Burj Al Arab Jumeirah

Dubai Beach, Dubai Beaches and beyond

The hotel

This instantly recognisable iconic building rising from the Arabian Gulf attracts international attention and awe, making it one of the most photographed buildings in the world! It is also one of the most luxurious offering sumptuous all suite accommodations with stunning views of the Arabian Gulf. Each floor has its own private reception desk and a brigade of highly trained butlers, ensuring guests enjoy the ultimate in personal service. A trip to Talise Spa and Fitness is essential. Sublime treatments, tailor-made to suit your personal needs, will chase everyday cares away. There’s also sauna and steam rooms, a cold plunge pool, an infinity pool and a state-of-the-art gym to keep the body beautiful. If you have children, you can still enjoy all amenities to the full thanks to Sinbad’s Kids' Club. When it comes to dining, there are six award-winning restaurants to choose from including Al Iwan in the heart of the world’s tallest atrium, flanked by golden columns and serving the finest Arabian cuisine. Al Muntaha sits 200 metres above sea level and Sahn Eddar serves afternoon tea. When the sun goes down, the pace picks up at Skyview Bar, adjacent to Al Muntaha and one of the places to be seen in Dubai and your stay wouldn't be complete if you didn't visit the elegant Gold On 27 bar, known for being entirely decorated in gold decor, it's creative cocktail menu and beautiful views over the city.

Amenities

  • Bar
  • Spa
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Beachfront location
  • Golf
  • Tennis
  • Water Skiing
  • Restaurant
  • Kayaking

Where is it

On Jumeirah Beach. Transfer time from Dubai International Airport: 35 minutes.

Hotel information

202 luxurious suites. All on 2 floors with a living and dining floor, personal butler, air-conditioning, floor-to-ceiling windows, satellite TV, DVD, tea/coffee-making facilities, mini-bar*, safe, Jacuzzi, hairdryer, bath menu and pillow menu. Rooms have 1 king-size bed and sofa bed. One-Bedroom Deluxe Suites offer views over the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years).

Half Board option: includes breakfast, lunch or dinner at Al Iwan or Bab Al Yam restaurants. Half Board is applicable only for lunch on 31 Dec.

One-Bedroom Panoramic Suites are on 2 levels with floor-to-ceiling windows offering 180 degree views overlooking the panorama of Dubai and the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years).

Two-Bedroom Deluxe Suites are perfect for families and friends, on 2 levels with 2 lounges, 2 bedrooms overlooking the sea and a private dining room. Suites sleep maximum 5 adults or 4 adults and 2 children (under 12 years).

The Diplomatic Suite which is located more than 150 metres above the sea is also available, with 2 king-size beds and sofa bed, sleeping maximum 6 adults and 2 children (under 12 years).

Al Muntaha Restaurant (modern European cuisine), Nathan Outlaw at Al Mahara (contemporary seafood), Junsui (authentic Far East Asian), Al Iwan (Arabic restaurant), Bab Al Yam poolside restaurant, Skyview Bar, Sahn Eddar – Atrium Lobby Lounge and Juna Lounge (International cocktails), Scape Restaurant & Lounge. Sal (new pop up restaurant on the beach, casual dining). Gold On 27 cocktail bar. 5 swimming pools. Talise Spa and Fitness with beauty treatments*, massage*, and Jacuzzis*. Complimentary access to Summersalt Beach Club, located at Jumeirah Al Naseem (guests will be accommodated on first come, first served basis). Water sports* including windsurfing, water-skiing, snorkelling and Hobie Cat sailing available at Jumeirah Beach Hotel. Tennis* available at Jumeirah Beach Hotel. Golf available nearby*. Sinbads Kids' Club. Complimentary access to Wild Wadi Waterpark™. 24-hour room service*.

4 nights between 28 Dec-7 Jan.

No arrivals or departure permitted on 31 Dec.

* Denotes local charge.

Please note: New Year's Eve Gala Dinner supplement is compulsory on 31 Dec.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4906)
  • Very good (691)
  • Average (276)
  • Poor (116)
  • Terrible (94)
Image of the Tripadvisor rating Disgusting service

