Grand Hyatt San Francisco

Union Square, San Francisco

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: 100% non smoking hotel.

Please note:  Effective 1st January 2021 the hotel will be introducting a destination fee payable locally of $30 per night plus tax subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2887)
  • Very good (2108)
  • Average (735)
  • Poor (254)
  • Terrible (193)
Image of the Tripadvisor rating Amazing hotel

Oct 17, 2021 juanramirezncp San Jose, California

Our stay was amazing, the room was very clean. The only real complaint is the power outlets are very worn out. Luckily it wasn't a big deal since I had two external batteries to charge our gadgets. Other wise it might have been a problem.
Image of the Tripadvisor rating Great place for a staycation

Oct 13, 2021 danid0820 San Francisco, California

We came here during Fleet Week and we arrived early and were able to get into our room with no problem. We did get the bed and breakfast package with a room on a higher floor, which was great because on Friday we did get to see the Blue Angels from our room, which was unexpected. The room was nice and clean and we like that there is a fridge in… Read more
We came here during Fleet Week and we arrived early and were able to get into our room with no problem. We did get the bed and breakfast package with a room on a higher floor, which was great because on Friday we did get to see the Blue Angels from our room, which was unexpected. The room was nice and clean and we like that there is a fridge in there for our drinks. The breakfast needs some fine tuning, there was only one man working there and there were a lot of guests, so the wait was longer than we expected. At night the view was great and the bed was really comfortable, we liked the pillows and sheets which were from Down Etc. (a local company). This is so worth the stay because it’s close to Union Square and quick walk to the Ferry building. Highly recommend . Read less
Image of the Tripadvisor rating Pretty good stay

Oct 13, 2021 deniseweintraub Los Angeles, California

Pretty good stay. It would’ve been great to have been informed upon check-in that if we presented our proof of vax we’d have been cleared for the lounge and for the gym. Also menu items differed from in-room vs. in-person dining which was important traveling with a picky kid.
Image of the Tripadvisor rating Union Railroaded

Oct 12, 2021 jfkson1 Pebble Beach, California

Banned as word spread across the bay from Hyatt Place in Emeryville, California. Read the review. Had legitimate reasons yet no solution offered by manager. Ignored emails, phone calls and a visit. Sent out the sales manager who like Hyatt has no police powers.
Image of the Tripadvisor rating Okay stay, great location

Oct 12, 2021 sarahandwoody

We specifically asked Marriott to be booked at the Embarcadero center location yet they booked us at Union square in square. There was ketchup smeared on the shower curtain, the drinking glasses were very dirty.