Grand Hyatt San Francisco

Union Square, San Francisco

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

660 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, WiFi*, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $62, plus tax per day (payable locally, subject to change).

*Denotes local charge.

100% non smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2735)
  • Very good (2059)
  • Average (706)
  • Poor (236)
  • Terrible (161)
Image of the Tripadvisor rating Grand, not so grand

Nov 13, 2019 brendawildaspen Aspen, Colorado

A bit disappointing in our stay at this Hyatt. Noise traveled a bit more than more hotels with big gaps in the front door leaving much to filter in including light at night. Shower head was a hand held held not a proper shower head installed. Bed, a bit to be desired as it was lacking comfort, hard like plyboard with a fabric cover. Will not be… Read more
A bit disappointing in our stay at this Hyatt. Noise traveled a bit more than more hotels with big gaps in the front door leaving much to filter in including light at night. Shower head was a hand held held not a proper shower head installed. Bed, a bit to be desired as it was lacking comfort, hard like plyboard with a fabric cover. Will not be coming back this way again. Read less
Image of the Tripadvisor rating Great stay at the Hyatt San Francisco

Nov 12, 2019 Linda K Boston, Massachusetts

I went for a conference. They were so nice when a change was needed. We upgraded the room for a nominal. It was beautiful. The staff was friendly and helpful. The food was excellent. I hope to go back!
Image of the Tripadvisor rating Great place, but pricy.

Nov 11, 2019 Beachbuddy70 Schaumburg, Illinois

Everything was amazing, except for the food...dinners were just okay. Pillows were WAY too soft - and flat as a pancake by morning - even the foam alternatives. Service was AWESOME through my entire stay. The room was a perfect size and very clean!! Just go elsewhere for dinner....
Image of the Tripadvisor rating Excellent hotel

Nov 10, 2019 FenderStrat-Perth Perth, Australia

Stayed 3 nights. Fantastic location. Pricey hotel, but you pay for what you get. Attached is a photo of view from my room. Had high speed wifi, breakfast was great - good selection. Close walk to Chinatown, ferry building, the baseball stadium where SF giants play, financial district. A bit of a longer walk to fisherman's wharf but enjoyable.
Image of the Tripadvisor rating great location

Nov 8, 2019 pi2sage Kuala Lumpur

I recently had a four day stay at the Grand Hyatt. I felt the the team at this hotel was warm and friendly and it has a decent offerings at the restaurant and club floor but it can benefit from a little revamp on the whole. This isn't my first visit, so it wasn't too different from the last visit.