Apr 12, 2021 dinmukhamedkuziyev

Part 1. Introduction. My name is Dinmukhamed Kuziev. For more than 10 years, every year (except 2019) I fly to Dubai on vacation and always stay in the Madinat hotels. I have stayed in all Madinat hotels. In 2021, I decided to stay at the burj al arab hotel for the second time (the first time I stayed at the burj al arab was in 2015). Many… Read more
Part 1. Introduction. My name is Dinmukhamed Kuziev. For more than 10 years, every year (except 2019) I fly to Dubai on vacation and always stay in the Madinat hotels. I have stayed in all Madinat hotels. In 2021, I decided to stay at the burj al arab hotel for the second time (the first time I stayed at the burj al arab was in 2015). Many friends told me that after covid-19 the service in Madinat hotels became terrible, but I have never stayed in any other Dubai hotels for 12 years, so I did not listen to anyone and went to burj al arab between March 30 and April 8 ... Part 2. Living in Burj. P.S. I am writing this review from the first day of my stay, as I want to outline every day of my vacation and at the end to sum up the results of my stay at the Burj al arab hotel, where the cost of living the ranges from 1800$ to 3000$ per night. 1. 30.03.2021.: We (me, my wife and daughter) came to Dubai around 13.00, at 14.20 we already arrived at burj, at the reception we were asked to wait a little, since according to the standard check-in is at 15.00, in connection with which we were asked to wait in a restaurant after eating free dinner. I didn't argue, because I understand everything perfectly, but I already planned that at 15.00 my family and I would check in, and by 16.00 we could go to the beach and swim. We waited at the restaurant for almost 2.5 hours! Several times we went to the reception, where they asked to wait a little longer, but at the same time none of the employees could say exactly how long to wait! We were offered to check into another room, wait there, and then move to our main room, but I did not want to move from one room to another. At the same time, the day before arrival, the guest service wrote me an e-mail, in response to which my wife additionally informed that we would be at the hotel at 14.00. As a result, they made an upgrade to us, gave us a room on the floor above, but the check-in time was about 17.00. My family and I did not have time to go to the beach and pool. I have a question: why no one at reception can clearly say how long it takes to clean the room? Is there really no timing? 2. 31.03.2021: we went to swim at the executive pool. I want to say that the service was terrible. I ordered coconut juice for my daughter 4 times (11.30,12.00,12.30,13.00) and in the end they still didn't bring it to me (served by a girl). After bathing, when I came to the room, I could not understand whether cleaning was carried out there or not, since everything seemed to be cleaned, but at the same time house keeping for some reason did not turn on the air conditioner to refresh the room and also did not put new masks (only boxes remained from old masks). The concierge on our floor is gone for the second day. Let's see further ... 3. 1.04.2021: I went to the executive pool at 9.40 in the morning. waited for the buggy at the reception for 15 minutes! At the same time, I was not waiting alone, but next to me was a family who waited even longer! I have a question for the hotel: why can't you always have one buggy at the entrance? There is no concierge on the floor .... even if it was removed for the duration of covid-19, then why not contact the concierge through the whats app? 4. 5.04.2021: ordered a parcel with delivery, indicated the hotel, room number and my last name. The deliveryman brought the parcel at 13.30 to the hotel and left it at the concierge near the lobby of the burj hotel. at 18.00 I asked to bring this parcel to my room. We searched for the parcel for almost 1.5 hours. at first concierge said that there was no parcel, then when I clarified in detail the time of delivery of the parcel from the delivery man, concierge said that they had found it. although the delivery man wrote my room number and surname right on the package. 5. 8.04.2021: I'm leaving today. I called the reception, asked to send someone to help with the suitcases, waited 10-15 minutes, called the second time and asked again. the concierge had already called and said that a car was waiting for me below, so I asked for the third time to send me someone to help me with my luggage BONUS: all 12 days the top of my room was undergoing renovation, and the sound of the drill was heard as if it was being drilled in the next room. the sound lasted 20-30 minutes every day for all 11 days. Part. 3 Conclusion: I would like to say that it is a pity that this year the service in Madinat, and in particular Burj al arab, disappointed me very much. I decided that I would start traveling to other countries and watch, as I realized that after the coronavirus infection, Madinat hotels need time (several years) to restore the level of service and comfort that they provided to their guests ... Best regards, Kuziyev Dinmukhamed Din.bent@mail.ru Read less
Image of the Tripadvisor rating Unbelievable experience ever from 7 star hotel

Mar 31, 2021 Sufisp Dubai, United Arab Emirates

First impression:Day called for hotel board line to reserve a table shockingly the lady hanged up the call while I was talking,called again was promised u will get an call back from manger which I didn’t got so I had to call again,called three times just to make an reservation! Secondly felt welcomed when arrive to hotel from lobby Me and… Read more
First impression:Day called for hotel board line to reserve a table shockingly the lady hanged up the call while I was talking,called again was promised u will get an call back from manger which I didn’t got so I had to call again,called three times just to make an reservation! Secondly felt welcomed when arrive to hotel from lobby Me and friends went for evening tea in lobby lounge . Staff was polite yet no attention with guests ... Again shockingly coffee served before the meals. I felt like I’m not at all in burj al Arab ,there were no vibes at all . Unbelievable found flies on table pictures attached I do have videos too ! Read less
Image of the Tripadvisor rating There is actually 7 star service

Mar 28, 2021 Permanenthoneymoon Dallas, Texas

I was wondering what makes a hotel 7 stars.....now I know....it is perfection. Everything is perfection. From the moment you walk in and are greeted by several people waiting for you to the moment you check out, everything is considered and implemented perfectly. The room takes your breath away. We had a King room, and it was two stories with… Read more
I was wondering what makes a hotel 7 stars.....now I know....it is perfection. Everything is perfection. From the moment you walk in and are greeted by several people waiting for you to the moment you check out, everything is considered and implemented perfectly. The room takes your breath away. We had a King room, and it was two stories with an abundance of space and a floor to ceiling breathtaking coastal views on both stories. The bed was exceptionally comfortable, the bathroom was very large with a hug jetted tub and large shower with multiple jets and the room offers all the electronics and gadgets you would ever think of. The staff consider everything for you - a porter showed up to get our bags when we checked out before we even called. The staff at the Skyview bar were so friendly and eager to please. Even though some of the restaurants and stores were closed due to COVID, you never once felt like you were missing anything. Actually, it was quite nice to feel like you have the place to yourself. It was quiet and peaceful. I was originally hesitant because of some of the recent reviews, but our stay exceeded all of my expectations and I would encourage anyone to go!!! Read less
Image of the Tripadvisor rating Spa

Mar 25, 2021 louisc6901

I was often in this spa during my Holliday. Thanks you so much for the service from « Chao » very attentive and answer about all the request. He is working for the spa on the 18th floor. Very good man. Best regards and see you soon.
Image of the Tripadvisor rating Unforgettable day...

Mar 23, 2021 magicall2021

Magical place & delicious food. Monica took care of us, she is the best. After all she made my day by making me a present a Burj Al Arab beach bag. Thank you for your hospitality, and your kindness. I highly recommend to ask for Monica when ever you are planning to go, she is the sweetest ...