Hotel Zetta

So Ma District, San Francisco

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is guest’s comfort. Rooms are modern, well-equipped and oversized — just stretch out and enjoy the plush pillow top beds and the amenities at your disposal. Technology is also a priority, this is one place you’ll definitely stay connected with complimentary WiFi and a lobby featuring Macs and a game wall! Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’) – they serve some of the finest cocktails in the city. Decked out in the tradition of a Manhattan lobby, downstairs are dozens of tables, upstairs are sofas, TVs, video games and a red phone booth – yep, that’s correct, a red phone booth! Opt for a hand-crafted drink, accompanied by some rosemary salted popcorn and just soak up the happening vibe.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a resort fee of $29 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 credit per stay for VitalBar (guilt free mini-bar) – Borrow Bar program (items include laptop, tablet, PlayStation 4, wireless printing, Go Pro and hair straighteners) – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (723)
  • Very good (354)
  • Average (130)
  • Poor (38)
  • Terrible (36)
Image of the Tripadvisor rating Joseph made our stay top notch

Nov 19, 2019 Daydream61448582927 Los Angeles, California

Joseph went above and beyond to handle a billing issue that we had. We were charged for valet parking for two nights, but we didn't have a car or park there, and when I brought this up to Joseph, he was incredibly understanding and accommodating. He offered myself and wife free beers and water while he fixed the issue, and on top of that removed… Read more
Joseph went above and beyond to handle a billing issue that we had. We were charged for valet parking for two nights, but we didn't have a car or park there, and when I brought this up to Joseph, he was incredibly understanding and accommodating. He offered myself and wife free beers and water while he fixed the issue, and on top of that removed one of the amenity charges, which was unexpected and very kind. Joseph was great and is a huge reason I'll definitely be coming back. Read less
Image of the Tripadvisor rating Great location

Nov 18, 2019 michaelschneiderms4

If location is all you need, this is the place to go. Room was small and dark, no breakfast served. Room service could be better, AC is loud. Bar is nice, playroom too. Entrance next to Westfield Mall allows easy shopping.
Image of the Tripadvisor rating Cuter than expected

Nov 18, 2019 LauVa03 Chicago, Illinois

Pleasant, fun hotel. I usually expect these trendy hotels to be a bit tacky and lacking in quality, but the service was perfect, it’s well-situated, has cool decor, and the lobby bar was lively in the evenings. I had a couple of room service breakfasts and didn’t love the food, but it was passable. They have a few restaurant and bar options in… Read more
Pleasant, fun hotel. I usually expect these trendy hotels to be a bit tacky and lacking in quality, but the service was perfect, it’s well-situated, has cool decor, and the lobby bar was lively in the evenings. I had a couple of room service breakfasts and didn’t love the food, but it was passable. They have a few restaurant and bar options in the hotel though. All in all, would recommend if you’re going for business or fun. Read less
Image of the Tripadvisor rating Great stay, great staff

Nov 17, 2019 jessdmorris

I really loved this hotel - was great location for my business trip, cool rooms, great food, and service was really exceptional. Joseph Kolaski really helped me out in a pinch with storing my bag and was just generally an awesome guy. Highly recommend this hotel
Image of the Tripadvisor rating Great Hotel in Great Location

Nov 15, 2019 likestopaddle Lodi, California

This hotel is modern, hip, clean, and very comfortable. We were very well received when checking in and all questions were answered about how to walk to the new Chase Center and the restaurant near the center where we had made reservations for dinner.