Loews Royal Pacific Resort at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

Prepare to be transported to the South Seas when you arrive at Loews Royal Pacific Resort, and experience the wonder of enchanted islands such as Fiji, Bali and Hawaii without sailing halfway around the globe. Little ones will love it here — with a water play area, Kids’ Camp*, poolside games, and even character dining. And when it’s time to head to the parks, you’ll benefit from free transportation, skip-the-regular-lines access**, priority dining seating, and even Early Park Admission† to The Wizarding World of Harry Potter™ (ticket required, select attractions), and select attractions at Volcano Bay water park.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Kids Club
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Games Room
  • Free transport to theme parks

Where is it

Within easy walking distance from Universal Studios and Islands of Adventure, plus Universal CityWalk entertainment complex. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

1,000 rooms on 7 floors in 3 buildings with 3 lifts. All with air-conditioning, flat- screen TV, iHome clock radio with iPod docking station, coffee maker, mini-fridge, safe, iron and board and hairdryer. Nightly turn-down service on-request. Standard Rooms are 335 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Waterview Rooms are 335 sq ft and have views of the lagoon pool or waterways, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

King Suites are 670 sq ft and have a separate living area, with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Royal Club Level Rooms are 335 sq ft and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Jurassic World Kid's Suites are 670 sq ft and are 2-bedroom themed suites. With 1 king-size bed in the master bedroom and twin beds in the second bedroom, sleeping maximum 2 adults and 2 children.

Club Level Rooms include access to the Royal Pacific's Club Lounge, offering the following benefits:

  • Complimentary continental breakfast
  • Evening beer and wine
  • Personal concierge service
  • Complimentary coffee, tea and soft drinks throughout the day
  • Evening hors d'oeuvres 
  • Afternoon snacks
  • Complimentary admission to the fitness centre
  • Evening turndown service in-room
  • Cotton signature bathrobes in-room
  • Reduced prices on pool cabanas

Please note: the Club Lounge is open daily 7:00am - 9:30pm.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

  • Booking bonus: Complimentary access to* to select live entertainment venues at Universal CityWalk. Also receive priority seating at select restaurants throughout both Universal Orlando and Islands of Adventure, and enjoy first available seating at select Universal Orlando and Universal CityWalk restaurants.

  • Booking bonus: Free‡ Universal Express Unlimited ride access to skip the regular lines at participating rides and attractions in Universal Studios and Islands of Adventure.

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk™. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).

Islands Dining Room (Indonesian-style dining room with children's buffet and a Bali-style play area, open for breakfast and dinner). Jake's American Bar^ (open for lunch, dinner, cocktails and a late-night menu). Orchid Court Lounge and Sushi Bar (open for breakfast (Orchid Court Lounge only), lunch and dinner). Bula Bar & Grille (poolside dining and an ice cream shop). Wantilan Luau on select nights* (reservations required; dining with live entertainment including hula dancers and fire dancers). Tuk Tuk Market (grab and go food and snacks). 24-hour room service*.

Torch-lighting ceremony (selected evenings) at the lagoon pool.

Lagoon-style pool with sandy beach, water play area, poolside entertainment, 2 hot tubs and private cabanas*. Fitness centre, whirlpool, steam room and sauna. Croquet lawn. Shuffleboard. Games room*. Kids Camp* (reservations required). Access to MANDARA Spa®* at nearby Loews Portofino Bay Hotel.

Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up calls from one of your favourite Universal Orlando characters. Universal Orlando Resort souvenir shop. 2 gift shops. Concierge. Complimentary WiFi. Complimentary CityWalk Club Access‡ to select venues. Priority seating at many restaurants. Universal Vacation Planning Centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)



* Denotes local charge.


^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

Please note: one person must be 21 years or over in each room to check-in.


**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.  

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and at Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Jurassic World is a trademark and copyright of Universal Studios and Amblin Entertainment, Inc. Licensed by Universal Studios. All Rights Reserved.

Royal Pacific Resort TM & © 2020 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (8210)
  • Very good (3906)
  • Average (1408)
  • Poor (608)
  • Terrible (410)
Image of the Tripadvisor rating Housekeeping needs work... and windows do not open!

