Holiday Inn Golden Gateway

Nob Hill, San Francisco

Virgin rating

The hotel

With a cable car stop just around the corner and chic guest rooms to rest in, the Holiday Inn Golden Gateway is a great base for your San Francisco stay. Head up to the heated outdoor pool and sundeck for great views over the city or pop in to the R-O-H bar for a selection of craft beers and wines on tap.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in Downtown San Francisco, close to Nob Hill.

Hotel information

496 guest rooms and 5 suites over 26 floors in 1 building. All with satellite TV and pay-per-view movies, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Standard Rooms (located on the 6th to 20th floors) with either 2 double beds, 1 king-size bed or 1 queen-size bed, sleeping maximum 4 adults.

Corner King Guest Rooms (located on the 18th to 25th floors) with 1 king-size bed, sleeping maximum 2 adults.

Grand View Guest Room (located on the 22nd to 26th floors) with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

R-O-H bar and restaurant. Heated outdoor swimming pool. 24-hour fitness centre. Room service*. Complimentary WiFi. Tours and transportation desk. 24-hour front desk and concierge. Laundry/dry-cleaning service*. Self parking $45 per day (payable locally, subject to change).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (522)
  • Very good (1009)
  • Average (483)
  • Poor (125)
  • Terrible (84)
Image of the Tripadvisor rating Not Good...

May 29, 2022 JaneB872 Chicago, Illinois

Location is good. There is a nice grocery store a block away, but as far as cleanliness, hotel is not good. Floor was "sticky" and in-room fridge was disgusting (see photo). This hotel was booked through my employer, but I wouldn't stay here on my own for pleasure; especially if I was traveling with family.
Image of the Tripadvisor rating 5 Stars in its category!

May 3, 2022 yatrikheidi Washington DC, District of Columbia

THE VIEW!!! Our room was on the 25th floor and the view was spectacular!!!! The sunsets were amazing (be sure to close the blinds during the day while out sightseeing so you don't come back to a super hot room). The beds were soooo comfy. The AC (when on) was a bit noisy, but we lucked out and no AC was needed at night. We also found the… Read more
THE VIEW!!! Our room was on the 25th floor and the view was spectacular!!!! The sunsets were amazing (be sure to close the blinds during the day while out sightseeing so you don't come back to a super hot room). The beds were soooo comfy. The AC (when on) was a bit noisy, but we lucked out and no AC was needed at night. We also found the hotel quite walkable (there are a couple of fantastic neighborhood parks nearby, and the trolley stop next to the hotel was super convenient. Tip: get the Muni day pass ($13) vs. single tickets (one single trolley ride will cost you $8) and you'll save a bunch of money. The 3-day pass is $31. Our favorites around the hotel were Cafe Moka, Bob's Donuts, and Swan Oyster Depot. Another great thing about this hotel is the Whole Foods ~a block away. Make no mistake: This is no 5-star hotel, and it does it pretend to be, but the helpfulness of the staff, the comfortable beds, and the price can't be beat! Read less
Image of the Tripadvisor rating Holiday inn Golden gate

Apr 24, 2022 Jandiddly21

Stayed here a few nights before we travelled round California. Walking distance to Fisherman wharf and shops but Uber also quite cheap. Great wee burger joint round corner , bit expensive but burgers lovely. Hotel was great, nice big room great view. Nice pool area and lobby food had a good selection.
Image of the Tripadvisor rating Nice room

Mar 29, 2022 beaconoutbound16 England, United Kingdom

HI SF The good: -Very large room with wall-to-wall windows overlooking San Francisco. We were on floor 14 and the view was remarkable. -Blackout roller blinds were excellent. -Fridge and Keurig coffee machine in the room. -Bed was probably the most comfortable we have ever had in any hotel room (and we have stayed in many hotels). Pillows were… Read more
HI SF The good: -Very large room with wall-to-wall windows overlooking San Francisco. We were on floor 14 and the view was remarkable. -Blackout roller blinds were excellent. -Fridge and Keurig coffee machine in the room. -Bed was probably the most comfortable we have ever had in any hotel room (and we have stayed in many hotels). Pillows were also excellent. Could be improved: -The cleanliness could have been better. Numerous long white hairs in the bathroom, dust on surfaces and the windows were dirty (inside and out). -The AC unit made a weird “whooshing” sound, which did disturb us during the night at times. -The safe didn’t work when we checked in. We had to call down to reception twice and an hour passed before someone came to replace the batteries. -Noticed a $290 hold was placed on my credit card. I don’t mind that hotels do place holds like this but what I do mind is not being informed of this upon checkin. This hold still has not been released so I’m going to have to contact the hotel to resolve this. -Housekeeping is by request only, again a relic leftover from COVID. Understandable, but on day 3 when we decided to get our room cleaned we were told that all housekeeping requests MUST be made between 8-10am. This time constraint really should have been mentioned when we checked in. Extra frustrating is we could see the housekeeping staff cleaning other rooms on our corridor at the time of our request yet the front desk staff member was being jobsworth and unwilling to do anything to break this unspoken and unwritten rule. Almost rated 3-stars owed to the last two points annoying us so much, but we really liked the room itself to the extent that it was worth redeeming the review back to 4-stars. Read less
Image of the Tripadvisor rating Lovely hotel, great service and room

Jan 26, 2022 DmanLA Boston, Massachusetts

I stayed here 1/14-18/21 for 4 nights. The hotel is beautiful and the room, while on the small side, was ample for two people. We were on the 25th floor so the view, which looked west, was incredible. The check-in was smooth and quick. Due to Covid you have to schedule housekeeping upon check-in (we selected 10am). I've stayed in Holiday Inns… Read more
I stayed here 1/14-18/21 for 4 nights. The hotel is beautiful and the room, while on the small side, was ample for two people. We were on the 25th floor so the view, which looked west, was incredible. The check-in was smooth and quick. Due to Covid you have to schedule housekeeping upon check-in (we selected 10am). I've stayed in Holiday Inns where the walls are paper thin. I didn't notice too much noise from neighboring rooms, however. The room had a coffee maker and small fridge, which was nice. The location was great. Around the corner is the California cable car line which is a straight shot to the Ferry Building. It's about a 15 minute walk from Civic Center BART station to the hotel. The hotel is located on Van Ness. Polk is the next street with many bars, restaurants and shops. There is a Whole Foods and Trader Joe's within walking distance. I would completely avoid the other streets after Polk. The Tenderloin is an atrocious neighborhood full of homeless and deplorables. We felt extremely unsafe and many mentally deranged people loiter there. The Civic Center BART station is in a sorry state full of trash and shady characters. If you walk to the hotel from the BART station make sure to take Van Ness and avoid the other streets. The rest of the city had homeless but nothing like the Tenderloin. I live in Los Angeles and it's just as bad here. Avoid the Tenderloin and you'll enjoy your stay at this hotel. Read less