Disney's Coronado Springs Resort

Walt Disney World, Orlando

The hotel

The early days of Mexico and the American Southwest are perfectly recreated at this superb family resort with its relaxing, desert-style setting. Palm-shaded courtyards and Spanish haciendas sit alongside a state-of-the-art health club, complete with jogging trails. Nuevo Latino cuisine is served at the Maya Grill or enjoy more carefree dining at the Pepper Market. Kids will love hurtling down the 5-storey-high Mayan pyramid into the pool below, themed as an exciting archaeological dig site. Divided into three areas, you can stay in the wilderness of the 'Ranchos', in the 'Casitas' among pastel-shaded squares and fountains or the 'Cabanas' on the banks of Lake Dorado (the Lake of Gold). Whichever you choose, the whole family will love it!

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children’s Playground
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access

Where is it

In Disney's Animal Kingdom Resort area. Transfer time from airport: approx 30 minutes.

Hotel information

1,921 rooms on 4 floors in 13 buildings. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Standard Rooms with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children, plus one child under 3 in a cot.

Waterview Rooms with 1 king-size bed 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children, plus one child under 3 in a cot.

King Bed Rooms with 1 king-size bed, sleeping maximum 2 adults and 1 child, plus one child under 3 in a cot.

Preferred Rooms have views of the lake, courtyard or parking area and are near to El Centro, dining and shopping areas and transportation. They offer 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children, plus one child under 3 in a cot.

Gran Destino Tower:

Tower - Standard View with 1 king-size bed 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children, plus one child under 3 in a cot.

Tower - Water View with 1 king-size bed 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children, plus one child under 3 in a cot.

Tower One Bedroom Suite Club Access with 1 king-size bed and 1 queen-size sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children, plus one child under 3 in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Complimentary standard parking for 2019. Self-parking available approx $20 including tax per night (payable locally, subject to change. This charge comes into effect from 1 Jan '20).

Toledo (tapas, steak and seafood, opening Jul '19), Three Bridges Bar & Grill (opening Jul '19), Maya Grill (Mexican cuisine), Rix Sports Bar & Grill, Café Rix (quick service), El Mercado de Coronado (food court), Siestas Cantina (pool bar) and Laguna Bar. Pizza delivery service*.

Main pool and 3 quiet pools. Kids' pool. Whirlpool. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Volleyball. Healthclub with spa services*.

Disney-themed shop. Complimentary WiFi. Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

*Denotes local charge. 

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2241)
  • Very good (2595)
  • Average (1366)
  • Poor (660)
  • Terrible (387)
Image of the Tripadvisor rating Longest wait times I’ve ever encountered

Sep 16, 2019 Amanda R

This review is for housekeeping. The concierge team is wonderful and did all they could to resolve (the second time I complained). Don’t book this resort if you expect to have a room on the first day! When you book a Disney vacation you’re told that your luggage may take 3 hours to be delivered to your room from when you check in. Formal check in… Read more
This review is for housekeeping. The concierge team is wonderful and did all they could to resolve (the second time I complained). Don’t book this resort if you expect to have a room on the first day! When you book a Disney vacation you’re told that your luggage may take 3 hours to be delivered to your room from when you check in. Formal check in time is 3:00. We checked in at 10:30 and was told our room will be ready shortly as it was just being serviced. By 3:30, half hour after the hotel’s formal check in time, there was still no room and no luggage to be found. Front desk had zero information and the housekeeping staff were STILL preparing rooms (rather slowly I might add). This is a major complex with many units spread out over the property. The hotel needs to double up on housekeeping staff and have proper communication with guest facing employees. We were worried about missing the start of the halloween special event due to this delay. Totally unacceptable for how much they charge you for these packages. There was a housekeeping cart outside of the same room for well over an hour. Save up some extra money and go to the Contemporary instead. Read less
Image of the Tripadvisor rating First Time Staying Here and Will Be My Last

