Universal's Cabana Bay Beach Resort

Universal Orlando Resort, Orlando

Virgin rating

The hotel

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun and affordability. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Two towers offer the best views of Universal’s Volcano Bay water theme park. You’ll enjoy endless family fun with two massive pools including a water slide and a lazy river, 10-lane bowling alley*, and Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay up to one hour before the theme parks open (select attractions, valid theme park admission required). The whole family can stay comfortably in family suites that sleep up to six, complete with a kitchenette, or relax in one of the hotel’s standard rooms that sleep up to four. You're just a short walk to Universal's Volcano Bay and a quick, free shuttle ride to Universal Studios Florida and Universal's Islands of Adventure, as well as Universal CityWalk entertainment complex.

Amenities

  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Close to Universal Orlando Resort

Where is it

Just a short walk to Universal's Volcano Bay water theme park, and Universal's Citywalk via a guided path, or a short hop on the shuttle to all Universal parks. Transfer time from airport: 20 minutes.

Hotel information

2,200 total rooms. All with air-conditioning, complimentary WiFi, HDTV, mini-fridge, hairdryer, coffee machine, safe and iron and board. Standard Rooms are 300 sq ft and have views of the courtyard and pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Volcano Bay View Standard Rooms have amazing views of Universal's Volcano Bay, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Poolside Standard Rooms have views of the courtyard and pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Family Suite - Exterior Entry are 430 sq ft and have a living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, outdoor access with your own exterior entry, and 2 queen-size beds plus sofa bed, sleeping maximum 6 adults or 2 adults and 4 children.

Family Suite - Interior Entry are as above, but with access from the interior hallway only.

Poolside Family Suite - Exterior Entry are 430 sq ft and have an exterior entrance, pool views, living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, and 2 queen-size beds plus sofa bed, sleeping maximum 6 adults or 2 adults and 4 children.

Poolside Family Suite - Interior Entry are as above, but with an interior entrance only.

Volcano Bay View 2-Bedroom Suites are 772 sq ft and have amazing views of Universal's Volcano Bay, living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, 2 bedrooms; one with 1 queen-size bed and one with 2 double beds, plus sofa bed, sleeping maximum 8 adults or 2 adults and 6 children.

Exclusive Virgin Holidays benefits:

  • Complimentary self-parking for all Virgin Holidays' customers, saving $18 per day
  • Guaranteed late check-out available exclusively until 1.00pm
  • Float Away with two complimentary inflatable rubber rings per room, for use on the lazy river
  • Complimentary welcome drink (for guests aged 21 or older. Valid photo ID may be requested). Guests under 21 years will receive a non-alcoholic drink voucher
  • The above offers are available for stays completed until 31 Dec '22.

Why is this a Virgin Holidays Favourite?

Fantastic family hotel at Universal Orlando Resort

Family Suites available offering additional space for larger families

Complimentary transportation by shuttle buses or you can walk along guided paths to all 3 theme parks and Universal CityWalk.

Bayliner Diner Food Court with 4 unique food stations including Grab ‘n Go items. Galaxy Bowl Restaurant (casual table service in an old-school bowling alley). The Hideaway Bar & Grille and Atomic Tonic (poolside bars serving snacks and drinks^). Swizzle Lobby Lounge. Starbucks®. Limited pizza delivery*.

2 swimming pools. The Cabana Pool features a fun, interactive water play area for the kids. Lazy river. Cabanas* and waterslide. 10-lane bowling alley*. Fitness centre. Game room*. Poolside games and activities. Kids' camp

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Studios Store. Universal Vacation Planning Centre. Complimentary WiFi. Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay (select attractions, ticket required).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.


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Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

HARRY POTTER WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s22).

Special assistance

* Denotes local charge.

Please note: One person must be 21 years or over in the room to check in.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

©2022 Starbucks Coffee Company. All rights reserved. Cabana Bay Beach Resort TM & © 2022 UCF Hotel Venture II. All rights reserved.  Universal elements and all related indicia TM & © 2022 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12998)
  • Very good (5895)
  • Average (2305)
  • Poor (1011)
  • Terrible (912)
Image of the Tripadvisor rating Last minute weekend away

