Renaissance Palm Springs

Palm Springs, USA

The hotel

A mix of style and fun, Renaissance Palm Springs is a welcoming desert hideaway. Reserve yourself a cabana by one of the biggest pools in the area, relax among the palm trees and gaze at the mountains, or maybe book yourself a massage at the spa. Rocks Lounge is the place to be for getting social, with coffee, cocktails and great food — the evening fire pits adding nicely to the laidback Californian vibe. Fancy exploring the restaurants downtown? It’s not far at all, but if it’s too hot to walk in the heat, the hotel will drive you down.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Children's Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

Located in Downtown Palm Springs, a short walk from restaurants and bars. There are golf courses and other activities nearby, and Joshua Tree National Park is about an hour away.

Hotel information

410 rooms and suites on 5 floors. All with air-conditioning, HDTV, WiFi, tea/coffee-making facilities, alarm/clock radio, safe, hairdryer, Aveda bath amenities, iron and board. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Pool View Suites have separate living/sitting room, with 1 king-size with full-size sleeper sofa, sleeping maximum 4 adults.

Date restaurant (open for breakfast). Rocks Lounge (lounge bar and outdoor patio, serving light meals). Pool bar (open for drinks and light lunches). Corner Pantry (takeaway snacks and drinks). Outdoor pool (heated seasonally) with private cabanas* and firepits. Kids pool and sandbox. Whirlpool. Spa Del Sol* (massages and body treatments). Fitness centre. Complimentary WiFi in public areas. Complimentary downtown shuttle. Room service*. Business centre*. Self-parking $30, valet-parking $40, per day (payable locally, subject to change).

*Denotes local charge.

Non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (98)
  • Very good (88)
  • Average (40)
  • Poor (22)
  • Terrible (22)
Image of the Tripadvisor rating No working AC

Sep 20, 2020 514jackelines

Hotel was mediocrely clean, our room didn’t have a working AC and when I called front desk to let them know they said they could send a tech up to look at it or I could switch rooms. This was at 10:30pm at night and I have 3 kids under the age on 4 so I requested a tech. None showed up and after 30 min I got a call back asking if we felt a… Read more
Hotel was mediocrely clean, our room didn’t have a working AC and when I called front desk to let them know they said they could send a tech up to look at it or I could switch rooms. This was at 10:30pm at night and I have 3 kids under the age on 4 so I requested a tech. None showed up and after 30 min I got a call back asking if we felt a difference in our room because they were able to control the AC from down stairs. I said no! Then she said well we could switch your room, at this point I was so upset because that’s not what they told me when I called and the lady on the phone was not apologetic at all or empathetic. She recommended a fan and I agree to that because my kids were finally asleep and I didn’t want to wake them up. The kids pool was dirty and none would go and service us on that side. Go spend your money somewhere else. Horrible hotel. Read less
Image of the Tripadvisor rating Extreme Disappointment

Sep 9, 2020 Pinacoladalover2 Yorba Linda, California

As an avid lover of the Renaissance brand I have been to many. This is by far the worst. The only positive is the room was clean. The parking lot littered with beer cans and Capri Sun pouches was an eyesore upon arrival. Carpet in lobby was heavily stained as though it had not been cleaned in weeks. I understand we have a pandemic happening,… Read more
As an avid lover of the Renaissance brand I have been to many. This is by far the worst. The only positive is the room was clean. The parking lot littered with beer cans and Capri Sun pouches was an eyesore upon arrival. Carpet in lobby was heavily stained as though it had not been cleaned in weeks. I understand we have a pandemic happening, however, that is not an excuse to not uphold appearances and maintain cleanliness. Many amenities were closed and the food was only available on weekends. Only one pool was available and the other ones were either drained or grossly discolored. Read less
Image of the Tripadvisor rating Springbreak during Covid in August

Aug 2, 2020 ChrisWeike El Monte, California

Staff is great. Rooms can get a refresh, pool feels like spring break with 3 different parties blasting their own music, smoking and eating in the pool and the pool staff doesn't care. Pool towels have disgusting stains. I am not expecting a 5 star hotel, but also not a 2 star place. Also, when the hotel runs on 20% occupancy rate, they should… Read more
Staff is great. Rooms can get a refresh, pool feels like spring break with 3 different parties blasting their own music, smoking and eating in the pool and the pool staff doesn't care. Pool towels have disgusting stains. I am not expecting a 5 star hotel, but also not a 2 star place. Also, when the hotel runs on 20% occupancy rate, they should upgrade their Elite Members. Overall disappointed. Read less
Image of the Tripadvisor rating Still the best business conference hotel in Plam springs

Jul 27, 2020 MichaelK285 Los Angeles, California

I suspext there are many ways to rank an hotel. I like to often recommend hotels by Purpose as much as Price. The Renaissance hotel for the Purpose of business is the best hotel in Palms Springs period. If you are look for the best resort hotel in Palms Springs or Family Vacation resort or Party hotel then many other options are better. But… Read more
I suspext there are many ways to rank an hotel. I like to often recommend hotels by Purpose as much as Price. The Renaissance hotel for the Purpose of business is the best hotel in Palms Springs period. If you are look for the best resort hotel in Palms Springs or Family Vacation resort or Party hotel then many other options are better. But for Business... this is the best in Palm Springs. Read less
Image of the Tripadvisor rating Worst service in Palm Springs

Jul 11, 2020 Dhhf68

We came to Palm Springs every summer and so far this is the ONLY hotel that we wouldn’t recommend, no AC bad service and on top of that cockroaches, there a lot of options in the area, try to avoid this place.