Mar, whether you’re floating past palm trees and under bridges in the huge interlinking lagoons of the pool zone; lazing in one of Yhi Spa’s al fresco whirlpools; sinking your feet into the white sands of its beach; or simply lingering over long meals and Cuban cocktails at one of its 14 bars and restaurants (with another five venues, and other exclusive extras, for guests upgrading to the Royal Service section). This low-slung retreat’s rooms include swim-up suites with private gardens, but whichever room you pick, you’ll enjoy All Inclusive dining and activities.

Amenities

  • Bar
  • Spa
  • Wheelchair access
  • Windsurfing
  • Sailing
  • Tennis
  • Restaurant
  • Kayaking
  • Snorkelling
  • Wedding
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

On Varadero Beach. Transfer time from Havana Airport: 2 hours 30 minutes.

Hotel information

630 rooms, made up of Junior Suites and Suites, all sleeping maximum 2 adults. All with balcony/terrace, air-conditioning, satellie TV, CD player, stocked mini-bar with soft drinks, bottled water and beer (replenished daily), tea/coffee-making facilities, safe, iron and board and hairdryer. Paradisus Junior Suites have views of the gardens, and feature a bath with integrated shower.

All Inclusive of: all meals and 24-hour snacks, all local brand drinks (some premium brands included) and all activities and entertainment unless otherwise stated.

Please note: in Cuban all inclusive hotels, 'premium brands' can mean local premium brands rather than international ones, as Cuba has an embargo on US goods.


Paradisus Junior Suite Ocean View (available for stays until 3 Jan '20) are the same as Paradisus Junior Suites, but with a sea view.

Suite Ocean View (available for stays until 3 Jan '20) are more spacious and have a Jacuzzi on the terrace. Also with upgraded amenities, a luxury welcome cocktail, turn-down service, guaranteed reservations in á la carte restaurants and late check-out (subject to availability).

Royal Service Suites

The Royal Service area is a separate space designed for you to fully enjoy the privileges of luxury. It includes an reception area, restaurants, lobby bar and beach area - all exclusive for Royal Service guests.

Junior Suite Royal Service Ocean View are located on the second floor, facing the ocean and beach.

Junior Suite Garden Swim Up Pool open out to the gardens with direct access to the Royal Service pool via a private path.

Suite Royal Service are more spacious and are located on the second floor with garden facing balconies to admire the views of the pool and gardens.

Royal Service Suites package:

  • Butler service
  • 24-hour room service
  • Pool and beach concierge
  • Personalised check in/out
  • Welcome cocktail with cava and refreshing towels
  • Priority reservations for any hotel service
  • Guaranteed reservation in à la carte restaurants
  • Unpacking and packing of suitcases
  • First ironing service complimentary (2 items per person on arrival)
  • Daily turndown service and VIP amenities
  • Premium mini-bar service customised to guest preferences
  • In-room dining (complimentary à la carte dinner service in-room)
  • Preparation of the bath with salts and candles (once per stay)
  • Pillow menu
  • Hydrothermal circuit at the YHI Spa (once per stay)
  • 20% discount on massages at the YHI Spa
  • A green fee at the Varadero Golf Club (transfers not included)
  • Guaranteed late check-out until 2:00pm
  • Early check-in (subject to availability)
  • WiFi
  • A la carte breakfast, lunch and dinner
  • Dine around between the Paradisus hotels in Varadero (transfers not included)
  • Honeymoon offer: book a minimum 6-night stay and receive; private check-in with welcome cocktail (subject to arrival time), special room for honeymooners, floral gift in the room, bottle of sparkling wine and chocolates in the room, romantic turn-down on the first night, housekeeping service between 11:00am–3:00pm, honeymoon breakfast in room once during stay, one romantic dinner during stay, priority reservations at specialist restaurants, late check-out guaranteed until 3:00pm, special honeymoon gift and weekly cocktail for honeymooners.

    Marriage certificate to be shown on arrival, date must be within 6 months of intended stay.

  • Free Weddings: conditions apply.

  • Honeymoon Offer: book a minimum 6 night stay between 4 Jan '20–3 Jan '21 and receive private check-in with welcome cocktail (subject to arrival time), special room for honeymooners, floral gift in the room, bottle of cava and chocolates in the room, romantic turn-down on the first night, housekeeping service after 11:00am and before 3:00pm, honeymoon breakfast in room once during stay, late check-out guaranteed until 3:00pm, one romantic dinner during the stay, priority reservations at specialist restaurants and a special honeymoon gift. 

    Marriage certificate to be shown on arrival, date must be within 6 months of intended stay.

