Jewel Grande Montego Bay

Montego Bay, Jamaica

Virgin rating

Oceanfront Junior Suite King
Oceanfront Junior Suite Bathroom
Oceanfront Junior Suite Double
Oceanfront Suites
Pierside
One Bedroom Suite
One Bedroom Suite
Moonstone
Sentry Tower lobby bar
Pelican Grill
Rum Runner pool bar
1 Bedroom Grande Luxe Suite
One Bedroom Grande Luxe Oceanfront Suite
Orchids
Teen Club
One bedroom Oceanfront Suite
Le Bouchon wine cellar
3 bedroom Penthouse Suite
3 Bedroom Penthouse Suite
Waves
Le bouchon
Crickets
Sugar Cane
Splash Pad
Lobby bar
Kids club
Spa
Spa
A video preview image
Oceanfront Junior Suite King
Oceanfront Junior Suite Bathroom
Oceanfront Junior Suite Double
Oceanfront Suites
Pierside
One Bedroom Suite
One Bedroom Suite
Moonstone
Sentry Tower lobby bar
Pelican Grill
Rum Runner pool bar
1 Bedroom Grande Luxe Suite
One Bedroom Grande Luxe Oceanfront Suite
Orchids
Teen Club
One bedroom Oceanfront Suite
Le Bouchon wine cellar
3 bedroom Penthouse Suite
3 Bedroom Penthouse Suite
Waves
Le bouchon
Crickets
Sugar Cane
Splash Pad
Lobby bar
Kids club
Spa
Spa

The hotel

If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Daily and nightly entertainment.

Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1840)
  • Very good (344)
  • Average (125)
  • Poor (25)
  • Terrible (47)
Image of the Tripadvisor rating Great family resort!

Apr 27, 2024 Sara B

We really loved our time at the Jewel! We stayed for a week and spent half our time in the 3 bedroom oceanfront suite in building C and half the time in the 3 bedroom penthouse suite in building B. Both locations were super nice, but I’d say building C is better because it’s the building with the most updated decor. Our butlers were excellent and… Read more
We really loved our time at the Jewel! We stayed for a week and spent half our time in the 3 bedroom oceanfront suite in building C and half the time in the 3 bedroom penthouse suite in building B. Both locations were super nice, but I’d say building C is better because it’s the building with the most updated decor. Our butlers were excellent and provided very fast room service, trip recommendations, and dining arrangements. The staff overall were SO friendly and helpful. They are also very kid friendly. The only negative was that we arrived at the resort around 5pm, 2 hours after expected arrival, and our room still wasn’t ready. The room floors were very dirty and our kids legs were black after crawling around for 10 min. We asked them to mop and they fixed it. The beach had a lot of seaweed, but they rake it away every morning. We have small kids so renting a cabana ($169/day) on the beach was a must. There aren’t any umbrellas or shade otherwise. If you have the cabana then the staff will bring you food and drinks all day. There’s a guy on the beach who makes super tasty jerk chicken around lunchtime. There’s no snorkeling available and the closest place is a 20 min taxi ride. The food was good for an all-inclusive. The drinks were ok- the free wine wasn’t very good and the cocktails seemed watered down. If you like good liquor then buying duty free at the airport would be worthwhile. They also have a free shuttle to a shopping area where you can buy wine, liquor, souvenirs, but it’s very overpriced. Bouchon was our favorite restaurant- awesome steak and salmon! We didn’t spend much time at the pool because we liked the beach, but it was warm and there’s a shallow area for the kids. Read less
Image of the Tripadvisor rating Far more than we expected.

Apr 27, 2024 mostly_happy_camper New York City, New York

The first resort-type experience we've had so nothing identical to compare it to. However, this is a wonderful place. The thousands of reviews say everything there is to say. There are glitches here and there, but nothing to knock down a five-star rating. (For instance, not all the electric wall plugs actually work. Be sure the ones you use… Read more
The first resort-type experience we've had so nothing identical to compare it to. However, this is a wonderful place. The thousands of reviews say everything there is to say. There are glitches here and there, but nothing to knock down a five-star rating. (For instance, not all the electric wall plugs actually work. Be sure the ones you use are charging. There are power interruptions and hot-water outages, but in our experience, they don't last very long and/or are remedied quickly once reported.) This is a small, poor country. Even accounting for that, the resort is super nice. The food is so good, the choices so varied, and so very accessible, even a glowing review can't do it justice. Ice cream cones by the poolside, sit-in-pool bar, a breakfast center more spectacular than you can imagine, fresh grilled meats and hot vegetables available to eat directly on the beach, nicely appointed restaurants with delicious menus, quick-stop luncheon counters with choices of wraps and sandwiches. And more. The staff is excellent. They are incredibly well trained always with a smile for you. They don't idle about. They are constantly at work doing whatever the job is they have. And more than willing to help out no matter what. The clientele frequenting here is respectful of others, including those guests with children who were well-behaved. Don't expect to have all this at a discount price! If you want "great," then go for an oceanfront (not just ocean view) suite; our one bedroom had two bathrooms and a great soaking tub (see the photo)! The two-bedroom suite we got a glimpse intowas humongous. You do get what you pay for. Read less
Image of the Tripadvisor rating You are the Grande Jewel of the Jewel Grande!!!

