Atlantis, The Palm

Dubai Beach, Dubai Beaches and beyond

The hotel

Wow – the legend of Atlantis comes to life in Dubai and it more than lives up to the myth! This lavish marine-themed resort combines luxury with a whole host of incredible attractions that will keep you and the kids awe-struck from the first day of your holiday right through to the last. Rooms come with full or partial views of the tranquil Arabian Sea or the iconic Palm Island. These unique rooms accommodate families on holiday, or the those seeking a couple’s getaway. If you crave a little touch of luxury, then upgrade to the Imperial Club where you’ll have access to the Imperial Club Lounge serving complimentary daily breakfast, snacks, drinks, afternoon tea and evening cocktails, and enjoy complimentary access to Atlantis Kids Club and The Zone for Teens. When you’re not drinking in your wonderful surrounds, wander through the passageways and tunnels of The Lost Chambers Aquarium and marvel at over 65,000 marine animals at the Ambassador Lagoon, or endure record-breaking thrills at Atlantis Aquaventure – the region’s best-rated waterpark – completely free to guests throughout their stay! Being the resort of choice for a-list stars, it’s not uncommon to see celebrities enjoying a break or TV shows and movies being filmed at this iconic resort. You’ll feel like a star too as you settle in, being pampered at the award-winning ShuiQi Spa or perhaps donning your tracksuit for a stint at the state-of-the-art fitness centre. If you’ve kids with you, point them in the direction of the Atlantis Kids Club or The Zone for teens - with something exciting on the agenda every day, from underwater theatre to playing chef – they’ll thank you for it! When it comes to drinks and eats, there is something for every taste and craving. Fancy a bit of celebrity-chef dining? Head to Nobu, for Japanese dishes with a South American twist by the acclaimed Nobu Matsuhisa. If somewhere more casual appeals, kick-back at Kaleidoscope; sumptuous family-friendly buffet fare to entice even the pickiest of eaters.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Beachfront location
  • Tennis
  • Restaurant

Where is it

On Dubai's iconic Palm Island on 46 hectares of its Crescent, overlooking the Dubai Marina skyline. Atlantis, The Palm is just a 25-minute drive from the centre of Dubai and a 15-minute drive to Dubai Marina. There is also a monorail to the mainland. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

1,548 generously proportioned rooms including 168 suites, all have been recently refurbished. All with air-conditioning, cable TV, tea/coffee-making facilities, mini-bar*, safe, iron and board and hairdryer. Ocean King Rooms offer views of the Arabian Sea with 1 king-size bed sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

Half Board option: includes breakfast and dinner. Meals can be redeemed in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Shore (dinner), The Edge (dinner), The Burger Joint (dinner), Asia Republic (dinner), Shawafel (dinner), Ronda Locatelli (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies), Bread Street Kitchen & Bar (a supplement charge of AED 85 per adult and AED 42.50 per child applies), Seafire Steakhouse & Bar (dinner. A supplement charge of AED 210 per adult and AED 40 per child applies), Ossiano (seven-course dinner. A supplement charge of AED 540 per person applies. Ages 10 and above only for dinner), Nobu (dinner. A supplement charge of AED 420 per person applies. Ages 10 and above only for dinner), Hakkasan (dinner. A supplement of AED 150 per person), Wavehouse (dinner. A supplement charge of AED 85 per adult applies and AED 42.50 per child applies), WHITE Beach restaurant (dinner) and Beach Buns (dinner).

Please note: Half Board is not available during Christmas and New Year, and cannot be redeemed at brunches or special events. Supplements apply to select restaurants and at select periods. Restaurants are subject to change without notice.

Platinum Half Board option: includes breakfast and dinner. Meals can be redeemend in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Edge (dinner), The Shore (dinner), Wavehouse (dinner. A supplement charge of AED 85 per adult applies and AED 42.50 per child applies), Bread Street Kitchen (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies), Ronda Locatelli (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies) and WHITE Beach (dinner). Selection of unlimited house wines and beers including soft drinks can be enjoyed during dinner only. Alcoholic drinks package (ages 21+) only, soft drinks package applicable to 20 years and under only.

Please note: all guests in the room must be on the same meal plan. Black out dates apply (22 Dec–5 Jan '21).

Palm King Rooms as above but with palm views, sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

Ocean Queen Rooms are ideal for families, with 2 queen-size beds, sleeping maximum 2 adults and 2 children

Palm Queen Rooms as above but with palm views.