  • Booking Bonus: book by 30 Nov '19 to receive up to 10% off the accommodation cost between 4 Jan–30 Apr '20.

    Book by 30 Nov '19 to receive up to 20% off the accommodation cost between 1 May–31 Oct '20.

    Book by 30 Nov '19 to receive up to 10% off the accommodation cost between 22 Dec '20–3 Jan '21.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking Bonus: book by 30 Nov '19 to receive up to 25% off the accommodation cost between 1 Nov–21 Dec '20, when booking a Junior Suite Royal Service, Suite Royal Service and Junior Suite Garden Swim-Up Royal Service. 

    Book by 30 Nov '19 to receive up to 15% off the accommodation cost between 1 Nov–21 Dec '20, when booking a Paradisus Junior Suite.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

10 restaurants: Gran Terrazza (International buffet) with inside air-conditioned section or exterior terrace, Racket Club (24-hour snack bar), Rock House (fast food and drinks), Firenze (Italian à la carte, open for dinner), Marseille (French à la carte, open for dinner), Sakura (Japanese à la carte, open for dinner), Bamboo (oriental à la carte, open for dinner) and Port Royal (grill for lunch and Cuban a la carte for dinner). Hill Top Hideaway Restaurant and Royal Service Bellamar are both exclusive to Royal Service guests only. 9 bars including Chiringuito beach bar, La Corona cigar bar, Captain Morgan fun pub/disco bar, La Vigia piano bar, El Louvre bar and Yuamari pool bar. Bahia De Guanimar beach bar, Monserrate aqua bar and Canimar are all exclusive to Royal Service guests only.

Evening live entertainment to include live shows and piano bar.

Swimming pool. European YHI Spa*. 3 floodlit tennis courts, beach and pool volleyball, basketball, aerobics, fitness centre, table tennis. Water sports including pedal boats, sailboats, catamarans, kayaks and snorkelling.

WiFi in public areas*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: smart casual for dinner, long trousers for gentlemen.

Please note: adults over 18 years only.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3489)
  • Very good (2069)
  • Average (1026)
  • Poor (375)
  • Terrible (259)
Image of the Tripadvisor rating Beautiful turquoise water

Mar 21, 2019 B_from_Quebec Quebec City, Canada

The grounds of the hotel are well kept and getting around is a pleasant stroll. Staff are very polite. We stayed in the Royal section. We received great service from the pool guy, Michel. Definitely worth seeing the water ballet show. I’m not a big fan of buffet and this was no different. However, do try the Japanese restaurant, service was… Read more
The grounds of the hotel are well kept and getting around is a pleasant stroll. Staff are very polite. We stayed in the Royal section. We received great service from the pool guy, Michel. Definitely worth seeing the water ballet show. I’m not a big fan of buffet and this was no different. However, do try the Japanese restaurant, service was great. Plenty of sunshine in Cuba! Bring the bug spray as the mosquitoes were very hungry. I would rate this hotel a 3 1/2 to 4 star hotel. Read less
Image of the Tripadvisor rating AMAZING RESORT!!!

Mar 21, 2019 Smosc92

My sister and I stayed at this resort over the March break. We upgraded to the Royal Package and EVERYTHING was amazing. Everything was absolutely PERFECT. Our butler William made sure that we had everything we needed for the duration of our trip. The girls in the main lobby, Laura and Claudia are always smiling and happy to help you out. The… Read more
My sister and I stayed at this resort over the March break. We upgraded to the Royal Package and EVERYTHING was amazing. Everything was absolutely PERFECT. Our butler William made sure that we had everything we needed for the duration of our trip. The girls in the main lobby, Laura and Claudia are always smiling and happy to help you out. The BEST part of this resort is the entertainment staff. Talk about a 5 star experience! Marialys is beyond amazing. Don't miss her yoga classes on the beach every morning. I don't know anyone who can bend like her!!! She also has amazing dance skills if you are lucky enough to get some dance lessons with her. She is a beautiful person inside and out! You will find Felix at the towel exchange booth. He also teaches dance as well as yoga, spanish and water aerobics. He is always smiling and genuinely carew for the guests. Yordan, Alexi, Yaremys Nayvi and Luis are part of the entertainment staff for the standard side of the resort and they are just as amazing. Always there to make your trip that much more fun with their funny jokes, help with dance lessons and nightly entertainment. If you want the perfect sangria or rum punch check out the ladies at the pool bar in the royal service. Belkis and Kassandra will take perfect care of you. If you check out the lobby bar Damian will be there during the day and Roger will take care of you in the evenings. Make sure to ask Damian to make you the signature paradisus cocktail!!! Roger makes some drinks with a punch and was just as amazing as he helped me out with some horrendous mosquito bites! You will see Mayelin running around all parts of the resort. She is like the mother of the resort, taking care of everyone's needs and making sure everything is running smoothly. She is always smiling and loves to joke around. Our room was spotless every day, the beach was beautiful and the food was pretty good for resort food. If you go to this resort book in the royal service section and I promise you will not be disappointed. This trip was worth every penny we spent. What makes the paradisus princesa del mar different is the staff. Always smiling and always friendly no matter what. I highly highly reccomend this resort! Read less
Image of the Tripadvisor rating Amazing holiday!!!

