Atlantis, The Palm

Dubai Beach, Dubai Beaches and beyond

The hotel

Wow – the legend of Atlantis comes to life in Dubai and it more than lives up to the myth! This lavish marine-themed resort combines luxury with a whole host of incredible attractions that will keep you and the kids awe-struck from the first day of your holiday right through to the last. Rooms come with full or partial views of the tranquil Arabian Sea or the iconic Palm Island. These unique rooms accommodate families on holiday, or the those seeking a couple’s getaway. If you crave a little touch of luxury, then upgrade to the Imperial Club where you’ll have access to the Imperial Club Lounge serving complimentary daily breakfast, snacks, drinks, afternoon tea and evening cocktails, and enjoy complimentary access to Atlantis Kids Club and The Zone for Teens. When you’re not drinking in your wonderful surrounds, wander through the passageways and tunnels of The Lost Chambers Aquarium and marvel at over 65,000 marine animals at the Ambassador Lagoon, or endure record-breaking thrills at Atlantis Aquaventure – the region’s best-rated waterpark – completely free to guests throughout their stay! Being the resort of choice for a-list stars, it’s not uncommon to see celebrities enjoying a break or TV shows and movies being filmed at this iconic resort. You’ll feel like a star too as you settle in, being pampered at the award-winning ShuiQi Spa or perhaps donning your tracksuit for a stint at the state-of-the-art fitness centre. If you’ve kids with you, point them in the direction of the Atlantis Kids Club or The Zone for teens - with something exciting on the agenda every day, from underwater theatre to playing chef – they’ll thank you for it! When it comes to drinks and eats, there is something for every taste and craving. Fancy a bit of celebrity-chef dining? Head to Nobu, for Japanese dishes with a South American twist by the acclaimed Nobu Matsuhisa. If somewhere more casual appeals, kick-back at Kaleidoscope; sumptuous family-friendly buffet fare to entice even the pickiest of eaters.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Beachfront location
  • Tennis
  • Restaurant

Where is it

On Dubai's iconic Palm Island on 46 hectares of its Crescent, overlooking the Dubai Marina skyline. Atlantis, The Palm is just a 25-minute drive from the centre of Dubai and a 15-minute drive to Dubai Marina. There is also a monorail to the mainland. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

1,548 generously proportioned rooms including 168 suites, all have been recently refurbished. All with air-conditioning, cable TV, tea/coffee-making facilities, mini-bar*, safe, iron and board and hairdryer. Ocean King Rooms offer views of the Arabian Sea with 1 king-size bed sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

New Year’s Eve at Atlantis, The Palm.

With the iconic Atlantis, The Palm as the backdrop for your New Year’s Eve celebration, the stage is set to see in the New Year in style. Bookings made from 5 Aug 2020 include the Bronze Gala Dinner, available in Kaleidoscope, Saffron and Ayamna.  

Half Board option: includes breakfast and dinner. Meals can be redeemed in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Shore (dinner), The Burger Joint (dinner), Asia Republic (dinner), Shawafel (dinner), Ronda Locatelli (dinner. A supplement charge of AED 50 per adult and AED 25 per child applies), Bread Street Kitchen & Bar (a supplement charge of AED 50 per adult and AED 25 per child applies), Seafire Steakhouse & Bar (dinner. A supplement charge of AED 140 per person), Ossiano (seven-course dinner. A supplement charge of AED 350 per person applies. Ages 10 and above only for dinner), Nobu (dinner. A supplement charge of AED 350 per person applies. Ages 10 and above only for dinner), Hakkasan (dinner. A supplement of AED 140 per person), Wavehouse (dinner. A supplement charge of AED 50 per adult applies and AED 25 per child applies), WHITE Beach Restaurant (dinner) and Beach Buns (dinner).

Please note: Half Board is not available during Christmas and New Year, and cannot be redeemed at brunches or special events. Supplements apply to select restaurants and at select periods. Restaurants are subject to change without notice.

