Harrahs

Heavenly, Lake Tahoe

The hotel

As soon as you arrive, you’ll see the natural stone and soothing wood panelling, like a giant Alpine-style retreat. This one overlooks the picturesque Sierra mountain range and Lake Tahoe. You can even enjoy these views from the picture windows in your room which, handily, is soundproofed to make sure you get a good night’s sleep. You may need it after exploring Heavenly's trails. Plus there’s so much to do here, from gambling in the casino and taking in one of the shows, to dining in fabulous restaurants (or in the all-you-can-eat buffet if you’re really hungry!). If all that sounds far too strenuous by half, fear not. The spa treatments, steam room, heated pool and sauna are all perfect for relaxing.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Night Club
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant
  • Casino

Where is it

Two blocks from Lake Tahoe and a similar distance from the speedy Heavenly gondola.

Hotel information

525 soundproofed rooms on up to 18 floors in 1 tower with 8 lifts. All with his and hers bathrooms, sitting area, air-conditioning, satellite TV with pay-per-view films and games, WiFi*, alarm/clock radio, mini-bar, hairdryer, tea/coffee making facilities, iron and board. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. Cribs, rollaway bed and fridge available on request*.

Premium Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Friday’s Station Steak & Seafood Grill with lake views (open for dinner). American River Café. Forest Buffet (open for brunch and dinner). Fatburger. LA Italian Kitchen (fresh Italian fare; food court). Thai Asian (food court). Starbucks®. 4 bars. Casino with tables and slots (over 21s only). Peek Nightclub*. Glass-domed indoor swimming pool. Hot tub. Fitness centre* with gym, sauna and steam room. Spa* (massages, Roman baths, steam room and saunas). Beauty Salon*. Gift shops. Business centre* with Internet access*. Golf* nearby (summer only). Parking fees vary depending on season, self-parking $8–$25 and valet parking $13–30, plus tax per night (payable locally, subject to change).

This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - In-room internet access daily for 2 devices - Fitness centre admission for 2 - local phone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: a Douglas County Tourism Surcharge of $5 per room per night will apply to bookings at this hotel (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3184)
  • Very good (1829)
  • Average (715)
  • Poor (270)
  • Terrible (217)
Image of the Tripadvisor rating Lack of Amenities

Jun 29, 2020 Cruiser219366

Even knowing the COVID-19 issues, no room amenities (mini frig,coffee, maid services, enough towels and bath room products for the stay,even toilet paper). Contacting the concierge was basically met with a brusque that’s the way it is even after I told her other Harrah’s properties in Nevada we’re providing these amenities. Last trip to Harrah’s… Read more
Even knowing the COVID-19 issues, no room amenities (mini frig,coffee, maid services, enough towels and bath room products for the stay,even toilet paper). Contacting the concierge was basically met with a brusque that’s the way it is even after I told her other Harrah’s properties in Nevada we’re providing these amenities. Last trip to Harrah’s Lake Tahoe. Read less
Image of the Tripadvisor rating Customers do not wear masks

Jun 18, 2020 martinfL9003LK Sacramento

Stayed there one night and played some slots. Customers wear masks at table games, but not so much elsewhere in the casino. This is annoying and makes me hesitant to come back. Same thing in Reno casinos.
Image of the Tripadvisor rating Checked into dirty hotel room

Jun 14, 2020 GrandTour205796 Fullerton, California

We stayed at Harrahs Lake Tahoe last week for 3 nights. It was our first visit, and we were very excited..but we were checked into a dirty room. I’d like to give the benefit of the doubt since they just reopened, but during a pandemic I find this unacceptable. I captured it all on film. We then were downgraded to a smaller suite than we originally… Read more
We stayed at Harrahs Lake Tahoe last week for 3 nights. It was our first visit, and we were very excited..but we were checked into a dirty room. I’d like to give the benefit of the doubt since they just reopened, but during a pandemic I find this unacceptable. I captured it all on film. We then were downgraded to a smaller suite than we originally had, but at least it was clean? 🙄 Restaurants around are great, and a lot of the staff was friendly. Good drink service on slot floor, and nice location. But the check in and room situation really put a damper on the whole trip. Read less
Image of the Tripadvisor rating worst reservation system ever

Jun 14, 2020 SamaZama San Francisco, California

This may be the greatest hotel in the world, but it is squirrely booking through their website and when you call you get an offshore call center that doesn't know anything about the hotel. Why don't you hire people that are local and know their property?
Image of the Tripadvisor rating Check in

Jun 8, 2020 Brad C Grants Pass, Oregon

I know you have extra cleaning procedures at the front desk. But only having 2 check in guest service windows open?? Monday at 4pm took a hour to get thru the line. Line is back up the wall they have everyone in