Bijou

Union Square, San Francisco

Virgin rating

The hotel

Just minutes from Union Square and the Downtown district’s endless shopping and dining options, this remodelled historic hotel is in a busy city spot. It's great for getting your sightseeing fix and, of course a bit of retail therapy. When you feel the need to escape it all, head to the elegant lounge bar for a cocktail or a craft beer — and maybe a tasty seafood dinner.

Amenities

  • Bar
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in San Francisco’s downtown and financial district, on the corner of Eddy and Mason Streets. Just moments from Union Square’s attractions, including the Westfield Shopping Center.

Hotel information

65 rooms. All with HDTV, WiFi, telephone, iron and board, and safe. Standard Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximim 4 adults. Please note that rooms have a fan, no air-conditioning. 

Gibson restaurant and bar (open for dinner and drinks, Tue–Sat). Welcome glass of wine at check in. In-room spa services. Dry cleaning*. Room service*. Complimentary WiFi. Parking*

This hotel has a resort fee of $29.11 plus tax per room, per day (payable locally, subject to change)

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (194)
  • Very good (369)
  • Average (236)
  • Poor (96)
  • Terrible (57)
Image of the Tripadvisor rating Friendly Staff. Clean and comfy. Not nice location.

May 21, 2022 JoJoLizard Newcastle upon Tyne, United Kingdom

The staff here are really helpful and friendly. We were given a really nice corner room, big comfy bed and freestanding bath - however was really quite noisy at night. So for the other two nights we requested a room change and were given a smaller room on the back which was much quieter. The only downside to the place is that the area is not good… Read more
The staff here are really helpful and friendly. We were given a really nice corner room, big comfy bed and freestanding bath - however was really quite noisy at night. So for the other two nights we requested a room change and were given a smaller room on the back which was much quieter. The only downside to the place is that the area is not good - unfortunately there is a lot of homeless people and drug users around this area, which made me feel quite unsafe at night. However there was quite a bit of this all over San Francisco. Overall hotel and staff really good, just wish the area had of been a bit better. Read less
Image of the Tripadvisor rating Charming Hotel, But the Noise! Oy!

Apr 20, 2022 954ruthannep Branson, Missouri

I am going to be very honest here. I am writing this from my room at 1:30 am in the morning because I cannot sleep as the room next to mine is blaring their TV. These are the positives of the hotel: 1. Clean rooms 2. Location is close to city hub, shopping and things to do 3. Rooms are clean 4. Hotel staff are very nice 5. TV in room 6. Free… Read more
I am going to be very honest here. I am writing this from my room at 1:30 am in the morning because I cannot sleep as the room next to mine is blaring their TV. These are the positives of the hotel: 1. Clean rooms 2. Location is close to city hub, shopping and things to do 3. Rooms are clean 4. Hotel staff are very nice 5. TV in room 6. Free internet 7. Nice restaurant and bar inside hotel (somewhat expensive) 8. Free coffee all day long 10. Old style feel to hotel like you've stepped back in time. Nice old fashioned clawfooted tub and a terry cloth robe. 11. There is a safe in room 12. The room rate was lower than other nearby hotels. These are some observations which you may not like: 1. Elevator was not working and I had to walk up the very steep and skinny staircase. I'm fat. It is good exercise tho. They said I could have a free breakfast to accommodate the elevator being out. My time hasn't coincided with breakfast, so I don't know what the breakfast is like. 2. There is no air conditioning. Fans are provided. There is heat though. Windows do open. 3. No microwave or fridge in rooms. Not a big deal if you don't have leftovers. 4. You will be charged a refundable deposit of $100.00. Negatives: 1. Omg! The noise. It will destroy you. There is a club nearby and the weekend was miserable. People screaming all night long. 2. Did I mention the noise? If it's not coming from the inside it's coming from the outside. Traffic, boom boxes, horns, the mentally ill, club goers - it is truly a nightmare. I'm sorry, but no amount of charm can overcome it. Today someone screamed under my window for a solid 6 hours. When they finally left another person filled the void with a boom box and more screaming and yelling. I really have no words. 4. They are doing construction across the street and they are using pneumatic drills and the noise sounds like it is in your room. 5. Did I mention the noise? The room next to mine has the television turned up full blast at (now 2:00) in the morning this minute. Maybe they are trying to drown out the street noise. Regardless, I am very tired. 6. Not really the hotel's fault, but there are a few homeless folks outside the door sleeping on a big mattress with their dog. One of them constructed a home out of plywood when I was there. He also has a boombox. (Yay!) They ask for cigarettes and money when you are getting your key out to gain entry. It's somewhat scary, especially at night. I feel sorry for the hotels and businesses in the area. Covid has harmed them and the homeless problem is doing even more harm. The noise is probably a construction issue and would require major construction and upgrades. So if you decide to stay here, probably bring your noise canceling headphones if you want some rest. Read less
Image of the Tripadvisor rating Great experience!

Apr 11, 2022 lesleyygg Buena Park, California

Yohan was very sweet and was always ready to help us out! Made us feel very welcomed and comfortable. Thank you so much. I enjoyed my stay. Definitely recommend staying at this hotel. Also have complimentary water! It’s also a clean hotel w a restaurant at the bottom near lobby.
Image of the Tripadvisor rating Charming

Mar 31, 2022 WendiWindBlows Jacksonville, Florida

It was such a charming place. I was traveling from Georgia and they were so kind. It’s older, which gives it charisma. All of the attendees were so helpful. I just as on the 5th floor and the elevator was out , so they made certain my bag was taken up. Breakfast was fabulous. They info was invaluable. The cleaning in the bathroom is why they did… Read more
It was such a charming place. I was traveling from Georgia and they were so kind. It’s older, which gives it charisma. All of the attendees were so helpful. I just as on the 5th floor and the elevator was out , so they made certain my bag was taken up. Breakfast was fabulous. They info was invaluable. The cleaning in the bathroom is why they did not get five stars. The previous guest’s towel was on the back of the door and hair on the floor. I want to pretend no one was there before me! Read less
Image of the Tripadvisor rating Service

Feb 24, 2022 LjMarz

Service and customer service was very nice and if we needed anything the staff was always available . Our room was really clean and very comfortable. We also liked the Roku TV and the really nice bathroom. Ohhh and the cutest thing was that each room had its own movie name.