Grand Hyatt San Francisco

Union Square, San Francisco

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

100% non smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2774)
  • Very good (2082)
  • Average (712)
  • Poor (242)
  • Terrible (173)
Image of the Tripadvisor rating Worst service ever

Jan 22, 2020 Trek20308877 Lisbon, Portugal

Very bad experience overall Waited 50 minutes for breakfast and had to leave without it. Not even a bottle of water in the room. The gym is extremely poor. No value for money at all. Definitely not coming back or recommend to anyone
Image of the Tripadvisor rating SAN FRANCISCO 4 DAYS

Jan 22, 2020 Debbie R Albuquerque, New Mexico

Convenient property in good condition. Rooms were quiet and clean. A good solid choice for the Union Square area. Jesus in the cocktail lounge was friendly, makes a good martini. We were 2 single ladies traveling together and felt safe. We walked the few blocks (4-5) to and from BART.
Image of the Tripadvisor rating Grand Hyatt San Fransisco

Jan 21, 2020 Lucius O

The location is very central if you are looking at retail shopping however the rooms are very outdated and the bathroom is far too small. There are a lot of staff around however none of whom were very helpful.
Image of the Tripadvisor rating Loved it!

Jan 20, 2020 HomeHome2017 Los Angeles, California

Perfect location, beautiful view of the city from the 24th floor, comfortable bed and pillows, quiet room, nice staff, delicious Salad and beer/room service. What more could a traveler ask for?! We had a great time.
Image of the Tripadvisor rating Great Stay!

Jan 18, 2020 Nataly S

We stayed at this hotel for 3 nights and had a great stay! Before getting to the hotel we've read some bad reviews and were afraid we made a wrong choice, but once we arrived to our room we realized it was a great choice. The room is big with really comfortable bed. We stayed in the ADA room and it was great, very recommended for a person in a… Read more
We stayed at this hotel for 3 nights and had a great stay! Before getting to the hotel we've read some bad reviews and were afraid we made a wrong choice, but once we arrived to our room we realized it was a great choice. The room is big with really comfortable bed. We stayed in the ADA room and it was great, very recommended for a person in a wheelchair. Very friendly and helpful staff. The only disadvantage is the parking lot. it is across the street and not very convenient if you have a lot of luggage. We wanted to use the valet services but it was EXTREMELY expensive!! $74 for the valet and parking per DAY!! Except for the parking, I would really recommend this hotel Read less