Moana Surfrider, a Westin Resort

Honolulu, Oahu

The hotel

With its rich heritage and stately décor, ‘The First Lady of Waikiki’ has been restored and revitalised. The legendary resort combines turn-of the-century Victorian elegance with modern Westin amenities and luxuries. By day, relax by the lovely pool area or on the hotel's private beach section. As the sunsets, guests congregate at Banyan Court to salute nature's glowing display with a cocktail, the strains of Hawaiian musicians taking them into the evening. The romantic 'sunset dinner' menu in Banyan Veranda features some mouth-watering Hawaiian and International creations. The resort is also home to Waikiki's first and only beachfront spa, boasting 14 treatment rooms and Westin WORKOUT fitness facility.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Honeymoon
  • No Smoking
  • Kids Club
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service

Where is it

On a prime stretch of Waikiki Beach, opposite International Marketplace, with lots of shops, bars and restaurants.

Hotel information

793 rooms on 6 floors in 3 buildings. All with air-conditioning, LCD TV with pay-per-view films, high-speed Internet access*, alarm/clock radio, coffee maker, mini-fridge, safe, The Heavenly Bed®, hair dryer, iron and board. Double Banyan City Rooms or Double City View Diamond Rooms with 1 king-size Heavenly Bed®, sleeping maximum 2 adults.

Double Deluxe Tower City Room, sleeping maximum 4 adults.

Double Tower Partial Ocean View Rooms, sleeping maximum 4 adults.

Double Banyan Classic Ocean Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Diamond Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Tower Rooms, sleeping maximum 4 adults.

Premier Ocean View Rooms, sleeping maximum 4 adults.

Beachhouse at the Moana (oceanfront fine dining). Veranda at the Beachhouse (specialty tea). Surfrider Café (healthy meals). Beach Bar (tropical drinks and casual Hawaiian cuisine). Vintage 1901 bar (wine, artisan beer and savoury bites). Beach Pool. Moana Lani Spa, A Heavenly Spa by Westin*. Water sports rentals*. Hawaiian arts and crafts activities. Range of daytime/nighttime entertainment. Poppins Day Care for kids*. WestinWORKOUT® Fitness Facility. Room service*. Self-parking is complimentary to Virgin Holidays guests. Valet parking is available (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - High-speed Internet access in guest rooms and lobby area - Self-parking for 1 vehicle per room - Unlimited local and toll-free telephone calls - Up to max 60 mins per day long distance calls - 2 x bottles of water in-room per day - Children 5yrs and under eat free from children menu at designated dining outlets for breakfast, lunch and/or dinner with paying adult - Mini surfing lessons (15 mins on beach) - Moana historical tour (Mon, Wed and Fri) - Ki Kilo Lani Yoga Class daily - Aqua aerobics class daily - 4"x 6" colour photograph per room - $5.00 discount on admission to Lolani Palace - Welcome beverage (2 glasses of wine per room per stay). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This hotel is non-smoking throughout.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3046)
  • Very good (1699)
  • Average (708)
  • Poor (330)
  • Terrible (314)
Image of the Tripadvisor rating Bugs found in bed!

Jul 16, 2019 533MelissaM Sugar Hill, Georgia, United States

Upon my check into my room I discovered 4-5 of these bugs crawling on the box spring when I lifted up the bed skirt. Front desk was able to give me a new room, but still not what you would expect at a “resort”. Disappointed Marriott member.
Image of the Tripadvisor rating Happy endings holiday.

