W San Francisco

San Francisco, USA

The hotel

Something slightly different, and decidedly special, everything at this smart urban sanctuary has been designed to indulge. There’s the decadent Whatever/Whenever® Concierge service. There are the excitingly named guestrooms – from ‘Wonderful’ to ‘Extreme Wow’ – with their trademark touches including a Munchie Box and vibrant window banquettes. And there are the playful dining and drinking spaces, including The Living Room, an uber-stylish hangout packed with geometric shapes, colour-changing lighting, and cocktails, with DJs some nights and board games others. There’s the upscale Californian cuisine of TRACE on site, with organic ingredients that can be ‘traced’ back to the local fishermen, farmers and producers; but, as you’d expect from a district that has its own acronym, there are also plenty of trendy eateries in the surrounding SoMa area.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the relaxed but trendy SoMa (South of Market) district, the hotel is just round the corner from Yerba Buena Gardens, by SFMOMA (the Museum of Modern Art), 5 blocks from Union Square, around a mile from Chinatown and Lombard Street, and 2 miles from Fisherman’s Wharf and Pier 39. Transfer time from San Francisco International airport: 20 minutes.

Hotel information

404 rooms and suites. All with 32” flatscreen plasma TV with movies on demand, CD/DVD player, iPod docking station, WiFi available*, telephone, Munchie Box, mini-bar*, coffee maker (on request), safety deposit box, Signature bed, pillow menu, Whatever/Whenever® service* (for iPod® Shuffles and CD/DVD library), hairdryer, iron and board and bathrobes.

TRACE (upscale Californian menu, locally sourced produce). The Living Room (bar, cocktails, light bites from TRACE, board games, DJs Wednesday-Saturday). Upstairs (bar, American menu). 24-hour room service*. FIT® gym (with personal trainers*). Whatever/Whenever® Concierge service*. W Hotels – The Store. Laundry/dry-cleaning service*. WiFi available*. Valet parking $56 a night plus tax (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (965)
  • Very good (807)
  • Average (373)
  • Poor (156)
  • Terrible (96)
Image of the Tripadvisor rating Outstanding service at the restaurant

Aug 14, 2019 Anonymous811835

Had two experiences, one being standard/good service and the other one being excellent. Damian, who's worked in that restaurant for years as he later told me, goes above and beyond when it comes to serving his patrons. He wouldn't let me stand at the front desk even though I arrived for breakfast a couple minutes early (which I didn't know), he's… Read more
Had two experiences, one being standard/good service and the other one being excellent. Damian, who's worked in that restaurant for years as he later told me, goes above and beyond when it comes to serving his patrons. He wouldn't let me stand at the front desk even though I arrived for breakfast a couple minutes early (which I didn't know), he's always got a warm smile for everyone, and he's got the gift to magically make even the grumpies, jetlagged guest (me) feel happy and smile. Thank you Damian! Read less
Image of the Tripadvisor rating Good stay

Aug 14, 2019 EJG4 Chapel Hill, North Carolina

Good location for Moscone, SoMa, etc.. Nice corner room, very happy with size and space. Recently renovated room so felt new and fresh. Friendly service. No complaints. Would stay here again and had a reasonable rate.
Image of the Tripadvisor rating Amazing food with Amazing server Damian!

Aug 8, 2019 Kburto

I daughter and I have visited the W Trace restaurant many times especially for breakfast and this time has blown my mind! Peach cobbler pancake with cherry raspberry homemade preserves - wow! Best sourdough I’ve ever had and even the mocha was amazing! Pair that great food with the outstanding service from our waiter Damian and you have every… Read more
I daughter and I have visited the W Trace restaurant many times especially for breakfast and this time has blown my mind! Peach cobbler pancake with cherry raspberry homemade preserves - wow! Best sourdough I’ve ever had and even the mocha was amazing! Pair that great food with the outstanding service from our waiter Damian and you have every reason to come to the W in San Francisco. Damian thank you your friendly service and smile! Read less
Image of the Tripadvisor rating Great Experience

Aug 5, 2019 KASJackson_MS Jackson, MS

We stayed at this hotel last week for two nights in a newly-renovated room. Everything was as expected at a W hotel - friendly staff, clean rooms, good location, especially if you are interested in the SF Museum of Modern Art and the Yerba Buena Center for the Arts. (Had a DJ playing loud music in the bar before dinner -this did not bother us as… Read more
We stayed at this hotel last week for two nights in a newly-renovated room. Everything was as expected at a W hotel - friendly staff, clean rooms, good location, especially if you are interested in the SF Museum of Modern Art and the Yerba Buena Center for the Arts. (Had a DJ playing loud music in the bar before dinner -this did not bother us as we expected it, but it may not be your bag.) The rooms are typically sized for downtown SF, but quiet, clean and newly renovated. I spoke with one of the managers (Nico) before my stay with a few questions, and he was really helpful and friendly. Highly recommend this property, and would stay again. IMO, much better value than the nearby St Regis - considering out needs. Read less
Image of the Tripadvisor rating Decent enough hotel but loud from the lobby nightclub

Jul 30, 2019 panzertanzer Dallas, Texas

Typical upscale, modern design within the expected price range for SF. Service was very good and the hotel has a good location in the city next to the park. However, why does W feel the need to have a full on nightclub in their lobbies. My room was in the 20s and i could still hear the music from lobby. Also, modern fixtures and furnishings are… Read more
Typical upscale, modern design within the expected price range for SF. Service was very good and the hotel has a good location in the city next to the park. However, why does W feel the need to have a full on nightclub in their lobbies. My room was in the 20s and i could still hear the music from lobby. Also, modern fixtures and furnishings are nice but when checking in to your room in the middle of the night, I don't want to have to hunt for the switches to the different lights that are hidden in the nooks and crannies. 1st world problems I know, but that's what these reviews are for ;-). If not for the noise one night, a good price. Read less