Renaissance Palm Springs

Palm Springs, USA

The hotel

A mix of style and fun, Renaissance Palm Springs is a welcoming desert hideaway. Reserve yourself a cabana by one of the biggest pools in the area, relax among the palm trees and gaze at the mountains, or maybe book yourself a massage at the spa. Rocks Lounge is the place to be for getting social, with coffee, cocktails and great food — the evening fire pits adding nicely to the laidback Californian vibe. Fancy exploring the restaurants downtown? It’s not far at all, but if it’s too hot to walk in the heat, the hotel will drive you down.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Children's Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

Located in Downtown Palm Springs, a short walk from restaurants and bars. There are golf courses and other activities nearby, and Joshua Tree National Park is about an hour away.

Hotel information

410 rooms and suites on 5 floors. All with air-conditioning, HDTV, WiFi, tea/coffee-making facilities, alarm/clock radio, safe, hairdryer, Aveda bath amenities, iron and board. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Pool View Suites have separate living/sitting room, with 1 king-size with full-size sleeper sofa, sleeping maximum 4 adults.

Date restaurant (open for breakfast). Rocks Lounge (lounge bar and outdoor patio, serving light meals). Pool bar (open for drinks and light lunches). Corner Pantry (takeaway snacks and drinks). Outdoor pool (heated seasonally) with private cabanas* and firepits. Kids pool and sandbox. Whirlpool. Spa Del Sol* (massages and body treatments). Fitness centre. Complimentary WiFi in public areas. Complimentary downtown shuttle. Room service*. Business centre*. Self-parking $30, valet-parking $40, per day (payable locally, subject to change).

*Denotes local charge.

Non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (100)
  • Very good (93)
  • Average (43)
  • Poor (23)
  • Terrible (26)
Image of the Tripadvisor rating Solid Choice for Palm Springs. Older Hotel; Great Location

May 2, 2021 Frqflier Brooklyn, New York

Decent older hotel that is about a 10 minute walk away from the main strip in Palm Springs. Great pool that can be crowded, but at the end of the day, my wife and I always found a spot and enjoyed cooling off in the pool. Didn't love the super cloudy water coming out of the faucet in the room, but their note explained because "it's desert… Read more
Decent older hotel that is about a 10 minute walk away from the main strip in Palm Springs. Great pool that can be crowded, but at the end of the day, my wife and I always found a spot and enjoyed cooling off in the pool. Didn't love the super cloudy water coming out of the faucet in the room, but their note explained because "it's desert water. " None of the free computers just off the lobby area seemed to work properly. (If you ran a hotel, wouldn't you have someone check the computers daily to make sure they were working reasonably well?) As a hotel guest I fully understood that my experience during Covid may not have reflected what it's like to stay at this hotel during normal hotel times. Hate the added "resort fee" and one day consumers have to push back. Not sure how, but hoping someone will come up with fees included in the base rate. Resort fees are a complete ripoff that screw consumers (and hotels don't have to pay commissions on to travel agents/booking services, the revenue goes right to their bottom line.) Resort fees are a scourge on the traveling public. I mean I'm paying a premium to stay at a resort, so why hit me with a fee, right? Read less
Image of the Tripadvisor rating A few quirks but overall good

