We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays website. By continuing to browse the site you are agreeing to our use of cookies. For more details, see our cookie policy.
Bursting with intricate arches, domes and towers, One&Only Royal Mirage pays homage to Arabian architecture with plenty of rich green courtyards and colourful gardens to wander in at leisure. Divided into three zones, The Palace is located alongside the beachfront with many swimming pools to laze by, a water sports centre, three tennis courts and a KidsOnly play centre.
Amenities
Bar
Spa
Swimming Pool
Wheelchair access
Internet Access
Restaurant
Where is it
The resort overlooks the Arabian Gulf on Palm Island Bay, Jumeirah Beach. Transfer time from Dubai International Airport: 35 minutes.
Hotel information
442 elegant rooms and suites within the whole resort. All accommodations in The Palace boast calming neutral tones and enhanced open spaces. Rooms also offer 40” full HD LCD TV, DVD player, WiFi access, vanity units and balcony/garden terrace. Palace Superior Deluxe Rooms are sea-facing and overlook the gardens with 1 king-size bed, sleeping maximum 2 adults and 1 child.
Half Board includes: complimentary dinner dine around, on table d'hotel or buffet dinner basis, availabe in all restaurants, however, please note a supplement will be charged in Celebrities (at The Palace), Eauzone (at the Arabian Court), The Dining Room (at Residence & Spa). If guests wish to dine à la carte, they will receive a food credit.
Palace Gold Club Rooms are sea-facing and overlook the gardens with the same design as a Palace Superior Deluxe Room, however offer a private entrance and access to the Gold Club Lounge, with 1 king-size bed sleeping maximum 2 adults and 1 child.
Palace One Bedroom Executive Suites are located within the south wing of The Palace and are sea-facing. The suites have a separate lounge/dining area and a separate bedroom, with 1 king-size bed, sleeping maximum 2 adults and 1 child. Two Bedroom Suites are also available.
Palace One Bedroom Gold Club Suites have the same design as the Executive Suites, however offer a private entrance and access to the Gold Club Lounge, with 1 king-size bed sleeping maximum 2 adults and 1 child. Two Bedroom Suites are also available.
The Two Bedroom Royal Suite offers a spacious living room with Palm Island Bay views from a balcony, seperate dining area and two bedrooms, sleeping maximum 4 adults.
Gold Club Lounge
Gold Club Suites offer access to the Gold Club Lounge where guests can enjoy complimentary afternoon tea, cocktail hour and beverages. Guests can also enjoy daily breakfast at Olives Restaurant.
Value Added Benefits: Guests staying at Arabian Court or The Palace for 5 nights or more in an Executive Suite will receive $100 Spa credit per suite per stay.
Valid for stays 8 Jan '20 - 7 May '21.
Aquaventure Access: All guests staying for a minimum of 3 nights will receive 1 x complimentary ticket to Atlantis Aquaventure.
DRIFT Beach Dubai: All guests staying at One&Only Royal Mirage will receive 50% discount off of Pool & Beach sun lounger charges at DRIFT Beach Dubai.
Valid for stays 7 Jan '19 - 7 May '21
8 restaurants located around the resort. The Palace - Olives (breakfast, lunch and dinner), Tagine (Moroccan influence, dinner only, open Tue-Sun, entertainment by Moroccan Duo), Celebrities (European à la carte and Tapas Menus, breakfast and dinner), The Beach Bar & Grill (seafood, steaks and salads, lunch and dinner). Arabian Court - The Rotisserie buffet restaurant (breakfast, lunch and dinner, nightly entertainment), Nina (Indo-European, dinner only, open Mon-Sat), Eauzone, on the beach (à la carte lunch and dinner). The Residence & Spa - The Dining Room menu serving the freshest ingredients (breakfast, lunch and dinner). 6 bars and lounges including The Jetty Lounge and The Roofop Lounge & Sport Lounge. 1 km private beach. 4 swimming pools (1 for exclusive use of Residence & Spa guests). DRIFT Private Beach Club*. One&Only Spa* and Traditional Oriental Hammam*. Health and Beauty institute* with fitness centre. 3 floodlit tennis courts*. Activities* include sailing, windsurfing and water-skiing. Kids club (4-11 years) and playground. Complimentary access to Atlantis Aquaventure with complimentary shuttle (one ticket per person for every three night stay). Complimentary shuttle to the Mall Of Emirates. Complimentary WiFi across the resort.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
Minimum stay applies.
* Denotes local charge.
