Westgate Park City Resort & Spa

Park City, Utah

The hotel

A seductive ski resort, ardent skiers and snowboarders get all the essentials and luxuries covered at Westgate Park City Resort & Spa: ski in/ski out accommodations, a complimentary ski valet service, and a prime position in Canyons Village at Park City, home to more than 300 ski runs. But it promises plenty of off-piste temptations too. It features Utah’s biggest indoor/outdoor pool, letting you swim beneath a stunning glass canopy or fresh mountain skies; the award-winning Serenity Spa; and a complimentary shuttle to attractions like Main Street and Deer Valley Ski Resort. To fuel you for the slopes, or refuel you when you return, there’s a coffee bar, The Marketplace selling snacks and drinks, the prize-winning Edge Steakhouse, and ‘Drafts’, a burger bar with global beers, mountain views and wraparound deck.

Amenities

  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Ski In Ski Out
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

At the base of Canyons Village at Park City, a leading ski and snowboard resort with more than 7,300 skiable areas, more than 140 ski runs, 38 lifts, 7 terrain parks, 14 bowls, 6 natural half pipes, 1 super pipe, 1 mini pipe, and ski instructors. The area’s summer activities include horse riding, golf, hiking, fishing, kayaking, and mountain biking. The hotel is 3.9 miles from the Main Street and 1.9 miles from Utah Olympic Park. Transfer time to Salt Lake City airport: 40 minutes.

Hotel information

488 suites and villas. All with air-conditioning, heating, complimentary WiFi, radio, alarm clock, telephone, kitchenette with a burner stove, mini-fridge and microwave, safe, tea/coffee making facilities, hairdryer, iron and board. Luxury Suites offer 1 king-size bed and a queen-size sleeper sofa, sleeping maximum 4 adults.

Signature Suite offer 1 king-size bed and a queen-size sleeper sofa, sleeping maximum 4 adults.

Signature 1-Bedroom Villas offer a deep soaking jetted bathtub, fully equipped kitchen, separate living and dining area, fireplace and balcony or terrace. These suites have 1 king-size bed and a queen-size sleeper sofa, sleeping maximum 4 adults.

Luxury 1-Bedroom Villas are larger with 1 king-size bed and a queen-size sleeper sofa, sleeping maximum 4 adults.

Signature 2-Bedroom Villas and Luxury 2-Bedroom Villas are the same but with 2 bathrooms, 2 king-size beds and 2 queen-size sleeper sofas, sleeping maximum 8 adults.

Edge Steakhouse (award-winning American-style steakhouse, dinner). Drafts Sports Bar & Grill (featuring over 50 beers from around the world, including 20 beers on tap, serving hand-crafted burgers, delicious wings and delectable sides). Coffee Bar (coffee, pastries, and grab-n-go breakfast items). The Marketplace (snacks, baked goods, coffee, soft drinks, wines, beers and spirits). Heated indoor/outdoor swimming pool. Hot tub. Serenity Spa by Westgate* (full-service day spa). Fitness centre. The Yoga Studio* (classes and personal training). OneFitness Camp* (get-fit retreat led by fitness instructors and including dining and activities). Kids’ Club* (potty trained, 3-12 years). Babysitting*. Ski valet service. Room service*. Shuttle service (to sights including Main Street, Deer Valley Ski Resort, local restaurants and grocery stores and Tanger Outlet Park City). Arcade/Game room. Laundry/dry-cleaning service. Complimentary WiFi. Parking available*.

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Fitness Centre - In-Room Safe - Sports Courts Access - Ski storage - Skier valet service - Nightly turndown service. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: minimum check-in age is 21 years old. This is a non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (575)
  • Very good (242)
  • Average (119)
  • Poor (69)
  • Terrible (62)
Image of the Tripadvisor rating Peaceful location outside of Park City with beautiful mountain views

Jul 21, 2021 donnalQ8267PB

Our spacious room had a full kitchen, super-comfortable bed, and a balcony. Except for coffee, we had enough supplies and amenities for a full-weeks' stay. However, there is a coffee bar right in the lobby. The pool was long enough that I was able to swim laps on one morning before other guests arrived. There is also another indoor 'relaxation'… Read more
Our spacious room had a full kitchen, super-comfortable bed, and a balcony. Except for coffee, we had enough supplies and amenities for a full-weeks' stay. However, there is a coffee bar right in the lobby. The pool was long enough that I was able to swim laps on one morning before other guests arrived. There is also another indoor 'relaxation' pool with waterfall, steam room and sauna which we enjoyed as well. Read less
Image of the Tripadvisor rating Health violations/poor management

