Burj Al Arab Jumeirah

Dubai Beach, Dubai Beaches and beyond

The hotel

This instantly recognisable iconic building rising from the Arabian Gulf attracts international attention and awe, making it one of the most photographed buildings in the world! It is also one of the most luxurious offering sumptuous all suite accommodations with stunning views of the Arabian Gulf. Each floor has its own private reception desk and a brigade of highly trained butlers, ensuring guests enjoy the ultimate in personal service. A trip to Talise Spa and Fitness is essential. Sublime treatments, tailor-made to suit your personal needs, will chase everyday cares away. There’s also sauna and steam rooms, a cold plunge pool, an infinity pool and a state-of-the-art gym to keep the body beautiful. If you have children, you can still enjoy all amenities to the full thanks to Sinbad’s Kids' Club. When it comes to dining, there are six award-winning restaurants to choose from including Al Iwan in the heart of the world’s tallest atrium, flanked by golden columns and serving the finest Arabian cuisine. Al Muntaha sits 200 metres above sea level and Sahn Eddar serves afternoon tea. When the sun goes down, the pace picks up at Skyview Bar, adjacent to Al Muntaha and one of the places to be seen in Dubai and your stay wouldn't be complete if you didn't visit the elegant Gold On 27 bar, known for being entirely decorated in gold decor, it's creative cocktail menu and beautiful views over the city.

Amenities

  • Bar
  • Spa
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Beachfront location
  • Golf
  • Tennis
  • Water Skiing
  • Restaurant
  • Kayaking

Where is it

On Jumeirah Beach. Transfer time from Dubai International Airport: 35 minutes.

Hotel information

202 luxurious suites. All on 2 floors with a living and dining floor, personal butler, air-conditioning, floor-to-ceiling windows, satellite TV, DVD, tea/coffee-making facilities, mini-bar*, safe, Jacuzzi, hairdryer, bath menu and pillow menu. Rooms have 1 king-size bed and sofa bed. One-Bedroom Deluxe Suites offer views over the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years).

Half Board option: includes breakfast, lunch or dinner at Al Iwan or Bab Al Yam restaurants. Half Board is applicable only for lunch on 31 Dec.

One-Bedroom Panoramic Suites are on 2 levels with floor-to-ceiling windows offering 180 degree views overlooking the panorama of Dubai and the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years).

Two-Bedroom Deluxe Suites are perfect for families and friends, on 2 levels with 2 lounges, 2 bedrooms overlooking the sea and a private dining room. Suites sleep maximum 5 adults or 4 adults and 2 children (under 12 years).

The Diplomatic Suite which is located more than 150 metres above the sea is also available, with 2 king-size beds and sofa bed, sleeping maximum 6 adults and 2 children (under 12 years).

Al Muntaha Restaurant (modern European cuisine), Nathan Outlaw at Al Mahara (contemporary seafood), Junsui (authentic Far East Asian), Al Iwan (Arabic restaurant), Bab Al Yam poolside restaurant, Skyview Bar, Sahn Eddar – Atrium Lobby Lounge and Juna Lounge (International cocktails), Scape Restaurant & Lounge. Sal (new pop up restaurant on the beach, casual dining). Gold On 27 cocktail bar. 5 swimming pools. Talise Spa and Fitness with beauty treatments*, massage*, and Jacuzzis*. Complimentary access to Summersalt Beach Club, located at Jumeirah Al Naseem (guests will be accommodated on first come, first served basis). Water sports* including windsurfing, water-skiing, snorkelling and Hobie Cat sailing available at Jumeirah Beach Hotel. Tennis* available at Jumeirah Beach Hotel. Golf available nearby*. Sinbads Kids' Club. Complimentary access to Wild Wadi Waterpark™. 24-hour room service*.

4 nights between 28 Dec-7 Jan.

No arrivals or departure permitted on 31 Dec.

* Denotes local charge.

Please note: New Year's Eve Gala Dinner supplement is compulsory on 31 Dec.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4880)
  • Very good (690)
  • Average (272)
  • Poor (115)
  • Terrible (90)
Image of the Tripadvisor rating NOT 7 Stars...4 Stars at best!!

Jan 18, 2021 Juan123456789 San Antonio

Save your money and stay somewhere else. The Burj Al Arab today is NOT the same Burj Al Arab that was synonymous our 7 star level service. Poor communication prior to our arrival - non responsive to email requests about transportation Amenities- Hermès Perfume and cologne. Bath salt — asked since Tuesday EButler is slow to respond, sometimes… Read more
Save your money and stay somewhere else. The Burj Al Arab today is NOT the same Burj Al Arab that was synonymous our 7 star level service. Poor communication prior to our arrival - non responsive to email requests about transportation Amenities- Hermès Perfume and cologne. Bath salt — asked since Tuesday EButler is slow to respond, sometimes unhelpful, and it’s very impersonal. I asked for help booking a helicopter tour and they simply sent me a link to book it on my own Pool service was slow — took a long time to find a seat — once we found a seat, I had to walk around and find someone to give us towels, It took 30 minutes for the shisha to arrive, and when we asked for the bill, it took such a long time that my wife and I left. Late checkout — denied after attempting to contact eButler twice Read less
Image of the Tripadvisor rating Great service at Concierge Desk

