Hotel Zetta

So Ma District, San Francisco

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby featuring Macs and a game wall. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, upstairs are sofas, TVs, video games and a red phone booth. Serving some of the finest cocktails in the city, opt for a hand-crafted drink, accompanied by some rosemary salted popcorn, and soak up the vibe.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a resort fee of $29 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 credit per stay for VitalBar (guilt free mini-bar) – Borrow Bar program (items include laptop, tablet, PlayStation 4, wireless printing, Go Pro and hair straighteners) – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (793)
  • Very good (361)
  • Average (140)
  • Poor (47)
  • Terrible (41)
Image of the Tripadvisor rating Staff with Respect & Dignity

Apr 10, 2021 Tbrizi San Francisco, California

The staff here is top notch. Major shout outs to Kate, Mariala & John. Kate was very hospitable. And me and my guests witnessed Mariala and John treat a drifter with the upmost professionalism and respect. Clearly the team here is well trained, respectful and top notch. Mariala and John are amazing at defusing situations. 10/10.
Image of the Tripadvisor rating Boutique cosy hotel close to everything

Apr 5, 2021 nyazeri Irvine, California

First time in San Francisco and an amazing experience at Hotel Zetta. Great vibe, nice big room, helpful staff. Morning coffee and French pastries is an excellent touch! Maricella at the front desk was genuinely caring and wonderful!!! The hotel is conveniently located close to major supermarkets, department stores, Union Square. No need for the… Read more
First time in San Francisco and an amazing experience at Hotel Zetta. Great vibe, nice big room, helpful staff. Morning coffee and French pastries is an excellent touch! Maricella at the front desk was genuinely caring and wonderful!!! The hotel is conveniently located close to major supermarkets, department stores, Union Square. No need for the car. Read less
Image of the Tripadvisor rating Its like staying with family but better

Mar 24, 2021 Voyage59877506582

I go down to UCSF for medical treatments every 3 months. I stay at Hotel Zetta every time but this stay was outstanding. After my surgery, I requested a microwave to prepare my own meals since I was on a pretty restrictive diet. I also asked for an air filter. They sent both right up. They staff saw me limping around the hotel and sent a get well… Read more
I go down to UCSF for medical treatments every 3 months. I stay at Hotel Zetta every time but this stay was outstanding. After my surgery, I requested a microwave to prepare my own meals since I was on a pretty restrictive diet. I also asked for an air filter. They sent both right up. They staff saw me limping around the hotel and sent a get well card plus a care package to my room. I felt taken care of and it made a huge difference after my procedure to be somewhere comfortable with a caring staff. The hotel lobby is spotless, out room was clean, and no visitors allowed due to covid-19 which is perfect. Read less
Image of the Tripadvisor rating Excellent customer service!!!

Mar 17, 2021 dbalfaro Modesto, California

Loved our stay at Hotel Zetta! Everything in the room was in tiptop shape, including the AC - whoa! The beds/sheets were SO comfortable, we slept like babies! Although I had trouble with the digital key, and then lost the key card they gave me, the front desk was extremely kind and helpful with accommodating my needs. I’ve never met friendlier… Read more
Loved our stay at Hotel Zetta! Everything in the room was in tiptop shape, including the AC - whoa! The beds/sheets were SO comfortable, we slept like babies! Although I had trouble with the digital key, and then lost the key card they gave me, the front desk was extremely kind and helpful with accommodating my needs. I’ve never met friendlier staff :) Read less
Image of the Tripadvisor rating Already planning our next trip....

Mar 13, 2021 auriananapier San Jose, California

Everything from the beginning of our trip to the end was fantastic. Driving through union square to arrive at the hotel built up the anticipation however finally getting inside sealed the deal. From our first encounter with Mark B, the General Manager to the last I truly felt welcomed, appreciated and valued as a guest. The atmosphere was… Read more
Everything from the beginning of our trip to the end was fantastic. Driving through union square to arrive at the hotel built up the anticipation however finally getting inside sealed the deal. From our first encounter with Mark B, the General Manager to the last I truly felt welcomed, appreciated and valued as a guest. The atmosphere was beautiful and the ambience of the hotel itself was beyond breath-taking. I can't wait until I can return. Read less