Burj Al Arab Jumeirah

Dubai Beach, Dubai Beaches and beyond

The hotel

This instantly recognisable iconic building rising from the Arabian Gulf attracts international attention and awe, making it one of the most photographed buildings in the world! It is also one of the most luxurious offering sumptuous all suite accommodations with stunning views of the Arabian Gulf. Each floor has its own private reception desk and a brigade of highly trained butlers, ensuring guests enjoy the ultimate in personal service. A trip to Talise Spa and Fitness is essential. Sublime treatments, tailor-made to suit your personal needs, will chase everyday cares away. There’s also sauna and steam rooms, a cold plunge pool, an infinity pool and a state-of-the-art gym to keep the body beautiful. If you have children, you can still enjoy all amenities to the full thanks to Sinbad’s Kids' Club. When it comes to dining, there are six award-winning restaurants to choose from including Al Iwan in the heart of the world’s tallest atrium, flanked by golden columns and serving the finest Arabian cuisine. Al Muntaha sits 200 metres above sea level and Sahn Eddar serves afternoon tea. When the sun goes down, the pace picks up at Skyview Bar, adjacent to Al Muntaha and one of the places to be seen in Dubai and your stay wouldn't be complete if you didn't visit the elegant Gold On 27 bar, known for being entirely decorated in gold decor, it's creative cocktail menu and beautiful views over the city.

Amenities

  • Bar
  • Spa
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Beachfront location
  • Golf
  • Tennis
  • Water Skiing
  • Restaurant
  • Kayaking

Where is it

On Jumeirah Beach. Transfer time from Dubai International Airport: 35 minutes.

Hotel information

202 luxurious suites. All on 2 floors with a living and dining floor, personal butler, air-conditioning, floor-to-ceiling windows, satellite TV, DVD, tea/coffee-making facilities, mini-bar*, safe, Jacuzzi, hairdryer, bath menu and pillow menu. Rooms have 1 king-size bed and sofa bed. One-Bedroom Deluxe Suites offer views over the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years).

Half Board option: includes breakfast, lunch or dinner at Al Iwan or Bab Al Yam restaurants. Half Board is applicable only for lunch on 31 Dec.

One-Bedroom Panoramic Suites are on 2 levels with floor-to-ceiling windows offering 180 degree views overlooking the panorama of Dubai and the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years).

Two-Bedroom Deluxe Suites are perfect for families and friends, on 2 levels with 2 lounges, 2 bedrooms overlooking the sea and a private dining room. Suites sleep maximum 5 adults or 4 adults and 2 children (under 12 years).

The Diplomatic Suite which is located more than 150 metres above the sea is also available, with 2 king-size beds and sofa bed, sleeping maximum 6 adults and 2 children (under 12 years).

Al Muntaha Restaurant (modern European cuisine), Nathan Outlaw at Al Mahara (contemporary seafood), Junsui (authentic Far East Asian), Al Iwan (Arabic restaurant), Bab Al Yam poolside restaurant, Skyview Bar, Sahn Eddar – Atrium Lobby Lounge and Juna Lounge (International cocktails), Scape Restaurant & Lounge. Sal (new pop up restaurant on the beach, casual dining). Gold On 27 cocktail bar. 5 swimming pools. Talise Spa and Fitness with beauty treatments*, massage*, and Jacuzzis*. Complimentary access to Summersalt Beach Club, located at Jumeirah Al Naseem (guests will be accommodated on first come, first served basis). Water sports* including windsurfing, water-skiing, snorkelling and Hobie Cat sailing available at Jumeirah Beach Hotel. Tennis* available at Jumeirah Beach Hotel. Golf available nearby*. Sinbads Kids' Club. Complimentary access to Wild Wadi Waterpark™. 24-hour room service*.

4 nights between 28 Dec-7 Jan.

No arrivals or departure permitted on 31 Dec.

* Denotes local charge.

Please note: New Year's Eve Gala Dinner supplement is compulsory on 31 Dec.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5010)
  • Very good (701)
  • Average (283)
  • Poor (123)
  • Terrible (103)
Image of the Tripadvisor rating Very Disappointing stay

Oct 25, 2021 Safari48595634599 Winchester, United Kingdom

It was our 6th trip to the Burj and definitely the worst . Premium service has disappeared there is not enough staff . 2 Butlers per floor has been replaced by a WhatsApp group over 2 floors. The pool area and the beach had untrained staff who continuously failed to provide even a basic service.
Image of the Tripadvisor rating Luxurious but far from perfect