Sep 15, 2019 peedeejones peedeejones

I have been staying at Disney properties for over 20 years. I have stayed at more than half of their hotels from value to deluxe villas and Coronado Springs was by far the worst. First off I paid for a preferred room location to be close to the main building where food and shopping is located. It was not cheap to get a preferred room. We were in… Read more
I have been staying at Disney properties for over 20 years. I have stayed at more than half of their hotels from value to deluxe villas and Coronado Springs was by far the worst. First off I paid for a preferred room location to be close to the main building where food and shopping is located. It was not cheap to get a preferred room. We were in what was most likely the furthest room possible from the main building before they consider it just a non-preferred location. We had to drive our rental car to the main building due to the far walk in over 100 degrees heat indexes. The food at El Mercado was awful and choices very limited. The service was slow and the cast members there were not at all friendly. The bus service was atrocious. The buses were packed to the point where people could not get on at their bus stop and would have to wait for several buses to get to their desired location. We ended up valet parking at the Contemporary resort for $33 and walking over to the Magic Kingdom because we could not get on a bus. At the end of another night we had to wait for 3 buses to come and go before we could get one to get us back to Coronado Springs and there were still at least one hundred people in line behind us waiting to get back also. The cast members at check in seemed confused with any question they are asked. Security at the gate is a joke. Our Magic Band did not work at the gate one day to get back in. Security was sitting in their stand apparently not noticing that we could not get in. They did not come out to assist or wave us over. There were no other cars at the gate. After several minutes of waiting for their help we had to reverse the car and pull over to their little hut and they finely opened up having no idea we were even there waiting. Bell services said they it would be at least an hour to bring our bags to our room, We were only told this AFTER we had given them our bags so we had to go and retrieve them ourselves. The positives were that the newly refurbished rooms are very nice and spacious for a moderate resort. All in all I will never stay here again and will got back to either Port Orleans French Quarter for a budget friendly option or stay at a Deluxe Read less
Image of the Tripadvisor rating Not for discerning adults

Sep 15, 2019 rcpr ny, ny

I've traveled widely for business and pleasure over the years. I wasn't expecting the Ritz Carlton or Four Seasons but I had never stayed in a Disney hotel and had heard of their excellent service and experience. I thought at least the experience would be comparable to a Hilton or Marriott. Since this is a convention center hotel I thought… Read more
I've traveled widely for business and pleasure over the years. I wasn't expecting the Ritz Carlton or Four Seasons but I had never stayed in a Disney hotel and had heard of their excellent service and experience. I thought at least the experience would be comparable to a Hilton or Marriott. Since this is a convention center hotel I thought there would be more amenities geared for adults. I was very disappointed. First the food was terrible. If you are a healthy eater who enjoys fresh fruits and vegetables, etc. not dripping in butter, fried, or oily you will be disappointed. There were no good breakfast/brunch options and the unpalatable breakfast they did have ended at 11AM, even on the weekend. I stayed in the tower and it is very far from any pool. The main pool they do have looks nice in pictures but is really just a kids' pool. The whole atmosphere was not somewhere I found inviting or relaxing. My flight was late on Sunday, I had asked for a late check-out (after 11 AM) and they were not able to accommodate, fine, but usually a hotel will say something along the lines of "we would be happy to store your luggage and we have a hospitality suite you can reserve to change and shower before your flight if you would like or you can do so in the spa.". Nope, nothing. I don't come to Orlando often, thank goodness, but last time I was here I stayed at the Hilton and if I ever have to come back will stay there or anywhere but a Disney hotel as this place is really just for families with kids. Read less
Image of the Tripadvisor rating 10 nights at Disney

Sep 14, 2019 bags52 london

First of all I would like to say we had a very good welcome, we were given 2 rooms together and we were offered asistance with our luggage. The rooms are newly refurbished and are large, especially when there are only 2 people in 1 room and 1 person in the other room. The transport system worked far better than I expected to all parks and Disney… Read more
First of all I would like to say we had a very good welcome, we were given 2 rooms together and we were offered asistance with our luggage. The rooms are newly refurbished and are large, especially when there are only 2 people in 1 room and 1 person in the other room. The transport system worked far better than I expected to all parks and Disney Springs, but beware it is 6 to 7 miles to anywhere off site. During our stay there was a major problem, and Disney are not the best at sorting out communications. Our room was not cleaned 1 day. Disney send you to a call centre, and they are unable to transfere you to a manager, a call back doesn't happen. When the reception at 21.30 it took 3 members of staff to go and try to fetch a manager. Disney like other hotels in America think they can buy you off with credit, this is not acceptable, eventually Michael and Dylan and another manager sorted out our problem, which we thank them for, by giving us experiances, a much betterway when problems occur to get customers on side. If this problem had not been sorted out I would be putting a 1/2 star review, please learn that it is far cheaper and better for customer service to give experiances rather than credit. Please learn to handle communications better. Read less
Image of the Tripadvisor rating Avoid

