Moana Surfrider, a Westin Resort

Honolulu, Oahu

The hotel

Take in the rich heritage and stately décor of ‘The First Lady of Waikiki’. Something of a legendary resort, it cleverly combines turn-of the-century Victorian elegance with modern luxuries. Relax by the pool area, under the shade of the historic banyan tree, or on the hotel's private section of beach. Dining is a treat here — from the oceanfront setting of Beachhouse at the Moana to the delightful island tradition of afternoon tea at the Veranda at the Beachhouse. For a pre-dinner glass of wine or artisan beer, head to Vintage 1901 overlooking the banyan tree, or enjoy a tropical drink with live entertainment at The Beach Bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Honeymoon
  • No Smoking
  • Kids Club
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Surfing

Where is it

On a prime stretch of Waikiki Beach, opposite International Marketplace, with lots of shops, bars and restaurants.

Hotel information

793 rooms on 21 floors in 3 buildings. All with air-conditioning, LCD TV with pay-per-view films, high-speed Internet access*, alarm/clock radio, coffee maker, mini-fridge, safe, The Heavenly Bed®, hair dryer, iron and board. Double Banyan City Rooms or Double City View Diamond Rooms with 1 king-size Heavenly Bed®, sleeping maximum 2 adults.

Double Deluxe Tower City Room, sleeping maximum 4 adults.

Double Tower Partial Ocean View Rooms, sleeping maximum 4 adults.

Double Banyan Classic Ocean Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Diamond Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Tower Rooms, sleeping maximum 4 adults.

Premier Ocean View Rooms, sleeping maximum 4 adults.

Beachhouse at the Moana (oceanfront fine dining, open for dinner), Veranda at the Beachhouse (breakfast, lunch and afternoon tea), Surfrider Café (healthy breakfast and lunch), The Beach Bar (tropical drinks and casual Hawaiian cuisine for lunch and dinner), Vintage 1901 (wine, artisan beer and savoury bites). Beach Pool. Moana Lani Spa, A Heavenly Spa by Westin* (with steam room and relaxation lounge). WestinWORKOUT® Fitness Facility. Water sports rentals*. Hawaiian arts and crafts activities. Range of daytime/nighttime entertainment. Babysitting*. Room service*. Self-parking $35, valet parking $45, plus tax per night (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Standard WiFi in guest room and lobby - 2 bottles of water per day - One 4"x 6" colour photograph per room - Local and long distance phone calls - Children eat free from children's menus at designated outlets with paying adult - Intro to surfing lesson on beach (10-15 minutes) - Moana historical tour (Mon, Wed) - Ki Kilo Lani yoga class, daily - Morning Ho’ala sunrise ceremony (Wed only) – Aqua aerobics class (selected days) - Shopping, dining and spa discounts. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This hotel is non-smoking throughout.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3213)
  • Very good (1759)
  • Average (734)
  • Poor (357)
  • Terrible (339)
Image of the Tripadvisor rating Disappointing Honeymoon

Oct 23, 2021 Brie B

We just left the Moana for our honeymoon and I have to say we were pretty disappointed. I am a Marriott Platinum Elite and upon checking in there was no recognition. It's hard to describe but the man checking us in seemed to make us feel like we didn't fit the "criteria" to stay at the hotel. (we had just travelled 14 hours so we certainly weren't… Read more
We just left the Moana for our honeymoon and I have to say we were pretty disappointed. I am a Marriott Platinum Elite and upon checking in there was no recognition. It's hard to describe but the man checking us in seemed to make us feel like we didn't fit the "criteria" to stay at the hotel. (we had just travelled 14 hours so we certainly weren't looking our best). He failed to give us a parking pass or ever ask about parking which caused a headache when trying to leave the parking garage. He also never gave us towel cards so we couldn't get towels right away. When I asked about any upgrades, he said "Only if you want to pay more" despite my Platinum status giving us upgraded rooms if available - which there clearly were. The hotel was beautiful, definitely dated, but cool history. The poolside food and drinks were expensive, tasted good, but barely any alcohol in the drinks for $20. We had also met another couple there on their honeymoon who stated they received a bottle of champagne from the hotel for their honeymoon- we never received such thing. Very different experience from our Marriott stay on Maui where we were celebrated greatly for our honeymoon. Will not return back. Read less
Image of the Tripadvisor rating Perfect Getaway