Based on 2802 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2363)
Very good (262)
Average (105)
Poor (42)
Terrible (30)
“Serene Surroundings and Superb Staff and Service”
Apr 3, 2020AndreaR602Aberdeen, United Kingdom
We had stayed a number of years ago in the hotel as well as the Residence. The hotel still looks like newly built.
There is a big secret in the hotel, namely the superb staff who went way beyond to assist each and every guest. The rooms are spotless and well looked after by housekeeping staff. Gold club is again still as good as ever. We were…
Read more
We had stayed a number of years ago in the hotel as well as the Residence. The hotel still looks like newly built.
There is a big secret in the hotel, namely the superb staff who went way beyond to assist each and every guest. The rooms are spotless and well looked after by housekeeping staff. Gold club is again still as good as ever. We were checked in by amazing 😉 team very quickly and our room was ready quickly. The breakfast in Celebrities was amazing with freshly sourced food and great choice. Our thanks to ALL staff including Rahul Sharma who always has time to make his guests feel like friends. We will be back hopefully soon.
Read less
Truly One&Only
Apr 2, 2020sweetmemorynow
Me and my family have visited this property beginning of last March, and the architecture and size of The Palace blew my mind. Everyone, from Sunil, Kennedy and Shiva at the entrance, to the reception with Nadim as manager with his team, was extremly friendly and caring. Once on resort, you basically do not want to leave again, they have multiple…
Read more
Me and my family have visited this property beginning of last March, and the architecture and size of The Palace blew my mind. Everyone, from Sunil, Kennedy and Shiva at the entrance, to the reception with Nadim as manager with his team, was extremly friendly and caring. Once on resort, you basically do not want to leave again, they have multiple restaurants and lounges and even their own Spa and Hammam venue with Diana and Saif being the perfect hosts and making sure you are fully relaxed. We greatly appreciated the massage and hammam, thank you so much. Last but not least, Mr. Sharma at the Palace looked after us like kings and queens and personally came by to ensure we had an unforgettable time. Hoping to seeing you all soon again on our next holiday and greetings from Switzerland in the meantime!!
Read less
Truly Amazing Hotel
Mar 25, 2020Chris Vlondon
Having been going to O&O Royal Mirage Palace for many years now, we can honestly say that the standards are still as high as ever.
From the moment we arrived, we were treated like royalty and there was a welcome party to greet us - it is at that point, we know why it is called the O&O and why we keep on returning to our 2nd home!
After a few…
Read more
Having been going to O&O Royal Mirage Palace for many years now, we can honestly say that the standards are still as high as ever.
From the moment we arrived, we were treated like royalty and there was a welcome party to greet us - it is at that point, we know why it is called the O&O and why we keep on returning to our 2nd home!
After a few weeks at the hotel, our time was cut short by what is going on in the world with Coronavirus, when British Airways cancelled our flight home. It was time to leave, pay for new flights and head back to UK. Yes! Thanks BA - we had to pay for flights!!!!!
Whilst there, we watched the hotel staff clean and clean everything imaginable - the attention to detail was incredible, to keep the guests and their staff safe
We managed to eat in all the fabulous restaurants and the new concept in Celebrities was a massive hit with us - so thank you
The buffet foods were served to you with clean tongs being changed for each different food etc. Bar Stools were removed from every sit up Bar, table, chairs table mats etc were sanitized before anyone sat down to eat. The Spas were closed and I don’t need to go on......
This Hotel could not have done any more to keep everyone safe, and free from infection...and not one of the staff complained - everyone was happy, friendly, smiling and as helpful and willing to please, as ever
When we left, we were even given a few sanitizer gels and disposable gloves for our journey - unbelievable attention to detail once again!!
There were a number of staff unable to go back to their countries for vacation to see their families, despite having flights already booked, as they wouldn’t have been allowed in without quarantine - but these employees took it on the chin, and were gracious enough to understand the severity of the worldwide situation
A truly truly wonderful hotel, and we can’t wait to return in better times!
To Mr Olivier Louis and Mr Rahul Sharma - this Hotel and your entire Team are an absolute credit to you - thank you for the most wonderful holiday, and for keeping us safe......we wish you all the very best, and please look after yourselves!