Those looking to add a bit of luxury to their stay can book an Imperial Club Room. Imperial Club guests enjoy exclusive benefits such as a dedicated concierge, breakfast, afternoon tea and happy hour at the newly designed Imperial Club Lounge, a private beach and more. Imperial Club Rooms offer luxurious surroundings with stunning views, 1 king-size or 2 queen-sized bed types, sleeping a maximum 2 adults and 2 children, or 3 adults and 1 child. Imperial Club King rooms can sleep maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

Guests staying in Imperial Club Rooms or any of the Suites can enjoy the following exclusive benefits:

  • Dedicated lounge for check in and check out Imperial Club Lounge access (7:00am-11:00pm daily)
  • Continental breakfast in the Imperial Club Lounge
  • Afternoon tea in the Imperial Club Lounge from 2:00pm-4:00pm
  • Beverages and canapes from 5:00pm-7:00pm daily in the Imperial Club Lounge
  • Light snacks throughout the day including juice, tea/coffee and soft drinks in the Imperial Club Lounge
  • Daily access to Atlantis Kids Club from 10:30am-1:30pm and from 2:00pm-5:00pm (lunchtime meals are charged between 1:30pm-2:00pm and pre-booking is required by 12:30pm
  • Daily access to The Zone for teens from 10:30am-6:00pm
  • Exclusive 2-for-1 offers at ShuiQi Spa (applies to treatments of AED 500 or more and excludes Medi-Spa)
  • Access to the Imperial Club serviced beach

1-Bedroom Terrace Suites have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

1-Bedroom Executive Suites have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

1-Bedroom Regal Suites are larger and have a bedroom, spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

2-Bedroom Terrace Suites have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).

2-Bedroom Executive Suites have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).

2-Bedroom Regal Suites spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 6 adults + 1 infant cot (maximum occupancy of 6 can be a combination of adults and children.

Guests staying in a Club Suite enjoy the benefits mentioned above as well as the following exclusive benefits:

  • One complimentary 30-minute personal training session per stay
  • Exclusive rates for cabana rentals
  • Beverages and snacks in either Seafire Steakhouse & Bar or Barazura from 5:00pm-7:00pm

Why is this a Virgin Holidays Favourite?

Atlantis, The Palm is constantly evolving with new experiences and adventures. No two visits are exactly the same

Amazing array of unbelievable facilities including the No. 1 water park in the Middle East and Europe - Atlantis Aquaventure, where guests enjoy free daily entry during their stay

Numerous dining options meaning the Half Board meal plan option offers fantastic value-for-money at award-winning restaurants.

Exclusive Virgin Holidays benefits:

  • v-hub lounge at Atlantis Aquaventure

Over 20 restaurants and bars including celebrity chef dining and award-winning restaurants. Experience fine dining underwater at Ossiano, the freshest sushi at Nobu, trattoria -style dining at Ronda Locatelli and delicious British European cuisine at Gordon Ramsay’s Bread Street Kitchen. Wavehouse (a dining and entertainment venue combining live entertainment, gaming zones and dining options). White Beach Club with an infinity pool, a chic outdoor restaurant with an à la carte Mediterranean menu and open-air terrace. Atlantis Aquaventure spans 17 hectares, with 700 metres of exclusive beach, 2.5 km of water adventures including river rapids, world-record breaking rides and Splashers Island for children. The Lost Chambers Aquarium brings the myth of Atlantis to life, featuring a maze of underground tunnels and uninterrupted underwater vistas into the ruins of the fabled Atlantis. Tennis*. ShuiQi Spa* and fitness centre*. Atlantis Kids' Club* (ages 3-12 years, potty trained only, open daily 10:30am-8:30pm) with non-stop action and adventure, including arts and crafts, computer and games console area, underwater movie theatre, themed evenings and much more. The Zone* for teens ages 13-17 years with a gaming lounge and theatre, Internet cafe, entertainment and music lounge. Babysitting and nanny services*. Exclusive Virgin Holidays v-hub lounge, open daily from 10:00am. Complimentary WiFi access throughout the resort.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

5 nights minimum stay applies to all room types between 28 Dec '20-2 Jan '21. 

* Denotes local charge.

Please note: children are welcome to dine in all restaurants during the mornings and afternoons. In the evenings, dining policies apply for children at all bars and in Nobu and Ossiano (both minimum age 10 years).

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (332)
  • Very good (76)
  • Average (32)
  • Poor (16)
  • Terrible (35)
Image of the Tripadvisor rating The Palm Dubai

Jun 2, 2020 BackPacker162954

Went with my daughter for a short-break, best choice - Great place to stay in Dubai, Service around the hotel was excellent,variety of restaurants and food choices was great, (love Gordon Ramsey's Restaurant - food was amazing) accommodation and cleanliness of the hotel is also top of the line. More than a hotel - a destination.
Image of the Tripadvisor rating Our 6th visit to Atlantis

