Dreams Aventuras Riviera Maya

Riviera Maya, Mexico

Virgin rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 guest rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, cable TV with DVD/CD player, WiFi access, concierge service, telephone, alarm clock with MP3 dock, mini-bar refreshed daily, coffee/tea-making facilities, 24-hour room service (temporarily restricted hours), safe, cloth steamer, bath tub (in selected rooms) and shower, bathrobes and slippers and hairdryer.

Deluxe Pool View Rooms are located on the 2nd and 3rd floors with views from the balcony looking over the pool. They have 1 king-size bed or 2 queen-size beds sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included (temporarily restricted hours). All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Marina View Rooms are located on the 4th-6th floors and have a private furnished balcony, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Deluxe Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed with the option of a rollaway bed on request, sleeping maxmum 3 adults and 1 child or 2 adults and 2 children.

Family Suite Deluxe Garden View Rooms are located on the 1st floor with a private terrace and small garden. These rooms are larger and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Family Suite Deluxe Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Family Suite Deluxe Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Family Suite Deluxe Swim Out Rooms have a private furnished terrace with direct pool access. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Honeymoon Hot Tub Ocean View Rooms are located on the 3rd-5th floors and have a private balcony or terrace with a hot tub. Although not located in the Preferred Club section guests have full access to the lounge, amenities and benefits. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge. 

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Suite Ocean View Rooms have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children. This room type includes Preferred Club benefits.

Master Suite Ocean View Rooms are located on the 5th floor and have a separate living room and private furnished balcony with views over the ocean. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children. A rollaway bed is available upon request. This room category is not located in the Preferred Club section, but its guests have full access to the Preferred Club Lounge and all Preferred Club amenities and benefits.

Preferred Club Master Suite Ocean View Room are located on the penthouse floor with spectacular views of the ocean and a whirlpool on the terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children. A rollaway bed is available upon request.

Preferred Club benefits include:

  • Personalised check-in and check-out with concierge service
  • Access to private lounge
  • Complimentary access to wet areas of the spa from 1-2pm every day
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge and complimentary internet access in suite.

8 Dining options: World Café (International buffet; open for breakfast, lunch and dinner), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte for adults-only; open for dinner), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24 hours). Seaside Grill (light snacks during the day, steak à la carte in the evenings) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 Bars: Manatees (swim-up bar in adults-only section), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar open until 1:00am). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants. Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (including a separate adults-only pool), water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. 2 hot tubs (1 in the adults-only area). Dreams Spa by Pevonia* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Bocce Ball. Billiards. Fitness Centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkeling, kayaks, catamarans, and introductory scuba lessons in the pool. Gold Palm certified diving centre*. Bicycle centre and Walking tours of Puerto Aventuras. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). New outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

Babysitting service*. Convenience shop. Dry-cleaning/laundry service*. Medical facility*. Business Services*. Computers are available for guest use*. Complimentary WiFi access throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (346)
  • Very good (43)
  • Average (21)
  • Poor (22)
  • Terrible (28)
Image of the Tripadvisor rating I’m sorry for this unfortunate situation

May 20, 2022 Wander645379 Strongsville, Ohio

This resort is beautiful. That is the only positive thing I can say. We just got home from a 5 night stay the food and service was so awful! The breakfast buffet was GROSS! Cold and not fully cooked eggs and/or French toast, rubber hash browns and the sausage and bacon was with raw or so over cooked that you couldn’t cut it. They closed the… Read more
This resort is beautiful. That is the only positive thing I can say. We just got home from a 5 night stay the food and service was so awful! The breakfast buffet was GROSS! Cold and not fully cooked eggs and/or French toast, rubber hash browns and the sausage and bacon was with raw or so over cooked that you couldn’t cut it. They closed the pools/pool bar at 5p every afternoon. Room service was worse - anywhere from 30 minutes to 2 hours late and cold when it arrived. Front desk was zero help when we spoke to them. “I’m sorry for this unfortunate situation” was their only response. We met several other couples who were having the same experiences as we were. 1000% do not recommend this resort if you are looking to relax and unwind from your hectic daily lives. Read less
Image of the Tripadvisor rating Best vacation ever

