Universal's Cabana Bay Beach Resort

Universal Orlando Resort, Orlando

The hotel

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun and affordability. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Two towers offer the best views of Universal’s Volcano Bay water theme park. You’ll enjoy endless family fun with two massive pools including a water slide and a lazy river, 10-lane bowling alley*, and Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (select attractions, valid theme park admission required). The whole family can stay comfortably in family suites that sleep up to six, complete with a kitchenette, or relax in one of the hotel’s standard rooms that sleep up to four. You're just a short walk to Universal's Volcano Bay and a quick, free shuttle ride to Universal Studios Florida and Universal's Islands of Adventure, as well as Universal CityWalk entertainment complex.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Close to Universal Orlando Resort
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Games Room
  • Restaurant

Where is it

Just a short walk to Universal's Volcano Bay water theme park, and a quick shuttle ride to Universal Studios Florida and Universal's Islands of Adventure. Transfer time from airport: 20 minutes.

Hotel information

2,200 total rooms. All with air-conditioning, HDTV, mini-fridge, hairdryer, coffee machine, safe and iron and board. Standard Rooms are 300 sq ft and have views of the courtyard and pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Volcano Bay View Standard Rooms have amazing views of Universal's Volcano Bay, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Poolside Standard Rooms have views of the courtyard and pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Family Suite - Exterior Entry are 430 sq ft and have a living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, outdoor access with your own exterior entry, and 2 queen-size beds plus sofa bed, sleeping maximum 6 adults or 2 adults and 4 children.

Family Suite - Interior Entry are as above, but with access from the interior hallway only.

Poolside Family Suite - Exterior Entry are 430 sq ft and have an exterior entrance, pool views, living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, and 2 queen-size beds plus sofa bed, sleeping maximum 6 adults or 2 adults and 4 children.

Poolside Family Suite - Interior Entry are as above, but with an interior entrance only.

Volcano Bay View 2-Bedroom Suites are 772 sq ft and have amazing views of Universal's Volcano Bay, living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, 2 bedrooms; one with 1 queen-size bed and one with 2 double beds, plus sofa bed, sleeping maximum 8 adults or 2 adults and 6 children.

Exclusive Virgin Holidays benefits:

  • Complimentary self-parking for all Virgin Holidays' customers, saving $18 per day
  • Guaranteed late check-out available exclusively until 1.00pm
  • Float Away with two complimentary inflatable rubber rings per room, for use on the lazy river
  • Complimentary welcome drink (for guests aged 21 or older. Valid photo ID may be requested). Guests under 21 years will receive a non-alcoholic drink voucher
  • The above offers are available for stays completed until 31 Dec '22.

Why is this a Virgin Holidays Favourite?

Fantastic family hotel at Universal Orlando Resort

Family Suites available offering additional space for larger families

Complimentary transportation by shuttle buses or you can walk along guided paths to all 3 theme parks and Universal CityWalk.

Food Court with 4 unique food stations including Grab ‘n Go items. Galaxy Bowl Restaurant (casual table service in an old-school bowling alley). 2 pool bars^. Lobby Lounge. Starbucks®. Limited pizza delivery*.

2 swimming pools. The Cabana Pool features a fun, interactive water play area for the kids. Lazy river. Cabanas* and waterslide. 10-lane bowling alley*. Complimentary fitness centre. Game room*. Poolside games and activities.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Complimentary CityWalk club access‡ to select venues. Universal Studios Store. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay (select attractions, ticket required).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

2 nights at all times.

Click here for latest travel advice »

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

Special assistance

* Denotes local charge.