Jul 15, 2019 margienew18 Sydney, Australia

We Stayed 12 nights at Moana Surfrider Resort & truely experienced "The 1st Lady of Waikiki"!!, displaying Grand Victorian Elegance with Modern Resort amenities. Yes, it is perfectly located in the Heart of Waikiki, shopping, restaurants & all the attractions. Situated right on the beach front, it's all there for you to explore. Unfortunately,… Read more
We Stayed 12 nights at Moana Surfrider Resort & truely experienced "The 1st Lady of Waikiki"!!, displaying Grand Victorian Elegance with Modern Resort amenities. Yes, it is perfectly located in the Heart of Waikiki, shopping, restaurants & all the attractions. Situated right on the beach front, it's all there for you to explore. Unfortunately, we did have a few hiccups. Our room only had a partial ocean view, where we had booked ocean front. When we queried the front desk, they acknowledged the mistake & couldn't understand why we were given this room. The hotel was full, so we had to wait 4 days before they could move us. We we moved, not once, but twice due to the new room almost being the same, but the next floor up, both times we had problems with sloppy porters!! Hayley on front desk, "Full Credit" to this lovely staff member, finally found us the perfect room, plus, gave us tons of advice & information needed for facilities around hotel & Waikiki in general. The Manager, Christopher, I cannot speak of highly enough for his Professionalism, All Was Put In Order, when we brought these few matters to his attention. For the last week of our stay in this Lovely Hotel we immersed ourselves, finally experiecing a Truely Tropical holiday. The "Beach Club" access with superb meals, drinks & the best of service from the lovely friendly staff who go out to their way for U. Nice pool area and the "Beach Bar" Live music, good meals & awesome cocktails!! made it very hard to leave. Read less
Image of the Tripadvisor rating Noise

Jul 14, 2019 juliancW7087ZL Sydney, Australia

This is our second and last visit to the Moana Surfrider. We had a great stay in 2018 with an ocean facing room in the tower wing. Because our stay was so nice in 2018 we decided to spend more time at Waikiki and treat ourselves to 9 nights at the Moana. Big mistake. We again got a room in the tower, but this time facing the street. The room is… Read more
This is our second and last visit to the Moana Surfrider. We had a great stay in 2018 with an ocean facing room in the tower wing. Because our stay was so nice in 2018 we decided to spend more time at Waikiki and treat ourselves to 9 nights at the Moana. Big mistake. We again got a room in the tower, but this time facing the street. The room is clean and the turned out well on a daily basis. The noise at night from the street entertainers is monotonous and loud. On a Saturday night it is unbearable. It is currently 1.20am and we have been trying to get to sleep for approx 3 hours, with no sign of the music from outside abating. We might as well be trying to sleep in the middle of the bar. Reception staff were quite apologetic, although can do nothing about it or tell you when it might end. For the high rates they charge, they really should invest in some better soundproofing. If you want peace and quiet, I recommend getting somewhere a little less central to all the nightlife. We certainly will next time. At a much lower rate as well, I am sure. Read less
Image of the Tripadvisor rating Partial Ocean View

Jul 13, 2019 jomama131 Ladera Ranch, California

The outside of the hotel is beautiful! We just checked in today and I’m a little bummed the person I spoke to in reservations recommended the partial ocean view over the ocean view. I really try to go with recommendations of people that know the property best. The day I booked they were the same price. I understand the partial ocean view has… Read more
The outside of the hotel is beautiful! We just checked in today and I’m a little bummed the person I spoke to in reservations recommended the partial ocean view over the ocean view. I really try to go with recommendations of people that know the property best. The day I booked they were the same price. I understand the partial ocean view has outside balcony seating, but I should have gone with my gut and chosen the full ocean view without the balcony. I won’t be sitting out there because it is not that nice. Missing the view... Read less
Image of the Tripadvisor rating Most disappointing stay I had!

Jul 12, 2019 allstart1234 Usa, Japan

Title says a lot since I travel for work and get to stay at many different hotels. To start off the hotel experience when pulling up was a big turn off, busy front full of cars and no where else to go. Valet didn't even greet us or help with our luggage. The hotel is one of the oldest hotels in Oahu and it feels like it, the main building has that… Read more
Title says a lot since I travel for work and get to stay at many different hotels. To start off the hotel experience when pulling up was a big turn off, busy front full of cars and no where else to go. Valet didn't even greet us or help with our luggage. The hotel is one of the oldest hotels in Oahu and it feels like it, the main building has that old smell and small rooms. Even the newest building they have is getting very dated and worn, bathrooms are small and the furniture needs updating. For the price I paid here, It was probably the most disappointing stay I've ever had, Read less