Dubai Beach, Dubai Beaches and beyond
1,548 generously proportioned rooms including 168 suites, all have been recently refurbished. All with air-conditioning, cable TV, tea/coffee-making facilities, mini-bar*, safe, iron and board and hairdryer. Ocean King Rooms offer views of the Arabian Sea with 1 king-size bed sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant).
New Year’s Eve at Atlantis, The Palm.
With the iconic Atlantis, The Palm as the backdrop for your New Year’s Eve celebration, the stage is set to see in the New Year in style. Bookings made from 5 Aug 2020 include the Bronze Gala Dinner, available in Kaleidoscope, Saffron and Ayamna.
Half Board option: includes breakfast and dinner. Meals can be redeemed in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Shore (dinner), The Burger Joint (dinner), Asia Republic (dinner), Shawafel (dinner), Ronda Locatelli (dinner. A supplement charge of AED 50 per adult and AED 25 per child applies), Bread Street Kitchen & Bar (a supplement charge of AED 50 per adult and AED 25 per child applies), Seafire Steakhouse & Bar (dinner. A supplement charge of AED 140 per person), Ossiano (seven-course dinner. A supplement charge of AED 350 per person applies. Ages 10 and above only for dinner), Nobu (dinner. A supplement charge of AED 350 per person applies. Ages 10 and above only for dinner), Hakkasan (dinner. A supplement of AED 140 per person), Wavehouse (dinner. A supplement charge of AED 50 per adult applies and AED 25 per child applies), WHITE Beach Restaurant (dinner) and Beach Buns (dinner).
Please note: Half Board is not available during Christmas and New Year, and cannot be redeemed at brunches or special events. Supplements apply to select restaurants and at select periods. Restaurants are subject to change without notice.
Platinum Half Board option: includes breakfast and dinner. Meals can be redeemend in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Edge (dinner), The Shore (dinner), Asia Republic (dinner), Wavehouse (dinner. A supplement charge of AED 85 per adult applies and AED 42.50 per child applies), Bread Street Kitchen (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies), Seafire Steakhouse & Bar (dinner. A supplement charge of AED 140 per person), Ronda Locatelli (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies), WHITE Beach Restaurant (dinner) and and Beach Buns (dinner). Selection of unlimited house wines and beers including soft drinks can be enjoyed during dinner only. Alcoholic drinks package (ages 21+) only, soft drinks package applicable to 20 years and under only.
Please note: all guests in the room must be on the same meal plan. Black out dates apply (22 Dec–5 Jan '21).
Platinum Half board is available locally at approx. AED99 per person for the alcoholic package (age 21 years plus) and AED49 per person for the soft drinks package. Price is per dinner and must be purchased for the entire table.
Palm King Rooms as above but with palm views, sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant).
Ocean Queen Rooms are ideal for families, with 2 queen-size beds, sleeping maximum 2 adults and 2 children
Palm Queen Rooms as above but with palm views.
2-Bedroom Family Rooms are perfect for families looking for a little extra space and privacy, these rooms consist of 2 x guaranteed interconnecting rooms, 1 with 1 x king size bed and 1 with 2 x queen beds with views over The Palm or the Arabian Sea. Sleeping a maximum of 4 people (adults/children).
Those looking to add a bit of luxury to their stay can book an Imperial Club Room. Imperial Club guests enjoy exclusive benefits such as a dedicated concierge, breakfast, afternoon tea and happy hour at the newly designed Imperial Club Lounge, a private beach and more. Imperial Club Rooms offer luxurious surroundings with stunning views, 1 king-size or 2 queen-sized bed types, sleeping a maximum 2 adults and 2 children, or 3 adults and 1 child. Imperial Club King rooms can sleep maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant).
Guests staying in Imperial Club Rooms or any of the Suites can enjoy the following exclusive benefits:
1-Bedroom Terrace Suites have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.
1-Bedroom Executive Suites have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.
1-Bedroom Regal Suites are larger and have a bedroom, spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.
2-Bedroom Terrace Suites have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).
2-Bedroom Executive Suites have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).
2-Bedroom Regal Suites spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 6 adults + 1 infant cot (maximum occupancy of 6 can be a combination of adults and children.
Guests staying in a Club Suite enjoy the benefits mentioned above as well as the following exclusive benefits:
Rating summary
Atlantis the palm mediocre and overpriced
Aug 13, 2020 W8341MHmariab
A fun place
Aug 13, 2020 winny93
Legendary, well managed and high quality but expensive
Aug 12, 2020 Max4731 Ras Al Khaimah, United Arab Emirates
Fantastic
Aug 11, 2020 James_007764 Nottingham, United Kingdom
good , clean
Aug 11, 2020 nooraKamal123
Let’s get started. Please choose an option below.
We are continually reviewing our flying schedules, taking into account the Foreign & Commonwealth Office (FCO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just give us a call on 0344 472 9499.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.
With many customers needing our help, we are prioritising those customers due to travel before 06 October 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are prioritising those customers due to travel before 06 October 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you need to speak to us to change or cancel your booking, and you are due to travel before 06 October 2020, please log in to Manage my booking to call or message us.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Log in to Manage my booking to request a call back to amend your holiday. Please bear in mind we’ll work through requests in departure date order so may take longer than usual for us to get back to you
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
Talk to an expert