Read less
Amazing place
Mar 24, 2020KayH1149
We returned a week ago from The Palace after ten days of being spoilt. This was the four visit to the Palace and my wife and I were celebrating our 60th birthdays and our 35th wedding anniversary. I have to thank Rahul, the resident manager who organised an upgrade to a suite. This was quite amazing, along with the flowers, chocolates and wine we…
Read more
We returned a week ago from The Palace after ten days of being spoilt. This was the four visit to the Palace and my wife and I were celebrating our 60th birthdays and our 35th wedding anniversary. I have to thank Rahul, the resident manager who organised an upgrade to a suite. This was quite amazing, along with the flowers, chocolates and wine we were given as a welcome gift! We enjoyed the best food, the best wine and unbelievable service (as usual). The Gold Club looked after us brilliantly and is an option we would not miss, nothing was to much of a problem to them. The restaurants on site are so good, we only left the hotel to visit the One & Only, The Palm for a meal and for a round of golf. This had to be one of our best holidays ever and we hope to back as soon is possible. Thanks you again. Nick & Kay Hart
Read less
Truly Wonderful in every way
Mar 22, 2020BaxterCornelius26
This was my second visit to the One and Only Royal Mirage, and despite it being very quiet due to the Coronavirus, it was still amazing in a coronavirus-free bubble.
I have also stayed recently in the Grosvenor House and the Waldorf Astoria - both of which are fantastic hotels - The One and Only still has to be my favourite! I love the authentic…
Read more
This was my second visit to the One and Only Royal Mirage, and despite it being very quiet due to the Coronavirus, it was still amazing in a coronavirus-free bubble.
I have also stayed recently in the Grosvenor House and the Waldorf Astoria - both of which are fantastic hotels - The One and Only still has to be my favourite! I love the authentic arabian style rooms and hallways. I love the restaurants and most of all I love the pool. I absolutely cannot fault this hotel in any way, and the staff are so friendly and helpful too.
I can't wait to return when this is all over
Read less
Your holiday may be affected by the government’s travel restrictions
The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.
Due to the ongoing situation regarding COVID-19, the Foreign Commonwealth Office have advised against all but essential travel. Therefore, with known airline cancellations, the following holidays will not go ahead as planned:
Any holidays departing before 27th April 2020.
Any Caribbean holidays departing before 1 May 2020.
We understand you may want to change your holiday plans. You can postpone your holiday to any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes.
For now, we do ask you not to contact us. As a priority, we are currently supporting those customers whose holidays have already been directly affected by cancellations. We will contact you as soon as we can, or if there are any further changes that could affect your holiday.
We know you’ll want to get this sorted as soon as possible, and we’re very grateful for your understanding.
Please look out for an email from us in the coming days and weeks with our latest advice. See our Covid-19 (Coronavirus) page for latest updates.
In line with the advice from the Foreign & Commonwealth Office UK, and known airline cancellations, all trips booked from June onwards are currently going ahead as planned.
As a priority, we are currently supporting those customers whose holidays have been directly affected by cancellations.
So, for now, we ask you not to contact us. Rest assured we are contacting all of our customers by email in departure date order to support them with options, and we will absolutely let you know if your situation changes.
Please look out for an email from us in the coming weeks. See our Covid-19 (Coronavirus) page for latest updates.
We are sending all affected customers a voucher by email that is valid for the full value of your cancelled holiday. When you rebook, we’d like to gift you with 4,000 Virgin Atlantic Flying Club Miles too.
There’s no rush. You can redeem your holiday voucher on a new booking with us any time before 31 July 2020.
We know you’ll be wanting to get this sorted as soon as possible. So please look out for our email for more details of how to amend your holiday plans.
We're sending all affected customers a voucher by email that is valid for the full value of your cancelled holiday.
Rather than cancel, if you’d like to travel with us sometime in the future, we would still love to find a great holiday for you (and gift you with 4,000 Virgin Atlantic Flying Club Miles as a thank you).
If you'd prefer to cancel completely, we understand. We will refund you in full. Refunds will be successfully returned in approximately 90 days.
We know you’ll be wanting to get this sorted as soon as possible. So please look out for our email for more details of how to amend your holiday plans.
You can postpone your holiday to travel any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes and our Service Team are there to help – just give us a call.
Please bear in mind our wait times are currently longer than usual due to high demand.
Your holiday is scheduled to depart as booked. Continue to pay off your holiday balance with the assurance that your money is fully protected through ATOL. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.
No problem! To amend your holiday dates, just give us a call. Any amendments to your booking can be made for £50pp, and our Service Team can help you decide on dates, or even a different destination.
Please bear in mind our wait times are currently longer than usual due to high demand.
“Serene Surroundings and Superb Staff and Service”