Mar 21, 2019 Jamie B Winnipeg, Canada

My husband and I had the best time ever!!! We’ve been in Cuba 4 times!! This resort is amazing!!! Royal service is the best!! Met amazing staff, like ivis,William our butler, Daniel, roger, we will definitely go back!!! Thank you!!!!
Image of the Tripadvisor rating Bed Bugs Alert !

Mar 21, 2019 vesna m Toronto, Canada

My sister and I spend a week at junior suite at the resort and we were bitten by bedbugs. At that time we didn't know it is a bedbugs reaction but the itching and marks were more then a mosquito bites (we were using mosquito protection). Our suite had a very strong odor and we noticed a blood stains on the sheets. We asked for a new suite because… Read more
My sister and I spend a week at junior suite at the resort and we were bitten by bedbugs. At that time we didn't know it is a bedbugs reaction but the itching and marks were more then a mosquito bites (we were using mosquito protection). Our suite had a very strong odor and we noticed a blood stains on the sheets. We asked for a new suite because we couldn't bare the smell. We were told it is the smell is coming from the filter inside the air conditioner. The new suite didn't help, there was not strong odor but the bite marks continued and we had more blood stains on the pillow and bed sheets. Our cleaning lady was very nice but didn't know any English so she couldn't answer the questions about the stains and she keep changing our bed sheets, very nice lady. The itchiness was unbearable , the benadryl bite relief we applied wasn't effective. We arrived home and we couldn't believe 2 days after we left Cuba we were getting more new marks and scratching and itching wouldn't stop. Then we realized what is it! The bed bugs with all the symptoms: The blood stains, musty odor,the pattern of red bites on the skin, itching and burning reaction. 10 days after my doctor did the biopsy test on one of the bite marks and the result came with the insect bite reaction. I have sent emails with pictures and biopsy results to a Sunwing with a hope they will do something immediately to protect future travelers. After more then a month they told me the hotel has assured them there is no bed bugs, they were talking about mosquitoes and how important is to apply mosquito repellent and offered me a Royal service for next time. I was also told by the Sunwing representative that the biopsy report is not specific to a bed bugs and they will not compensate me!!! I NEVER ASKED for any compensation money, I don't need a upgrades! All I wanted from them was to do independent investigation and protect the customers of the nightmare we experienced. Please familiarize yourself with the bed bugs signs and how to detect them before you travel. Check the mattresses and beds before you unpack and settle! I hope this will help, wasn't just the terrible vacation, it was a month long nightmare, every day I was checking my home for a bed bugs because I was scared I brought some with me. Read less
Image of the Tripadvisor rating Fabulous Time - March 2019

Mar 20, 2019 Scubagirl4353 Sherwood Park, Canada

We really enjoyed our stay. We were in the Royal Service and anything we needed our Butler William took care of. A special shout out to the recreation coordinator Marialys Ascota for her great classes, entertainment, great attitude and just for being such a beautiful human being. We wanted to take her home with us she was just so lovely. The… Read more
We really enjoyed our stay. We were in the Royal Service and anything we needed our Butler William took care of. A special shout out to the recreation coordinator Marialys Ascota for her great classes, entertainment, great attitude and just for being such a beautiful human being. We wanted to take her home with us she was just so lovely. The staff at this resort really are wonderful. The rooms in the Royal Service were lovely, comfortable and clean. There are plenty of dining options and the main buffet had a lot of choice. The beach had a bar, plenty of loungers and umbrellas, you can walk a long way out into the ocean and it is a silky sandy bottom the whole way. You can walk the beach for miles. In the evenings the mosquitoes appear so be prepared with bug spray. The only things I would of liked to see in this resort is a smoke free building and smoke free outdoor lounge. The restaurants are all smoke free but if you are sitting on your deck and each of your neighbors light up a cigarette or cigar, it makes it difficult to enjoy that space. The outdoor lounges were full of cigar/cigarette smokers so it made it tough to be in those spaces as well. Apart from that, it’s a good resort. Read less