Herods Hotel Tel-Aviv

Tel Aviv, Israel

The hotel

Step through the front doors of the Herods and prepare to be transported back to the 1930s, but with a perfectly modern twist. The tree-filled Tel Aviv-style lobby takes you through to the outdoor saltwater pool — and from there, you’re right on the beach. The pamper-perfect spa has plenty of treatments and hot tubs to relax and rejuvenate you. In the evening, head to the restaurant for fresh local dishes, prepared right in front of you. Being just a hop-skip-and-jump to Tel Aviv’s centre, this is the ideal base for an epic holiday.

Amenities

  • Spa
  • Swimming Pool
  • Fitness Centre/Gym
  • Internet Access
  • Close to Beach
  • Close to City Centre
  • Restaurant

Where is it

Steps from the beach, and a short walk to Tel Aviv's nightlife, shops, bars and restaurants. Transfer time from Ben Gurion Airport: 45 minutes.

Hotel information

324 rooms and suites. All with air-conditioning, TV, private balcony, tea/coffee-making facilities, mini-bar*, safe, hairdryer and bathrobes. Deluxe Rooms are 279 sq ft and are on floors 1–6, with 1 king-size bed and rollaway bed*, sleeping maximum 2 adults and 1 child.

Executive Rooms are 279 sq ft and are on floors 7–12, with 1 king-size bed and rollaway bed*, sleeping maximum 2 adults and 1 child.

Family Deluxe rooms are larger, and have 2 double beds, sleeping maximum 2 adults and 2 children.

 

Hadarim Restaurant (local cuisine, open for breakfast, lunch and dinner). Outdoor seawater swimming pool (seasonal) with direct access to the beach. Duo Spa with Jacuzzi and a sauna. Fitness centre. Laundry/dry-cleaning service*. Complimentary WiFi.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1494)
  • Very good (526)
  • Average (342)
  • Poor (219)
  • Terrible (260)
Image of the Tripadvisor rating Terrible, never again!

Oct 7, 2021 im0re Washington DC, District of Columbia

This one will be on the list of one of the worst hotels I have ever stayed. period! My husband I wanted to stay for our last weekend in Tel Aviv next to the beach before going back to the US. RECEPTIONIST SHOULD NOT BE IN THE CUSTOMER SERVICE BUSINESS As soon as we arrived to the hotel (that supposedly is in a category of 5 star) we met with no… Read more
This one will be on the list of one of the worst hotels I have ever stayed. period! My husband I wanted to stay for our last weekend in Tel Aviv next to the beach before going back to the US. RECEPTIONIST SHOULD NOT BE IN THE CUSTOMER SERVICE BUSINESS As soon as we arrived to the hotel (that supposedly is in a category of 5 star) we met with no bell boy in sight. I headed to the reception and after an hour!! of waiting for my turn, the receptionist was so rude and told me that we need to take our suitcases ourselves upstairs. SEAVIEW ROOMS ARE A HUGE SCAM we paid 60 dollars extra per night for sea view and when we got to the hotel we realized that all rooms has sea view, but we got the furthest room from the sea. When I asked the receptionist about it, he said that they are fully booked and this is the only room available NO CLEANING nobody came to clean our room till 8pm the second day and we could not reach the reception by phone. we actually needed to go down and wait in the check in line to get someone to send to clean our room WIFI DOES NOT WORK the wifi in our room did not work at all, so we needed to go to the lobby every time we needed to contact our friends and family FLOOD IN BATHROOM. everytime we showered or used the bathroom there was a flood in our bathroom floor CONSTRUCTION IN OUR BALCONY there were constructions in our balcony, and there was a noise all day long NESPRESSO MACHINE WITHOUT CAPSULES we had a Nespresso machine in our room with unfitted capsules for that machine, and everytime we asked for capsules, they kept delivering us the wrong ones BREAKFAST the experience in breakfast was absolutely chaotic. workers did not keep any sanitary steps like using gloves, but they keep using their bare hands to mix salad or pick veggies. Needless to say we did not eat anything after we saw that. Read less
Image of the Tripadvisor rating MAJOR HEALTH HAZARD / LACK OF MANAGEMENT / GROSS DISHONESTY

