Harrahs

Heavenly, Lake Tahoe

The hotel

As soon as you arrive, you’ll see the natural stone and soothing wood panelling, like a giant Alpine-style retreat. This one overlooks the picturesque Sierra mountain range and Lake Tahoe. You can even enjoy these views from the picture windows in your room which, handily, is soundproofed to make sure you get a good night’s sleep. You may need it after exploring Heavenly's trails. Plus there’s so much to do here, from gambling in the casino and taking in one of the shows, to dining in fabulous restaurants (or in the all-you-can-eat buffet if you’re really hungry!). If all that sounds far too strenuous by half, fear not. The spa treatments, steam room, heated pool and sauna are all perfect for relaxing.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Night Club
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant
  • Casino

Where is it

Two blocks from Lake Tahoe and a similar distance from the speedy Heavenly gondola.

Hotel information

525 soundproofed rooms on up to 18 floors in 1 tower with 8 lifts. All with his and hers bathrooms, sitting area, air-conditioning, satellite TV with pay-per-view films and games, WiFi*, alarm/clock radio, mini-bar, hairdryer, tea/coffee making facilities, iron and board. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. Cribs, rollaway bed and fridge available on request*.

Premium Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Friday’s Station Steak & Seafood Grill with lake views (open for dinner). American River Café. Forest Buffet (open for brunch and dinner). Fatburger. LA Italian Kitchen (fresh Italian fare; food court). Thai Asian (food court). Starbucks®. 4 bars. Casino with tables and slots (over 21s only). Peek Nightclub*. Glass-domed indoor swimming pool. Hot tub. Fitness centre* with gym, sauna and steam room. Spa* (massages, Roman baths, steam room and saunas). Beauty Salon*. Gift shops. Business centre* with Internet access*. Golf* nearby (summer only). Parking fees vary depending on season, self-parking $8–$25 and valet parking $13–30, plus tax per night (payable locally, subject to change).

This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - In-room internet access daily for 2 devices - Fitness centre admission for 2 - local phone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: a Douglas County Tourism Surcharge of $5 per room per night will apply to bookings at this hotel (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3197)
  • Very good (1844)
  • Average (727)
  • Poor (279)
  • Terrible (225)
Image of the Tripadvisor rating Comfortable and Convenient

Apr 12, 2021 Frederick G Weatherford, Oklahoma

We went to Lake Tahoe for our anniversary and just to get out of town after a winter of being cooped up. As a Total Rewards member, our rooms were comped so that helped in our decision to stay here (full disclosure). Rooms are nothing special but are spacious, clean and comfortable. Staff is friendly, concierge is very helpful in booking day… Read more
We went to Lake Tahoe for our anniversary and just to get out of town after a winter of being cooped up. As a Total Rewards member, our rooms were comped so that helped in our decision to stay here (full disclosure). Rooms are nothing special but are spacious, clean and comfortable. Staff is friendly, concierge is very helpful in booking day trips, etc. Not a lot of food choices here--food court with a couple places, a typical diner, and a pretty high end joint on the top floor which was delicious--but you should have a reservation. The real draw here is the casino. Large array of games, decent limits on the tables, lots of various denominations on the slots. Cocktail service is a bit slow, but the drinks are good when they arrive. It is also a good place to use as a base to explore the are--can drive around the lake to the various other resort towns or just hang in town at the many bars. Read less
Image of the Tripadvisor rating Pandemic Harrahs

Apr 11, 2021 ValerieIHP Roseville, California

This was disappointing. We hadn't been anywhere for a year and I guess I was thinking of the past when we visited. None of the restaurants are open when we went and there is no place to get food unless you ask for delivery. I never did figure out how we were supposed to get reservations because there was no one in the restaurant and our only… Read more
This was disappointing. We hadn't been anywhere for a year and I guess I was thinking of the past when we visited. None of the restaurants are open when we went and there is no place to get food unless you ask for delivery. I never did figure out how we were supposed to get reservations because there was no one in the restaurant and our only contact was a computer who kept texting us to check out (on the day we arrived LOL) The food delivery cannot be described as anything but a rip off. When you have such a limited choice for dining, this should be free in my opinion. They are charging $75.00 for a steak (each) and a $10 delivery charge on top of an added 21 percent gratuity. Dinner cost $200 for us. I did not know I was eating at the French Laundry. We also had tremendous waits to get our car and to get any help of any kind at the hotel. Anyway, we will probably come back later in the year, order no food and hope some of the bars are open. Read less
Image of the Tripadvisor rating Decent place to stay for a night or two

