Intercontinental Mark Hopkins

San Francisco, USA

The hotel

A historic hotel offering great rooms, a great location and a great view. The InterContinental Mark Hopkins is centrally located to many of the city's tourist attractions but make sure you visit the hotel's rooftop lounge, Top of the Mark on the 19th floor to enjoy 360 degree city views and a signature martini menu.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

At the top of Nob Hill within close proximity to Chinatown, Union Square and the Financial District. Valet parking available*.

Hotel information

380 rooms and suites. All with telephone, mini-bar*, safety deposit box, hair dryer and wireless Internet access*. Standard Rooms with limited city/neighbourhood views and 1 king-size bed, sleeping max 2 adults.

Top of the Mark restaurant and lounge (cocktails and light dining). Fitness centre. 24-hour front desk, concierge desk, valet parking*, dry cleaning service*, room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1157)
  • Very good (1002)
  • Average (432)
  • Poor (178)
  • Terrible (83)
Image of the Tripadvisor rating Lovely classic ambience

May 22, 2019 Leena M Dubai, United Arab Emirates

This was our stop on the final leg of our West Coast tour. Overall a good experience. But a word of caution to those who with brown skin. Your treatment at the service desk might differ, depending on who is attending to you. We had the 'pleasure' of being checked in by an individual who dismissed any clarification with an attitude that indicated… Read more
This was our stop on the final leg of our West Coast tour. Overall a good experience. But a word of caution to those who with brown skin. Your treatment at the service desk might differ, depending on who is attending to you. We had the 'pleasure' of being checked in by an individual who dismissed any clarification with an attitude that indicated that our opinions and queries don't count. The difference was very apparent when he checked in the next guest who was welcomed and also detailed on the facilities that the hotel had to offer. And our query was related to an additional breakfast, which if he bothered to check the system was already prepaid for. Luckily we were able to connect with another member of the service desk who was more receptive and sorted out the issue. We have stayed at Intercon properties before and live in city that offers the best in hospitality so this kind of behaviour is unacceptable... that said the rest of the service staff were professional and polite.. Read less
Image of the Tripadvisor rating Quick trip to the city

May 21, 2019 Farchynysfan Los Osos, California

Quick visit to see a friend in San Francisco went really smoothly. Check in was a breeze, was able to head to my room in minutes and then up to the Top of the Mark for a drink and some amazing views. Before heading out for a bite we saw a couple get engaged to everyone's applause - it was a nice, fun atmosphere. After eating, we ended up back… Read more
Quick visit to see a friend in San Francisco went really smoothly. Check in was a breeze, was able to head to my room in minutes and then up to the Top of the Mark for a drink and some amazing views. Before heading out for a bite we saw a couple get engaged to everyone's applause - it was a nice, fun atmosphere. After eating, we ended up back there for a night cap. The place was rocking - the band wasn't playing the type of music I'm necessarily into, but it was fun to people watch and see so many people having a good time. Headed back to my room - bed was comfy and clean - slept really well. Buffet breakfast the following morning was extensive and well stocked with something for everyone. Staff were attentive and kept the coffee coming! Check out went smoothly and my car was brought round in minutes with the minimum of fuss. I hadn't stayed at the MH for around 5 years, but it was as great an experience as I remembered. Read less
Image of the Tripadvisor rating Good but a bit dated now

May 21, 2019 arkhealthcare Birmingham, United Kingdom

The hotel is a grand fantastic building with a great reception area. Paid a premium for a "great" view of the city, but the view was at best obscured. The rooms are a bit dated and the beds a little uncomfortable. The appearance of the rooms and fitting in the bathroom appear elegant but the sink and bath often good blocked. It is an old building… Read more
The hotel is a grand fantastic building with a great reception area. Paid a premium for a "great" view of the city, but the view was at best obscured. The rooms are a bit dated and the beds a little uncomfortable. The appearance of the rooms and fitting in the bathroom appear elegant but the sink and bath often good blocked. It is an old building so as expected the water piping was noisy so sleep was effected when other guest flushed the toilet etc. Overall, we are glad we stayed and accept an old building is difficult to rennovate to modern standards. All the staff were very polite, respectful and helpful. The gym has dated equipment which is maintained well and still functional. Read less
Image of the Tripadvisor rating Iconic Hotel

May 19, 2019 GratitudeTraveller Los Osos, California

We had the joy of staying at this iconic hotel. It is stunning. The staff was so nice and helpful. We stayed in the beautiful California Suite with a living room, dining room, two spacious bedrooms and three beautiful bathrooms. We felt absolutely spoiled being in such an amazing suite. The living room is a wall of windows with gorgeous views of… Read more
We had the joy of staying at this iconic hotel. It is stunning. The staff was so nice and helpful. We stayed in the beautiful California Suite with a living room, dining room, two spacious bedrooms and three beautiful bathrooms. We felt absolutely spoiled being in such an amazing suite. The living room is a wall of windows with gorgeous views of the city, Golden Gate Bridge, Alcatraz and more. Nob Hill is close to everything, yet beautiful and safe. A perfect getaway. Read less
Image of the Tripadvisor rating Spacious, good value rooms

May 11, 2019 Lauren B Melbourne, Australia

My husband, 4 month old and I stayed here for 4 nights and loved our experience. The room was lovely and spacious even with our travel crib set up and we were able to open the windows for fresh air. The bathrooms are a bit dated but kept very clean as was our room. Staff were incredibly friendly and helpful in all areas. The location was central… Read more
My husband, 4 month old and I stayed here for 4 nights and loved our experience. The room was lovely and spacious even with our travel crib set up and we were able to open the windows for fresh air. The bathrooms are a bit dated but kept very clean as was our room. Staff were incredibly friendly and helpful in all areas. The location was central and fun to access on the cable cars that ran close by. It is at the top of a very steep hill but we knew this when booking and often walked down then caught the cable car back up. Only downside was we didn't get breakfast included and found the options locally a bit limited. Would certainly recommend and come back here ourselves. Read less