Jul 15, 2021 Mat0eofEmmanuelf Idaho, Ohio

My family decided to celebrate a birthday at the Westgate Park City Resort and Spa for a 3-night stay. What we had hoped would be an amazing experience was sullied by several concerning incidents on the resort premise. To accommodate our party of 5 adults and three children, we booked the Luxury Two Bedroom Suite and a Signature One Bedroom Suite.… Read more
My family decided to celebrate a birthday at the Westgate Park City Resort and Spa for a 3-night stay. What we had hoped would be an amazing experience was sullied by several concerning incidents on the resort premise. To accommodate our party of 5 adults and three children, we booked the Luxury Two Bedroom Suite and a Signature One Bedroom Suite. On 09Jul, my son was running around the room when I noticed his socks were saturated. Upon inspection, I found a wet area of the carpet. I assumed that the kids had made a mess the night before, so I cleaned up the mess with the available towels to the best of my abilities. On 10Jul, the carpet was still saturated and front desk was notified at approximately 10:30am for maintenance to take a look as it seemed to be originating from the room’s a/c unit. The maintenance supervisor showed up 1 1/2 hours after the issue was reported and stated that the condensation drain line was clogged, causing the drip pan to overflow and leak into the adjacent 3x4 carpeted area. It was also noted that for that particular a/c unit, the last filter replaced was 31March2020 and a Neutronic(odor eliminator) was placed within the unit. We were offered an upgrade to our room and new accommodations were made available at 4:10 pm. Unfortunately this wasn’t our only incident involving poor safety standards and inadequate management of health and safety regulations. My wife had purchased three breakfast burritos from the on-site marketplace on July 10 in the evening to have a quick breakfast prior to our July 11 check out. My brother had consumed majority of the burrito when he discovered it to be covered in mold. I took all three items back down to the marketplace and to show them. I inquired about their inspection practices concerning the food products for sale in the open air display cooler and received a blank stare. I showed the staff member that even though the food items had a “sell-by” date label, the staff had failed to properly annotate it, leaving staff and consumers without a clue as to the expiration of its items. Read less
Image of the Tripadvisor rating Good, not great. Detailed Review below.

Jul 14, 2021 Q7210AIjanec Weston, Florida

We had a good stay overall, but here are some pros and cons below. Pros: Location is amazing. At the tip of the mountain, with the lifts right outside. Very beautiful. About 10 minutes drive from Main Street and even less to Utah Olympic Park. Surrounded by other resorts that have their own restaurants. Every evenings, outdoor concerts. Nice… Read more
We had a good stay overall, but here are some pros and cons below. Pros: Location is amazing. At the tip of the mountain, with the lifts right outside. Very beautiful. About 10 minutes drive from Main Street and even less to Utah Olympic Park. Surrounded by other resorts that have their own restaurants. Every evenings, outdoor concerts. Nice burger place for lunch. Adult pool and hot tub are nice and quiet. Deep jet tubs in the units. And the staff overall is very friendly!! Cons: They charged us a service fee of $200 on top of what we were supposed to pay. They didn't tell us about this charge when we were booking. Unfortunately the biggest con is something that hotel has no control over: The layout and design. It's counterintuitive and confusing. Multiple times a day, we heard ourselves say, "is this the right way? Is this where we turn?" The B units are small. It's hard to spread out even and unpack. It's also a bit outdated. If you like that kind of rustic feeling, you will be happy. Elusive Concierge wasn't around on Monday, Tuesday, Wednesday. Finally returned on Thursday, but by 11am. We are already gone by then. Only on the last day we finally were able to speak with her. Selection of pastries and bagels at the coffee shop is laughable. Read less
Image of the Tripadvisor rating One of the worst experiences that we have every had!

Jun 28, 2021 TravisDMurdock

There isn't much good to say about Westgate Park City, and the parking lot is about as tight as any parking lot that I have ever tried to park in. The covered parking takes you up several floors and then deads end, making turning around almost impossible. Eventually, after 30 minutes of trying to navigate through the garage, we asked the desk… Read more
There isn't much good to say about Westgate Park City, and the parking lot is about as tight as any parking lot that I have ever tried to park in. The covered parking takes you up several floors and then deads end, making turning around almost impossible. Eventually, after 30 minutes of trying to navigate through the garage, we asked the desk where to park, and they had us park across the street in the dirt. It took us nearly 20 minutes to try and make our way back to our room. Once at our room, we found that the partition door was wide open and tried calling the desk to let them know, but in the middle of all of this, our neighbors walked in on us and asked us what the hell we were doing there? We were sharing our room with another guest, and topping it off; they accused us of trespassing! At this point, we decided to brave the journey to the check-in counter and became lost as there were no signs or directions to the main lobby, but we finally found a staff member who directed us. Getting back to the entrance required us to take the elevator down the 3rd floor, walking through the garage up to the next level, and then finding another elevator to take us to the lobby. After 30 minutes of trying to carry our bags around and 45 minutes of trying to get a different room and another adventurous journey to find our new room, we were incredibly disappointed to learn that room smelled of mildew, had poor air circulation, had pubic hair on our pillows and fingerprints on the mirrors. We gave up and tried to go to bed, but the elevator right next to us kept us up most of the night. I can not recommend a stay here and if you do, prepare to be disappointed! Read less
Image of the Tripadvisor rating Customer Service- Amazing

Jun 15, 2021 ashlie898 Port Fairy, Australia

We stay at the Westgate for a month every year during ski season, the employees always go above and beyond to make this experience one of our most wonderful destinations. Recently Amazon defaulted to this location and sent my package to Westgate instead of my home on California. Customer service representative Danu took the time to locate the… Read more
We stay at the Westgate for a month every year during ski season, the employees always go above and beyond to make this experience one of our most wonderful destinations. Recently Amazon defaulted to this location and sent my package to Westgate instead of my home on California. Customer service representative Danu took the time to locate the package and return it to Amazon. This is what I would call above and beyond. Thank you! Setting the bar this high is what any business owner hope for in an employee! Read less