Please note: One person must be 21 years or over in the room to check in.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark and Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando and at Universal’s Volcano Bay water theme park. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

©2020 Starbucks Coffee Company. All rights reserved. Cabana Bay Beach Resort TM & © 2020 UCF Hotel Venture II. All rights reserved.  Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12633)
  • Very good (5762)
  • Average (2186)
  • Poor (904)
  • Terrible (765)
Image of the Tripadvisor rating Excellent stay at cabana bay

Jul 28, 2021 Kevin A

Enjoyed cabana bay - staff were very friendly, attentive, and knowledgeable. Room was clean and spacious. Close to parks and convenient transportation. Bar staff were very friendly and professional. Would definitely return again.
Image of the Tripadvisor rating Poorly Managed

Jul 28, 2021 palmharbormichelle Palm Harbor, Florida

This could be a wonderful resort. It is clean, there is plenty to do, the pools are decent, the family suites are a nice size and really cute, big food court, bus always fast, and more. The problem is you have to wait in line between 1-4 hours to check-in. I felt lucky that our wait was 1 hr 15 min after I met some people that had an almost 3 hour… Read more
This could be a wonderful resort. It is clean, there is plenty to do, the pools are decent, the family suites are a nice size and really cute, big food court, bus always fast, and more. The problem is you have to wait in line between 1-4 hours to check-in. I felt lucky that our wait was 1 hr 15 min after I met some people that had an almost 3 hour wait. Every time we walked through the lobby during our entire stay the line was at least 100 people long at check-in, and I mean even at 11pm. During our wait in line someone asked a front desk employee what was taking so long, and he was really snotty to the lady and told her that they were checking in 800 people that day, and they were doing the best they could. Well, if you can't handle checking in 800 people in one day without making them wait 2 or 3 hours, then you shouldn't be checking in 800 people. We had moved to this resort from Royal Pacific, where our wait for check-in was 10 minutes, and they were sold out for the night. Just because you are twice as big doesn't give you a pass. You have been open for years, get it together or get new management. After all that wait we were still assigned the wrong room and had to get it fixed. I do want to give a shout-out to all the other staff from housekeeping to food court to arcade - all were really friendly. Won't be back here and it's unfortunate because we really liked the resort and visit Orlando about 6 times a year. Read less
Image of the Tripadvisor rating Overall decent stay

Jul 28, 2021 cthomas354 Nashville, Tennessee

Overall it was nice for the lodging aspect. Check in was too long, staff misinformed guests about access to Volcano Bay, food was just ok. Wasn’t informed that they didn’t have washcloths at the time either. TV remote only worked half of the time and no access to streaming sites. However room was clean and comfortable nonetheless. I’d probably… Read more
Overall it was nice for the lodging aspect. Check in was too long, staff misinformed guests about access to Volcano Bay, food was just ok. Wasn’t informed that they didn’t have washcloths at the time either. TV remote only worked half of the time and no access to streaming sites. However room was clean and comfortable nonetheless. I’d probably just stay at a regular hotel if going to the theme parks are bigger focus because you don’t spend much time in the room. Read less
Image of the Tripadvisor rating Great time

Jul 28, 2021 Alicat0308

We had a great experience. Check in was a little long but it's summertime. Housekeeping is not cleaning the rooms daily right now because of COVID but you are given a number to text if you need anything during your stay. Towels, TP, shampoo, anything and it's there within an hour. You place your trash outside your door and they pick it up. We even… Read more
We had a great experience. Check in was a little long but it's summertime. Housekeeping is not cleaning the rooms daily right now because of COVID but you are given a number to text if you need anything during your stay. Towels, TP, shampoo, anything and it's there within an hour. You place your trash outside your door and they pick it up. We even texted for a vacuum after our 4 year old spilled crackers and literally 10 minutes later it arrived. Beds were comfortable and the AC worked. Food was expensive at the resort but that was expected at a Universal resort. Read less
Image of the Tripadvisor rating Prepare to spend your money

Jul 28, 2021 Christopher H

Rooms were uncomfortable, housekeeping we never saw once during our 5 day trip, cost of food and beverages (not adult) was extremely price gouged. I mean a 24 pack of water was $24. It was a very disappointing trip as far as the resort and prices go. But the parks were great.