Jun 1, 2020 970katieg

So I’m VERY late doing this review. Every time I sit to write it life got in the way. Our 5th visit in August to Atlantis was our best yet and it’s all thanks to the dedication of the hard working members of staff. We had a two bed suite for myself, husband and 4 children. It had been refurbished to an exceptional standard. The bathroom with the… Read more
So I’m VERY late doing this review. Every time I sit to write it life got in the way. Our 5th visit in August to Atlantis was our best yet and it’s all thanks to the dedication of the hard working members of staff. We had a two bed suite for myself, husband and 4 children. It had been refurbished to an exceptional standard. The bathroom with the freestanding bathtub really has the wow factor and the dressing room was fabulous to get ready in each day. Having the suite includes free pick up from the airport. As soon as we were picked up everything ran smoothly. As we were escorted to the royal majis (I think that’s how it’s spelt🙈) we all got offered a cold drink which was delicious. Just as we finished checking in and we were about to be taken to our suite my husband recognised a staff member who had served us each day in the imperial club a few years previous. Sibi instantly came over to us to greet us and said he would escort us to our room. Sibi made our stay extra special and I was really touched by the birthday and wedding anniversary treats he sent to our room. Whenever we would see Sibi around the hotel he would always happily great us and nothing was too much trouble for him. You’ve got an exceptional member of staff in Sibi. We would spend happy hour in seafire each night and again each and every member of the seafire team went out of their way to look after us. One of my children was only 20 months so sitting for a quiet drink is normally unheard of as she just couldn’t sit still. Our little girl just wanted to run about and the lovely Dearmiss instantly struck up a bond with my little whirlwind Layka and would come take her for a walk, play with stickers at the reception desk and was kind enough to keep Layka occupied while we enjoyed our evening. After a few days Layka would be running into seafire to see Dearmiss. Each and every member of staff at seafire was so lovely and I’m so sorry I didn’t get everyone’s name. It’s always been my favourite restaurant in Atlantis but the staff there looked after us so well and really made our evenings relaxing and enjoyable. The swimming pool as usual was immaculate, the music was great and we never once struggled to get a sun lounger after breakfast. Aquaventure is great and my children absolutely love it. I would tend to stay on the lazy river with my two younger children and my husband would go off on the bigger rides with the older two. It has something for everyone. On the second to last night (we wanted to spend our last night in seafire and say goodbye) we thought we’d eat in hakkasan. We had the children so we had to book an early reservation. The food was absolutely out of this world. I would possibly not take a toddler next time though. It’s so beautiful inside and my little one wanting to run about just wasn’t great so I really couldn’t enjoy my meal and appreciate the food as much as would have liked. Next year I’ll possibly just make it a night for myself and my husband. So, our 5th trip to Atlantis was again another awesome experience and I really want to say to Sibi, Dearmiss and the staff at seafire you really made our holiday and we hope you’re all still there next time. We can’t come this year with the current pandemic situation but we’re hoping to be back next August to see you all. We can’t wait. Looking forward to our 6th visit. The Gambles xx Read less
Image of the Tripadvisor rating Customer Service

May 29, 2020 Jbabauta1978

I want to praise and acknowlege the customer service over the phone by Ali, who I spoke to in the Food Reservation Department. I am not able to fly to Dubai at the moment but my significant other will be celebrating her birthday at the Seafire Steakhouse and I called to establish food credit to handle the cost of her visit. Ali was very friendly… Read more
I want to praise and acknowlege the customer service over the phone by Ali, who I spoke to in the Food Reservation Department. I am not able to fly to Dubai at the moment but my significant other will be celebrating her birthday at the Seafire Steakhouse and I called to establish food credit to handle the cost of her visit. Ali was very friendly and exemplified EXCELLENT CUSTOMER SERVICE in making it all possible. I highly recommend this hotel and it’s entities because of the service that Ali demonstrated. Thank you! Read less
Image of the Tripadvisor rating Best Honeymoon in Atlantis!

May 29, 2020 728deenaa

I am a new bride and I haven’t done my wedding because of Covid 19 situation. However, I have spoken to Mrs. Alia Sulaiman from sales in Atlantis and she highly recommended me to spend my honeymoon in Atlantis Resort. I did my reservation for 2 days and honestly it was an amazing experience!! The staff are very kind and nice. In this difficult… Read more
I am a new bride and I haven’t done my wedding because of Covid 19 situation. However, I have spoken to Mrs. Alia Sulaiman from sales in Atlantis and she highly recommended me to spend my honeymoon in Atlantis Resort. I did my reservation for 2 days and honestly it was an amazing experience!! The staff are very kind and nice. In this difficult situation the most important thing is to spend time in a hygienic environment. The restaurants were very safe and hygiene, the services were excellent and the team were very welcoming! They surprised me with a honeymoon cake In every restaurant which really made my days so special and unforgettable!! The view in the suite is breathtaking!! I highly recommend everyone to come and stay in Atlantis and Finally I want to Thank Mrs. Alia Sulaiman for her kind advice and her team and all the staff in Atlantis Resort.. From the new Bride & Groom (Deena & Marwan), Read less
Image of the Tripadvisor rating Could've been better, maybe

May 29, 2020 naelb74 Emirate of Abu Dhabi, United Arab Emirates

5 stars for the staff, amazingly friendly upon check in, car parking assistance and around the hotel especially the restaurants. 3 stars for the room service and the length in answering the phone as you'd need to book reservations. Was given waivers on supplementary charges to say sorry, which was nice. Overall 4 stars