Disney's Coronado Springs Resort

Since 2009 all of our regular holidays to Orlando to visit the theme parks had been done at either an off site motel or various different villas. This time we took the plunge and stayed “on property” - as the vloggers like to say. It was worth the wait as it was a thoroughly enjoyable stay. From check in at reception to the bell hop bringing casss to our far off room (we didn’t stay in the tower). It was smooth and seem less a bit like the courtesy buses to the parks, which worked so well. The room was of a decent standard especially the wonderful shower. The theming at the resort was high quality. We enjoyed walking around and especially laying around at the pool area with its Inka style Pyramid feature, hot tub and bar. The bar and restaurant in middle of the lake was fun and picturesque. Whilst the shops and quick serve food hall very well supplied, spacious and clean. Whilst I’d read before about conferences there dominating things, there was one on while we were there, and it really didn’t - it just blended into the background. The guests for that were certainly not in the way….although it did make for a very packed courtesy bus on one occasion. Check out was also easy. So good we’ve booked another on site property holiday for 2023. Read less

Stayed here for a 3 day conference and had a great time with the resturants and bars and the overall experience. As part of the conference spent an evening in the Animal Kingdom. See my other review for this. this hotel covers a large area and walking long distances was mentioned by everyone. Most seemed to get used to it after a day or two. will review 2 resturants as we ate at both many times. the first was the Villa Del Lago which is located in the center of 3 bridges. Quite a unique surrounding and view. hard to get in around 5pm however a little later around 7pm mostly open. One night was seated at the bar during a major and violent rain storm. Felt very safe and realized i could not leave until after the storm had passed. fortunately most Florida storms last about 20 minutes. didn't hurt to have another sdrink. the other eatery was Rix Sports Bar. No reservation needed if sitting at the bar and we did so each evening. the servers were as cute as they were professional Were willing to engage in light conversations hope to return Read less

We have just come back from our long awaited, twice delayed Disney trip from the UK. I have only ever stayed at All Star resorts when on Disney property, so Coronado was very nice in comparison, however it wasn’t fully satisfactory. We stayed for 2 weeks in a standard garden view room in the Cabana’s area of the resort. Pro’s • Very nice beautiful grounds, landscaping and pools • Great choice of places to get snacks/food/drinks • Felt more ‘adult’ in comparison to some Disney themed hotels such as All Stars, PCR and AOA. • Newly refurbished rooms • 4 Disney bus stops around the resort for conviencne of not having to walk too far from your rooms to the main Grand Destino Reception. Con’s • After seeing news reports in the UK whilst British travellers were unable to go to the US on how Disney is making all the cuts and changes, I was worried the ‘Magic’ would be some what gone. I can say, the magic is still there, but no where near as much as pre Covid. The staff at the resort were friendly, but not as ‘Disney’ as before. Especially the security staff on the main gate who never even smiled when we arrived in Ubers, let alone welcomed us home, said hello or made any kind of effort with customer service. It was also the same for the parks. Before, it would be a case of the odd cast member you would find having a bad day. Now it is the odd cast member who is still in their ‘old’ Disney way and friendly. The amount of times I never even got a hello, how are you, have a nice day or Thank you from cast members when queuing, ordering food & beverage around the parks or on Disney transport, was too many to count. 2 particular times is once in MK at a food stand ordering breakfast in Frontier land, the woman shouted us over then just looked at us waiting for our order. When ordered she just turned the card machine our way to pay. Passed us our food and said ‘next’! I found myself the one saying the hello and thank you. Secondly in Epcot, when again ordering at a food stand in Italy. The cast members shouted ‘next’, I walked over, and the one serving had her colleague/friend behind them. Again no hello or acknowledgement of my presence. I ordered, she turned the machine my way to pay, they continued to talk to each other, not me as the transaction went through, she passed me my receipt and said ‘next window’, again I found myself saying the thank you. If you are coming over for the magical Disney experience, only find it at places you tip at, these were the only places we found the staff going above and beyond for us. Such a shame. • House keeping. I understand from other comments on here, we were not the only once shocked at the cleanliness of our rooms throughout our stay. You get it ‘every other day’ but only a light clean (change of towels and empty trash). This was not enough for 2 weeks! We had our beds changed once, which was half way through our second week. We also ran out of the complimentary soap, and had to call and request more, the maid never checked our levels. Our hair dryer also didn’t work, so had to ring for a new one. The floor was so filthy during the last week from no hoover or mop, that every time I went bare foot, I had to brush my feet with a towel before getting into bed/putting shoes on as there was so much dirt sticking to my feet. The dust on the last day was really bad. All bed side tables, picture frames, desks and even the coffee machine was covered so bad that you ran your finger through and could easily see the difference. I have attached pictures for reference. Gone are the days where you come back from a theme park to a fresh clean room, clean bed and get to have a ‘magical’ night sleep before another day in the parks the following morning. Now I found myself coming back and cleaning/wiping down/making beds before going to sleep. • AVOID any Disney resort when there is a Cheerleading convention on. Around the end of our first week, we had the cheerleaders descend on Coronado and it was crazy how much the feel of the resort changed. In the food hall there was always groups of teenagers in the mornings or evenings, being very loud and experienced a few times where they picked up food from the self service, dropped it on the floor and just walked off laughing. When going back to our room they would be in groups on the grass areas being loud until the late hours, all practicing their routines. We also went for a dip in our small pool in the cabana’s area one evening after the park and couldn’t even get in the gate. It was full of the cheerleaders and their parents. They were again practicing their routines in the pool and that many in the pool area there was no space to even sit on the floor area let alone find a bed or seat. We just turned around and went back to our room. I understand they are excited, away from home and also paying guests, but the whole atmosphere changed. Once it was over, Coronado went back to the chilled atmosphere we knew when we arrived. Over all it is a lovely resort with a lovely feel as you walk around. I would stay here again ONCE house keeping goes back to normal. With the perks of staying on property such as Magical Express, extra magic hours (apart from those staying in deluxe resorts), dining plans, and so on all now a part of the past, I feel the just short of £4000 stay for the 2 weeks in a standard room was certainly not worth the price. Would rather save money with a villa or cheaper hotel off property and have more spending money. Read less

