Grand Hyatt San Francisco

Union Square, San Francisco

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

100% non smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2796)
  • Very good (2089)
  • Average (720)
  • Poor (247)
  • Terrible (172)
Image of the Tripadvisor rating Comfortable stay ...Perfect location

Mar 14, 2020 bimal19 Mumbai, India

the total is located at the perfect location right on Union Square in San Francisco.. had a comfortable stay, checkin process was quick , the hotel is in the heart of the city near the best shopping area and restaurants and the business district. Had a comfortable stay , clean rooms , unto the mark Hyatt standards
Image of the Tripadvisor rating Clean and Comfortable

Mar 13, 2020 cindyslackteam

During all the anxiety in the environment, it was a pleasure to see care taken in keeping clean and safe. It was sad, the people were scarce in town. The concierge was the best. Gave me a map and clear directions to fill my time away from business.
Image of the Tripadvisor rating GREAT modern room!

Mar 13, 2020 hillaris1979 San Diego, California

My husband and I were surprisingly very happy with this stay at Grand Hyatt SF. We were emailed and invited to check-in online a couple days ahead, which we did. The day of, we were assigned an upgraded room because we are Explorist Hyatt status!! Because we checked in on time, that allowed us to NEVER have to go to the front desk when we… Read more
My husband and I were surprisingly very happy with this stay at Grand Hyatt SF. We were emailed and invited to check-in online a couple days ahead, which we did. The day of, we were assigned an upgraded room because we are Explorist Hyatt status!! Because we checked in on time, that allowed us to NEVER have to go to the front desk when we arrived at the property. We went straight up to the room we were assigned and used the room key via the app. Everything worked flawlessly in the process. The room was a King View room (#2610) and it was great! It was extremely bright and clean and seemed very modern... much more than we were anticipating. And it DID have a great view of the city and the bay! The bedding was awesome and we were given extra feather pillows ready in our room upon arrival after the hotel proactively reached out to us to ensure they were ready for whatever we wanted - AMAZING. There were plenty of switches and plugs everywhere, there were automatic nightlights that lit your way around the bed if you stepped out of the bed at night. The bathroom sink was awesome. The water pressure and drain worked flawlessly; I just wished the shower was a stall, but that is a personal preference. The hotel has an AWESOME bar area on the mezzanine (second level) that my husband took advantage of when I was getting ready. We did not look into much else of the hotel, but we were very satisfied and we would definitely stay there again based on this experience. Read less
Image of the Tripadvisor rating Hy (att) on my list of SFO hotels

Mar 11, 2020 fearanti Boston, Massachusetts

This is a centrally located SFO business hotel. Right beside Union Square, you can walk to most of the major amenities in the city. I found that the lady at check in was very keen to 'up sell' me to another room and to cross sell me to their food options, which was unnecessary given the abundance of options around the hotel. in these times of… Read more
This is a centrally located SFO business hotel. Right beside Union Square, you can walk to most of the major amenities in the city. I found that the lady at check in was very keen to 'up sell' me to another room and to cross sell me to their food options, which was unnecessary given the abundance of options around the hotel. in these times of heightened awareness of hygiene, I did find that the surfaces of the room (2008) like phones etc weren't very well cleaned (or weren't cleaned at all). Read less
Image of the Tripadvisor rating Very nice centrally located hotel.

Mar 10, 2020 ferret2020 Eugene, Oregon

The Grand Hyatt exceeded my expectations! I have stayed in many Hyatt Hotels and this by far the best, ranking it favorably with other higher end hotels i have stayed at. The rooms are modern and comfortable. I recommend a bay view room.