Sep 13, 2019 sunseeker164 Stourbridge, United Kingdom

We are still here and wished we could go home. We got off to a rather bad start. The coach driver for Mears was a nutter - he never stopped talking - ever - not for one moment. He dropped us off on the wrong side of the hotel, so we trudged across the enormous complex after travelling about 14 hours in 90 plus degree heat with full suitcases and… Read more
We are still here and wished we could go home. We got off to a rather bad start. The coach driver for Mears was a nutter - he never stopped talking - ever - not for one moment. He dropped us off on the wrong side of the hotel, so we trudged across the enormous complex after travelling about 14 hours in 90 plus degree heat with full suitcases and carry on bags. Finally reached reception and it was a nightmare. The women behind the desk found plenty of time to chat to each other, but let exhausted travellers queue while they conversed. When one finally does decide to honour you with her attention there’s no “Welcome to Disney! We’re so glad you’re here.” Instead it was, “You checked in on line. Do you have questions?” No explanation of the dining plan, how to get to the room, no enquiry if we needed help with the bags. Wow - definitely no pixie dust at reception. The room is in 8C. It is newly refurbished and has everything we need. AC works great. We really like the ceiling fan in the room. Housekeeping is excellent although I wished the sheets were changed as we’ve been her 5 days and they haven’t been changed yet. We’re overlooking the pool which I guess technically is a water view, but somehow I expected more than a side view of a small pool. There’s plenty of drawer space and plenty of hangers. There’s a lovely coffee/tea machine that is kept well stocked. All thumbs up for the room and amenities. The food court El Mercado (El Nightmare) - let’s just say if Spanish is your primary language then you’ll be fine. Unfortunately speaking only English and a smattering of French left me in the minority. It seems like the only English words the cashiers know are “Dining Plan”. Quite a few times I was left totally shocked not to receive a “thank you, enjoy your meal, or thank you for dining with us” - even when I smiled at the cashier and said thank you with sincerity- nothing - not even a smile. The cashiers just hand you a ticket then look blankly at you. Also in places El Mercado is just dirty. The metal extractor fans where the pizza is made are disgusting and covered in fuzzy, greasy dust. The food was mediocre. By the time you queue for the cashier, then queue for the drinks the food is cold. It’s soul destroying as you’ll need to eat there again and again if using the dining plan and the food will always be mediocre and when you finally get to eat it it will be cold. Disney Transportation - my advice to you is don’t take the bus at the front of the hotel to get to the parks as this is the last stop rather than the 1st, and if the bus is full it just goes onto the parks - even though the electronic signage says anther bus will be there in moments. We got up at 5:45 am (on holiday!!!) to get to the Magic Kingdom by 08:00 to enjoy that magic hour before the public arrives. We arrived at the bus stop at 06:40. We waited until 07:45 and still no bus. We finally gave up and got a Lyft taxi to the park. That’s $10 wasted, magic hour poof, spirit deflated - annoyed and frustrated before setting foot into the “Magic Kingdom”. We finally discovered that it we walked to a different bus stop in the hotel the transport is better. Why wasn’t this explained at check in? The trip has cost us thousands of pounds, and I’ve never been so disappointed. I’ve been coming to WDW for over 40 years and after this experience I doubt we’ll ever come back. It really has made me so sad. The vision that Walt had of creating the “Happiest Place on Earth” has all but vanished. It is such a shame because I loved Disney and we’ve been treated with such indifference. Gone are the days when Disney customer service was the gold standard. Now it’s just like staying in any other nameless hotel. I’ve had much better service at a Hilton or Holiday Inn and that is truly so disappointing after flying four thousand miles and spending a small fortune. Read less