Platinum Half Board option: includes breakfast and dinner. Meals can be redeemend in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Edge (dinner), The Shore (dinner),  Asia Republic (dinner),  Wavehouse (dinner. A supplement charge of AED 85 per adult applies and AED 42.50 per child applies), Bread Street Kitchen (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies), Seafire Steakhouse & Bar (dinner. A supplement charge of AED 140 per person), Ronda Locatelli (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies), WHITE Beach Restaurant (dinner) and and Beach Buns (dinner). Selection of unlimited house wines and beers including soft drinks can be enjoyed during dinner only. Alcoholic drinks package (ages 21+) only, soft drinks package applicable to 20 years and under only.

Please note: all guests in the room must be on the same meal plan. Black out dates apply (22 Dec–5 Jan '21).

Platinum Half board is available locally at approx. AED99 per person for the alcoholic package (age 21 years plus) and AED49 per person for the soft drinks package. Price is per dinner and must be purchased for the entire table. 

Palm King Rooms as above but with palm views, sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

Ocean Queen Rooms are ideal for families, with 2 queen-size beds, sleeping maximum 2 adults and 2 children

Palm Queen Rooms as above but with palm views.

2-Bedroom Family Rooms are perfect for families looking for a little extra space and privacy, these rooms consist of 2 x guaranteed  interconnecting rooms, 1 with 1 x king size bed and 1 with 2 x queen beds with views over The Palm or the Arabian Sea. Sleeping a maximum of 4 people (adults/children).

Those looking to add a bit of luxury to their stay can book an Imperial Club Room. Imperial Club guests enjoy exclusive benefits such as a dedicated concierge, breakfast, afternoon tea and happy hour at the newly designed Imperial Club Lounge, a private beach and more. Imperial Club Rooms offer luxurious surroundings with stunning views, 1 king-size or 2 queen-sized bed types, sleeping a maximum 2 adults and 2 children, or 3 adults and 1 child. Imperial Club King rooms can sleep maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

Guests staying in Imperial Club Rooms or any of the Suites can enjoy the following exclusive benefits:

  • Dedicated lounge for check in and check out Imperial Club Lounge access (7:00am-11:00pm daily)
  • Continental breakfast in the Imperial Club Lounge
  • Afternoon tea in the Imperial Club Lounge from 2:00pm-4:00pm
  • Beverages and canapes from 5:00pm-7:00pm daily in the Imperial Club Lounge
  • Light snacks throughout the day including juice, tea/coffee and soft drinks in the Imperial Club Lounge
  • Daily access to Atlantis Kids Club from 10:30am-1:30pm and from 2:00pm-5:00pm (lunchtime meals are charged between 1:30pm-2:00pm and pre-booking is required by 12:30pm
  • Daily access to The Zone for teens from 10:30am-6:00pm
  • Exclusive 2-for-1 offers at ShuiQi Spa (applies to treatments of AED 500 or more and excludes Medi-Spa)
  • Access to the Imperial Club serviced beach

1-Bedroom Terrace Suites have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

1-Bedroom Executive Suites have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

1-Bedroom Regal Suites are larger and have a bedroom, spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

2-Bedroom Terrace Suites have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).

2-Bedroom Executive Suites have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).

2-Bedroom Regal Suites spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 6 adults + 1 infant cot (maximum occupancy of 6 can be a combination of adults and children.

Guests staying in a Club Suite enjoy the benefits mentioned above as well as the following exclusive benefits:

  • One complimentary 30-minute personal training session per stay
  • Exclusive rates for cabana rentals
  • Beverages and snacks in either Seafire Steakhouse & Bar or Barazura from 5:00pm-7:00pm
  • Special offer: Complimentary COVID-19 PCR testing is available in-resort at Atlantis, The Palm for guests that require testing before departing from the UAE! Atlantis will make all necessary arrangements, with guests receiving free tests from an authorised medical facility.

    Applicable for ALL guests per room, staying 5 nights or more for all stays, while it is a mandatory requirement for the return flight.

    This offer may be withdrawn at any time. 

Why is this a Virgin Holidays Favourite?

Atlantis, The Palm is constantly evolving with new experiences and adventures. No two visits are exactly the same

Amazing array of unbelievable facilities including the No. 1 water park in the Middle East and Europe - Atlantis Aquaventure, where guests enjoy free daily entry during their stay

Numerous dining options meaning the Half Board meal plan option offers fantastic value-for-money at award-winning restaurants.

