0844 557 4321

Opening Times

  • Mon - Fri9am - 9pm
  • Saturday9am - 7pm
  • Sunday10am - 6pm
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Hotel facilities

Bar

Fishing

Fitness Centre

Internet Access

Wheelchair Friendly

Sailing

Scuba

Swimming Pool

Tennis

Whirlpool

Wind Surfing

All Inclusive

Beach Holiday

Golf

Honeymoon

Wedding

TripAdvisor Traveller Rating

4.5

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Secrets Maroma Beach Riviera Cancun

1 of 12 photos
WEATHER HERE

This very popular adults-only resort is on its own little stretch of paradise, with the pure white flat sands and crystal clear waters of Maroma Beach. This all suite resort is nestled in carefully manicured gardens with at its heart is the huge infinity swimming pool, which offers stunning views of the electric-blue waters of the Caribbean stretching out in front of you. This hotel offers elegance and a wealth of activities that will keep you amused all day. Try a treatment at the spa* or tee off at the nearby golf course where you receive 1 round of complimentary green fees per person per day (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). There are plenty of water sports on offer such as sailing, windsurfing and kayaking. If its something more celestial you are interested in then head to the beach whilst gazing at the stars through beachfront telescopes. For true night owls, there is Desires Music Lounge, with a resident DJ and a selection of tropical drinks to keep you going until the early hours.

At a glance

  • Adults only
  • Stunning beach location
  • Huge infinity pool
  • 7 restaurants
  • All-inclusive resort

Where is it?

Maroma Beach on the coast of the Yucatan Peninsula, it is located on one of the most pristine and famous beaches in Mexico. Transfer time from Cancun airport: 35 min.

Larger Map

Room information

412 rooms across 3 and 4 floors with 1 lift per building. All with air-conditioning, ceiling fan, terrace or balcony with garden view, whirlpool bath, 32” flatscreen satellite TV, DVD/CD player, alarm clock with iPod docking station, telephone, high-speed Internet access, tea/coffee making facilities, mini-bar re-stocked daily, safety deposit box, hairdryer, iron and board and bathrobes. Junior Suite Tropical View are set back from the beach with garden views, a 4-poster bed or 2 double beds, sleeping max 3 adults.

Room Upgrade

Junior Suite Partial Oceanview - as Junior Suite Tropical View but with views across the resort and limited sea views, sleeping maximum 3 adults. Junior Suite Oceanview - as Junior Suite Tropical view but with sea view, sleeping max 2 adults. Wheelchair accessible Junior Suite Oceanview Rooms have roll-in shower and bath tub (must be requested at time of booking and subject to availability). Junior Suite Swim-out - with direct swim-out access to one of the pools from the patio, sleeping max 2 adults. Preferred Club Junior Suite Oceanview - as Junior Suite Oceanview but with additional Club Benefits, sleeping max 2 adults. Preferred Club Junior Suite Swim-out - as Junior Suite Swim-out but with additional Club Benefits, sleeping max 2 adults. Preferred Club Honeymoon Suite - this suite is much larger that the other suites we feature, with ocean views and 4-poster king-size bed, bathroom with Jacuzzi for two and balcony or terrace with exterior private soaking tub and includes Club Benefits, sleeping max 2 adults. Preferred Club Benefits include: access to Preferred Club Lounge with daily complimentary Continental breakfast, afternoon snacks, and evening hors d'oeuvres and desserts; private check-in, check-out, and concierge services; complimentary daily newspaper; pillow menu; private beach access.

Eats and drinks

7 restaurants: World Café (International buffet, open for breakfast, lunch and dinner), Portofino (Italian à la carte, open for dinner), El Patio (Mexican à la carte, open for dinner), Oceana (seafood à la carte, open for dinner), Himitsu (pan-Asian à la carte offering show cooking and Teppanyaki tables, open for dinner), Bordeaux (French à la carte, open for dinner), Seaside Grill (poolside grill, open for lunch and dinner). Coco Café coffee shop serving snacks. 7 bars: Rendezvous lobby bar, Showtime bar, Sugar Reef pool and beach bar, Manatees swim-up bar, Barracuda beach bar, Revive spa bar and Desires Night Club and Sports Bar. Enjoy the Sip Savour and See dining experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Secrets, Dreams and Now Resorts.

