Renaissance Palm Springs

Palm Springs, USA

Virgin rating

The hotel

A mix of style and fun, Renaissance Palm Springs is a welcoming desert hideaway. Reserve yourself a cabana by one of the biggest pools in the area, relax among the palm trees and gaze at the mountains, or maybe book yourself a massage at the spa. Rocks Lounge is the place to be for getting social, with coffee, cocktails and great food — the evening fire pits adding nicely to the laidback Californian vibe. Fancy exploring the restaurants downtown? It’s not far at all, but if it’s too hot to walk in the heat, the hotel will drive you down.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Children's Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

Located in Downtown Palm Springs, a short walk from restaurants and bars. There are golf courses and other activities nearby, and Joshua Tree National Park is about an hour away.

Hotel information

410 rooms and suites on 5 floors. All with air-conditioning, HDTV, WiFi, tea/coffee-making facilities, alarm/clock radio, safe, hairdryer, Aveda bath amenities, iron and board. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Pool View Suites have separate living/sitting room, with 1 king-size with full-size sleeper sofa, sleeping maximum 4 adults.

Date restaurant (open for breakfast). Rocks Lounge (lounge bar and outdoor patio, serving light meals). Pool bar (open for drinks and light lunches). Corner Pantry (takeaway snacks and drinks). Outdoor pool (heated seasonally) with private cabanas* and firepits. Kids pool and sandbox. Whirlpool. Spa Del Sol* (massages and body treatments). Fitness centre. Complimentary WiFi in public areas. Complimentary downtown shuttle. Room service*. Business centre*. Self-parking $30, valet-parking $40, per day (payable locally, subject to change).

*Denotes local charge.

Non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (271)
  • Very good (102)
  • Average (49)
  • Poor (31)
  • Terrible (35)
Image of the Tripadvisor rating Our check in started off on the wrong foot...not expected from hotel.

May 10, 2022 939darcyw

Booked this thru a third party seller (priceline) - but had i known the prices were a little better, would have done it direct, that said... Originally it showed a 3pm Sat check in, then it was 4pm...This was a girls get away for just two of us-but we totally understand if you are understaffed - but~~~~ We called about a 3pm check in, was told… Read more
Booked this thru a third party seller (priceline) - but had i known the prices were a little better, would have done it direct, that said... Originally it showed a 3pm Sat check in, then it was 4pm...This was a girls get away for just two of us-but we totally understand if you are understaffed - but~~~~ We called about a 3pm check in, was told it should be ready at 4pm...we arrived at 3:30 (did a resort pass at ANOTHER place, due to this late check in) and young woman at Renaissance desk told us they would call when it was ready...so we went to get something to eat, off property. At 5pm we returned to them, still not ready - apologies for not calling us, mutterings about how this room is an upgrade from what I originally booked - King with couch pullout. They gave us two "drink tix" for house wine/beer to make up for it? wow. Nope not an upgrade, it was what i booked. MAYBE the PURE room part (now with a view of a parking lot and construction), but a King with a couch (sleeps 3), just the same. Two bath towels for two people? Undusted bedside table, pulled away dust on my hands while searching for light switch. It is not the property's fault (...) but the pool was pretty gross- nothing was cleaned around the pool (5:30-6pm by time we got down there) - and we watched a maintenance guy skim the pool (near us, we were on chairs, watching) then dump a bucket of "water" in along the side he skimmed (shock or cleaner), and there were people in the pool! A management type was "supervising" - blonde woman in a yellow/white summer dress with mule slides... It was pretty nasty all around - so we hoped for a better outcome the next day. At 6:30 am I went out to find a car charger (get with the times, property, nothing there???) and when i came back, I spoke with Peter about the situation. He apologized and understood all that happened - he extended our check out time to 3pm, THAT was really nice- we got to enjoy a clean pool and less people (they were checking out!) - we thoroughly enjoyed the "new" day! He said he would put 10k points in my Marriott account and I have yet to see that happen, but Peter tried to make a better situation out of a sour one. It is a nice property - and the general public sucks- they are selfish and do not clean up after themselves or their children, but the Renaissance needs to step up its cleaning throughout a day to make it enjoyable, for everyone, else. If i get a good rate I may try this one again, but still waiting for the points promised to hit my Marriott account- Tuesday, not there yet. Read less
Image of the Tripadvisor rating Alex

May 1, 2022 alexandergK119HD

Amazing place to be.. everything was perfect and this was honestly the best thing to do during vacation time with friends and family. Thank you again for this amazing experience. Definitely will be back
Image of the Tripadvisor rating Stagecoach 2022!

Apr 30, 2022 maddym489

The renaissance Palm Springs was a perfect place to relax post festival. The staff were so accommodating, especially Alex. The pool was huge and the accommodations were perfect! I would definitely stay here for my next festival!
Image of the Tripadvisor rating Great food and bar service!

Apr 29, 2022 janejS7978MX

Loved our bartenders here at the bar - super hard workers and attentive even though they were short stafffed. Super friendly, great drinks, great food. lobby was lovely, will definitely come stay here next time!
Image of the Tripadvisor rating Great Stagecoach experience!

Apr 29, 2022 debcI1876KZ

Such a great Stagecoach weekend! We had great service at the front desk and at the bar. Delicious drinks and appetizers both at the lobby bar and pool side Will definitely be back next time we are in the area.