Harrahs

Heavenly, Lake Tahoe

The hotel

As soon as you arrive, you’ll see the natural stone and soothing wood panelling, like a giant Alpine-style retreat. This one overlooks the picturesque Sierra mountain range and Lake Tahoe. You can even enjoy these views from the picture windows in your room which, handily, is soundproofed to make sure you get a good night’s sleep. You may need it after exploring Heavenly's trails. Plus there’s so much to do here, from gambling in the casino and taking in one of the shows, to dining in fabulous restaurants (or in the all-you-can-eat buffet if you’re really hungry!). If all that sounds far too strenuous by half, fear not. The spa treatments, steam room, heated pool and sauna are all perfect for relaxing.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Night Club
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant
  • Casino

Where is it

Two blocks from Lake Tahoe and a similar distance from the speedy Heavenly gondola.

Hotel information

525 soundproofed rooms on up to 18 floors in 1 tower with 8 lifts. All with his and hers bathrooms, sitting area, air-conditioning, satellite TV with pay-per-view films and games, WiFi*, alarm/clock radio, mini-bar, hairdryer, tea/coffee making facilities, iron and board. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. Cribs, rollaway bed and fridge available on request*.

Premium Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Friday’s Station Steak & Seafood Grill with lake views (open for dinner). American River Café. Forest Buffet (open for brunch and dinner). Fatburger. LA Italian Kitchen (fresh Italian fare; food court). Thai Asian (food court). Starbucks®. 4 bars. Casino with tables and slots (over 21s only). Peek Nightclub*. Glass-domed indoor swimming pool. Hot tub. Fitness centre* with gym, sauna and steam room. Spa* (massages, Roman baths, steam room and saunas). Beauty Salon*. Gift shops. Business centre* with Internet access*. Golf* nearby (summer only). Parking fees vary depending on season, self-parking $8–$25 and valet parking $13–30, plus tax per night (payable locally, subject to change).

This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - In-room internet access daily for 2 devices - Fitness centre admission for 2 - local phone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: a Douglas County Tourism Surcharge of $5 per room per night will apply to bookings at this hotel (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3194)
  • Very good (1837)
  • Average (724)
  • Poor (279)
  • Terrible (223)
Image of the Tripadvisor rating Excellent Stay for Easy Access to Heavenly Ski Report

Jan 6, 2021 keemo San Diego, California

Stayed here for 4 nights. Requested a view of the lake when checking in, which was granted but had to wait for a clean room to become available. It was definitely worth it for an awesome lake view. The room was clean, yes outdated but acceptable. I enjoyed having a his and hers bathroom! I think it's the best part of having a room at Harrah's… Read more
Stayed here for 4 nights. Requested a view of the lake when checking in, which was granted but had to wait for a clean room to become available. It was definitely worth it for an awesome lake view. The room was clean, yes outdated but acceptable. I enjoyed having a his and hers bathroom! I think it's the best part of having a room at Harrah's Lake Tahoe! All the employees wore masks and I can tell the employees were a bit overworked. They didn't seem happy to be there. Interestinly, the hotel only does temperature checks of people checking in at front desk...not everyone in the party is checked. Also, no one coming into the casino is checked for temperature. There were no temp checks at any of the restaurants either. This is quite different from California. The Starbucks in the lobby is overpriced compared to the Starbucks down the street. The food options were rather limited but it was sufficient. We dined at Friday's Grill and the cafe. Both were adequate. The food court was ok too. Our best meal was off property at an authentic Italian restaurant Capisce that was recommended by our Uber driver. The hotel is located within walking distance to the Heavenly Gondola, which is the main reason we chose this hotel. We went snowboarding while there, and it is an easy walk from the hotel. There are many options to eat at the Heavenly Village, though during covid, it is currently all take out on the California side. On the Nevada side (hotel), all sit down restaurants require a reservation for dine-in. Read less
Image of the Tripadvisor rating Below standard for a Harrahs

Jan 2, 2021 karencG4576JY

We stayed through New Years. The location in the center of town was excellent. The rooms were tattered and shabby. The Wallpaper was torn in several places and taped up with packing tape. Furniture was scuffed and chipped; mildew in shower. COVID conditions, so no room clean up (understandable) but ZERO alternative plans for trash pick up - it… Read more
We stayed through New Years. The location in the center of town was excellent. The rooms were tattered and shabby. The Wallpaper was torn in several places and taped up with packing tape. Furniture was scuffed and chipped; mildew in shower. COVID conditions, so no room clean up (understandable) but ZERO alternative plans for trash pick up - it was left out all over the halls and not picked up overnight. All restaurants were rsvp only & take out -again great, but again very poorly planned— restaurants took so many to go orders they could not serve reserved tables and we waited for reserved tables and/or food once seated a minimum of 3 hours anywhere in Harrahs or Harvey’s because the kitchen could not clear the floor with so many to go orders accepted. The staff was evenly divided between over the top excellent customer service and very obviously would rather have been anywhere else. All in all - the room conditions did not match the extreme holiday pricing we paid. We would likely not book here again until the promised renovation occurs. Read less
Image of the Tripadvisor rating Thanksgiving weekend getaway

