Bijou

Union Square, San Francisco

The hotel

Just minutes from Union Square and the Downtown district’s endless shopping and dining options, this remodelled historic hotel is in a busy city spot. It's great for getting your sightseeing fix and, of course a bit of retail therapy. When you feel the need to escape it all, head to the elegant lounge bar for a cocktail or a craft beer — and maybe a tasty seafood dinner.

Amenities

  • Bar
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in San Francisco’s downtown and financial district, on the corner of Eddy and Mason Streets. Just moments from Union Square’s attractions, including the Westfield Shopping Center.

Hotel information

65 rooms. All with HDTV, WiFi, telephone, iron and board, and safe. Standard Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximim 4 adults. Please note that rooms have a fan, no air-conditioning. 

Gibson restaurant and bar (open for dinner and drinks, Tue–Sat). Welcome glass of wine at check in. In-room spa services. Dry cleaning*. Room service*. Complimentary WiFi. Parking*

This hotel has a resort fee of $29.11 plus tax per room, per day (payable locally, subject to change)

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (188)
  • Very good (363)
  • Average (234)
  • Poor (95)
  • Terrible (57)
Image of the Tripadvisor rating Excelent hotel

Mar 22, 2020 RicardoAxe Lisbon, Portugal

Great experience in this hotel. We actually visited this hotel to make our reservation since we were in the area. The staff couldn’t be more helpful. They showed us different rooms and let us choose. They also did a better price than the one on booking platforms. The room we got was clean and very comfortable. They have a good selection of food… Read more
Great experience in this hotel. We actually visited this hotel to make our reservation since we were in the area. The staff couldn’t be more helpful. They showed us different rooms and let us choose. They also did a better price than the one on booking platforms. The room we got was clean and very comfortable. They have a good selection of food for breakfast. After We traveled to L.A. and then back to San Francisco to get your flight home and ended up staying there a second time. The reception staff kept offering tips for places to see and answering our questions about the city. If we come back to S.F., we’ll try to stay there again! I totally recommend it. Read less
Image of the Tripadvisor rating Satisfactory stay!

Mar 3, 2020 deminadineh Rhondda Cynon Taf, United Kingdom

The hotel itself was lovely, small but comfortable. Staff were helpful. The hotel was 100m away from the nearest tram stop which was a bonus! No complaints in regards to the hotel however the location was the only downside. The hotel was situated at the edge of the tenderloin district which is known for being full of homeless people. Absolutely no… Read more
The hotel itself was lovely, small but comfortable. Staff were helpful. The hotel was 100m away from the nearest tram stop which was a bonus! No complaints in regards to the hotel however the location was the only downside. The hotel was situated at the edge of the tenderloin district which is known for being full of homeless people. Absolutely no problems by day. However by night a lot of drug users and homeless people seem to gather nearby and made us feel very unsafe! Although not on any occasion did anyone approach us, they kept themselves to themselves. Overall I would have stayed in a hotel closer to the coast.. i.e Pier 39, Fisherman’s Wharf. I would rate the hotel 3/5. Read less
Image of the Tripadvisor rating Clean........

Feb 25, 2020 805stub Stowmarket, United Kingdom

All I can say is the hotel is clean & the staff friendly. The room was small & hot Aircon non existent so you have to open the window, homeless shout & fight until 5am & even with the earplugs provided you will not sleep & we were on the top floor!
Image of the Tripadvisor rating Absolutely honest review

Feb 21, 2020 S1430GPkimm Shropshire, United Kingdom

**honest review** I am a trip advisor fanatic, I always look at the reviews to make my decisions on places before hand. After seeing a deal on British airways that included hotel and flights for an absolute steal I decided to go for it it was the one time I didn’t look at trip advisor as I wanted to see Alcatraz really bad. After booking which was… Read more
**honest review** I am a trip advisor fanatic, I always look at the reviews to make my decisions on places before hand. After seeing a deal on British airways that included hotel and flights for an absolute steal I decided to go for it it was the one time I didn’t look at trip advisor as I wanted to see Alcatraz really bad. After booking which was a non refundable room rate I looked at trip advisor and seen all the bad reviews about hotel and homelessness. I started to worry so I messaged the hotel which the manager Blanca got back to me almost immediately she was brilliant at putting me at ease with everything that I was concerned about. I messaged Blanca over a few weeks about different things and I can’t say she was anything other then brilliant. On arrival we used an Uber to get to the hotel. The hotel is gorgeous, and Blanca had arranged to put us in a room at the back 412. 9-5 room to ease quietness from the road. The room was big and had everything we needed. They don’t have t and coffee in the room but everything is down stairs if u need t, coffee,water, pretzels. The room had shampoo, shower gel, conditioner, lotion, toothpaste, mouth wash. Was great. bed really nice and big. Everything was great. **location** Right down to location. It’s about a 1.5 mile walk to ferry terminal and I’d say 45 min walk to pier 39 with some hills say hills huge hills. The hotel is on a corner, yes there are home less people. Round the corner to the right is a lot of homeless people. U do see them doing a lot of crack and smoking weed. But in all honesty they do not bother you at all. There is one or two out side hotel sleeping but not masses like I thought from the reviews described. The police are every where moving them. Honestly they are no hassle I did get one ask me for my subway and one wanted to suck my blood in exchange for crack???? You litrally just ignore them and move on, they are everywhere in San Fran unfortunately. This is no fault of the hotels at all tho, and they keep the doors locked at all time’s with a key card to get in and out so the hotel is completely safe. I would give this hotel 5/5 stars I’m letting location do to homelessness bring it down it is the tenderloin after all which is ment to be the worse place to stay in respect of homelessness and drugs. Read less
Image of the Tripadvisor rating Best Hotel for my budget

Dec 27, 2019 karenacuna23

This is hotel is a perfect fit for my budget and at the same time I am very near Union Square! Easy access to Union Square which is our priority along with an affordable price. This is also a safe place to stay. Although true that our room and toilet is small, we asian size-coincidentally on the smaller side in height and weight can perfectly fit!… Read more
This is hotel is a perfect fit for my budget and at the same time I am very near Union Square! Easy access to Union Square which is our priority along with an affordable price. This is also a safe place to stay. Although true that our room and toilet is small, we asian size-coincidentally on the smaller side in height and weight can perfectly fit! Breakfast Buffet is ok for just $8. Constanze at the front desk is very hospitable and all the staff at the front desk and restaurant are very hospitable and helpful. The place though small is pretty/nice-looks good on the photo. Read less