Ras Al Khaimah, Dubai Beaches and beyond
All with balcony or terrace with direct beach access, sea, pool or garden views, 42” flat-screen TV, WiFi, clock radio with MP3 connection, mini-bar*, safe, hairdryer, iron and board, bathrobes, and slippers. Guest Room Pool View are located in the Villa building and feature a furnished balcony and 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child.
All Inclusive option: includes all meals listed below
Includes beer, local wine, spirits, cocktails, mocktails, juice, water, soft drinks (limited brands according to the Hotel’s All Inclusive formula). All Inclusive excludes room service and mini-bar. Clients receive a food credit if they wish to dine in one of the à la carte restaurants. All Inclusive meals starts with the lunch after guest’s check-in and ends with breakfast prior to guest’s check out.
Dine Around option: includes all meals listed below
Includes beer, local wine, spirits, cocktails, mocktails, juice, water, soft drinks (brands according to the Hotel's Dine Around formula). Dine Around excludes room service and mini-bar.
The hotel reserves the right to amend or change its All Inclusive formula.
Half Board option: includes breakfast and dinner in the Al Marjan restaurant.;
Full Board option: includes breakfast, lunch and dinner in the Al Marjan restaurant.
Guest Room Sea View have Arabian Gulf views from the balcony, 1 king-size bed and a rollaway bed and sofa bed, sleeping maximum 2 adults and 1 child.
Deluxe Rooms are 45 sq m, are in the Villa Building with views of the gardens. Each room has 2 queen-size beds and a sofa bed, sleeping maximum 2 adults and 2 children.
Deluxe Room Sea View are 45 sq m, are in the Villa Building, and have Arabian Gulf views. Each room has 2 queen-size beds and a sofa bed, sleeping maximum 2 adults and 2 children.
Deluxe Rooms with Balcony are 45 sq m, are in the Villa Building, and have a garden view from the balcony, mini fridge, seating area with sofa. Each room has 1 king-size bed and a sofa bed, sleeping maximum 2 adults and 2 children.
Deluxe Rooms with Sea View and Balcony are 45 sq m, are in the Villa Building, and have Arabian Gulf views from the balcony, seating area with sofa. Each room has 1 king-size bed and a sofa bed, sleeping maximum 2 adults and 2 children.
Bay Club Beach Front Rooms with sea view are 45 sq m, are located on the higher floors with uninterrupted sea views from a spacious balcony, and have a chaise lounge and armchair with ottoman. Each room has 1 king-size bed and a sofa bed, sleeping maximum 2 adults and 2 children.
Bay Club Sea Front Rooms with beach access are 45 sq m and are located on the ground floor offering direct beach access. Each room has 1 king-size bed and a sofa bed, sleeping maximum 2 adults and 2 children.
Two Queen Bed Bay Club Beach Front Rooms with sea view are 45 sq m, and are on higher floors with uninterrupted views from the balcony. Each room has 2 queen-size beds and a sofa bed, sleeping maximum 2 adults and 2 children.
Two Queen Bed Bay Club Sea Front Rooms are 45 sq m, and are on the ground floor with direct beach access. Each room has 2 queen-size beds and a sofa bed, sleeping maximum 2 adults and 2 children.
Rating summary
Weekend
Sep 26, 2020 AnandIshwarlal Dubai, United Arab Emirates
Spice route brunch
Sep 25, 2020 kareneaves
The worst experience I have had in my life
Sep 24, 2020 Alaa1985257
UNFORGETTABLY BEAUTIFUL EXPERIENCE 😍
Sep 23, 2020 AbdouHafsawi Dubai, United Arab Emirates
vacation
Sep 22, 2020 Riocarcahente27
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Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
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We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.
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Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
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