Fun and games

Infinity swimming pool. Secrets Spa* by Pevonia with 19 treatment rooms, sauna, steam room, Jacuzzi and hydrotherapy pools. Beauty salon* with manicure, pedicure and hair salon. Gym. 2 floodlit tennis courts. Table tennis. Sports court with basketball and volleyball. Water aerobics. Beach and pool volleyball. Euro-bungee. Archery. Yoga, batting cage. Bocce ball. Pool. Water sports: sailing, windsurfing, kayaks, Hobie Cats and snorkelling. Diving* and deep sea fishing*. Tuition and lessons available for tennis*, cocktails and dancing. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

Entertainment

Regular daytime activities programme and evening entertainment including Theatre with daily evening entertainment including music and live shows. Desires Music Lounge nightclub.

Handy stuff

Shops. Laundry service*. High-speed Internet access*. 24-hour room service. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Additional information

Dress code: Applies in restaurants. Smart casual for dinner please, no shorts or t-shirts. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

*Denotes local charge.

 Please note this property is over 18 years.

All Inclusive

Unlimited-Luxury® and includes all buffet and a la carte meals and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. All activities and entertainment above unless otherwise stated. 24-hour room service and reservation free à la carte dining 

Enjoy the Sip, Savour and See dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort’s nightly entertainment at nearby Secrets, Dreams and Now Resorts & Spas. 

Minimum stay

4 nights between 01 Jan '15-30 Apr '15.

 

Accessibility

Wheelchair Accessible: fully accessible properties that offer wheelchair adapted rooms with either roll-in shower or bath tub with grab rails. Please note: These rooms are subject to availability and may only be available in specific room categories with varying bedding arrangements. Please request this at the time of booking. The Virgin Holidays Special Assistance Team can be contacted by e-mail at special.assistance@virginholidays.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

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Secrets Maroma Beach Riviera Cancun

  • What to Expect:
    • 5.0 Location
    • 4.5 Sleep Quality
    • 5.0 Rooms
    • 5.0 Service
    • 4.5 Value
    • 5.0 Cleanliness
  • Traveller Rating:
    • Excellent (6118)
    • Very Good (1036)
    • Average (276)
    • Poor (99)
    • Terrible (43)

This was our 3rd stay at Maroma. We stayed for 14 nights in january. The standard of the resort has been maintained for each of our 3 visits over the last 4 years. The food is still of the highest...

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4 of 5 stars
Mar 4, 2015 - Lifesabeach247 - Manchester

This was our 3rd stay at Maroma. We stayed for 14 nights in january. The standard of the resort has been maintained for each of our 3 visits over the last 4 years. The food is still of the highest... Read more standard of any all inclusive I have stayed at and the dinks still flow at the usual rate. Once again its the staff that make this resort and is therefor the main reason we return. I wish I could name all the staff that made our trip great as they all work hard to make your stay a memorable one. The entertainment team are the best. Al, Miguel, 'big willie', Mani are just some of the team that go the extra mile to ensure you are never to far away from having fun!! We recomend the Affair show and the Beatles show. Superbowl party experience was the best!! Awesome job!! The condition of the hotel and its grounds are just as good as the first time we visited 4 or 5 years ago. The garderners and the maintainence team do a fantastic job. We love all of the resturaunts but our favourites were the Italian and Himitsu. Remember, if you think the portion sizes are smaller than your usual, you can order as much as you like. This was our first visit in the 'Peak' january season and so were suprised to see very large corporate groups (of up to 300 delegates) using the hotel facilities. This did affect the atmosphere some days with the pool areas and activities having no one around to take part. It also affected going our for dinner in the evenings. This hotel promotes a no reservation policy but does allow the corporate groups to pre book for dinner and this sometimes resulted in them taking over entire resturaunts. After 3 days of being turned away from resturaunts for dinner we raised the issue with the food and beverage management and the problem was resolved swiftly. The management team worked hard to ensure we (six friends) could eat together most nights. Javier was excellent at ensuring that the rest of the vacation went smoothly. AM Resorts should review their policy on corportae group sizes if they wish to keep regular tourists happy. Overall this small negative did not impact on what was once again a fantastic trip at a great resort. Use the spa facilities, they are fantastic and never pay full price for a treatment. Anything can be negotiated and so aim for 20 -25% off if you go at an off peak time of day. Great staff, great food, great experince. We will be back..... Read less