Exclusive Virgin Holidays benefits:

  • v-hub lounge at Atlantis Aquaventure

Over 20 restaurants and bars including celebrity chef dining and award-winning restaurants. Experience fine dining underwater at Ossiano, the freshest sushi at Nobu, trattoria -style dining at Ronda Locatelli and delicious British European cuisine at Gordon Ramsay’s Bread Street Kitchen. Wavehouse (a dining and entertainment venue combining live entertainment, gaming zones and dining options). White Beach Club with an infinity pool, a chic outdoor restaurant with an à la carte Mediterranean menu and open-air terrace. Atlantis Aquaventure spans 17 hectares, with 700 metres of exclusive beach, 2.5 km of water adventures including river rapids, world-record breaking rides and Splashers Island for children. The Lost Chambers Aquarium brings the myth of Atlantis to life, featuring a maze of underground tunnels and uninterrupted underwater vistas into the ruins of the fabled Atlantis. Tennis*. ShuiQi Spa* and fitness centre*. Atlantis Kids' Club* (ages 3-12 years, potty trained only, open daily 10:30am-8:30pm) with non-stop action and adventure, including arts and crafts, computer and games console area, underwater movie theatre, themed evenings and much more. The Zone* for teens ages 13-17 years with a gaming lounge and theatre, Internet cafe, entertainment and music lounge. Babysitting and nanny services*. Exclusive Virgin Holidays v-hub lounge, open daily from 10:00am. Complimentary WiFi access throughout the resort.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

5 nights minimum stay applies to all room types between 28 Dec '20-2 Jan '21. 

* Denotes local charge.

Please note: children are welcome to dine in all restaurants during the mornings and afternoons. In the evenings, dining policies apply for children at all bars and in Nobu and Ossiano (both minimum age 10 years).

Special offer: Complimentary COVID-19 PCR testing is available in-resort at Atlantis, The Palm for guests that require testing before departing from the UAE! Atlantis will make all necessary arrangements, with guests receiving free tests from an authorised medical facility.

Applicable for ALL guests per room, staying 5 nights or more for all stays, while it is a mandatory requirement for the return flight.

This offer may be withdrawn at any time. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (675)
  • Very good (133)
  • Average (67)
  • Poor (29)
  • Terrible (52)
Image of the Tripadvisor rating Very Disappointing

Oct 23, 2020 grghirst Cumbernauld, United Kingdom

We’ve been to Atlantis before. We visited in 2016 and had a good time. It was expensive but we knew it would be. Having not been able to take a proper holiday this year due to current situation, we decided we’d have a Staycation and return to Atlantis. I booked the same style of room as we had last time as we were planning to go to the waterpark… Read more
We’ve been to Atlantis before. We visited in 2016 and had a good time. It was expensive but we knew it would be. Having not been able to take a proper holiday this year due to current situation, we decided we’d have a Staycation and return to Atlantis. I booked the same style of room as we had last time as we were planning to go to the waterpark so the room would serve as a base only. We weren’t planning to spend a much time there. No sooner had I booked, the relentless emails urging me to upgrade began. Sometimes, two a day. Fair enough. It’s tough times for the industry and I get it. I should add, that most hotels on the Palm are offering good deals at the moment. There are no such offers at Atlantis. But I knew that when I booked so I can’t complain. We arrived at around 10:30am in the full knowledge that we probably wouldn’t be able to check in until 3pm. This was no issue as we planned to take the kids to the waterpark anyway. However, the receptionist said she would try and get us our room straight away which we obviously appreciated. It then took nearly 30 minutes to check us in but not before she persuaded me to spend an extra 550AED for the Imperial Lounge. How she sold it, was basically like an airport lounge. We could visit anytime during our stay for snacks and drinks. We asked her twice if it included alcohol and she confirmed it did. She said there were some premium spirits which there was a charge for, but everything else was included. Seemed like good value so we took it. We were completely mis-sold. There’s a two hour happy hour in the evening where cocktails are complimentary and they serve some sushi and hummus etc, but that’s it. You can go and have tea, coffee and cookies at any other time. Entirely not worth it. Especially when the Fairmont nearby is offering a room for 800AED which includes an 800AED voucher you can spend on F&B. I complained and they took 50% off the lounge cost. I don’t blame the receptionist, she’s obviously being challenged to push guests to trade up and she was very nice. But she clearly hasn’t been trained/ briefed, however you want to put it, on the Imperial Lounge. For an industry, literally fighting for its life, there’s a feeling of arrogance and apathy at Atlantis. The waterpark are offering great deals on annual membership but the hotel seems bent on shaking as much out of its guests as possible. We’ll go back to the waterpark as it’s a great day out and the kids especially enjoyed it. You can stay at one of the other premium hotels on the Palm, buy day tickets for the waterpark and spend half of what we spent for one night stay at Atlantis. Such a shame, as it’s a beautiful, quite unique resort. Most of the staff are very nice and attentive. Happy to help. However, if the management of the hotel don’t take a look at themselves, I think it’ll struggle to survive. Bear in mind, visit numbers to Dubai are very low at the moment and an operation the size of Atlantis, I would assume needs to be three quarters full all the time to remain viable? I’m sad to say, we’ll never return to the hotel. Left feeling very letdown and cheated. Read less
Image of the Tripadvisor rating Lovely stay

