Dubai Beach, Dubai Beaches and beyond
1,548 generously proportioned rooms including 168 suites, all have been recently refurbished. All with air-conditioning, cable TV, tea/coffee-making facilities, mini-bar*, safe, iron and board and hairdryer. Ocean King Rooms offer views of the Arabian Sea with 1 king-size bed sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant).
Half Board option: includes breakfast and dinner. Meals can be redeemed in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Shore (dinner), The Burger Joint (dinner), Asia Republic (dinner), Shawafel (dinner), Ronda Locatelli (dinner. A supplement charge of AED 50 per adult and AED 25 per child applies), Bread Street Kitchen & Bar (a supplement charge of AED 50 per adult and AED 25 per child applies), Seafire Steakhouse & Bar (dinner. A supplement charge of AED 140 per person), Ossiano (dinner. A supplement charge of AED 350 per person applies. Ages 10 and above only for dinner), Nobu (dinner. A supplement charge of AED 350 per person applies. Ages 10 and above only for dinner), Hakkasan (dinner. A supplement of AED 140 per person), Wavehouse (dinner. A supplement charge of AED 50 per adult applies and AED 25 per child applies), WHITE Beach Restaurant (dinner) and Beach Buns (dinner).
Platinum Half Board option: includes a selection of unlimited house wines, beers including soft drinks can be enjoyed during dinner only. Applicable across 12 restaurants: Kaleidoscope, Saffron, Ayamna, The Edge, The Shore, Wavehouse, Bread Street Kitchen, Ronda Locatelli, Seafire Steakhouse & Bar, WHITE Beach Restaurant, Beach Buns and Asia Republic. Alcoholic drinks package (ages 21+) only, soft drinks package applicable to 20 years and under only. Platinum Half board is available locally at AED 99 per person for the alcoholic package (age 21 years plus) and AED 49 per person for the soft drinks package. Price is per dinner and must be purchased for the entire table.
Please note: all guests in the room must be on the same meal plan. Black out dates apply from 19 December 20–9 Jan '21 and 26 Dec '21–1 Jan '22 (Inclusive).
Palm King Rooms as above but with palm views, sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant).
Ocean Queen Rooms are ideal for families, with 2 queen-size beds, sleeping maximum 2 adults, 2 children and 1 infant
Palm Queen Rooms as above but with palm views.
2-Bedroom Family Rooms are perfect for families looking for a little extra space and privacy, these rooms consist of 2 x guaranteed interconnecting rooms, 1 with 1 x king size bed and 1 with 2 x queen beds with views over The Palm or the Arabian Sea. Sleeping a maximum of 4 people (adults/children).
Those looking to add a bit of luxury to their stay can book an Imperial Club Room. Imperial Club guests enjoy exclusive benefits such as a dedicated concierge, breakfast, afternoon tea and happy hour at the newly designed Imperial Club Lounge, a private beach and more. Imperial Club Rooms offer luxurious surroundings with stunning views, 1 king-size or 2 queen-sized bed types, sleeping a maximum 2 adults and 2 children, or 3 adults and 1 child. Imperial Club King rooms can sleep maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant).
Imperial Club Room benefits:
1-Bedroom Terrace Suites (94sqm) have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 3 adults, 1 child and 1 infant or 2 adults, 2 children and 1 infant.
1-Bedroom Executive Suites (101sqm) have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 3 adults, 1 child and 1 infant or 2 adults, 2 children and 1 infant.
1-Bedroom Regal Suites (164sqm) are larger and have a bedroom, spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 3 adults, 1 child and 1 infant or 2 adults, 2 children and 1 infant.
2-Bedroom Terrace Suites (141sqm) have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).
2-Bedroom Executive Suites (148sqm) have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).
2-Bedroom Regal Suites (211sqm) spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 6 adults + 1 infant cot (maximum occupancy of 6 can be a combination of adults and children.
1-2 Bedroom Suite benefits:
Rating summary
World’s Most iconic resorts
Jan 26, 2021 gguin2021 Sharjah, United Arab Emirates
Over priced , crowded, unprofessional staff . Noisy construction spoilt our holiday
Jan 25, 2021 I6954NYjulieb Dubai, United Arab Emirates
Amazing hotel, disappointing dinner
Jan 25, 2021 adrianomap Hudson, Massachusetts
Nice place to stay with children.
Jan 25, 2021 josselin007
usama
Jan 25, 2021 Osama K
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Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
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We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.
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Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
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