Hilton San Francisco Union Square

Union Square, San Francisco

The hotel

At one of the best addresses in San Francisco you’ll have Union Square’s boutiques, big-brand shops, and dining and nightlife almost on the doorstep. The Hilton is a big hotel with great service and a sociable buzz in the lobby, bar and coffee shop. The views are pretty spectacular here too — head up to the 16th floor for some chill out time at the pool deck or go even higher up, all the way to the 46th floor Cityscape lounge.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In San Francisco’s Theater District, this hotel is just 2 blocks from the famous cable cars, and a stroll from Moscone Center and the Westfield shopping mall. It’s also just half a mile from Chinatown and Nob Hill, and near Muni and BART transport connections for easy sightseeing. Transfer time from San Francisco International Airport: 30 minutes.

Hotel information

All rooms offer air-conditioning, 37” HDTV with cable channels and on-demand films, alarm radio, WiFi*, telephone, tea/coffee-making facilities, mini-fridge, safe, hairdryer, and iron and board. Standard Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are larger and have either 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.

Skyline View Rooms have unobstructed skyline views from the 20th floor or higher, complimentary WiFi, grab and go breakfast (for up to 2 people), and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Balcony Skyline View Rooms have a balcony with 2 chairs and a table, skyline views from the 26th floor or higher, complimentary WiFi, grab and go breakfast (for up to 2 people), and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

Herb ‘N Kitchen (all-day menu including breakfast pastries and coffee, takeaway options, and gourmet marketplace). Poached (buffet breakfast). Urban Tavern (gastropub menu and local drinks, seasonal dinners). Lobby Bar (local and craft beers). Room service in a bag from Herb ‘N Kitchen*. Cityscape lounge (on 46th floor). Pool deck (on 16th floor, with heated outdoor pool and hot tub). Fitness centre. Small gift shop with newsstand. Concierge. Laundry/valet service*. ATM. Self-parking $66.12, valet parking $79.80, including tax, per night (payable locally, subject to change). A Tesla electric charging station is available*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1264)
  • Very good (1574)
  • Average (1019)
  • Poor (410)
  • Terrible (220)
Image of the Tripadvisor rating Great Location, Caring Staff

Jan 2, 2021 McRomSom Hampshire, United Kingdom

This hotel is in a great location. The room was extremely clean. I asked for a kettle and could collect it immediately. Limited options for breakfast although lots of options literally a couple of minutes walk away. The staff here are top notch.
Image of the Tripadvisor rating Wonderful stay

Oct 27, 2020 Jasonbeam21109 Coastal South Carolina, South Carolina

Beautiful property! My wife and I stayed here recently for a vacation and couldnt have been more satisfied! Anne-Marie at the front desk was wonderful! We will be back next time in the area! Thank you again for your wonderful hospitality!
Image of the Tripadvisor rating Great Location, Mediocre Rooms

Oct 18, 2020 Andrew T

This hotel has a great location. Right in the middle of San Fran. Its within walking distance to Chinatown, walking distance to the pier and a whole host of restaurants. The location is the best part. The rooms need updating. They were drab and not consistent with what I would expect from Hilton in San Francisco. Below ground parking is a nice… Read more
This hotel has a great location. Right in the middle of San Fran. Its within walking distance to Chinatown, walking distance to the pier and a whole host of restaurants. The location is the best part. The rooms need updating. They were drab and not consistent with what I would expect from Hilton in San Francisco. Below ground parking is a nice option but pricey. Read less
Image of the Tripadvisor rating OK at best

Jul 21, 2020 markdU2520NV Southampton, United Kingdom

Huge check in queues, really overpriced food, different wings with some good and some really outdated, not the best location. Not too expensive though :) San Fran ain't cheap but I'll look elsewhere next time.
Image of the Tripadvisor rating Lobby Bar Is Where To Be

May 3, 2020 TheJimmyco Tempe, Arizona

The rooms are nice, standard Hitlon rooms. The cafe and store are really good. The lobby bar is great and very large. Since we were here for business, meeting in the bar for meetings makes it really easy rather than booking meeting space at other hotels. Yes, San Fran is experiencing some crime issues but security is great at this hotel.