On May 1-8 2022 my family stayed at two rooms at The Destino Tower of Coronado Springs (CS). This was our fourth visit to Disney World and we wanted to stay at a new resort. Our rooms were standard view ones on the 8th floor. It is true that the Destino Tower has a luxury "feel" in some aspects, for example; the very vast and ample atrium, the modern elevators, the rain showers in the bathroom, a double sink facility next to the shower and separated from the WC, etc. But whether all of this is worth the added cost required, is debatable. Other sector of CS are more affordable. In addition to the details above, the Tower gives you easy access to some of the best restaurants in CS (we did not try those), and its location is very close to bus top number one at CS. There were however a couple of aspects that did bother me considerably. First, the high beds in the rooms. These are somewhat difficult to climb to and they take some getting use to feel comfortable. Apparently these are so, to facilitate the suitcase storage for large families. Something that for us was totally unnecessary for us. Another aspect that was less than satisfactory was the limited housekeeping services currently offered. As I understand this was something introduced due to Covid problems, but at times when everything seems "normal" at Disney, it seems to be out of place. For us, part of the Disney experience was to come back every evening to a completely clean and fresh room. As I understand, Disney is reintroducing full housekeeping at some luxury resorts. CS in classified as "moderate". Perhaps the most bothersome aspect we experienced at Coronado, was the uneven quality of service coming from the guest services/reception personnel. One morning, I was having problems booking an ILL for Avatar (AK). I went to the front desk, and a person there had even more problems than I. She went through a tablet and a main computer trying to figure out what to do. Several times offered explanations that were totally false, such as, you do not have a necessary park reservation (AK), or all the ILLs have been sold. Saying this at 7;03am was totally unreasonable. Finally she managed to book our Avatar ILLS for 7pm, but just before leaving, she called me and gave me a printout of my bookings, the ILLs time window was for 12;20pm ??????!!!!!!. Being so frustrated with the experience we decided to take it an leave. BTW, Avatar was great !!!!!!! On the same theme, another time I went to the reception desk to ask help changing the time of one of our breakfast reservations. Two people worked for about 15 minutes on the subject and they could not find the way to do it. Apparently the times when all Disney personnel was well trained and informed, are long gone. Under the current situation I would hesitate to recommend CS Destino Tower. The limited housekeeping, limited breakfast options, and uneven services, do not justify the extra cost. Read less

Very comfortable Beds, great pillows, water pressure no problems. Have stayed there several years. Tested very good by everyone. They Double check the cleanliness after maid cleaning of rooms . It is very clean and relaxing . Amenities are excellent. Great restaurants. Pools are so relaxing. Very convenient. Bus stops are so close to rooms. Convenient Read less