Waldorf Astoria Jerusalem

Jerusalem, Israel

The hotel

As well as the superb service, snazzy décor and tasteful touches you’d expect from a Waldorf Astoria, you may just agree that this hotel tops them all. It’s historic and classy. It’s timeless and relaxed. And even though you may be keen to explore the Old City and all that’s happening just outside, why not grab a fresh coffee first and take in its loveliness from the glass-roofed atrium. If you’re feeling peckish, the food is inspired, from huge breakfast buffets to tasty afternoon teas. In summer, head up to the leafy rooftop garden for al fresco tapas – the views from up here are something else.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Steps from the Old City, within the heart of Jerusalem. A short distance to Mamilla Mall and city attractions. Transfer time from Ben Gurion Airport: 1 hour 25 minutes.

Hotel information

226 rooms and suites. All with air-conditioning, 46" HDTV with on-demand movies*, bathrobes, complimentary pillow menu, bathroom in-mirror TV, safe, coffee machine, newspaper, telephone, welcome amenity, bathroom amenities, mini-bar* and hairdryer. Deluxe Rooms are 430 sq ft and have 1 king-size bed or twin beds, sleeping maximum 2 adults. 

Deluxe Rooms with Balcony are 430 sq ft and have a private balcony, with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Grand Deluxe Rooms are 452 sq ft and have floor-to-ceiling windows, with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Superior Rooms with Balcony are 398 sq ft and have a private balcony and crystal chandeliers, with 1 king-size bed, sleeping maximum 2 adults.

Terrace Rooms are 430 sq gt and have a private furnished terrace, with 1 king-size bed, sleeping maximum 2 adults. 

Tower Suites are 753 sq ft and are on the 5th–7th floors, with floor-to-ceiling windows, crystal chandeliers, a separate living room with sofa bed and a walk-in closet, with 1 king-size bed, sleeping maximum 3 adults.

Junior Suites are 538 sq ft and are located in the historic part of the hotel, with crystal chandeliers, a living and dining area with sofa bed and 1 king-size bed, sleeping maximum 3 adults.

 

The Palace Restaurant (open for buffet breakfast and a la carte dinner). King's Court (casual dining and afternoon tea). Garden Terrace Restaurant (fourth floor outdoor terrace, open seasonally for tapas and cocktails). Fitness centre. Saphira Beauty Salon*. Concierge. Complimentary WiFi. Valet parking available*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1407)
  • Very good (203)
  • Average (88)
  • Poor (63)
  • Terrible (54)
Image of the Tripadvisor rating Paradise in Jerusalem

Apr 5, 2021 VM1976Jose Wisconsin Dells, Wisconsin

This hotel brings a level of hotel that Jerusalem has not seen till now. It is a beautiful property with an extremely elegant Waldorf feel. Location is great and they are training a very professional staff. Only disadvantage is that there are no rooms with old city view.
Image of the Tripadvisor rating A great hotel, we had an excellent vacation

Apr 2, 2021 Roy W Tel Aviv, Israel

We had a great stay, the hotel has an excellent location, a walking distance to the Old City of Jerusalem. Before check in they checked our vaccination card & a Covid test for our children The room was a junior suite which was great for our family with two children. The pool was open and is great along with the sauna & spa The breakfast was very… Read more
We had a great stay, the hotel has an excellent location, a walking distance to the Old City of Jerusalem. Before check in they checked our vaccination card & a Covid test for our children The room was a junior suite which was great for our family with two children. The pool was open and is great along with the sauna & spa The breakfast was very good, we also had dinner at the hotel and it was excellent, it was during the Passover holiday and with all Kashrut restrictions we had a great meal. Read less
Image of the Tripadvisor rating Nice stay, nothing special

Mar 21, 2021 Tony M Tel Aviv, Israel

My wife and I spent a night at the Waldorf Astoria earlier this month shortly after the hotels here in Israel reopened after an extended Coronavirus related lockdown. Here are some of our impressions: - Service: the service from all the hotel staff was genuine. The front desk staff gladly accommodated our request for a late checkout. Some of the… Read more
My wife and I spent a night at the Waldorf Astoria earlier this month shortly after the hotels here in Israel reopened after an extended Coronavirus related lockdown. Here are some of our impressions: - Service: the service from all the hotel staff was genuine. The front desk staff gladly accommodated our request for a late checkout. Some of the waiters in the restaurant were unshaven and had exposed tattoos. This is rather annoying in a five star hotel. - Food: we had both dinner and breakfast at the hotel's restaurant. At dinner, the Caesar Salad was very good and so were the pasta dishes we ordered. The wine menu was rather simple. Breakfast was less successful. The food was cold and bland. - Rooms: the rooms are large and spacious. Despite being on one of the upper floors, there is no view. The hotel overlooks an empty lot. - Coronavirus: the hotel seems to be adhering to all the current coronavirus regulations. In general, we had a nice stay and the hotel is a good options for couples. However, it is worthwhile to consider other 5 star options in the area. The King David is a landmark hotel and offers a landmark hotel experience. The David Citadel across the street has a nice pool with an amazing view, which might be a better option for families. There is also the Mamilla Hotel around the corner, although we have never been there. Read less
Image of the Tripadvisor rating Excellence of the Service

Sep 5, 2020 noemiemoos Jerusalem, Israel

My sister and brother in law decided to spend their wedding anniversary in Jerusalem. When my sister went to me a picture of the Waldorf Astoria lounge, I thought it would be lovely to surprise them with a small attention. This was the best decision ever! I called the hotel, told them the situation and in less than 7 minutes, they received a… Read more
My sister and brother in law decided to spend their wedding anniversary in Jerusalem. When my sister went to me a picture of the Waldorf Astoria lounge, I thought it would be lovely to surprise them with a small attention. This was the best decision ever! I called the hotel, told them the situation and in less than 7 minutes, they received a fabulous treat and kept on enjoying the caring and perfect service they have had so far. This is not only about perfectly trained staff members: the difference at the Waldorf Astoria is that each one of them is welcoming guests with generosity, kindness and passion for their profession. Thank you and well done! Read less
Image of the Tripadvisor rating Fabulous

Aug 27, 2020 debbieg809 Jerusalem, Israel

This is the second time that we have stayed in this incredible hotel and it was just as fantastic as the first time. Having recently stayed in another large five-star hotel in Jerusalem we were keen to see if the Covid restrictions had a detrimental affect on the quality of our stay. Unlike the other hotel , I’m pleased to say that the service ,… Read more
This is the second time that we have stayed in this incredible hotel and it was just as fantastic as the first time. Having recently stayed in another large five-star hotel in Jerusalem we were keen to see if the Covid restrictions had a detrimental affect on the quality of our stay. Unlike the other hotel , I’m pleased to say that the service , room quality and food were all impeccable. We were upgraded to a suite which was simply fabulous. The hotel itself is gorgeous and situated within a few minutes walk of the old city and the Mamilla shopping mall. I can’t wait to return ! Read less