Grand Hyatt San Francisco

Union Square, San Francisco

Virgin rating

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: 100% non smoking hotel.

Please note:  Effective 1st January 2021 the hotel will be introducting a destination fee payable locally of $30 per night plus tax subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2955)
  • Very good (2132)
  • Average (751)
  • Poor (269)
  • Terrible (204)
Image of the Tripadvisor rating Mothers Day Rendezvous weekend

May 15, 2022 Tourist21691558909

Just a little getaway. Not my first stay and the Grand, but always a grand time!! Beautiful view and friendly staff. Only downside was my S/o had a hard time with room pillows. Our room upgrade did not come with a tub! He like to get his soak on!!
Image of the Tripadvisor rating Excellent Stay

May 14, 2022 Barbara G Oklahoma City, Oklahoma

I had an excellent stay, it was centrally located to everything…the staff was amazing..the room was very nice, comfortable bed, the concierge gave excellent recommendations, just an overall great stay
Image of the Tripadvisor rating Sleepless in Grand Hyatt in San Francisco

May 14, 2022 T8377WUdavidl Henderson, Nevada

We had a three nights stayed in this hotel. Hotel is nice itself.There were doormen enthusiastically openingthe doors for us.We were in a corner room that facing 4 constant noise disturbance elevators. Room was cleaned, comfortable bed but used flatted sheet instead fitted sheet. We ended up slept in a tangle, wrinkle sheet which pulled all the… Read more
We had a three nights stayed in this hotel. Hotel is nice itself.There were doormen enthusiastically openingthe doors for us.We were in a corner room that facing 4 constant noise disturbance elevators. Room was cleaned, comfortable bed but used flatted sheet instead fitted sheet. We ended up slept in a tangle, wrinkle sheet which pulled all the way to the middle of the bed from the foot.. We had to get up and remake the bed in middle of the night.. Very agonizing. Read less
Image of the Tripadvisor rating Rude and unfriendly

May 14, 2022 travelPlanner2020 Mumbai, India

Horrible, rude, highly overpriced Horrible experience due to a few extremely rude front desk staff....avoid this hotel like a plague if consistently decent service matters to you. far better options available in the vicinity for similar or lower price.
Image of the Tripadvisor rating Excellent Service

May 10, 2022 Ybuckner68

He was a surprise for my partner she had never been to San Francisco we were on the 27th floor it was a beautiful view she got to view it from our room as well as experiencing San Francisco without the cold it was wonderful the service was excellent we really came for the peace and tranquility and we had it loved it enjoyed it it was great they… Read more
He was a surprise for my partner she had never been to San Francisco we were on the 27th floor it was a beautiful view she got to view it from our room as well as experiencing San Francisco without the cold it was wonderful the service was excellent we really came for the peace and tranquility and we had it loved it enjoyed it it was great they helped us to our room when I had questions I called to explain to us when I was ready to go I called and asked him to have my car ready at a certain time it was there easy prompt just great it was a wonderful weekend wonderful service Read less