Anaheim Portofino Inn & Suites

Anaheim, Los Angeles

The hotel

Situated just a 10-minute stroll or a short shuttle bus ride from Disneyland® Resort, California, the Anaheim Portofino Inn & Suites provides plenty of excuses to get closer to Mickey and the gang as well as offering an array of entertainment alternatives in downtown Anaheim. Deluxe rooms are ideal for families and comfortably sleep 4 guests, with the chance to upgrade to suites providing ample space for a maximum of 6 occupants. Aside from the accommodation you'll be able to keep your energy levels up at the heated outdoor swimming pool or the fitness room, with a video games arcade ensuring kids also get to let off steam. Anaheim features a great choice of restaurants, shops and bars, which are all easily accessible from the Portofino, and if you're looking for entertainment for all the family then Anaheim GardenWalk presents a fab alternative to days out at Disneyland®.

Amenities

  • Spa
  • Swimming Pool
  • Families
  • Theme Parks
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Close to City Centre

Where is it

Situated very close to Disneyland® Resort but also a wide range of restaurants, entertainment venues and the huge outdoor lifestyle centre, Anaheim GardenWalk.

Hotel information

190 rooms and suites, some with private balcony or patio. All with TV, complimentary WiFi available, mini-fridge, microwave, tea/coffee maker, hairdryer, iron and board. Deluxe Rooms with 2 queen-size beds and private balcony or patio, sleeping maximum 4 adults.

Kid Suites with 1 king-size bed, twin-size bunk bed and sofa sleeper bed, sleeping maximum 6 guests.

Heated outdoor pool and sun deck. Spa*. Fitness room. Video games arcade. Shuttle service to Disneyland® Resort*. Complimentary WiFi. Gift shop (drinks, snacks and souvenirs). Free board games at front desk.

This hotel has a resort fee of $18.79 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Standard High-Speed Internet Access - Self-Parking (One Vehicle per Room Reservation). - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This is a non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (530)
  • Very good (698)
  • Average (355)
  • Poor (165)
  • Terrible (104)
Image of the Tripadvisor rating Family trip

Sep 21, 2020 nclay1982

I was really unhappy with this hotel. Stains on walls! Bathroom floor dirty! Curtains had stains and drips! Mirror was filthy with dust! Stains on sheets! Toilet clogged asked for plunger sent someone who refused to enter the room wanted me to move my whole family out told him to just leave the plunger he set it by door and walked away. I feel… Read more
I was really unhappy with this hotel. Stains on walls! Bathroom floor dirty! Curtains had stains and drips! Mirror was filthy with dust! Stains on sheets! Toilet clogged asked for plunger sent someone who refused to enter the room wanted me to move my whole family out told him to just leave the plunger he set it by door and walked away. I feel like if they are going to be open and charge the prices they do they need to provide better service and make sure there rooms are more cleaner and not so dirty! Room 2405 is where we stayed. I will never stay here again Read less
Image of the Tripadvisor rating Not clean, dingy rooms

Aug 6, 2020 Kim Varney C Hancock, New Hampshire

We stayed here as a large group for a conference. The hotel rooms were filthy. A colleague brought wipes for us to use and the surfaces were gross. Bathroom, tables, doorknobs, etc. The fixtures in some rooms were broken. The housekeeping staff was very nice as was the front desk staff. There are hotels closer to the conference center that provide… Read more
We stayed here as a large group for a conference. The hotel rooms were filthy. A colleague brought wipes for us to use and the surfaces were gross. Bathroom, tables, doorknobs, etc. The fixtures in some rooms were broken. The housekeeping staff was very nice as was the front desk staff. There are hotels closer to the conference center that provide breakfast and food. This is not it. Read less
Image of the Tripadvisor rating Almost perfect for parents of young kids, with one fatal flaw

Apr 24, 2020 danielsN4959ND San Jose, United States

The layout of the suite is excellent, nearest the door is the bathroom and king bed for the parents, further in the room, behind a partial wall is the bunk-bed and couch for kids. This works great when you want to put them to bed but aren't ready to turn the lights out yourself. There are two sliding doors that close to completely isolate the… Read more
The layout of the suite is excellent, nearest the door is the bathroom and king bed for the parents, further in the room, behind a partial wall is the bunk-bed and couch for kids. This works great when you want to put them to bed but aren't ready to turn the lights out yourself. There are two sliding doors that close to completely isolate the kids "room" from your "room". This all works wonderfully, except that the sliding doors are not opaque, they are glass! There is a curtain hung on them, but it is so thin that you can see completely through it from the inner room. It doesn't block light at all, thus defeating the whole point. We worked around this by pulling blankets off the beds and using them to help block the light out. Next time we'll be ready with binder clips to help hang the blankets up, but this could all be fixed if they simply had solid wood doors. The doors don't need to be fancy, they need to actually partition the rooms for privacy and light blocking. Or, if the curtains were actually made of a light blocking material (not just a "privacy" material, a "black out" material) then it would work perfectly. As it is, we will probably stay here again, we will just come prepared to retro-fit our own light blocking solution on the partition doors, but would love to not have to mess with it. As for distance to Disneyland, it isn't "across the street" close, but it's pretty close and conveniently close to CVS. Realistically, if you are walking around the park all day, this isn't going to add much more walking comparatively (assuming you aren't going back and forth multiple times per day). Read less
Image of the Tripadvisor rating Trouble with Booking.com

Mar 26, 2020 Michaeltravel2

Amada at this hotel was too kind and beautiful!! Been trying to cancel and reschedule my trip as I’m unable to travel with the health issues at this time and Booking.com wouldn’t call back from a week + but Amada was able to get me fixed up and now I can reschedule with no penalty! Thank you once again and thank you for being so kind and helpful,… Read more
Amada at this hotel was too kind and beautiful!! Been trying to cancel and reschedule my trip as I’m unable to travel with the health issues at this time and Booking.com wouldn’t call back from a week + but Amada was able to get me fixed up and now I can reschedule with no penalty! Thank you once again and thank you for being so kind and helpful, you rock!!! Read less
Image of the Tripadvisor rating Good location close to restaurants but avoid if you are in a wheelchair

Mar 10, 2020 wendygutterson Melbourne, Australia

Great location. We had a family room on level 2 so was grateful they had a lift. Unfortunately the family rooms were in the second building which required you use a card to open the door. I had broken bones in my foot before the trip so had hired an electric wheelchair. You can’t swipe the card and open the door in a wheelchair without getting… Read more
Great location. We had a family room on level 2 so was grateful they had a lift. Unfortunately the family rooms were in the second building which required you use a card to open the door. I had broken bones in my foot before the trip so had hired an electric wheelchair. You can’t swipe the card and open the door in a wheelchair without getting out of the chair which which was inconvenient. I could also hear what was happening in the rooms around us and hear people coming back at night and leaving in the morning. The walls are like paper between the rooms so if you are a light sleeper that could be an issue. Read less