W San Francisco

San Francisco, USA

The hotel

Everything at the W is bright, smart and vibrant, from the artwork on the walls to your guest room, with its Munchie Box and a cosy window bench. Make sure you order a cocktail at The Living Room, a stylish hangout packed with geometric shapes and colour-changing lighting. Pick your night — there are DJs some nights, and board games on others. And for a tasty Californian dinner, head to TRACE with its organic food from local fishermen and farmers.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the relaxed but trendy SoMa (South of Market) district, just round the corner from Yerba Buena Gardens, by SFMOMA (the Museum of Modern Art), 5 blocks from Union Square, around a mile from Chinatown. Transfer time from San Francisco International airport: 20 minutes.

Hotel information

401 rooms and suites on 31 floors. All with 32” flatscreen plasma TV with movies on demand, CD/DVD player, iPod docking station, WiFi*, telephone, Munchie Box, mini-bar*, coffee maker (on request), safe, Signature bed, pillow menu, Whatever/Whenever® service* (for iPod® Shuffles and CD/DVD library), hairdryer, iron and board and bathrobes. Wonderful Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

TRACE (upscale Californian menu, locally sourced produce, open for breakfast, lunch and dinner). The Living Room (bar, cocktails, light bites for lunch and dinner from TRACE, board games, DJs on select nights). 24-hour FIT® gym (with personal trainers*). Whatever/Whenever® Concierge service*. W Hotels – The Store. Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi in public areas. Valet parking $65 a night plus tax (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (984)
  • Very good (822)
  • Average (375)
  • Poor (156)
  • Terrible (96)
Image of the Tripadvisor rating Missing The WOW

Jan 19, 2020 LaLaOntheRoad New York City, New York

Stayed here for business for a week. This is my 4th time at the hotel. Overall this hotel is very nice W Hotel. Its a fairly quiet hotel with not many rooms per floor. I would recommend requesting a room overlooking the Yerba Buena side as its a lot quieter. Hotel is conveniently located to arts, local attractions and the convention center. … Read more
Stayed here for business for a week. This is my 4th time at the hotel. Overall this hotel is very nice W Hotel. Its a fairly quiet hotel with not many rooms per floor. I would recommend requesting a room overlooking the Yerba Buena side as its a lot quieter. Hotel is conveniently located to arts, local attractions and the convention center. Hotel staff are very accommodating. Limited dining options with only one lobby restaurant/bar. Overall good hotel when in San Francisco just missing the WOW factor. Read less
Image of the Tripadvisor rating Update / refurbished

Jan 15, 2020 calstars San Francisco, California

The SF W has been refurbished. The rooms finally got a much needed face lift. Feels much cleaner and fresher. Still a great location - just beware of the dirtiest streets in the US that surround the hotel.
Image of the Tripadvisor rating Staying for week of business travel

Jan 14, 2020 88Catty88

Room on the 24th floor of W Hotel for one week business trip was perfect. Great room recently upgraded and lots of space. Location is easily accessible to many restaurants, shopping, and cafes in and around Market Street as well as the Financial District. Also close to Union Square. Bed was comfortable, room clean and quiet. Only wish there… Read more
Room on the 24th floor of W Hotel for one week business trip was perfect. Great room recently upgraded and lots of space. Location is easily accessible to many restaurants, shopping, and cafes in and around Market Street as well as the Financial District. Also close to Union Square. Bed was comfortable, room clean and quiet. Only wish there were more outlets in and around the desk. Read less
Image of the Tripadvisor rating Almost perfect

Jan 13, 2020 Bicasso San Francisco, California

I would give this hotel 5 stars, but sadly they will not earn it back unless they re-think the scent that the W has decided to spray everywhere in the hotel (especially the lobby). First impressions are everything, and I stay in dozens of 5-star hotels around the world, so I understand the importance of this. The Intercontinental and Renaissance… Read more
I would give this hotel 5 stars, but sadly they will not earn it back unless they re-think the scent that the W has decided to spray everywhere in the hotel (especially the lobby). First impressions are everything, and I stay in dozens of 5-star hotels around the world, so I understand the importance of this. The Intercontinental and Renaissance use a mild 'lemongrass scent' to welcome its guests, and it's quite lovely. But I was totally put off by the extremely powerful and harsh chemical scent that my wife and I were greeted with, this past weekend. My first thought: a janitorial team had just finished disinfecting the entire lobby with industrial-strength cleaners. But that was not the case, according to the receptionist. We were told this was the 'W' signature scent. Luckily, the clerk offered to de-ionize our room for 90 minutes, which was successful in reducing the intensiity of the offensive chemicals. I sincerely hope the management re-thinks this decision! Read less
Image of the Tripadvisor rating Best Hotel in San Francisco

Jan 11, 2020 soniasalinas69 San Francisco, California

I’m really impressed with the quality of customer service we received at this gorgeous hotel. Despite the fact that I had employee discount; and didn’t know anyone at this hotel. I was never treated with less curtesy or less effort to make my stay memorable. It makes me think that if an employee is treated with such great service; how would a… Read more
I’m really impressed with the quality of customer service we received at this gorgeous hotel. Despite the fact that I had employee discount; and didn’t know anyone at this hotel. I was never treated with less curtesy or less effort to make my stay memorable. It makes me think that if an employee is treated with such great service; how would a regular customer will be treated....I can only imagine it will be out this world! The room was comfortable, well kept and very clean. The food was amazingly delicious (all five times we ordered room service) Read less