Apr 27, 2021 jameskdean Panay Island, Philippines

When I arrived, I called and asked for a shuttle pickup only to be told the shuttle wasn't operating because of Covid. Got a nice room with a fantastic view of the mountains. I was jet lagged so bought a discounted overpriced sandwich from the lobby store complete with hard stale bread to tide myself over to breakfast. Frankly - not good. The… Read more
When I arrived, I called and asked for a shuttle pickup only to be told the shuttle wasn't operating because of Covid. Got a nice room with a fantastic view of the mountains. I was jet lagged so bought a discounted overpriced sandwich from the lobby store complete with hard stale bread to tide myself over to breakfast. Frankly - not good. The grab and go breakfast looked equally disappointing and overpriced. I went out to eat. The next night went back down and saw the sandwiches in the shop had been restocked, forked over $12 for another one and figured it would be OK, this one was the perfect combo of stale bread and wet & soggy in the corners. Annoying and easily fixable. On the day I left, as I headed down to the lobby early morning I tried to get an Uber and a Lyft to no avail. I then called the taxi and they said there weren't any cabs that morning. When I asked - I was told the shuttle was only for air crew, trying not To panic, Steven at the front desk just looked and me and said "don't worry, we'll get you there..." They did by allowing the airline crew shuttle to take me. Overall, I liked to hotel and I especially appreciate Steven and the early morning shuttle driver. The F+B seems a bit off given the pandemic, but please revisit your lobby store sandwich strategy! (Cling wrap might do the trick). Thank you for a good stay. Read less
Image of the Tripadvisor rating Marriott should be embarrassed

Apr 20, 2021 denealio Melsbroek, Belgium

Marriott should be embarrassed to have this hotel under their "Renaissance" brand, it's more like a select service property, a deceptive one at that: - They advertise no resort fee, but make it up with a $35/night self parking fee - No shower gel in the room or even available upon request. Mouthwash is only available for sale in the pantry. -… Read more
Marriott should be embarrassed to have this hotel under their "Renaissance" brand, it's more like a select service property, a deceptive one at that: - They advertise no resort fee, but make it up with a $35/night self parking fee - No shower gel in the room or even available upon request. Mouthwash is only available for sale in the pantry. - Elite members don't get breakfast during COVID, even though they sell a breakfast by the pool. - Since there is no housekeeping during your stay, the hotel has conveniently put large concert/outdoor event style cardboard trash cans throughout the hotel - likely another way to cut costs of needing staff to empty on a regular basis. Marriott can do better and so can you by staying elsewhere. Read less
Image of the Tripadvisor rating Spring Break Review For Family Of 3

Apr 10, 2021 SurfTwiceDaily Manhattan Beach, California

Two adults with a 9-year old child stayed 4 nights for Spring Break. Note we are Marriott Platinum Elite and got upgraded to a Resort Suite. Location is great and you can walk or 2 minute drive to main downtown with tons of dining and shopping. Service was 4 star but little issues outlined below drag it down to a 3 star review. We were told… Read more
Two adults with a 9-year old child stayed 4 nights for Spring Break. Note we are Marriott Platinum Elite and got upgraded to a Resort Suite. Location is great and you can walk or 2 minute drive to main downtown with tons of dining and shopping. Service was 4 star but little issues outlined below drag it down to a 3 star review. We were told upon check out that we qualified for the discounted parking rate of $25 due to our Marriott status, but no parking was charged on the bill at checkout, normal rate is stated at $35 per night. Overall the property is just a bit dated in the public areas. Gates and railings are worn, some light fixtures in the halls were not working or had old bulbs. Inside our room was fine, but the sliding glass door would not lock and was pretty old (was not a safety issue since we were on the top floor). Nice recent furnishings and super comfortable king-size bed. We were at the end of the hall so super quiet as well for a good night's sleep. Staff definitely well trained and did their best. Hotel was sold out so pool seating was at a premium; you had to get inline by 9am when it opened to get a good set up. Unfortunately food and beverage options were limited to pre-packed foods and grilled items only. Pool staff kept drinks flowing but only from 11am on. COVID review - so no bell hops to assist with luggage, trash bins at times were overflowing since everyone was getting lunch and dinner delivered and there was a strange absence of large trash receptacles in public places. No maid service is given for safety protocols. Read less
Image of the Tripadvisor rating Nice getaway

Apr 9, 2021 mirsb123 Los Angeles, California

Alexandra at the front desk was awesome. Staff are really nice. I had an issue with the fridge and shower temp and they moved me right away. The pool was huge and fun, great drinks, especially the frozen cocktails! The rooms are clean and bed was super comfy. Very close (10 min walk) to shops and restaurants. Great little getaway!