Waldorf Astoria Jerusalem

Jerusalem, Israel

The hotel

As well as the superb service, snazzy décor and tasteful touches you’d expect from a Waldorf Astoria, you may just agree that this hotel tops them all. It’s historic and classy. It’s timeless and relaxed. And even though you may be keen to explore the Old City and all that’s happening just outside, why not grab a fresh coffee first and take in its loveliness from the glass-roofed atrium. If you’re feeling peckish, the food is inspired, from huge breakfast buffets to tasty afternoon teas. In summer, head up to the leafy rooftop garden for al fresco tapas – the views from up here are something else.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Steps from the Old City, within the heart of Jerusalem. A short distance to Mamilla Mall and city attractions. Transfer time from Ben Gurion Airport: 1 hour 25 minutes.

Hotel information

226 rooms and suites. All with air-conditioning, 46" HDTV with on-demand movies*, bathrobes, complimentary pillow menu, bathroom in-mirror TV, safe, coffee machine, newspaper, telephone, welcome amenity, bathroom amenities, mini-bar* and hairdryer. Deluxe Rooms are 430 sq ft and have 1 king-size bed or twin beds, sleeping maximum 2 adults. 

Deluxe Rooms with Balcony are 430 sq ft and have a private balcony, with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Grand Deluxe Rooms are 452 sq ft and have floor-to-ceiling windows, with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Superior Rooms with Balcony are 398 sq ft and have a private balcony and crystal chandeliers, with 1 king-size bed, sleeping maximum 2 adults.

Terrace Rooms are 430 sq gt and have a private furnished terrace, with 1 king-size bed, sleeping maximum 2 adults. 

Tower Suites are 753 sq ft and are on the 5th–7th floors, with floor-to-ceiling windows, crystal chandeliers, a separate living room with sofa bed and a walk-in closet, with 1 king-size bed, sleeping maximum 3 adults.

Junior Suites are 538 sq ft and are located in the historic part of the hotel, with crystal chandeliers, a living and dining area with sofa bed and 1 king-size bed, sleeping maximum 3 adults.

 

The Palace Restaurant (open for buffet breakfast and a la carte dinner). King's Court (casual dining and afternoon tea). Garden Terrace Restaurant (fourth floor outdoor terrace, open seasonally for tapas and cocktails). Fitness centre. Saphira Beauty Salon*. Concierge. Complimentary WiFi. Valet parking available*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1425)
  • Very good (203)
  • Average (89)
  • Poor (63)
  • Terrible (56)
Image of the Tripadvisor rating ספא spa

Jul 25, 2021 RachelCohen11 Tel Aviv, Israel

הספא היה מאכזב מאוד. שירות ברמה נמוכה מאוד. הרסו לנו את כל חווית השהות במלון עצמו. לא מומלץ Very disappointing service and spa overall They literally ruined the all stay for us at the hotel (the hotel room was great however)
Image of the Tripadvisor rating Would come back again

Jun 30, 2021 312mayerf Lakewood, New Jersey

Amazing hotel beautiful great service spotless and an awesome staff that were available 24/7 to respond to any questions. Great location delicious breakfast beautiful lobby with great customer service
Image of the Tripadvisor rating Fantastic service - awesome concierge

Jun 27, 2021 JonathanFalik New York City, New York

I have stayed at the Waldorf in Jerusalem before and will certainly do so again. The property is beautiful and has a very classic feel, the service is top notch. The absolute hidden gem is the superb concierge Alessandro Barracca. He simplified the whole travel experience which included multiple airline complexities and literally greeted me as i… Read more
I have stayed at the Waldorf in Jerusalem before and will certainly do so again. The property is beautiful and has a very classic feel, the service is top notch. The absolute hidden gem is the superb concierge Alessandro Barracca. He simplified the whole travel experience which included multiple airline complexities and literally greeted me as i stepped out of the car from the airport; he personally escorted me to my room in seconds and made me feel perfectly at home. He assisted with an excellent solution for the government mandated serology test for foreign citizens and gave me piece of mind during my stay. The Waldorf itself is great - but Alessandro is a star! Read less
Image of the Tripadvisor rating A 5 star hotel delivers a 5 star experience

Jun 27, 2021 davidgR5972NR

This was as find a hotel stay as we have ever had. From the second we checked in at the front desk. To the help from the Bellmean, Everybody at the hotel was so kind and welcoming. The hotel is beautiful rooms are well kept and housekeeping and turn down service were both excellent. The swimming pool has just reopened. The star of the show is… Read more
This was as find a hotel stay as we have ever had. From the second we checked in at the front desk. To the help from the Bellmean, Everybody at the hotel was so kind and welcoming. The hotel is beautiful rooms are well kept and housekeeping and turn down service were both excellent. The swimming pool has just reopened. The star of the show is the breakfast. It’s the best that I’ve had in Israel. Cured salmon just melts in your mouth. And as good as the food was the service was even better. FAOUD manages the staff and is just a great guy always making sure we had everything we needed. Two servers really stood out in Sammi and Aaron. They take tremendous pride in what they do and we are in some cases bring us but we have been having every morning before we even ask for it. Especially as Israel is emerging from COVID you will never have an opportunity to stay at a 5 star hotels like this for such a reasonable room rate. God-willing we can return soon. Well done! Read less
Image of the Tripadvisor rating Highly recommended hotel in Jerusalem

Jun 15, 2021 Shlomi5 Tel Aviv, Israel

Great experience! We stayed for 2 nights after our wedding. Very welcoming and warm staff. Extraordinary service - Gali from the King’s court and Aharon from the Palace restaurant. Delicious breakfast on Sunday (and weekdays). High standard facilities. Very recommended!