W San Francisco

San Francisco, USA

The hotel

Everything at the W is bright, smart and vibrant, from the artwork on the walls to your guest room, with its Munchie Box and a cosy window bench. Make sure you order a cocktail at The Living Room, a stylish hangout packed with geometric shapes and colour-changing lighting. Pick your night — there are DJs some nights, and board games on others. And for a tasty Californian dinner, head to TRACE with its organic food from local fishermen and farmers.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the relaxed but trendy SoMa (South of Market) district, just round the corner from Yerba Buena Gardens, by SFMOMA (the Museum of Modern Art), 5 blocks from Union Square, around a mile from Chinatown. Transfer time from San Francisco International airport: 20 minutes.

Hotel information

401 rooms and suites on 31 floors. All with 32” flatscreen plasma TV with movies on demand, CD/DVD player, iPod docking station, WiFi*, telephone, Munchie Box, mini-bar*, coffee maker (on request), safe, Signature bed, pillow menu, Whatever/Whenever® service* (for iPod® Shuffles and CD/DVD library), hairdryer, iron and board and bathrobes. Wonderful Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

TRACE (upscale Californian menu, locally sourced produce, open for breakfast, lunch and dinner). The Living Room (bar, cocktails, light bites for lunch and dinner from TRACE, board games, DJs on select nights). 24-hour FIT® gym (with personal trainers*). Whatever/Whenever® Concierge service*. W Hotels – The Store. Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi in public areas. Valet parking $65 a night plus tax (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (994)
  • Very good (822)
  • Average (375)
  • Poor (157)
  • Terrible (98)
Image of the Tripadvisor rating Lovely visit!

Jul 9, 2020 John B St. Petersburg, Florida

I came right as Covid was hitting and the staff couldn’t have been more kind or caring. I was upgraded to a beautiful corner suite, I could have stayed there all day it was so comfortable (especially the bathroom and the giant tub). Most restaurants had closed so I had dinner one night in the lobby, my meal was divine. Excellent fitness center and… Read more
I came right as Covid was hitting and the staff couldn’t have been more kind or caring. I was upgraded to a beautiful corner suite, I could have stayed there all day it was so comfortable (especially the bathroom and the giant tub). Most restaurants had closed so I had dinner one night in the lobby, my meal was divine. Excellent fitness center and a beautiful spa. I really have nothing bad to stay, it was excellent! Read less
Image of the Tripadvisor rating Egnyte Conference

Jun 25, 2020 socavalier26 Chicago, Illinois

Beautiful hotel in downtown SF close to the conference center. The hotel has very limited amenities as space is a premium in SF but the rooms are very nice and clean. Early check in is impossible here so I would not count on it. Would stay again!
Image of the Tripadvisor rating Luxury worth the prcie

Mar 5, 2020 Doris A Albany ca

Great rooms, amenities, service and vibe . Location, location location next to the MOMA, carousel!!, even a target store eat at the grove, skip the samovar tea rom watch out for the young techies at happy hour n the lobby unless you want to join.
Image of the Tripadvisor rating One of my worst W experiences.

Mar 2, 2020 amluther Chapel Hill, North Carolina

I stay at a Marriott around 100 nights a year, including quite a few W’s. This one is definitely not a favorite, especially for a brand supposed to be “luxury.” 1. No elite lounge, no free coffee, and the breakfast is bad—they have a full breakfast menu, but offer Bonvoy members a few crappy options like Oatmeal. 2. Ridiculous fees—I was charged… Read more
I stay at a Marriott around 100 nights a year, including quite a few W’s. This one is definitely not a favorite, especially for a brand supposed to be “luxury.” 1. No elite lounge, no free coffee, and the breakfast is bad—they have a full breakfast menu, but offer Bonvoy members a few crappy options like Oatmeal. 2. Ridiculous fees—I was charged 5.00 “package handling fee” to receive a credit sent to the hotel. 3. Rooms are small with a cheap Ikea feel more in line with a low grade Aloft than W. 4. Unimpressive bar and restaurant. 5. Long wait for the elevators. 6. Good gym, and the location is very convenient. There are a lot of great Marriott’s in this area—Marquis and Union Square are great alternatives. Avoid the W. Read less
Image of the Tripadvisor rating Great party

Mar 1, 2020 mrose20 Kentfield, California

Came for a party and it was fabulous. Wonderful job by the hotel staff. Food was delicious. Well done making the party feel special and unique. The bartenders were attentive, the room was pretty, and for a night the party raged.