Bay Gardens Hotel

St Lucia, Caribbean

The hotel

This is a friendly hotel with a relaxed, easy-going ambience. The interior perfectly captures the unique tropical flavour of this island with fresh, vibrant Caribbean hues and rattan furniture. In Spices Restaurant, indulge in delicious Caribbean and French-inspired cuisine and in Cinnamon Bar enjoy a range of exotic cocktails. Located in the heart of Rodney Bay, walking distance from restaurants, bars, nightlife, duty-free shopping and Treasure Bay Casino. Reduit Beach is a 15-minute walk away or take advantage of the hotel's complimentary shuttle service to the sister hotel Bay Gardens Beach Resort and Spa.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Babysitting service
  • Wheelchair access
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

On the south side of Rodney Bay, 15 minutes walking distance from Reduit Beach. Transfer time from airport: 1 hour 30 minutes.

Hotel information

87 rooms with balcony/terrace, air-conditioning, ceiling fans, cable TV, complimentary WiFi access, clock radio, telephone, coffee maker and safe*. Standard Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive option: includes breakfast, lunch and dinner. House drinks by the glass. Supplement chargeable for top shelf food and beverage options, e.g steak, lobster and premium branded drinks. Unlimited complimentary passes to Splash Island Water Park. In-room starter pack including water, soda, fruit punch, liquor and fruit and cheese plate/snack tray.

Half Board option: includes breakfast and dinner (includes 1 glass of wine per adult, with dinner). Unlimited complimentary passes to Splash Island Water Park.

Superior Rooms are larger, some with Jacuzzi bath, with 1 king-size bed or 2 double beds, sleeping maximum two adults or 2 adults and 2 children.

Junior Suites are the same size as Superior Rooms but have a sofa bed and small sitting and kitchen area, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suites with separate living room, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Suites with a separate living room, sleeping maximum 4 adults or 2 adults and 2 children.

Spices Restaurant, Cinnamon Bar.

Weekly manager's rum punch party and Caribbean buffet night with live musical entertainment. Saturday night poolside barbecue.

3 freshwater swimming pools. The following activities are available at the sister property Bay Gardens Beach Resort: water sports*, access to Splash Island Water Park and complimentary non-motorised water sports, kids' playground and kids' games room.

Babysitting* (on request). Gift shop. Internet Café, complimentary WiFi in all rooms and public areas. Amenities at the sister property can be used (except the pool) and include dive shop, fitness centre, spa* and hair and beauty salon*.

From the 1 Dec ‘20 a Tourism Accommodation Fee will apply. This mandatory fee will be $6 per person per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: guests receive unlimited complimentary passes to Splash Island Water Park.

**Reduit Beach is a 15-minute walk away or take advantage of the hotel's complimentary shuttle service which drops you to the sister property so you can use the Beach and other facilities (except the pool) and charge anything you eat or drink back to your room at the Bay Gardens Hotel, so there is no need to take any money with you (once you leave an impression of your credit card at Bay Gardens Hotel).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (704)
  • Very good (663)
  • Average (196)
  • Poor (36)
  • Terrible (22)
Image of the Tripadvisor rating Good place to be

Feb 12, 2021 Trip46081858141

Had to quarantine for 2 weeks but was a good experience with really nice staff, good food and great that you can go to the beach every day! Rooms could do with a refurbishment but they were clean and good size
Image of the Tripadvisor rating Terrible ! We will not return !