4 of 5 stars
Mar 3, 2015 - moose7613 - Basingstoke, United Kingdom

After spending 11 nights at Secrets Maroma last December I'm still in two minds as to whether I would go back in the future. There were some great aspects to our holiday but a couple of areas which... Read more let it down in my opinion. The initial room we were given had a severe ant problem however upon complaining staff were sent to fumigate the room and we were promptly moved to another despite it being late at night. The following day we were offered a beach cabana (worth $40) as a token gesture for the inconvenience. To this end we were more than happy. The new room could not be faulted and was actually in a better location than the original so all worked out well. The restaurants were a bit hit and miss - the Italian was awful, but on the other hand Himitsu and Bordeaux were excellent and would happily have paid money for these had they been a normal restaurant. Drinks could not be faulted throughout all the resort bars - all premium branded and large measures. The evening shows at the theatre were also great and again would happily pay money for these as standalone events. The calibre of the singers and dancers is very high. The pools, surrounding gardens, and beach are all beautiful and well maintained. My only real criticism is regarding the overly attentive service. I go on holiday to relax, not be pestered at every opportunity as to whether I'm enjoying my stay and if the concierge can do anything for us. I guess this is the kind of service that Americans expect but I found it a little intrusive and the 'it's my pleasure' response to everything you said thank you for was sometimes a little disingenuous. If you're willing to accept a couple of mediocre meals, then all in all the pros definitely outweigh the cons and is worth a stay for you to make up your own mind. PS Book a beach cabana and be waited on hand on foot for a truly relaxing day on one of the most beautiful beaches. Read less

5 of 5 stars
Mar 3, 2015 - pjktd - Grand Rapids, Michigan

I am a professional traveler. 25 years of much more than Road Warrior status. So therefore, I know hotels. The Secrets Maroma Beach in Playa Del Carmen is by far the best hotel that I have stayed... Read more in and I've stayed in the best. And I mean the best.... all over the world. This hotel has it all. Well laid out. Beautifully maintained. Awesome spa and fitness center. Excellent restaurants. Beautiful beaches. But best of all.... what's most important to me - the amazing staff!!!! From housekeepers to groundsmen. From masseuse to servers. Front desk to bell desk. First class people in every way!!! Lety, our conference services manager. Carlos, our chief concierge. Roberto, bell captain. I can't say enough. Best ever!! In all of my 25 years. I will recommend this hotel to everyone. Anyone. And going back next year with friends to celebrate our birthdays!!! Gracias, Secrets Maroma. You made our week a very very special one!!! Read less

5 of 5 stars
Mar 2, 2015 - Barry F

This is my third time to this property. Twice I have hosted a customer incentive trip for 150 - 200 people and once was for a personal vacation. I can say that all three times my expectations were... Read more not only met but exceeded. The service and facilities are absolutley first class. The typical shortfall of an all - inclusive resort is the food and adult beverage selection but not at this resort. The food is fantastic and the adult beverages are all top shelf which is why this All Inclusive resort is rated 5 Diamonds. I have no reservation in personally recomending this resort to family, friends and anyone else who ask's " where to go". So far they are batting a 1,000 with me! Read less

5 of 5 stars
Mar 2, 2015 - Hpo13 - Reston, Virginia

This resort is very intimate and romantic but yet it has many activities. My favorite was the daily Tennis lesson with Oscar Vivar the Tennis Coach. He is a first class instructor….I am 4.0 player in... Read more the US and I highly encourage all Tennis lovers that come to visit, to take privates with him....The price is a lot more affordable then in the US. The Food is excellent, very fresh and beautifully presented. The Ceviche at the Pool Restaurant is delicious. Jaime, the Maitre d' was specially accommodating by special ordering us Churro's and have them ready for our next lunch. Israel , our sever was cordial and always happy. The morning Buffet is a delight with fresh fruit and vegetable juices and all sort of healthy choices as well more traditional American items. The service is excellent and well run. The Maitre d' there is Edgar (is think that is his name) is always very attentive and carries his work with pride….he reminds me of European butler. The Beach was clean and well kept and with plenty places to relax and activities of all sorts. The Night shows are the best I have seen in Cancun's Resorts. They really strive to deliver high quality shows every night. Do not miss them! Over all a great vacation! Read less

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