Jan 17, 2021 bradbD7140AG

The services provided at the concierge are amazing. I called from NYC to make a very special birthday celebration - Mohammed Refaat, one of the concierge’s did a fantastic job organizing dinner, and decorating the room with flowers, balloons and a cake. He made sure everything was provided as needed to the highest level and made me believe I… Read more
The services provided at the concierge are amazing. I called from NYC to make a very special birthday celebration - Mohammed Refaat, one of the concierge’s did a fantastic job organizing dinner, and decorating the room with flowers, balloons and a cake. He made sure everything was provided as needed to the highest level and made me believe I was the most important person to him. He did everything in his power to make the birthday celebration memorable. Great service. Read less
Image of the Tripadvisor rating Good experience

Jan 16, 2021 E9275WUjeanp

My first time visiting burj Al Arab. The lobby is great with great and professional service. The pool is one of its kind. Will definitely be back. I had a visit in the park at jbh its just so wonderful.
Image of the Tripadvisor rating anniversary

Jan 14, 2021 Larissa1009

We came to celebrate our anniversary.We had great time,the food was great,the atmosphere was amazing and we were served by Monica which made sure to mame our evening more beautiful.She is very friendly and helpful.
Image of the Tripadvisor rating 'My' Fallen Idol

Jan 14, 2021 Lee6209 Kingston-upon-Hull, United Kingdom

They say 'never meet your idols' because they often dont live upto expectations and thats how I feel about my recent stay at the iconic Burj Al Arab. My wife and I had stayed at this hotel once before and it was everything we expected - 12 years later we cannot say the same. This time we travelled with my eldest son and his girlfriend and 1 year… Read more
They say 'never meet your idols' because they often dont live upto expectations and thats how I feel about my recent stay at the iconic Burj Al Arab. My wife and I had stayed at this hotel once before and it was everything we expected - 12 years later we cannot say the same. This time we travelled with my eldest son and his girlfriend and 1 year old son plus our youngest son (11) and I fully expected to give them all a great and memorable experience in one of - if not THE most iconic hotels of the world and not withstanding the fact that the hotel had recently re-opened because of Covid - it was just one problem and one dissapointment after another. We were slightly suprised on arrival to our room that it was virtually, if not completely identical to when we were there 12 years ago and although the rooms and contents are of a high quality evrthing was undoubtedly looking tired and several things needed to be fixed or repaired or at least tidied up. Our TVs didnt work and had to be fixed - one was sorted same day but the one in the bedroom tok 3 days and it still didnt work correctly. We had a really anoying leaking tap that took another 3 days to fix and several more irritating issues as well. We had issues with the cleaners who would turn up to clean our room 'after' we had returned from being out by the pool all day - when we tackled them, they turned up before we had even got up!! The concierge offered to book us some restaurants - firstly they took our requests and didnt let us know if they were confirmed or not then they booked for the wrong number of people - leading to a couple of embarrasing situations one of which led to us all being sat on a specially made up table right next to the toilets and in the worst possible area (but at least they managed to fit us all in after being told that there were only 4 of us not 6!) My wife had another really embarrasing episode when trying to access Wild Wadi via the JBH entrance and being told that she wasnt a resident of the Burj (they had no record on the system) and as such couldnt get free access - instead being asked for a credit card or cash to pay - and while she stood in her bikini (obviously without cards or cash) the queue behind her grew until she was asked to stand aside - may not sound like much but she was really embarassed - the same thing happend when trying to charge watersports to the room on JBH beach. The list of problems goes on and I can tell you that we didnt have a single day without multiple problems that originated from the hotel. I was hoping that when we checked out I would get the opportunity to sum up my feelings regards the stay to a member of managment but was not even asked how my our stay was - they just took the cash- and you can imagine that it wasnt exactly cheap. Then we found our return journey via hotel transport was booked too late and had to change it - youve guessed it....they couldnt change it and we were left to find our own way to the airport in taxis at a more appropriate time but at least we were gone! You may think the story is over at this point and no firther damage could be done..but no.......on arrival the hotel reserves funds against your card - ours was deemed to be just over £20k GBP and when you depart they charge you the exact amount and adjust it against what has been reserved (or something like that) I found when I looked at my banking after returning home that not only had they charge me nearly £20k on departure the £20k was still reserved I had no access to that cash until it was eventually released after several emails and over a week after we got back - fortunately it didnt effect me but some families could have been badly effected by that appalling lack of care. I was sent a survey about a week after we returned and filled it out in detail and let Jumeirah know that I would like to see some sort of response from them but.....your in front of me now - NOTHING. Jumeirah...you will lose your exhaulted position if you are not very careful. If anyone would care to call me I'd be happy to discuss but I doubt I'll hear from you and as such a good and regular customer to Jumeirah hotels will be lost (look at my record Ive stayed with you 20+ times) and this is how that is rewarded!! Read less