May 20, 2022 16238mathewsa Jacksonville, Florida

The group of entertainment is amazing. Marco,Julio,Gonzalo,Jerry,Esvydy,Leslie y Roman were very professional. Thanks for the treament and attention. We had bicycle ride play a lot of fun games at the pool. Any question we had they will look for the answers.
Image of the Tripadvisor rating Vacation

May 19, 2022 Andres72423 Bridgeport, Connecticut

We had an excellent time at this all inclusive resort. The rooms were large with a king size bed, sitting area, balcony and a huge bathroom. All of the amenities were there-mini fridge stocked with plenty of beer and soft drinks. The bathroom has all of the toiletries one might need. We really enjoyed the place, it was not so large where you are… Read more
We had an excellent time at this all inclusive resort. The rooms were large with a king size bed, sitting area, balcony and a huge bathroom. All of the amenities were there-mini fridge stocked with plenty of beer and soft drinks. The bathroom has all of the toiletries one might need. We really enjoyed the place, it was not so large where you are overwhelmed but they have plenty of places to get away from the crowds. We spent most of our time in the adult area because we did not want to be around children. The restaurants were good-the buffet was very good; our regular stop in the morning for breakfast. It has all of the things you would expect and then some. Lunch and dinner options were good as well. We did not have a bad meal while there. The staff at the resort was really good and attentive to all of your needs. The only negative which I experienced was the fact that the Beach was overwhelmed with seaweed. We really could not go swimming but it isn't there fault so I won't blame them for it. Actually, the whole area was covered in seaweed, we stopped at another beach and it was the same there. We had a great time! Read less
Image of the Tripadvisor rating Cozy, Comfortable and Remodeled

May 18, 2022 george882 Uniontown, Ohio

Spent a week at Dreams Aventuras May 4-11, 2022. Everything about this compact resort was first class. The resort was remodeled and re-opened in Sept of '21. The rooms, two pools - one adult only - , restaurants and general grounds were all in excellent shape. There was on site top entertainment almost every night either at one of the outdoor… Read more
Spent a week at Dreams Aventuras May 4-11, 2022. Everything about this compact resort was first class. The resort was remodeled and re-opened in Sept of '21. The rooms, two pools - one adult only - , restaurants and general grounds were all in excellent shape. There was on site top entertainment almost every night either at one of the outdoor restaurants or in the theatre. There were also a couple special outdoor lunches on the beach which everyone seemed to thoroughly enjoy - never saw a Red Snapper carved up and grilled like that LIVE. All the staff, including Julieta, Fernando and Cristina were extremely helpful with any question or need. The restaurant food was delicious and my wife even liked the Suchi(?) at the Asian restaurant. The rooms were spacious and the pool/partial ocean views spectacular. Around the resort was a small gated community of Puerto Aventuras with small shops and a multitude of restaurants in you wanted to enjoy. A marina was also right there to see a variety of boats and a Dolphin Discovery experience could be enjoyed. The only thing somewhat disappointing was the water off the beach. It was colored brown because of all the seaweed which leaked into the private cove. We got in the water anyway but mostly enjoyed the two main pools. Sunbathing on the beach was OK though. And there was beach service if you wanted a drink. Overall we enjoyed our week at the Dreams Aventuras and would go back in a minute. Read less
Image of the Tripadvisor rating Not great.

May 17, 2022 PhoebeMadison Falls Church, Virginia

This was my first trip to Cancun, and I was disappointed by my experience. I feel compelled to write something because if you are expecting beautiful shorelines, swimming with dolphins, and kayaking, then you will be disappointed. The resort has a horrible seaweed problem. It's disgusting and smells like rotten eggs. Every day for the 5 days we… Read more
This was my first trip to Cancun, and I was disappointed by my experience. I feel compelled to write something because if you are expecting beautiful shorelines, swimming with dolphins, and kayaking, then you will be disappointed. The resort has a horrible seaweed problem. It's disgusting and smells like rotten eggs. Every day for the 5 days we were there, it would pile on. It took away from the experience, and we ended up poolside the entire time. The pool is extremely small, and the bar was sub-par. Restaurants and food quality were terrible too. Our room was nice and clean. The staff was very nice. Housekeeping came every day to clean. Room service was fantastic as well. Read less