Moana Surfrider, a Westin Resort

Honolulu, Oahu

Hotel rating
Trip advisor rating: 4.0 Based on 5931 reviews

The hotel

With its rich heritage and stately décor, ‘The First Lady of Waikiki’ has been restored and revitalised. The legendary resort combines turn-of the-century Victorian elegance with modern Westin amenities and luxuries. By day, relax by the lovely pool area or on the hotel's private beach section. As the sunsets, guests congregate at Banyan Court to salute nature's glowing display with a cocktail, the strains of Hawaiian musicians taking them into the evening. The romantic 'sunset dinner' menu in Banyan Veranda features some mouth-watering Hawaiian and International creations. The resort is also home to Waikiki's first and only beachfront spa, boasting 14 treatment rooms and Westin WORKOUT fitness facility.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Honeymoon
  • No Smoking
  • Kids Club
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service

Where is it

On a prime stretch of Waikiki Beach, opposite International Marketplace, with lots of shops, bars and restaurants.

Hotel information

793 rooms on 6 floors in 3 buildings. All with air-conditioning, LCD TV with pay-per-view films, high-speed Internet access*, alarm/clock radio, coffee maker, mini-fridge, safe, The Heavenly Bed®, hair dryer, iron and board. Double Banyan City Rooms or Double City View Diamond Rooms with 1 king-size Heavenly Bed®, sleeping maximum 2 adults.

Double Deluxe Tower City Room, sleeping maximum 4 adults.

Double Tower Partial Ocean View Rooms, sleeping maximum 4 adults.

Double Banyan Classic Ocean Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Diamond Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Tower Rooms, sleeping maximum 4 adults.

Premier Ocean View Rooms, sleeping maximum 4 adults.

Beachhouse at the Moana (oceanfront fine dining). Veranda at the Beachhouse (specialty tea). Surfrider Café (healthy meals). Beach Bar (tropical drinks and casual Hawaiian cuisine). Vintage 1901 bar (wine, artisan beer and savoury bites). Beach Pool. Moana Lani Spa, A Heavenly Spa by Westin*. Water sports rentals*. Hawaiian arts and crafts activities. Range of daytime/nighttime entertainment. Poppins Day Care for kids*. WestinWORKOUT® Fitness Facility. Room service*. Self-parking is complimentary to Virgin Holidays guests. Valet parking is available (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - High-speed Internet access in guest rooms and lobby area - Self-parking for 1 vehicle per room - Unlimited local and toll-free telephone calls - Up to max 60 mins per day long distance calls - 2 x bottles of water in-room per day - Children 5yrs and under eat free from children menu at designated dining outlets for breakfast, lunch and/or dinner with paying adult - Mini surfing lessons (15 mins on beach) - Moana historical tour (Mon, Wed and Fri) - Ki Kilo Lani Yoga Class daily - Aqua aerobics class daily - 4"x 6" colour photograph per room - $5.00 discount on admission to Lolani Palace - Welcome beverage (2 glasses of wine per room per stay). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This hotel is non-smoking throughout.

Trip advisor rating: 4.0 Based on 5931 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2958)
  • Very good (1668)
  • Average (685)
  • Poor (318)
  • Terrible (302)
Image of the Tripadvisor rating The Real Deal

Feb 22, 2019 Kirochka Halifax, Canada

We recently spent four nights in Waikiki Beach grand old hotels — two nights at the Royal Hawaiian en route to a cruise in New Zealand, and two nights at he Moana Surfrider on the way back. The Royal Hawaiian is more famous. The Moana Surfrider is actually the oldest luxury hotel on this famous beach and the one which we greatly preferred. Its… Read more
We recently spent four nights in Waikiki Beach grand old hotels — two nights at the Royal Hawaiian en route to a cruise in New Zealand, and two nights at he Moana Surfrider on the way back. The Royal Hawaiian is more famous. The Moana Surfrider is actually the oldest luxury hotel on this famous beach and the one which we greatly preferred. Its original layout is preserved and there are public balconies both on the busy Main Street and on the beach. There is a spacious interesting “museum” on the second floor. The dining room is wonderful — around the central beachfront courtyard, both inside and outside tables. The Royal Hawaiian on the other hand has been overtaken by a shopping complex, and many of its spacious “historical” lobbies are vacant and under-utilized. The bar and restaurant staff at the Moana Surfrider seemed friendlier, and that hotel generally had a better vibe. If you like grand old hotels, your choice is between these two. I had heard only about the Royal Hawaiian, but having now stayed at both, I would return to the Moana Surfrider. Read less
Image of the Tripadvisor rating Not 5 star at the moment

