Hotel Zetta

So Ma District, San Francisco

Virgin rating

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby featuring Macs and a game wall. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, upstairs are sofas, TVs, video games and a red phone booth. Serving some of the finest cocktails in the city, opt for a hand-crafted drink, accompanied by some rosemary salted popcorn, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $29 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 credit per stay for VitalBar (guilt free mini-bar) – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Borrow Bar program (items include laptop, tablet, PlayStation 4, wireless printing, Go Pro and hair straighteners) – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (847)
  • Very good (363)
  • Average (146)
  • Poor (49)
  • Terrible (43)
Image of the Tripadvisor rating Great property and super friendly service

May 12, 2022 Bruce C Bethlehem, New Hampshire

Really liked the hotel - everything was very well done - rooms are clean, well done and very nice, albeit a little small. And their amenities are great - fitness center was really good and they even had bikes that you could borrow. And loved their "game" room. Service was also great, not to downplay others, but Diane and Sophie were great at the… Read more
Really liked the hotel - everything was very well done - rooms are clean, well done and very nice, albeit a little small. And their amenities are great - fitness center was really good and they even had bikes that you could borrow. And loved their "game" room. Service was also great, not to downplay others, but Diane and Sophie were great at the front desk. And location is great too - everything (almost) is walkable. Lots of shopping, museums, restaurants and attractions all walkable. Would definitely stay there again. Read less
Image of the Tripadvisor rating THANK YOU DIANE

May 7, 2022 hgill2022

Diane turned around one of my worst hotel experiences to an excellent one thank you x a million! I appreciate everything you did that night I look forward to seeing you and staying at the zetta again!
Image of the Tripadvisor rating Thank you Diane for the great stay!

May 5, 2022 marissav_02

Everyone was so helpful and open to the questions. Especially Diane! A huge thanks to Diane and the team for making the stay comfortable. We were bummed that there weren't any microwaves and Diane was very understanding in trying to provide alternative solutions.
Image of the Tripadvisor rating Excellent Service

Apr 28, 2022 MorenaMagic Englewood, New Jersey

The moment I walked through the doors, I was impressed. I was greeted by the lovely Ina who I could tell was new but she kept her composure, was very engaging and knowledgeable. She checked my colleagues and I very quickly and efficiently. Dawn, the manager was also fantastic and amazing with the recommendations and accommodating our requests.… Read more
The moment I walked through the doors, I was impressed. I was greeted by the lovely Ina who I could tell was new but she kept her composure, was very engaging and knowledgeable. She checked my colleagues and I very quickly and efficiently. Dawn, the manager was also fantastic and amazing with the recommendations and accommodating our requests. She’s truly a class act. Lastly, Jose was very helpful. Seeing him the in the lobby in the afternoon and in the evenings was comforting and he was able to offer food suggestions for every part of the city. Overall the hotel is dope, I love Alexa in my room and the comfort and size of the room was pretty outstanding. I was very impressed and I’m glad I had the opportunity to stay here and I would definitely stay here again. Oh! The valet was easy and efficient as well. Highly recommend in a city where car jackings are customary. Read less
Image of the Tripadvisor rating Amazing stay in the city

Apr 26, 2022 kresendiz

This is now my default hotel for when I come into town for work. It's conveniently located to my office, restaurants, shopping, and all the fun neighborhoods. Super clean and efficient rooms. I really enjoyed the comfortable rooms and how everything was smartly organized and set up. I loved the welcome message when I checked in on my tv and the… Read more
This is now my default hotel for when I come into town for work. It's conveniently located to my office, restaurants, shopping, and all the fun neighborhoods. Super clean and efficient rooms. I really enjoyed the comfortable rooms and how everything was smartly organized and set up. I loved the welcome message when I checked in on my tv and the care they gave me was top notch. It felt as close to home as possible when traveling for work. Robin and Roy were amazing and I can't wait to see them next month when I'm back! Read less