Starfish Tobago Resort

Arrived safely good flight with sunwing.transfer to hotel good. Resort ratings. Beach is nice and big and generally clean.beach chairs are old and half broken but no fight. No service on beach for drinks if thirtsty a short walk. Room .no need waste money for upgraded room as if u do basically just a extra single bed. Rooms are outdated and should be redone to todays standards. No refreshments place in room and preety much give the bare essentials. Dont stock fridge. Food.well if u like to eat this place shouldnt be on list.at best its a 1.crappy buffet no selections and no la carts.this trip for eating for us was obsolete gross cuba food is like heaven compared to here. Service is general good and staff try there best. Activities are at zero.1 at best as theres none.pool table and ping pong table. The grounds for the carribean are horrible very poor landacaping.no care and money spent. Guess u get what u pay for .want a cheap vaction then resort fits. Shame on starfish . Some quick highlight.fisherman catching fish. Read less

My husband and I travelled to Tobago for the first time from Jan 16-23. The island is beautiful and at a glance it is very clean. We stayed at Starfish and overall would rate the entire stay as average. Pros: easy check in, not crowded, fantastic sea view, clean room and everything worked, could always find something to eat at the buffet, drinks were good and overall didn't wait long to get them, beach was beautiful and the waves were fun (although rough for a few days). We did excursions: snorkel, boat tour, nylon pool and no man's land day with LB Tours, LB also took us to Sunday School, we did an exceptional wildlife tour with Peter Cox (brilliant man), and the highlight for me was Being with Horses. Cons: service could have been a bit better all around. The staff just didn't seem overly thrilled to be there. Very pleasant but just lacking that extra bit of happy that I've experienced in other places. Yes the resort is in need of a face lift as it is very tired but it didn't damper our stay at all. Tobago is beautiful and authentic. I hope they continue to protect the turtles that come to nest at the Starfish and their coastline. Read less

Positives:Short ride from the airport, Room 201 was close to lobby and overlooked the pool, the place had a nice flow to it. Went to Sunday School-FUN, then 9 of us rented a private bus and did an island tour-Awesome. We booked the Nylon Pool and BBQ-good but the BBQ on beach lasted far too long since there were no lounge chairs to relax on. Negatives: FOOD, they would either run out, or it was unappealing. basically an unorganized mess. The buffet staff were rude. The a la cart restaurant does not function. Lunches at the beach bar consisted of a chef's salad-good, when they didn't run out of lettuce? Burgers blah, the fries being the best part about the menu. The most troubling part-there was an attempted mugging on the beach one morning. A vacationer went for a stroll and two teens jumped out of the bush at her. On the last day of our vacation I actually witnessed a man walk from patio to patio looking for items to steal-WHERE IS SECURITY? The ocean was quite rough last week, but we were able to get in and enjoy it. Pool is large, relatively clean, but get up at the crack of dawn to lock down your lounge chairs for the day. The locals that hang around were all very pleasant, not pesty. They all mean well. Thankfully all the new friends we met last week totally made the vacation a memorable one! We would go back to Tobago, but sadly not to Starfish unless they turn it around. Read less

Were there Jan 16 to 23rd and found the beach to be spectacular, and the water warm with no seaweed. You can walk to the forts at either end of the beach with little difficulty. Our room, was in the 3 storey building at the end and was spacious with a spectacular view of the beach and water. Everything worked and no water issues. Hair dryer electrical plug can be used to charge your devices, with no adapter required. There is nightly entertainment but it is a joke. Don’t waste your time going to the D’Bay Grill as you wait forever to get your food with the food being nothing special. Contrary to the brochure the Kiskadee Restaurant does not operate. I assume the chef is given a low food budget so the food at the main buffet is adequate. They try their best. The main bar is great but apparently Cranberry Juice is too expensive for the resort! Local couple rented adjoining room for 3 nights to party and smoke dope but we had little disruption. Management said they would be more careful in the future when renting rooms. I don’t believe them. Manager is non existent until his Monday night party, and then he disappears again. Airport a disaster when departing with only 1 X-ray machine which results in a long, long lineup. However, for the cost, you cannot beat the resort and highly recommend. Read less

My family and I stayed here last weekend. It was a two night vacation and we paid for an “all inclusive package”. The location is perfect with its proximity to the airport and the fact that the hotel is on the beach. Beautiful ambiance outdoor. The rooms were tolerable but very dated and had a musky scent. I think there were some huge disappointments, I don’t think the staff is very well trained. The bar tender had an attitude and thought it a problem to make certain drinks. When at the restaurant we had to keep calling the waitress every second because the table wasn’t set or no one checked us when we were seated for drinks or coffee or anything. The restaurant was understaffed, no one was monitoring when the food ran out of the buffet and we had to constantly go looking for staff to ask for certain items. The array for lunch is very limited. There is also a grill shack, I waited about an hour for a vege burger. The bartender didn’t mix the drink I ordered from the waitress and I had to go over myself and ask for it and he fussed. The menu was so limited there. There was no chicken option, only beef and vege. The rest you had to pay for, even with the all inclusive package. Apart from the poor service, what was the most upsetting was the poor business plan. To get a customer to want to come back you need to create a fantastic first time experience. So apparently the hotel has different colored bands. It was my first time so I got that color but we came with friends who were not first timers, there bands were gold and paid a lower rate for their package. This gold band apparently allowed them more premium drinks at the bar. The drinks we got were these cheap, never heard of brands of alcohol which gave me a headache. I went and bought my own wine just to be able to have a drink and unwind. My dad went to order coconut water (my dad is a cancer patient btw) and the bartender says “this is for people to drink as chaser” and he didn’t want to give him. He eventually did after persuading. This was my birthday weekend and I think it was DEFINITELY not worth the money. I will NOT be returning after that awful first experience. Read less