Nov 28, 2020 561ginnam Hayward, California

First time we stayed in Harrah's hotel as they're always booked or kinda expensive. As we got 2 nights comps this time. I like the room as its huge with big sofa, 2 bathrooms his and hers. Our room with a view of lake and mountain. Front desk employees are very gracious and pleasant. We will definitely stay here again next time.
Image of the Tripadvisor rating My Trip To Harrah's Lake Tahoe

Nov 27, 2020 Tom41324

Wifi Review: The wifi download speed is 1.25 Megabit per second and the upload speed is 0.27 Megabits per second. The wifi's "basic package" for $14.99 is way to slow to be considered "basic", its more like feces/garbage. I haven't tried their "premium package", but its eight dollars more for a total of $23.00. The best part is that you have to… Read more
Wifi Review: The wifi download speed is 1.25 Megabit per second and the upload speed is 0.27 Megabits per second. The wifi's "basic package" for $14.99 is way to slow to be considered "basic", its more like feces/garbage. I haven't tried their "premium package", but its eight dollars more for a total of $23.00. The best part is that you have to pay those wifi prices every day, unless you have their daily package included with your trip, but honestly their wifi is feces/garbage. In addition, they have no ethernet port on the wall to connect my computer to their ethernet, so I was using a wireless connection when I tested everything and wrote this review. Bathrooms Review: My room had two bathrooms, and both had the European toilets. Meaning these are much lower than your typical American/USA toilets, which I didn't like. If you're going to have two bathrooms, than why not make one of the toilets an American toilet just incase your guests are Americans. In addition, the sinks for both bathrooms, were way to low for comfort, and I'm a pretty tall guy. Also a warning to anyone over 6 feet and 4 inches in height, both the bathrooms are not suitable for anyone over that height, so you have to constantly bend down just to be able to even stand in the bathrooms if you are over this height. Eating/Food Places Review: Their are only three food places in the food court. Those places are Fat Burger, a no name pizza place that charges six dollars a slice (the pizza was too oily even though it was pepperoni I bought), and a no name Asian place. By no name I mean they are not popular places, like Mcdonalds and etc. I haven't been to the restaurants, but I believe the restaurants have good food. I personally recommend going outside the Casino to eat, because their are not many options in this Casino. The Room: The thermometer in my room does not work. I tried changing the temperature, but it kept on going back to 72 degrees Fahrenheit, after a minute. Its a pretty big room, and it has various lighting options, but the lights above the beds making a buzzing sound when turned on. In addition, the TV is really small, and the brightness on my TV was really low for some reason. I tried fixing it with the remote, but like all Casino's they don't let you do that. Also the TV has no Chromecast support, so I recommend you bring your smart device in order to have a smart TV, because their TV is old. Speaking of old, their whole room is really old fashioned in style. I honestly didn't like the room's old looking style. Anything Else Bad Review: They don't give water for free, so you would have to go get ice from the machine and let it melt in order to have free water. You can also always ask the workers that come around when you are playing a slot machine to give you water, but thats pretty garbage. I wish I could just refill my water bottles somewhere, but now I have to either constantly repay for water, or work hard just to get some water. Warning bring a ton of water so you don't pay for it. Read less
Image of the Tripadvisor rating November trip

Nov 22, 2020 Okaywhen

For 200$ baseline a night I expected more. Had to pay extra for wifi, and a fridge. No microwave to heat up leftovers. Wooden furniture looked worn and needed a new paint job. The casino service was mediocre. Me and my girlfriend played slots for 3 hours and never got any drinks. When asked for some the server told us to ask somebody else who… Read more
For 200$ baseline a night I expected more. Had to pay extra for wifi, and a fridge. No microwave to heat up leftovers. Wooden furniture looked worn and needed a new paint job. The casino service was mediocre. Me and my girlfriend played slots for 3 hours and never got any drinks. When asked for some the server told us to ask somebody else who wasn't responsible for our area. Overall a disappointing trip. Read less