Holiday Inn Golden Gateway

Nob Hill, San Francisco

The hotel

With a cable car stop just around the corner and chic guest rooms to rest in, the Holiday Inn Golden Gateway is a great base for your San Francisco stay. Head up to the heated outdoor pool and sundeck for great views over the city or pop in to the R-O-H bar for a selection of craft beers and wines on tap.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in Downtown San Francisco, close to Nob Hill.

Hotel information

496 guest rooms and 5 suites over 26 floors in 1 building. All with satellite TV and pay-per-view movies, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Standard Rooms (located on the 6th to 20th floors) with either 2 double beds, 1 king-size bed or 1 queen-size bed, sleeping maximum 4 adults.

Corner King Guest Rooms (located on the 18th to 25th floors) with 1 king-size bed, sleeping maximum 2 adults.

Grand View Guest Room (located on the 22nd to 26th floors) with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

R-O-H bar and restaurant. Heated outdoor swimming pool. 24-hour fitness centre. Room service*. Complimentary WiFi. Tours and transportation desk. 24-hour front desk and concierge. Laundry/dry-cleaning service*. Self parking $45 per day (payable locally, subject to change).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (512)
  • Very good (1000)
  • Average (483)
  • Poor (121)
  • Terrible (83)
Image of the Tripadvisor rating Not accepted

Aug 18, 2020 caitnew8 Hamilton, Ohio

We made reservations at this hotel then when we arrived they told us they didn’t accept chime or cash which left us totally stranded. We find a new hotel go to sleep and wake up to a charge from holiday inn ! So how do they not accept CHIME but still charged our CHIME card for not showing up and paying?!? (Which we did show up and was turned… Read more
We made reservations at this hotel then when we arrived they told us they didn’t accept chime or cash which left us totally stranded. We find a new hotel go to sleep and wake up to a charge from holiday inn ! So how do they not accept CHIME but still charged our CHIME card for not showing up and paying?!? (Which we did show up and was turned away). I will never be staying at a holiday inn now because of that. Read less
Image of the Tripadvisor rating Fading lipstick on a pig

Jul 28, 2020 timezoneman Washington DC, District of Columbia

I hadn't been here since the place was a total dump circa 2009. They've made some minor cosmetic upgrades but like many in this category of previous total mismanagement and neglect, have invested most in the lobby. Good -Good location -Good views -Nice pool. Outdated but nice on rooftop. Closed for zombie apocalypse now. -Good TV channel… Read more
I hadn't been here since the place was a total dump circa 2009. They've made some minor cosmetic upgrades but like many in this category of previous total mismanagement and neglect, have invested most in the lobby. Good -Good location -Good views -Nice pool. Outdated but nice on rooftop. Closed for zombie apocalypse now. -Good TV channel choices on small non-hifi early 2010 flat screens Not so good -Still a total lack of attention to detail -Dirty rooms. Don't believe the covid extra cleaning hype. Its not happening here. -No recycling effort whatsoever. Not even recycling bins. One way Plastic toiletry bottles -Dirty shower. Old reglazed tub peeling again. Peeling bathroom wallpaper with a side of mildew behind. -Replaced wall to wall carpet not trustworthy. I kept shoes on. Same with tub cleanliness. Wear flip flops or sanitize yourself -Dirt in corners, loose hairs from previous guests. -Stinky pillows. Yes, pillows that have been used so much they stink like sweat. Covers seemed clean but stench filters thru covers. -Long wait for old elevators when hotel is busy -Terrible wifi -Old, bouncy and uncomfortable mattress. Noisy hallway. Thin walls Had to stay here 3 times in July.....Although much better than 2009, improvements were cosmetic and poorly executed. Its still a dump I'd avoid. Read less
Image of the Tripadvisor rating Decent Stay

Jul 1, 2020 Valeria21420 Scranton, Pennsylvania

My husband and I recently stayed 3 nights. Although the area seemed a little sketch with lots of homeless, the room was clean and adequate. The only complaint was that there was only 1 bath towel in the room upon arrival. We easily requested another one, but we thought that was odd and somewhat inconvenient. The desk staff were friendly and… Read more
My husband and I recently stayed 3 nights. Although the area seemed a little sketch with lots of homeless, the room was clean and adequate. The only complaint was that there was only 1 bath towel in the room upon arrival. We easily requested another one, but we thought that was odd and somewhat inconvenient. The desk staff were friendly and helpful. Considering all the restrictions Covid-19, it was comfortable and clean. Of course, the pool wasn't open and really no nearby restaurants. Read less
Image of the Tripadvisor rating Thank you Baker!

Jun 6, 2020 lisamaui Maui

Nice place and the view is stunning. I came to San Francisco because my brother passed away and the front desk agent Baker went out of his way to help me and showed extraordinary kindness from the moment I arrived. Thank you Baker, for all of your help with faxing a ton of paperwork, figuring out parking, giving me extra coffee and going above and… Read more
Nice place and the view is stunning. I came to San Francisco because my brother passed away and the front desk agent Baker went out of his way to help me and showed extraordinary kindness from the moment I arrived. Thank you Baker, for all of your help with faxing a ton of paperwork, figuring out parking, giving me extra coffee and going above and beyond to make a bad situation easier. Much appreciated! Read less
Image of the Tripadvisor rating Poor Management

Feb 19, 2020 James P San Francisco, California

Arrived with my family on the evening flight from the UK on Sat 8 Feb. Room had been booked for me by a colleague in the US, but using my credit card. When we arrived, the duty manager refused to check us in until we had got hold of our colleague who was not answering his phone. The room was booked with my credit card which I had with me, and… Read more
Arrived with my family on the evening flight from the UK on Sat 8 Feb. Room had been booked for me by a colleague in the US, but using my credit card. When we arrived, the duty manager refused to check us in until we had got hold of our colleague who was not answering his phone. The room was booked with my credit card which I had with me, and there was an email from my colleague which explained why he had booked this first night in the US for us. However we were still expected to wait in the lobby until we actually got through to him. I got around the problem by booking two new rooms (my suggestion). The manager did not even come out of his office to speak to us - all very unhelpful. So in sum, hotel was fine. But management very unhelpful and completely lacking common sense. Not a good way to start a trip to California. Read less