Mar 25, 2020 adelerose12 New York City, New York

We choose this hotel as it included the line fast passes. The room was ok, motel style bathroom with sink outside the toilet and bath/shower area. There was hair on the bathroom floor and it was not mine! Very off putting. Also q tips on the hallway carpet and the next day room service trolley from dinner left there. What I really did not like was… Read more
We choose this hotel as it included the line fast passes. The room was ok, motel style bathroom with sink outside the toilet and bath/shower area. There was hair on the bathroom floor and it was not mine! Very off putting. Also q tips on the hallway carpet and the next day room service trolley from dinner left there. What I really did not like was the windows could not open, no room in the hotel can you open the windows and there was sort of an odd stale smell so I wanted to change the air. Breakfast buffet very low end looking, but lovely service and good coffee. Read less
Image of the Tripadvisor rating Lovely property, friendly pool-side staff

Mar 22, 2020 GOEMN minnesota

Very nice property located within easy walking distance to Universal Studios parks and CityWalk. Front desk staff very helpful on check in letting us know the easiest paths to get to the parks. Very useful to be able to text from cell phone to the hotel to get housekeeping, arrange a wake up call, etc. Staff at pool side arrange games and… Read more
Very nice property located within easy walking distance to Universal Studios parks and CityWalk. Front desk staff very helpful on check in letting us know the easiest paths to get to the parks. Very useful to be able to text from cell phone to the hotel to get housekeeping, arrange a wake up call, etc. Staff at pool side arrange games and activities for kids hourly in the afternoons and my child liked doing this. Staff there were very friendly. They offer a free milkshake or smoothie for the winners of the games. Frankly, while the hotel is nice, it is more expensive than you would expect. You are really paying for the location and the included express pass to the parks, which is worth the money. Read less
Image of the Tripadvisor rating Great Resort

Mar 19, 2020 Michael S Ottawa, Canada

Very clean and the beds are awesome. Pool area is second to none. The water Taxi's are a great relaxed way to get directly to Universal City Walk and theme parks from the resort. Express passes are a must and they are included with the hotel. All the staff are very friendly and are eager to assist in any way they can. We will be sure to stay here… Read more
Very clean and the beds are awesome. Pool area is second to none. The water Taxi's are a great relaxed way to get directly to Universal City Walk and theme parks from the resort. Express passes are a must and they are included with the hotel. All the staff are very friendly and are eager to assist in any way they can. We will be sure to stay here when we next visit Universal Orlando. This is not just a hotel it is a Resort. Read less
Image of the Tripadvisor rating Great Resort; Staff Wonderful

Mar 19, 2020 Slav2210

The staff were very helpful and courteous. The resort was clean, beautiful and very easy to access the parks & City Walk (by walking or water shuttle). The Express Passes are a huge plus! The restaurants on site were wonderful and the pool wait staff were accomodating and attentive. TukTuk market had great breakfast & lunch items that both my kids… Read more
The staff were very helpful and courteous. The resort was clean, beautiful and very easy to access the parks & City Walk (by walking or water shuttle). The Express Passes are a huge plus! The restaurants on site were wonderful and the pool wait staff were accomodating and attentive. TukTuk market had great breakfast & lunch items that both my kids enjoyed. We would definitly go back. Read less
Image of the Tripadvisor rating Great location, dirty room

Mar 17, 2020 Elms4 Champlin, Minnesota

The good?: location, express passes, location, activity clerk was great, location, internet service was good. The bad?: there are many, the main thing was the housekeeping was bad, the room was dirty - stuff to pick up off the floor from previous guests, black stuff on the mirror, unwiped counter tops, etc. I brought disinfectant wipes and… Read more
The good?: location, express passes, location, activity clerk was great, location, internet service was good. The bad?: there are many, the main thing was the housekeeping was bad, the room was dirty - stuff to pick up off the floor from previous guests, black stuff on the mirror, unwiped counter tops, etc. I brought disinfectant wipes and cleaned the bathroom sink and counters myself. Flagged down a housekeeper to clean the mirror. Sheets were worn and thin, there was a rip in my bed. I needed distilled water which they said they carried, the front desk clerk called room service to verify that they did have it in stock, then told me to when I return to my room, call room service. I did only to have room service tell me that they don't have it, I said you do, I was put on hold and when she picked up again she did apologize and said it would be up to my room in 15-20 minutes. 40 minutes later it arrived. Other guests were greeted with leis, we were not. I see other reviews mentioning a breakfast buffet, there was none for us. (Maybe if you go for the premium rooms?) On our last morning there, the clerk at the Tuk Tuk Market informed the guest in front of me that if you kept the Starbucks coffee cup, you could get a refill for free on the same day. Previous two mornings, no mention of free refills. Would I stay there again? Maybe, but I would be more vocal if things weren't up to par. The location is wonderful and the grounds/trails are beautiful. But there were a lot of missed opportunities for good customer service from the staff. When I checked out, I was asked how my stay was and I replied "Good except for the housekeeping staff's ability to clean the room" and the answer I got was "I'm glad you enjoyed your stay, you're all checked out." Read less