Ritz Carlton Orlando Grand Lakes

Orlando, Florida

The hotel

At The Ritz-Carlton, Orlando, Grande Lakes you can take in the ambience while retaining a sense of sophistication. This resort offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. The Resort offers a wide selection of on-site activities with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. there is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Bar
  • Spa
  • Families
  • Theme Parks
  • No Smoking
  • Babysitting service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Tennis
  • Restaurant

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Self parking from US$25 per day, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note a resort fee of $35 plus tax per room per day* is payable locally and includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats and Ritz Kids (two hours, for 2 children aged 4-12). This charge and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2373)
  • Very good (591)
  • Average (236)
  • Poor (105)
  • Terrible (57)
Image of the Tripadvisor rating Nice place

Jan 26, 2020 erika333brock East Pittsburgh, Pennsylvania

Great place, very clean and comfortable. The lobby bar is awesome. Food was really good and room service. The hotel was incredibly loud. Doors slamming and constant noise. I guess our room was near the housekeeping access.
Image of the Tripadvisor rating Disappointing Stay

Jan 26, 2020 heggym2015 Vienna, Virginia

Our First time at this property. We chose to come here based on reviews and previous positive experiences at several other Ritz properties. Front desk customer service is subpar. We expressed some of our concerns regarding our stay at the front desk and left still dissatisfied. I don’t usually write negative reviews or complain and was hoping… Read more
Our First time at this property. We chose to come here based on reviews and previous positive experiences at several other Ritz properties. Front desk customer service is subpar. We expressed some of our concerns regarding our stay at the front desk and left still dissatisfied. I don’t usually write negative reviews or complain and was hoping management would reach out 24 hours later but that didn’t happen. The positives are that the grounds are very nice and service at the pool and the restaurant, Highball and Harvest ,were very good. Customer service at the front desk needs improvement. We would not stay here again. Read less
Image of the Tripadvisor rating Excellence in travel destinations

Jan 19, 2020 112traveler47 Jamestown, New York

We stayed here after attending a trade show. The club lounge experience was unlike anything that I had previously experienced. The staff made sure that we were not always just greeted- but by name. A beautiful hotel with manicured lawns and attentive staff. Absolutely, the most comfortable bed that I have ever encountered.
Image of the Tripadvisor rating Beautiful Property - Spacious Rooms!

Jan 19, 2020 Barry F Kalamazoo, Michigan

Went for a conference. arrived early, but got a room right away. Beautiful room - elegant bathroom with deep tub / separate shower / private toilet - all marble with plenty of bath towels and accessories. Beds were comfy - turn down at night with mints on the pillows. The amenities were great too - Nespresso and tea in the room with a well… Read more
Went for a conference. arrived early, but got a room right away. Beautiful room - elegant bathroom with deep tub / separate shower / private toilet - all marble with plenty of bath towels and accessories. Beds were comfy - turn down at night with mints on the pillows. The amenities were great too - Nespresso and tea in the room with a well stocked fridge/bar and snacks. I loved the balcony for relaxing on also. The restaurants and bars offered excellent food. Unique bake/snack shop also for a quick snack. The food for the conference was the best I have ever had for a large gathering, and their staff from the front desk to the banquet staff were super friendly and helpful. The pool area was spacious and lots of lounges and seating were available. Read less
Image of the Tripadvisor rating Excellent Place, People & Property

Jan 16, 2020 ashoks71 Elkhart, Indiana, USA

Got to the Ritz Orlando 1st time It’s very beautiful place, excellent property Beautiful restaurants on property It’s a combined property with JW Marriott Excellent food, excellent services They grow their own vegetables I had salad onetime that was one of the best salad I ever had Great sleep quality The only issue is parking - only parking… Read more
Got to the Ritz Orlando 1st time It’s very beautiful place, excellent property Beautiful restaurants on property It’s a combined property with JW Marriott Excellent food, excellent services They grow their own vegetables I had salad onetime that was one of the best salad I ever had Great sleep quality The only issue is parking - only parking available is Valet parking - pricey @ $35 a day. If you park more than 15 minutes you pay $ 35 I will love to stay over & over & over Read less