Oct 7, 2021 Disappointed061 Jerusalem,Israel

It is with deep regret that I have to write this damning report. 1) Masks are not properly worn by staff in dining room at breakfast and dinner. They are sometimes worn below the chin not covering nose and mouth or sometimes they are not worn at all. This is particularly worrisome when staff are handling food. This is in breach of government… Read more
It is with deep regret that I have to write this damning report. 1) Masks are not properly worn by staff in dining room at breakfast and dinner. They are sometimes worn below the chin not covering nose and mouth or sometimes they are not worn at all. This is particularly worrisome when staff are handling food. This is in breach of government health guidelines. 2) When we came to the hotel one evening at 7 p.m. there was no security guard at the entrance to check that people entering the hotel had a "green pass" as is required by law. This meant that unvaccinated or infected people could enter the hotel and potentially spread infection. I was told by one of the reception clerks at front desk that the police only require a guard until 5:30 p.m. If this is true, it makes no sense and is a potential public health hazard. 3) We had booked for half board at the hotel which includes buffet breakfast and evening meal. The hotel phoned 3 hours before the evening meal yesterday to inform us that the buffet dinner was cancelled and that there would be an alternative meal later which is not we booked and they confirmed in writing. The hotel has the cheek to insist on taking total payment for the entire stay before entry to the room. However, when I demanded a refund for the cancellation of the dinner for which we had to pay in advance, they flatly refused to refund the money. The most they would offer as a refund was equivalent to about 20% of the cost of the dinner. This is equivalent to grand theft from the customer!! Surely if they take payment for a service and refuse to provide it, they should willingly and automatically agree to refund it. I had requested to speak to the general manager of the hotel who was not there. The hotel does not employ a deputy manager, night manager or duty manager as most hotels do.The guest relations manager had gone home. The reason for this crooked fiasco is because they had a group of 400 people who blocked the dining room. They came late which added to the problem.Surely a manager should have been there to supervise such a huge gathering. Eventually over 2 hours late after a lot of shouting at them by me, we had our meal. This should never have been allowed to happen. The owners of the hotel should be ashamed of themselves for allowing such a situation to develop by being so penny-pinching and not employing adequate staff. It spoilt a nice holiday and creates, wrongfully, a terrible impression of the Israeli hotel industry. 4) The booking confirmation stated a "total price". However, when they take payment they add on the VAT. Surely, total price should include VAT. This is very misleading to the customer. When I challenged this with the front desk clerk, neither he nor his supervisor had an explanation. 5) The hotel loyalty scheme is highly questionable. I recently enquired how many points I had accumulated from previous stays. It is impossible to find the information on their website. or information on how the scheme works. On investigation, I was told that the scheme is only for foreign tourists and Israeli citizens are not eligible. At no point in time was this ever mentioned on their website. No other international hotel loyalty scheme restricts eligibility on the basis of citizenship!! Is this legal? 6) Rooms are not properly maintained. My room had a light which permanently flashed if turned on. My daughter and son-in-law's room had a refrigerator which made a very loud noise if turned on. Management should check that rooms are fit for use before releasing them to customers. In summary, the lack of management, lack of consideration for keeping to the government health regulations and flagrant dishonesty make this a hotel to AVOID at all costs. The government ministries of health, tourism and consumer protection should do a thorough investigation of the issues raised. Read less
Image of the Tripadvisor rating Cause for health concerns

Oct 6, 2021 Connector68639263139 Jerusalem, Israel

My husband & I came to stay by the herods Hotel in tel aviv & we saw that most of the staff don't all wear masks especially in the dining room& they fail to follow the rules of the ministry of health in that regard & feel that when one's near food for service to the public it's something that should be enforced in order to maintain the health &… Read more
My husband & I came to stay by the herods Hotel in tel aviv & we saw that most of the staff don't all wear masks especially in the dining room& they fail to follow the rules of the ministry of health in that regard & feel that when one's near food for service to the public it's something that should be enforced in order to maintain the health & wellbeing of everyone. Read less
Image of the Tripadvisor rating Skip it, king herods is dead

Sep 27, 2021 184hadasm

King herods would role in his grave... Old facility renewed, service basic and poor, breakfast overcrowded, long lines and dissapointed. Pastries embarrecing. Not the herods you know . Skip it Doesnt deserve its pricing. Find somewhere else.
Image of the Tripadvisor rating Worst Weekend Vacation Ever, Be Warned!!

Aug 29, 2021 jmF1893BB

Old decrapted hotel, with rooms that are literally falling apart. Completely ruined our weekend. We came to Herods to enjoy a family fun filled weekend at the beach. It has a great location right on the beach., and Herods has a name for being very fancy and accommodating and is usually worth the extra you may have to pay compared to other hotels… Read more
Old decrapted hotel, with rooms that are literally falling apart. Completely ruined our weekend. We came to Herods to enjoy a family fun filled weekend at the beach. It has a great location right on the beach., and Herods has a name for being very fancy and accommodating and is usually worth the extra you may have to pay compared to other hotels in the area. Not this hotel. We had no working air conditioning, in the middle of August, it took 10 minutes to get someone at the front desk to even answer the phone and they eventually sent someone to fix it. They promised that it would work but at night it did not and we barely slept all night long. All the kids were cranky all day long after that and I can't blame them, so was I. The room was a disaster, I cant imagine any hotel ever allowing such low maintenance. The floor was literally peeling off. The laminated wood peices had so much water damage or where just so old, they were not attached anymore. In the middle of the night, as i couldn't sleep because of the heat, i fell on my face as one piece tripped me up on my way to the bathroom. My screams of frustration might have woken some neighbors up. The rooms were not ready when we arrived at 3pm, and we needed to call 7 times to get someone to come and set up the extra bed that we ordered for a kid. The food was good and they did put out a nice fruit platter at the pool in the afternoon. There are 18 floors of rooms (in addition to the other 4 floors: lobby, etc..) but only 4 tiny elevators that fit 4 people each. All 324 rooms need to use these 4 old barely working elevators, it was a disaster whenever you had to go somewhere, we ended up just taking the stairs. And they were busy too since a lot of people gave up waiting for the elevator. I was lucky to be at a low level room. Such a good location, such bad management. Don't go until they shape up or get bought out. Read less