Bijou

Union Square, San Francisco

The hotel

Just minutes from Union Square and the Downtown district’s endless shopping and dining options, this remodelled historic hotel is in a busy city spot. It's great for getting your sightseeing fix and, of course a bit of retail therapy. When you feel the need to escape it all, head to the elegant lounge bar for a cocktail or a craft beer — and maybe a tasty seafood dinner.

Amenities

  • Bar
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in San Francisco’s downtown and financial district, on the corner of Eddy and Mason Streets. Just moments from Union Square’s attractions, including the Westfield Shopping Center.

Hotel information

65 rooms. All with HDTV, WiFi, telephone, iron and board, and safe. Standard Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximim 4 adults. Please note that rooms have a fan, no air-conditioning. 

Gibson restaurant and bar (open for dinner and drinks, Tue–Sat). Welcome glass of wine at check in. In-room spa services. Dry cleaning*. Room service*. Complimentary WiFi. Parking*

This hotel has a resort fee of $29.11 plus tax per room, per day (payable locally, subject to change)

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (189)
  • Very good (365)
  • Average (235)
  • Poor (96)
  • Terrible (57)
Image of the Tripadvisor rating This might be a nice hotel - one day?

Aug 23, 2021 John M Kelseyville, California

LOL, I was going to include pictures of the homeless encampment twenty feet from the front door, which by the way was locked during the day! This hotel is in the Tenderloin so I certainly understand! HOWEVER, a photo was really not fair to the homeless - just know that you will be surrounded by down and out people/groups! I stay at A LOT of Best… Read more
LOL, I was going to include pictures of the homeless encampment twenty feet from the front door, which by the way was locked during the day! This hotel is in the Tenderloin so I certainly understand! HOWEVER, a photo was really not fair to the homeless - just know that you will be surrounded by down and out people/groups! I stay at A LOT of Best Westerns (Federal Law Enforcement) and I had $200.00 worth of vouchers to spend before the end of August, so a fun night out in San Francisco was in order! We usually stay at the Cartwright, but we thought we would try something new, BIG mistake! A few things to know before booking at the Hotel Bijou, it is advertised as "World Hotel Crafted", meaning this should be MUCH nicer than a Best Western Plus? LOL, nope! Note: 1. You are in the Tenderloin, look it up if you do not know what this means - my wife and I are LE, so we are always well armed, so we did not care. 2. You are going to pay a "resort" fee that is nowhere in the "advertisement" - but you will find out about this in the morning! Plus, all kinds of taxes and parking, but hey this is the big city, right? Resort fees however are bulls#@% (pardon my language). 3. There is no restaurant or bar like in their cool pictures (I was told maybe in the future?). 4. No air-conditioning in the rooms, there are fans and you can open the windows, but it will be VERY LOUD, the homeless come out at night and the Tenderloin is where you go to score drugs (again look it up if you do not believe me). Try to stay on the sixth floor if you can! 5. Our room looked like it was still being worked on? Whomever painted the place really did a poor job and there was visible patch work in the bathroom. 6. A cockroach fell out of the ceiling vent, I kid you not, my wife was laughing as I was chasing it around trying to get it's picture! I could go on, but suffice to say the Cartwright is about the same price and much nicer, we will be going back their after this little experiment! Read less
Image of the Tripadvisor rating Comfortable bed, affordable stay in San Francisco

Aug 18, 2021 TravelingJenny NJ

My friend and I chose Hotel Bijou for our first stay in San Francisco. It's located in Union Square / edge of the Tenderloin district. There were homeless people lining the street, but we had no problems with them aside from the noise. The decor is a decadent 1920s style, old Hollywood Art Deco. Check-in was easy. the staff was accommodating and… Read more
My friend and I chose Hotel Bijou for our first stay in San Francisco. It's located in Union Square / edge of the Tenderloin district. There were homeless people lining the street, but we had no problems with them aside from the noise. The decor is a decadent 1920s style, old Hollywood Art Deco. Check-in was easy. the staff was accommodating and friendly. There's complimentary coffee in the lobby. The bar and dining room are gorgeous. Grab a drink at the bar before heading out to explore the city - you wont' be sorry. The bartender (didn't catch his name) takes pride in making high quality craft cocktails, a true mixologist. It was enjoyable to watch his creative process. He also gave us excellent suggestions on where to go to dinner and the best places to see for our short stay in the city. The room itself was small, but it seems to be the norm for San Francisco. The King bed we shared was really comfortable. The room, including the bathroom, were very clean. A few issues with the room, however - if you have a room facing Mason Street, the homeless people were loud well into the night and first thing in the morning. There are earplugs but they do little to dampen the noise. There was no AC but there was a box fan, which helped to both cool the room down and drown out the noise from the street. Without the fan it would have been rough. The coffee maker in the room was broken but there was free coffee for the taking in the lobby. No fridge or microwave in the room so we couldn't enjoy leftovers. The location is convenient to the BART as well as the cable car. Super easy to get around. Lots of diverse options for dining within walking distance. There was a breakfast buffet for $12/person which is pretty cheap compared to other places we saw, but it's not much. Fruit, cereal, bacon, eggs, juice and coffee. Parking is $35/day for valet - they were quick to bring the car around whenever we needed it. All in all a good stay. Read less
Image of the Tripadvisor rating Fee for check in a hotel Bijou, review bedroom

Jul 27, 2021 lejolie Westminster, California

Before I check in hotel, I thought my room is wide but it didn’t. My room is small although I picked best rate one. First thing I saw homeless . He is living in front of the hotel. The door of hotel is alway block and close. I think it’s safe because theft and homeless around city San Francisco. I have never see any hotel in anywhere block the… Read more
Before I check in hotel, I thought my room is wide but it didn’t. My room is small although I picked best rate one. First thing I saw homeless . He is living in front of the hotel. The door of hotel is alway block and close. I think it’s safe because theft and homeless around city San Francisco. I have never see any hotel in anywhere block the gate. Then I have never charged fee $250 ( cost same my payment which I paid already when I book hotel). That told they will refund after I check out.That’s too much 😠😟. My room is small , clean and nice; iron, dry hairs… I won’t book and stay this hotel anymore next time if I come back San Francisco. Room key design is difficult to 🔑 open door 🚪. We must require new card of room key. Read less
Image of the Tripadvisor rating Great stay

Jul 6, 2021 stephensI7167NL

Location is excellent room was up to Our standards and front desk very nice and helpful. Cool Art Deco/old Hollywood feel to the aesthetic. It seems to be an old building but they’ve done a good job of renovating. Bathrooms were great which is my biggest priority.
Image of the Tripadvisor rating good hotel

May 10, 2020 Departure567759

hotel has great deco, nice onsite restaurant, great bar, good size room staff friendly ,free coffee in reception very close to bart staion (20 yards ) - 20 minutes to san Francisco airport ( ticket $8 to airport ) close to union square area no best - edge of tenlion region