Grand Hyatt San Francisco

Union Square, San Francisco

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

660 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, WiFi*, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $62, plus tax per day (payable locally, subject to change).

*Denotes local charge.

100% non smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2620)
  • Very good (2001)
  • Average (673)
  • Poor (220)
  • Terrible (151)
Image of the Tripadvisor rating Weed, stains, and unclean

May 19, 2019 Tango23234324

Hi my recent stay at the Grand Hyatt in SF was poor to say the least. I had to move room twice because of the smell of marijuana - which from what I heard is legal - I think - in the city and the state, and may also be in the hotel as the two rooms I was in both reeked of it and I received a 2nd hand high. On top of that the coffee maker was… Read more
Hi my recent stay at the Grand Hyatt in SF was poor to say the least. I had to move room twice because of the smell of marijuana - which from what I heard is legal - I think - in the city and the state, and may also be in the hotel as the two rooms I was in both reeked of it and I received a 2nd hand high. On top of that the coffee maker was unsanitary and looked like it had never been cleaned with dirt and grime int he water holding area. Also to top things off there was a semen type of stain on the couch that I'm sure if you flashed a blacklight on it would show up as bright blue. It was gross. The carpet did not look like it was vacuumed and the cleaners to the room were cutting corner getting rooms ready. Hope my next trip to San Fran will be better, as this hotel soured the entire experience. Read less
Image of the Tripadvisor rating First class fare

May 19, 2019 spacetourist La Canada Flintridge, California

Hotel chain has own wines called Canvas. Unique for any hotel chain this size, very tasty wines, served in the Grande Club. For guests on the Grand Club floors. & super Gym, meeting rooms. Great views. Buffet & bar in Grand Club, Bar is Honor system: write down Rm #, name, date & price for drinks. ALL else is Free. Have Coffee bar, concierge… Read more
Hotel chain has own wines called Canvas. Unique for any hotel chain this size, very tasty wines, served in the Grande Club. For guests on the Grand Club floors. & super Gym, meeting rooms. Great views. Buffet & bar in Grand Club, Bar is Honor system: write down Rm #, name, date & price for drinks. ALL else is Free. Have Coffee bar, concierge services. Read less
Image of the Tripadvisor rating Not the same Grand Hyatt, A change of service, quaility, and experience

May 16, 2019 Scenic01400989040 Washington DC, District of Columbia

Figure out the light fixtures and shade technology early. Don't stay near a staff room. The top floor view and restaurant is not open to public its now a business center, below average food so eat out. Good location. Jamie - Hamie is the best bartender.
Image of the Tripadvisor rating Business trip

May 15, 2019 Go64169466227

I would Highly recommended this hotel, very clean, bed is very comfy, although it was a tough trip for me, due to traveling back and forth, but this hotel actually was a relief. It is located in the heart of San Francisco
Image of the Tripadvisor rating I'll be back

May 14, 2019 Roam08660518285 Windsor, California

I love this location. The hotel staff was very accommodating and helpful. The room was just what I had hoped. My only complaint is that early in the morning there was the sound of running water...like a water heater was filling or a shower was on. It ran for a long time and was really noisy. I will be back.