Hotel Zetta

So Ma District, San Francisco

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby featuring Macs and a game wall. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, upstairs are sofas, TVs, video games and a red phone booth. Serving some of the finest cocktails in the city, opt for a hand-crafted drink, accompanied by some rosemary salted popcorn, and soak up the vibe.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a resort fee of $29 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 credit per stay for VitalBar (guilt free mini-bar) – Borrow Bar program (items include laptop, tablet, PlayStation 4, wireless printing, Go Pro and hair straighteners) – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (780)
  • Very good (361)
  • Average (139)
  • Poor (47)
  • Terrible (38)
Image of the Tripadvisor rating Simply Amazing

Jan 18, 2021 Gerald A R Kyle

Some places do things to make you feel more at home... at Hotel Zetta they go amazingly out of their way to make you feel like family. I'll put it simply this way... if I am traveling to San Fransisco, I am staying at Hotel Zetta. It's that simple. I can walk a 1/2 block to an incredible wood fired pizza place, there is a Walgreens around the… Read more
Some places do things to make you feel more at home... at Hotel Zetta they go amazingly out of their way to make you feel like family. I'll put it simply this way... if I am traveling to San Fransisco, I am staying at Hotel Zetta. It's that simple. I can walk a 1/2 block to an incredible wood fired pizza place, there is a Walgreens around the corner, and also a trader Joe's. I don't need to have a car or Uber to get pretty much anything I want. And Moz across the street... amazing. Just book it... you will see. Read less
Image of the Tripadvisor rating Over rated

Jan 13, 2021 endlessjewels Lodi, New York

I was hoping for the experience of the Zeppelin but its not. The lobby is impressive and your hotel staff are all very nice but need to be more informative about the valet hours. The rooms are poorly decorated. Felt like a dorm room mix match furniture lacking functionality. It would be helpful to have a table to eat on. No tables are available in… Read more
I was hoping for the experience of the Zeppelin but its not. The lobby is impressive and your hotel staff are all very nice but need to be more informative about the valet hours. The rooms are poorly decorated. Felt like a dorm room mix match furniture lacking functionality. It would be helpful to have a table to eat on. No tables are available in the rooms. Read less
Image of the Tripadvisor rating Disappointed

Jan 6, 2021 ANousomme Alameda, California

I was really looking forward to this stay. The rooms looked awesome, and I appreciate the extra technology they advertised. Everything was great up until we walked into our room. There is a stark difference between the pictures and the room. It’s like a completely different hotel. Still, the room was clean and comfortable. The bed was nice but… Read more
I was really looking forward to this stay. The rooms looked awesome, and I appreciate the extra technology they advertised. Everything was great up until we walked into our room. There is a stark difference between the pictures and the room. It’s like a completely different hotel. Still, the room was clean and comfortable. The bed was nice but nothing special. The technology was a huge let down. The TV remote only worked if you were within 5 feet of the TV. Chromecast and Airplay just didn’t work. Hulu has discontinued support for their TV so that didn’t work. We were left with basic cable and YouTube. Luckily, I brought my AppleTV. However, I couldn’t connect it to the WiFi. When asked for help with the technology in the room, I got no response. The sleep was nice. The bathroom and shower were nice. I actually enjoyed the styling of the bathroom. We checked out and got our car from the valet. All very pleasant and easy. I got the bill via email. There, I noticed that one night of parking was almost $65! Considering the room was $210, I find the parking fee to be too expensive. I wish I was told ahead of time what the rate was. I might have spend an extra 30minutes finding an over night garage nearby. I know there are plenty. I would love to recommend this hotel. I like the vibe and the branding they are trying to go for. However, because of my experience I would recommend looking at one of the other many hotels in the area. Read less
Image of the Tripadvisor rating So so

Jan 3, 2021 dennisbarringer

Beds were very uncomfortable and the premium price isn’t worth it, especially with the added $30 a night resort fee. They also put a $250 deposit on your card, which seems steep considering you can’t even get food since everything is closed. Staff was great and place is cool. There is better value for a pandemic stay out there right now.
Image of the Tripadvisor rating Great hotel in SF

Dec 30, 2020 Priestgirl Elk Grove, California

This was a very nice hotel to stay at in the city. Extremely friendly and accommodating staff! Very clean rooms, sanitary conditions and secure building. I also loved how well our fur-baby was taken care of!