Oct 22, 2020 W8258FJdaniel Emirate of Dubai, United Arab Emirates

What a wonderful experience, loved everything. Got a deal to book the room along with dining, which was quiet good in my budget. Staffs are very professional and well trained, would definitely recommend.
Image of the Tripadvisor rating Honeymoon

Oct 22, 2020 Jkaradawi Khartoum, Sudan

Wonderful hotel with amazing views and a massive water park for fun activities we really enjoyed our stay there and the breakfast has a wide variety of choices. Also the room we stayed at was the ocean room which had a lovely view and was very elegant and spacious
Image of the Tripadvisor rating Memorable Stay for our Anniversary

Oct 22, 2020 1701liaZ

Dear Atlantis Palm Jumeirah Dubai, We can't thank you enough for making our stay such a memorable one. Your STAFFS had been amazing through our stay .... Don, Jade, Rezu, Aldwin, Abhijith, Jacob Hu , Thin Thin, Dayan, Sanjeev, Farida, Brenda, Sherin (at Ossiano), Mahboub, Asali Maya, Budha...They had delivered our expectation from day1 till… Read more
Dear Atlantis Palm Jumeirah Dubai, We can't thank you enough for making our stay such a memorable one. Your STAFFS had been amazing through our stay .... Don, Jade, Rezu, Aldwin, Abhijith, Jacob Hu , Thin Thin, Dayan, Sanjeev, Farida, Brenda, Sherin (at Ossiano), Mahboub, Asali Maya, Budha...They had delivered our expectation from day1 till our check out day. They're just GREAT!!! Being a guess who has access to Imperial lounge was truly an amazing experience ... From breakfast to HAPPY HOUR... watching the sunset along with drinks and canapé... had been always been amazing. Food/canapé was always great . Special thanks to the Chef/kitchen teams who had prepared them. Keep up the quality of the food. Another highlight, our 4yo son had been insanely happy to keep going to the Aquarium/ lost chamber and Waterpark, which is just next door... really convenient. Dining at Ossiano restaurant was also truly amazing experience. Food and service are just excellent. We had a memorable anniversary dinner by watching sea creatures... Awesome!!! All in all, we'd highly recommend this hotel if you're after a SERVICE & FACILITIES by the beach. Read less
Image of the Tripadvisor rating Birthday surprise

Oct 22, 2020 bambeei

Got a birthday surprise from hubby for my 37th and our daughter's 5th bday. Our bed was delicately designed with the very talented housekeeping staffs, John Harold,Abdul Karam and Rishita. And the receptionist, Jordan, is very accomodating. The Kid Zone makes my little girl so happy as they gave her a memorable birthday treat,coz until now she… Read more
Got a birthday surprise from hubby for my 37th and our daughter's 5th bday. Our bed was delicately designed with the very talented housekeeping staffs, John Harold,Abdul Karam and Rishita. And the receptionist, Jordan, is very accomodating. The Kid Zone makes my little girl so happy as they gave her a memorable birthday treat,coz until now she keeps on recalling her "awesomeness", experience, as she calls it. :) Thank you. Read less