Oct 21, 2021 790mitchellk El Segundo, California

Best and most relaxing vacation I’ve had in years. The staff paid attention to even the smallest detail (i.e. housekeeping leaving an extra complimentary bottle of water when they noticed I used both bottles provided, valet being overly courteous about directions/gas refill for rental car return) and went above and beyond. The direct beach access… Read more
Best and most relaxing vacation I’ve had in years. The staff paid attention to even the smallest detail (i.e. housekeeping leaving an extra complimentary bottle of water when they noticed I used both bottles provided, valet being overly courteous about directions/gas refill for rental car return) and went above and beyond. The direct beach access was a must and I highly recommend the on-site spa for massage treatment. My massage and spa experience was the perfect cap to an amazing stay. Read less
Image of the Tripadvisor rating Awesome location & Amazing Customer Service

Oct 20, 2021 Wanderer604912

The Moana Surfrider was an amazing place to stay - the location was beautiful, the staff was extremely helpful and overall was just wonderful. We ate at the restaurants and the food & drinks were delicious. The location is the best of all of the hotels we saw. The employees went “above and beyond” to ensure guests had an enjoyable stay.
Image of the Tripadvisor rating Good hotel with great location but needs to improve

Oct 16, 2021 LynnDB Houston, Texas

My husband, 2 of our adult children (3 rooms) stayed at Moana Surfrider. Because of the pandemic, we were happy to stay in one hotel with a beach and just relax for a week. Everything was good except the gym and the hoops we had to jump through to be able to work out daily. There is one under manned main desk that handles all hotel business. … Read more
My husband, 2 of our adult children (3 rooms) stayed at Moana Surfrider. Because of the pandemic, we were happy to stay in one hotel with a beach and just relax for a week. Everything was good except the gym and the hoops we had to jump through to be able to work out daily. There is one under manned main desk that handles all hotel business. To be able to work out, you have to stand in a long line to put your name on the wait list for a spot in the gym. When a spot becomes available, they will call you. Then you have to wait in another long line to get your gym key. After you workout, you have to again stand in a long line to hand in your gym key. I understand that it is tough getting workers to come back to work instead of making more money staying at home, but it costs a lot to stay at this hotel and guests are not getting a good deal here. The gym is well equipped. I was happy to see 2 Pelotons, but they were dirty, dusty and drenched in sweat because no one comes into the gym to clean. However, they do come in often to scold guests to keep their masks on during their entire workout. If you want a decent hotel on the beach, you'll probably have a nice stay. If you are a fitness buff, find another hotel. Read less
Image of the Tripadvisor rating Run down party hotel

Oct 12, 2021 Kirsten306 Saskatoon, Canada

My husband and I ended our babymoon with a 3 night stay at the Moana Surfrider. We were disappointed with our experience. While the lobby and outside of the building are nice, the interior is very run down. The carpet in the hallways is faded and dirty. Our room was not much better - clearly this hotel needs an update. The cleanliness of the hotel… Read more
My husband and I ended our babymoon with a 3 night stay at the Moana Surfrider. We were disappointed with our experience. While the lobby and outside of the building are nice, the interior is very run down. The carpet in the hallways is faded and dirty. Our room was not much better - clearly this hotel needs an update. The cleanliness of the hotel was not great. There were visible marks on the walls in the bathroom. We attempted to use the pool but there were no chairs left. In the end we didn't even go in the pool as it was overrun with very loud kids who were splashing and screaming; it was anything but relaxing. We got the feeling that this was a budget hotel for college kids. There were many young adults (early 20's) within the hotel who were not abiding by COVID protocols such as masking or limits on the elevators. It didn't seem that anyone at the hotel cared to enforce the COVID masking rules. I found this to be troubling given that we were travelling from Canada and required a negative COVID test in order to go back home. I would not recommend this hotel unless you are in college and just want to party. Read less