Feb 6, 2021 Heli G Newtown, Connecticut

Terrible does not even begin to describe the Bay Gardens Hotel. The place is run down but clean. The staff are arrogant and nonresponsive. One might call them as lazy as can be. The food was a horror show. Aside from the fresh salads, everything they seem to have was very dry. Food was cooked to death whereby you could play pingpong with the… Read more
Terrible does not even begin to describe the Bay Gardens Hotel. The place is run down but clean. The staff are arrogant and nonresponsive. One might call them as lazy as can be. The food was a horror show. Aside from the fresh salads, everything they seem to have was very dry. Food was cooked to death whereby you could play pingpong with the catch of the day and the chickens might have died a thousand times. Regarding beef dishes, one can take it to the playgrounds and play soccer with it after they are done cooking it. Despite the "all-inclusive meal plan" that we purchased, We ordered takeout from outside of the resort and of course paid for it as well. When we dared to complain about something, we were made to feel as if we were the ones who were the problem! The staff is definitely confused about who are the guests and who are the staff! The resort is located 1/2 mile from the beach, where they have another place called Bay Garden Beach Resort. if you stay at the Bay Gardens Hotel, you will have to take a shuttle to the beach. It is only 1/2 mile, but you cannot leave the resort on your own due to Covid 19, per St. Lucia's rules, so you must use the hotel shuttle to get to the beach which leaves according to their "schedule, " which is every hour. In other words, if for any reason you need to get back to your room for something you might have forgotten, it will take you two hours to complete the journey to your hotel room and back to the beach. Despite the 20% capacity at the Bay Gardens, they will NOT change the schedule and have the shuttle come to pick up guests more frequently, even though the driver will be sleeping on the bus between the trip back and forth. The beach is beautiful with white sands and very clean. At the beach resort you will find the bar, where you have on most days the bartender named Roger. Roger is a horny, sexually- motivated young bartender who does not have a distinction between staff and guests. If Roger takes a fancy to your wife or your female friend, he will act like a horny teen who is in heat and will not serve you your drinks, or will simply ignore you while you wait at the bar to be served, even though I tipped him at the beginning of our trip! He is a strange dude. The only folks who were helpful and pleasant were a waiter named Helena ( i could not say enough nice things about her), a bartender at the Bay Gardens Hotel named Terry, and the lady that cleaned our rooms every day in room 307. Those were the only folks that we felt like deserved the tips. Read less
Image of the Tripadvisor rating covid regulations are creating problems

Jan 31, 2021 john s Palmyra, Virginia

Skip traveling to St. Lucia until covid is over. Because you have to stay in the hotel and NOT allowed to travel elsewhere, problems occur. You can not go outside to shop and if you were planning on purchasing food and drinks for your kitchen room, forget it. Instead you are forced into the all inclusive which is a lot more expensive and might… Read more
Skip traveling to St. Lucia until covid is over. Because you have to stay in the hotel and NOT allowed to travel elsewhere, problems occur. You can not go outside to shop and if you were planning on purchasing food and drinks for your kitchen room, forget it. Instead you are forced into the all inclusive which is a lot more expensive and might not be to your liking. Taxi rides from airport take over an hour and most drivers are driving like crazy men. The beach at Bay Gardens was beautiful, yet the locals can go onto the beach and their trying to get you to buy something is a pain. Also we had about five guys wanting us to get them drinks. WHY. because all the alchol stores are closed because of covid. Read less
Image of the Tripadvisor rating Christmas New Year

Jan 10, 2021 Wedderburn Greater London, United Kingdom

Stayed during covid, It was not where we should have stayed as our original destination stopped travellers, but staying here to celebrate my husbands 50th was lovely. We were initially booked into Bay Gardens Inn, arrived all looking dark we were then sent to the Hotel where we had a free room upgrade. A managers cocktail party was in full swing… Read more
Stayed during covid, It was not where we should have stayed as our original destination stopped travellers, but staying here to celebrate my husbands 50th was lovely. We were initially booked into Bay Gardens Inn, arrived all looking dark we were then sent to the Hotel where we had a free room upgrade. A managers cocktail party was in full swing so complimentary cocktails on arrival. The small amount of traffic noise in the room had us move next day, the available rooms being smaller we paid extra for an adjoining room for daughter. The rooms were lovely spacious clean with quiet A/C and ceiling fans. A small kitchette. Breakfast service because of covid was chaotic but staff managed to get us all served with an adequate choice which changed daily. The shuttle bus your lifeline to getting out was busy and occasionally more frequent when getting guests to outside restaurant bookings. Reduit beach was lovely with the non motorised water sports available, for free. Really enjoyed taking the Hobie Cat dinghy out. Tried water skiing which I had not done for 20 years. Like riding a bike it was. The hotel very quiet 3 pools but close to strip if you were allowed out. I preferred this hotel to the beach resort as atmosphere there was a lot busier and the restaurant there not a reason to eat there. Christmas Day Santa visited wearing a mask and visor. My daughter received some locally made jewellery as a gift. I enjoyed staying here, we were looked after and very comfortable. Great chocolate milkshakes and cocktails at the poolside bar. Read less
Image of the Tripadvisor rating Stay during Covid

Jan 8, 2021 andreaetienne

Booked for 14 nights, had to stay in quarantine in the hotel for the duration of my stay. The benefit of staying at this hotel is that a daily shuttle is provided every hour to take you to the sister hotel, Bay Gardens Beach Resort, where you have access to the beach. The staff at both hotels are very friendly ensuring our stay was comfortable… Read more
Booked for 14 nights, had to stay in quarantine in the hotel for the duration of my stay. The benefit of staying at this hotel is that a daily shuttle is provided every hour to take you to the sister hotel, Bay Gardens Beach Resort, where you have access to the beach. The staff at both hotels are very friendly ensuring our stay was comfortable even though we were in quarantine. Read less