Oct 24, 2021 Raj5419 Dubai, United Arab Emirates

A stay we were dreaming of. Finally made it earlier this month. The check in was smooth and the reception desk staff were very polite and helpful. No doubt, the suite was ultra luxurious and very spacious with a bed room upstairs and a drawing room downstairs. The view from the large windows was spectacular. The bath room was lavish with… Read more
A stay we were dreaming of. Finally made it earlier this month. The check in was smooth and the reception desk staff were very polite and helpful. No doubt, the suite was ultra luxurious and very spacious with a bed room upstairs and a drawing room downstairs. The view from the large windows was spectacular. The bath room was lavish with complimentary Hermes products to add to the allure. But then we started having problems. The A/C was way too cold and the resisted our efforts to make it warmer. So we started chatting with the butler through whatsapp. A gentleman dropped by and tried to make it alright but it remained cold. So much so that at night we had to switch off the A/C. But the biggest problem was that very few restaurants were open for drinks and dinner and all were booked solid by guests. We were politely asked to go out to the nearby hotels for dinner. Very weird, indeed! The breakfast next morning, however, was excellent. Overall, a truly luxurious stay but something was obviously lacking and we were left wondering whether it was worth the money we paid. Read less
Image of the Tripadvisor rating Girls' trip afternoon tea at Burj Al Arab. Definitely a must do experience.

Oct 23, 2021 eademam The Netherlands

Summary: afternoon tea Burj Al Arab is an experience for friends with multiple courses, array of teas and beautiful location. SECURITY: You cannot enter the gate without a reservation. Once you are confirmed as having a reservation at the gate, you can drive in (impressive views). WELCOME: Concierge are incredibly friendly, efficient and have a… Read more
Summary: afternoon tea Burj Al Arab is an experience for friends with multiple courses, array of teas and beautiful location. SECURITY: You cannot enter the gate without a reservation. Once you are confirmed as having a reservation at the gate, you can drive in (impressive views). WELCOME: Concierge are incredibly friendly, efficient and have a "you relax, we take care of of attitude". Inside, if you can take your eyes away from from decor (escalators with aquariums), the staff are also welcoming, friendly. The ladies manning the tea station (shout out to Anastacia for friendliness, knowledge and hospitality). AFTERNOON TEA: it is a four course menu. When we went, it started with crab meat and caviar (with a gold leaf), followed by finger sandwiches (delicious). A cleansing yuzu sorbet followed then the scones and a selection of pastries. Everything except the pastries were delicious. The pastries seemed to suffer from unnecessary complication rather than taste and balance which made them rather anti climatic to the simple yet absolutely delicious other courses. TEAS: I drank the Arabian nights, elderflower and lemon and chocolate tea. My favourite being the elderflower, the balance was fantastic. Recommend to add fresh lemon to it. AMBIENCE: live music serenade by pianist with sultry voice. Flower arrangement simply stunning. Very wonderful experience. Read less
Image of the Tripadvisor rating Incredible stay!

Oct 23, 2021 AmandaSydneyNYC

This hotel firmly lives up to the hype as the World’s Best Hotel and 7-star rating. The end-to-end experience was magical from the rooms, full sized Hermes Paris product, harp player in louboutin’s over breakfast, infinity pool overlooking the Arabian Sea and the best staff to guest ratio for impeccable hospitality 10/10!
Image of the Tripadvisor rating Severely lacking

Oct 23, 2021 Resort65089177519 Les Issambres, France

Would have given this one star but to be fair after voicing our concerns and disappointment the guest relations team/butlers did step up considerably This is our sixth stay in Burj al Arab ( and 20th in this resort property) so we are aware of how service has declined so much especially if you are not from a certain east European country Obviously… Read more
Would have given this one star but to be fair after voicing our concerns and disappointment the guest relations team/butlers did step up considerably This is our sixth stay in Burj al Arab ( and 20th in this resort property) so we are aware of how service has declined so much especially if you are not from a certain east European country Obviously post Covid some factors must be taken into account, but the level of service is so dramatically reduced you wonder exactly what you came here for? No longer the welcome of a butler as you exit your floor, evening aperitifs had to be asked for, toiletries in bathrooms very reduced etc The adult pool was like a crèche, despite the family pool opening two days ago Fifty percent of restaurants were closed. This was a major point and we definitely would have postponed our visit because of this All very well to complain but what can they do? Step up their staffing level as a beginning step. Make all guests feel welcome as they used to do I read in the press that the restaurants are receiving make overs or new restaurants being added. No mention of this from any staff member. All of whom gave vague answers. This so easily could added to interest and rebooking rather than the thought we would never return Overall a very disappointing stay Read less