Apr 23, 2024 mattzawada Truro, Canada

We had an amazing time in our Ocean Front 1 bedroom suite, so I'll get the 2 bad things that happened out if the way first. The first night there was a power outage but these things happen. There was a little storm. so no big deal. Though the floors being all tile got very wet so try to leave a nightlight on. The only complaint I have about our… Read more
We had an amazing time in our Ocean Front 1 bedroom suite, so I'll get the 2 bad things that happened out if the way first. The first night there was a power outage but these things happen. There was a little storm. so no big deal. Though the floors being all tile got very wet so try to leave a nightlight on. The only complaint I have about our stay was our room came with a washer and dryer. We bought soap to do a load and left for lunch. Upon returning the cleaning lady told us it was spilling out and she did her best to stop it. Luckily she was making up our room and caught that this was happening, otherwise, the room would have completely flooded and I can only imagine the damage that could have been. The seal on the door (front loaded) was done and when it would fill most of the water was coming out. That said, we had a new washer within 2 hours and it was handled promptly. I'd only suggest perhaps testing the washers once a month to try and avoid this. Now I have to mention our cleaning lady Audrey, who truly went above and beyond to make sure our room didn't flood. Other people could have walked away but thanks to her she saved our experience and our nerves on vacation. She deserves to be commended and given a raise. The nicest and sweetest lady we met on our entire trip. I feel it necessary to acknowledge her in this review and hope it's seen by her superiors. Also Vernon....at the front door. A genuinely charismatic person who really enjoys what he does and it's nice to see in today's world. He brought us and took care of our bags both to and from our room also. Keep it up. Now as for the rest of the trip.....our room was a little outdated. We were in the centre building, but it really didn't matter. Air conditioning, 2 washrooms, king bed, kitchen, living area with ample seating, private enclosed balcony where the view is just amazing. We were on the 5th floor. This resort is family friendly one and isn't a party resort. A lot of young families and weddings. There's a lot of stairs but if you travel by the front of the buildings and not the back it can make things a little easier. We did our share before we explored a bit and figured this out. I suggest to everyone to grab a drink and spend an hour or 2 just exploring the resort. Once you know where everything is, it makes things much easier. At least it did for us lol. The food was incredible. The breakfast and lunch buffets had more options then one person could ever need or want, and it was all delicious. Nothing ever made me say "this is meh" lol And yes, the room service is 24hrs a day and INCLUDED. We tipped when we used it and it was an amazing amenity to have. Keep in mind there is no dinner buffet however there are restaurants that offer some great dining experiences and are part of the all inclusive as well. Or the room service if maybe you spent too much time in the sun and don't want to leave your room to eat. The cafes are also great for fans of coffee. I drank more coffee in a week then I normally do in a month since I don't really drink much alcohol. The iced coffee is one of the best I've had and the iced tea is great for a sugar free option. If your outside by 9am then most likely you can find a chair near the pool areas. As for the beach, anytime. You don't have to really wake up early to get a spot which was nice. And it's a private beach so only people from your resort are there. That all being said....I give the trip 4.5 out of 5 , only cause of the washer issue. If you want a relaxing vacation with great food and service then check this place out. Read less
Image of the Tripadvisor rating Beautiful resort. Loved it

Apr 22, 2024 Curious68396444457

Beautiful resort and very friendly staff. Plan to go again in the future. One of the best resorts in the Caribbean. Our room had a beautiful view of the ocean.
Image of the Tripadvisor rating Recovery deep tissue massage by Yolanda is everything

Apr 20, 2024 RaVal D

Yolande gave me the grand recovery deep tissue massage. It was amazing!! Yolande is thee BEST. As woman who works out a lot my body really needed it and Yolande gave me the right pressure. Amazing massage. I would definitely come back to her. I went in feeling very tight with low back pain and came how feeling so relaxed.