May 16, 2022 wendysousa35 Hopkinton, Massachusetts

My husband and I decided to take a last minute weekend away along with another couple. I was not expecting much from this resort. I booked here because there was nothing available anywhere else. Typically when we go to universal Orlando, we stay at a premier resort. So, to say I was pleasantly surprised is an understatement. I absolutely loved… Read more
My husband and I decided to take a last minute weekend away along with another couple. I was not expecting much from this resort. I booked here because there was nothing available anywhere else. Typically when we go to universal Orlando, we stay at a premier resort. So, to say I was pleasantly surprised is an understatement. I absolutely loved this resort. I felt like I was transported back in time to the 60’s. The theming was so spot on. Everything was flawless. The check in was so quick and pleasant. The staff are so nice and helpful. We rented a cabana by the pool and the bar. It was only $100. (I’ve been to a lot of resorts and that price is really good in comparison.) The pool bar was great with some very cool very tasty and unique options. The food at each of the restaurants was good. We got a family suite. Very roomy and the beds were very comfortable. We talk again about the theming! Even down to the shampoo and cream rinse (it’s not conditioner in the 60’s). The music even matched! I consider myself a slight resort snob. I like to be stay in luxurious resorts. This resort may not have been as luxurious as the premier resorts, but we had just as much (if not more) fun with a fraction of the cost! We will most definitely stay here again! Read less
Image of the Tripadvisor rating Inconvenient

May 16, 2022 EvilIceCream Merritt Island, Florida

This property is very inconvenient for families and elderly. There are locked gates everywhere that you have to have your room key handy to unlock. This is very annoying for small children. They think that it is a safety issue but it is not, it is just an annoyance. I am sure that they do not background check any of the guests. We rented two… Read more
This property is very inconvenient for families and elderly. There are locked gates everywhere that you have to have your room key handy to unlock. This is very annoying for small children. They think that it is a safety issue but it is not, it is just an annoyance. I am sure that they do not background check any of the guests. We rented two poolside Cabanas for our stay and we only received one because they were overbooked. They did give us two complementary Cabanas for the next day, and one of our TVs did not work. It's not like I go to the pool to watch television, but the men do and they all had to huddle in one Cabana to watch one TV because the Cabanas are extremely small. You have to walk a mile to get any food because the resort is huge and they only have one place to eat and they are all so understaffed just like everywhere else in the world right now. This is a nice hotel if you get a parking spot directly in front of your room and your room is centrally-located convenient to the food the lobby and the pool. Other than that it is horrible. Pay more and stay at Disney because you get way more. It does no good to reserve or rent any Cabanas because if there is any inclement weather, which there always is in Florida, they will make you pack up your Cabanas and bring everything up to your room, or at least outside of the pool area. During our stay it didn't even rain or get cloudy and they closed the pool because there was lightning "in the area". We had to pack up two Cabanas and move all of our things because they would not let us leave our stuff under the Cabana while the pool was closed, again it just seems like they make everything inconvenient on purpose. There are so many rules and inconveniences that you cannot relax and have a good time. There are other hotels in the area that are cheaper and more relaxing. My son complained and they told him that the person that made the reservation had to complain. More inconveniences. They also lock the pool area when it is closed so you cannot get in or out, if you do not pack up your stuff fast enough then the gates will lock you in and you will have to climb the fence. Read less
Image of the Tripadvisor rating Best value at Universal

May 15, 2022 rls3360

Great amenities for a reasonable price. Lively vibe. Great for families. Some misses like forgetting to text me for early check in and my room key didn't work for the diner. Also very spread out and lots of walking.
Image of the Tripadvisor rating 2022

May 15, 2022 beccawai1120

The most amazing stay, had so much fun!! Customer service outweighed disney by far! Many ck ins via text vs no ck ins at disney!!!! Have been disney fan for ever, universal is my family's new favorite
Image of the Tripadvisor rating It was good, some inconvenience

May 15, 2022 hlane2017

Everyone was nice and we were always greeted with a positive attitude. But when We got to the resort, there was a mix up and the system had said I had made 2 reservations when I did not. I was told to go to the vacation planning desk to fix it, but the staff member did not understand what I had meant and started to get upset with me, but she later… Read more
Everyone was nice and we were always greeted with a positive attitude. But when We got to the resort, there was a mix up and the system had said I had made 2 reservations when I did not. I was told to go to the vacation planning desk to fix it, but the staff member did not understand what I had meant and started to get upset with me, but she later went back to the first person I talked to and they were able to communicate better about the situation. After 30 minutes of confusion, it was able to be solved and was a glitch in the system. We did not know of the elevator issue with the 4th floor which did cause some frustration. Our rooms phone was not working and the fridge was not plugged in. Staff was able to fix the phone and I just plugged the fridge back in and it was fine. I had texted and asked for extra blankets and the crib that I had asked to be in the room when I booked my reservation. They had brought the crib but did not bring the blankets. I texted again the next day and they did bring them and were nice about it. The food was always hot and quickly prepared. Everyone was very nice, however there was some instances that did not live up to our expectation. Read less