Omni Parker House

Boston, USA

Virgin rating

Deluxe Room
Parker's Bar
Parker's Bar
Parker's Restaurant
The Last Hurrah
Premier Suite
Deluxe Room
Parker's Bar
Parker's Bar
Parker's Restaurant
The Last Hurrah
Premier Suite

The hotel

Nestled in the heart of downtown Boston, the Omni Parker House is located along the Freedom Trail and at the foot of Beacon Hill, Boston Common, Quincy Market and Faneuil Hall Marketplace. Packed with history, this grand hotel combines old world charm and elegance, highlighted by it's fair share of legendary guests. Rooms are beautifully appointed, while facilities include Parker's Restaurant where the delicious Boston cream pie was first served - so don't miss out on the chance to try a slice!

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Valet parking
  • Close to City Centre

Where is it

Between Boston Common and Faneuil Hall Marketplace on the Freedom Trail. Easy walk to shops, restaurants and historic sites. Transfer time from Boston Logan International Airport: 10 minutes.

Hotel information

551 rooms. All with air-conditioning, cable TV, coffee maker, iron and board, hairdryer, bathrobes and free weekday newspaper. Standard Rooms are cosy and comfortable with 1 double bed, sleeping maximum 2 adults.

Deluxe King Rooms are more spacious with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Double/Double Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Executive Rooms have a large living area with sofa bed, as well as either 1 king-size bed or 2 double beds; sleeping maximum 4 adults.

Premier Suites are larger in size with a separate living room featuring a sofa bed, as well as the private master bedroom. The bedroom consists of eihter 1 king-size bed or 2 queen-size beds; sleeping maximum 4 adults. 

 

Parker's Restaurant (open for breakfast, lunch and weekend brunch). Parker's Bar (light bites and cocktail menu). The Last Hurrah (light bites and cocktail menu). School Street Coffeehouse (lobby level cafe offering grab-and-go items). In-room dining available*.

24-hour fitness centre. In-room fitness kit (available at front desk). Jogging and bike trails nearby (maps available on request).

Laundry/dry-cleaning service*. Complimentary WiFi. Valet parking $53 plus tax, per night (payable locally, subject to change).

This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Premium WiFi - Bottled water upon request at the front desk - Local and domestic long-distance calls - Use of mezzanine computer terminals - Package handling and storage - Pressreader news app - One complimentary rollaway bed - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: one person must be aged 21 years or over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4464)
  • Very good (2957)
  • Average (1348)
  • Poor (629)
  • Terrible (364)
Image of the Tripadvisor rating Watch out for noisy neighbours

Apr 23, 2024 Paula B Rosseau, Ontario

We stayed at the Omni Parker House for the Boston Marathon and as such we paid a lot of money for the 2 nights. We had 2 dogs with us and I had to sign a waiver accepting, among other things, to be turfed out if there were any noise complaints about our dogs. We had not settled into our room for very long when the room next door was occupied by an… Read more
We stayed at the Omni Parker House for the Boston Marathon and as such we paid a lot of money for the 2 nights. We had 2 dogs with us and I had to sign a waiver accepting, among other things, to be turfed out if there were any noise complaints about our dogs. We had not settled into our room for very long when the room next door was occupied by an extremely loud young family with a screaming baby/toddler (maybe both, given the noise levels). I called and requested a room change and the hotel simply said they would have security deal with it. Nothing was remedied. The noise continued. I really, really wanted a good night's sleep before the marathon and that didn't happen. The following morning, the day after the marathon, the family next door woke us up at 6:30 am with the kid(s) ringing a cowbell. This is egregious behaviour and absolutely unfair to us when we paid so much for the room. As for the hotel itself, the room was on the small size but nice. The sink was totally plugged up and someone from engineering came up to fix it. The thermostat had 2 settings: too hot or too cold. Front desk staff and valets/bellhops were all lovely. I expressed my concerns in writing to the hotel and have not had any follow-up. Read less
Image of the Tripadvisor rating Great location. Very friendly staff.

Apr 23, 2024 R1196MPeric Ithaca, New York

Great location, especially for marathon watchers. Rooms are small, but very well kept up. Refrigerators would be a good improvement. Check-in seemed slow, but rep was friendly. Breakfast was great. Disappointed that the restaurant isn't open for dinner.
Image of the Tripadvisor rating Do not stay here!!!

Apr 21, 2024 jennyvacation

DO NOT STAY HERE!!! This is without question the worst hotel experience I have ever had in my life and I travel frequently. I was traveling with my husband and our two children (2 years old and 5 months). We were so uncomfortable. I couldn’t bath my babies and we didn’t dare shower either (I’ll post photos of the bathroom). Our room was beyond… Read more
DO NOT STAY HERE!!! This is without question the worst hotel experience I have ever had in my life and I travel frequently. I was traveling with my husband and our two children (2 years old and 5 months). We were so uncomfortable. I couldn’t bath my babies and we didn’t dare shower either (I’ll post photos of the bathroom). Our room was beyond FILTHY and DISGUSTING and the staff was extremely rude. We requested to cancel and they wouldn’t let us. They said “ You can leave anytime but we aren’t refunding you.” They essentially forced our hand to stay. They do not care about their guests they only want the $. That was what was displayed. I never leave negative reviews but this was beyond terrible and I feel the responsibility to save others from having the same thing happen. The OMNI Parker House Hotel needs to be shut down for being unhealthy and unsafe. DO NOT STAY HERE! Read less
Image of the Tripadvisor rating BELOW THE EXPECTED STANDARD

Apr 21, 2024 GLH1234 Swindon, United Kingdom

LESS THAN 1 STAR IN TERMS OF RATING EXPERIENCE Travelled from the U.K with my family (including a 3 year old child) to run the Boston Marathon. As expected, i paid an absolute fortune (over a $1000 per night room only) as the whole world decend on the city, only find a used Starbucks partially empty shake cup under the bed with mould in it from… Read more
LESS THAN 1 STAR IN TERMS OF RATING EXPERIENCE Travelled from the U.K with my family (including a 3 year old child) to run the Boston Marathon. As expected, i paid an absolute fortune (over a $1000 per night room only) as the whole world decend on the city, only find a used Starbucks partially empty shake cup under the bed with mould in it from previous occupant. The room (especially the bathroom) was small, unclean, VERY tired and worn. The staff were okay though (especially Bob) and appeared very embarrassed at the poor standard the hotel has currently, living off the historical reputation that has long passed in terms of acceptable. When this matter was brought to the hotels attention I was compensated, (on my negotiation and suggestions) however this was made out that they were the ones doing me a favour in terms of the value of breakfast vouchers provided. Regardless of which stars or whether there is a upgrade on the way, potential customers should be very aware NOT to go to the Omni Parker Hotel. Read less
Image of the Tripadvisor rating No empathy

Apr 14, 2024 April F Worcester, MA

They still charged me for cancelling 4 days early and said the fact that my cousin passed was not a reason to not charge me. Who wants to go anywhere after something like that happens? No empathy at all. They said the only reasons to cancel are travel issues.