Mar 31, 2021 SuzieCW San Francisco, California

We usually stay at Harrah's when we plan only one-two nights trip. Rooms are specious and clean. Hint: executive rooms are lower floor but recently remodeled , whereas, premium rooms are higher floor but older, not remodeled. There are many dining options here, Starbucks for delicious morning coffee too. Underground tunnel connects Harrah's to… Read more
We usually stay at Harrah's when we plan only one-two nights trip. Rooms are specious and clean. Hint: executive rooms are lower floor but recently remodeled , whereas, premium rooms are higher floor but older, not remodeled. There are many dining options here, Starbucks for delicious morning coffee too. Underground tunnel connects Harrah's to Harveys Hotel, which is really nice to walk back-forth without leaving hotels in winter. Locations is excellent - Heavenly Village and surrounded with shops and restaurants. Gondola to take you straight to Heavenly Ski Resort is near too. Both connected hotels have arcade for kids . CONS: Rooms can be very dry, so we bring our own humidifier . Beds are soft and bouncy that I personally don't like. Read less
Image of the Tripadvisor rating What's with this "Resort Fee" ?

Mar 18, 2021 michaelpY5606XC

OK, I did not read the details while booking this hotel via the @Southwest airline's site. There was a $28.50 plus tax per night Resort Fee. I picked this hotel quickly and did not read the fine print beyond the “grand total” I was being charged. When I checked in I asked what the “resort fee” was for. The young lady at the desk blurted out… Read more
OK, I did not read the details while booking this hotel via the @Southwest airline's site. There was a $28.50 plus tax per night Resort Fee. I picked this hotel quickly and did not read the fine print beyond the “grand total” I was being charged. When I checked in I asked what the “resort fee” was for. The young lady at the desk blurted out quickly …. “pool” but was quickly interrupted by a more senior male manager who said the pool was closed for the season. He ran off a list of things…. Wi-Fi (which was listed as free on the amenities), a morning newspaper (OK), and “access to the casino” ( random people can walk into the casino), parking (but parking was not monitored and free to any random person who wanted to go to the casino). I had pre-paid for the room so canceling the hotel was not an option. I asked for a waiver of the fee give that it had no value to me. The manager said, “You will have to take it up with Priceline who sent us the booking”. I called the number listed on the SWA website. It was to Booking.com and they would not talk to me unless I entered my confirmation number. I tried repeated on cell and landline phones but the system would not take my number. I gave up. In the future, I will avoid booking a hotel via the @SouthwestAirlines site and will be a LOT more careful on Booking. Read less
Image of the Tripadvisor rating Room 1019

Mar 16, 2021 nursejill Knoxville, Tennessee

We stayed 4 nights. I had read the bad reviews and was hesitant. We were extremely happy with our huge room that includes two bathrooms. Our view of lake and mountains was incredible and like looking at a picture. There are two full length mirrors and large sitting area in the room.. Our two queen beds were super comfy and everything was… Read more
We stayed 4 nights. I had read the bad reviews and was hesitant. We were extremely happy with our huge room that includes two bathrooms. Our view of lake and mountains was incredible and like looking at a picture. There are two full length mirrors and large sitting area in the room.. Our two queen beds were super comfy and everything was quiet. We missed the in-room coffee and microwave but found our way down to Starbucks each morning. There is some updating that needs done and especially in the bathrooms. However, they were clean and housekeeping brought us towels and refrigerator on request. Everyone has been very nice and friendly to us. The location next to Heavenly Village can't be beat. There were always $10 tables in the casino however they stayed full which lead us to leave a couple of times. I was impressed with the top shelf choice of free drinks while gambling. They allowed to spectate tables as long as we stood 6 feet back. They needed to be more tables in the evening. Dining is limited but were able to find dinner/breakfast nearby at Edgewood Cafe and Crows BBQ. Basecamp pizza is always crowded but a good choice. A short drive is Idle Hour for sunset wine tasting. We snowmobiled while in the area as well. This hotel was a nice surprise for us and we can't wait to come back. Read less