Feb 22, 2019 LOLGoldCoast Tugun, Australia

After we had booked we heard about the picketing and staff strike going on at the hotel through a friend in Hawaii but the hotel never mentioned a thing. Luckily it was over by the time we got there but there was still obviously a lot of issues. I was also told about the beach bar being boarded up but it was months before we were due for our… Read more
After we had booked we heard about the picketing and staff strike going on at the hotel through a friend in Hawaii but the hotel never mentioned a thing. Luckily it was over by the time we got there but there was still obviously a lot of issues. I was also told about the beach bar being boarded up but it was months before we were due for our trip so assumed it would be fixed, nope not even slightly prettied up. This big eye sore is smack bang in the middle the yard under the famous banyan tree and blocking the view to diamond head from the pool. Our agent asked the hotel several times if there were renovations going on and they kept saying no until we sent them a photo of the bar, their excuse was that they had put up a pop up bar to replace it so it wasn’t counted as a reno. One guy she got through to totally agreed and offered us complementary beach club access. Anyway, so we get there and there is the bar all boarded up over the New Years break, looked even worse than I expected. The room service was in between certain times and finished really early so a late lunch for kids or in room dinner after 10 wasn’t possible. We called to order the kids in room dinner on Year’s Eve and they told us they had a limited menu of burgers and hot dogs only, you have to be kidding! Ummm what else.. water coming through our ceiling in the bathroom, not a drip, pooring through the lights, the guy that came to fix it said someone upstairs must have been having a wild shower and that it happens.. it happened to us twice. Another day all the water through taps was completely brown, they told us just to run the water and it would come good. Last but not least, my husband was refused entry to the beach club on our last day for not having the correct dress code.. everyone else in there including my self had thongs on and had just come from the beach also, he was completely dressed and quite embarrassed by it. Such a shame as it is an absolutely beautiful hotel and if it was run properly I would recommend it to no end. I’m really hoping to hear wonderful changes in the near future. (Photos wouldn’t attach for some reason) Read less
Image of the Tripadvisor rating Perfect Stay!

Feb 22, 2019 multiplicity12 Kansas City, Kansas

Beautiful, well-maintained and clean upscale hotel in Waikiki! The hotel is well-situated for beach and activities - phenomenal restaurants both on site and within steps of the hotel. The room was beautiful - with a great view of the ocean off the balcony. Higher floors are likely to be more restful, as it is right on the road. I stayed on the… Read more
Beautiful, well-maintained and clean upscale hotel in Waikiki! The hotel is well-situated for beach and activities - phenomenal restaurants both on site and within steps of the hotel. The room was beautiful - with a great view of the ocean off the balcony. Higher floors are likely to be more restful, as it is right on the road. I stayed on the 20th floor and it was perfect! Coffee on the porch rocking chairs is a must! Pricey? Sure...but it’s Waikiki! A great place to stay and enjoy! Read less
Image of the Tripadvisor rating Rude staff ruined our vacation

Feb 21, 2019 stazytravels Toronto, Canada

A stay at this hotel will ruin your vacation. My partner has platinum status with SPG and we travel together extensively. We've never been so disgusted by a hotel in our lives! Upon check-in we were informed that we wouldn't have platinum privileges during our stay. This is something we've never encountered before, and the person at the front… Read more
A stay at this hotel will ruin your vacation. My partner has platinum status with SPG and we travel together extensively. We've never been so disgusted by a hotel in our lives! Upon check-in we were informed that we wouldn't have platinum privileges during our stay. This is something we've never encountered before, and the person at the front desk wasn't sure why this was the case for this hotel. He offered for us to speak with his manager, and we agreed. The evening manager came out, guns blazing, and aggressively told us he "did not know or care" why we've never encountered this issue before, and left. The night manager left both us, and the front desk attendant speechless. He was completely rude, unhelpful, and made myself and my partner feel uncomfortable and unwelcome. Avoid at all cost! Read less
Image of the Tripadvisor rating Perfect location and historic charm

Feb 18, 2019 Dave S Nashville, Tennessee

Stayed here as a splurge for part of a recent trip. The grounds and courtyard dining options all make you feel so relaxed and appreciative of the history that the property oozes. The rooms in the main building are understandably a bit dated for the price, but considering the facilities that come with it it's not outrageous. Some high-end… Read more
Stayed here as a splurge for part of a recent trip. The grounds and courtyard dining options all make you feel so relaxed and appreciative of the history that the property oozes. The rooms in the main building are understandably a bit dated for the price, but considering the facilities that come with it it's not outrageous. Some high-end boutique gift shops if that's your thing and the beautiful Banyan tree in the courtyard pulls everything together wonderfully for a sunset chillax. Read less