Sunset At The Palms

Negril, Jamaica

Tree Top Deluxe Room
Tree Top Deluxe Room
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Spa
Lotus Leaf Restaurant
Tree Top Suite
Palm Grove Restaurant
Tree Top Deluxe Room
Tree Top Deluxe Room
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Spa
Lotus Leaf Restaurant
Tree Top Suite
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Begin your holiday the minute you step off the plane with the Club MoBay VIP arrival service where you will be fast tracked through the Jamaican Immigration and Customs meaning you will be on the beach sipping a cocktail before you know it. Stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house — albeit a luxury one, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Close to Beach
  • Restaurant
  • Kayaking
  • Windsurfing

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rooms and suites spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.

  • Free Weddings: conditions apply. More information can be found here

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 4 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Club Mobay VIP Airport Arrival Service, includes Fast Track through Immigrations and Customs plus access to Lounge, with beverages and snacks included while you await your transfer to Palms. Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).

3 nights between 20 Apr-31 Oct '20 and 13 Apr-31 Oct '21.

5 nights between 1 Jan-19 Apr '20 and 22 Dec '20-12 Apr '21.

7 night minimum stay applies at all times to Tree Top Suites.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2482)
  • Very good (689)
  • Average (178)
  • Poor (71)
  • Terrible (29)
Image of the Tripadvisor rating Awesome Staycation

Aug 4, 2020 Lqjam

Wonderful places...great customer service and staff super friendly and helpful Food excellent- didn’t miss the buffet, Rooms relaxing, well appointed, clean Atmosphere and environment- green, lush, natural Great for relaxing and getting away from it all Going again!!!
Image of the Tripadvisor rating Incredible Resort to Get Married At!

Aug 3, 2020 Andrew A Princeton, New Jersey

An absolutely fantastic place to have our wedding and to spend our honeymoon! We particularly enjoyed the wonderful cooking, the crisp bed sheets, vibrant botanical garden-like setting of the tree-houses, and incredibly warm and inviting and accommodating staff. A very big thank you and the highest commendations to Patrick, the maitre'd; Tobian… Read more
An absolutely fantastic place to have our wedding and to spend our honeymoon! We particularly enjoyed the wonderful cooking, the crisp bed sheets, vibrant botanical garden-like setting of the tree-houses, and incredibly warm and inviting and accommodating staff. A very big thank you and the highest commendations to Patrick, the maitre'd; Tobian and Kadian, the concierges; Nadine, the wedding coordinator; Karen, the onsite photographer; Christopher, the chef; Kemar and Tamar, the security personnel; the lifeguards and the entire waitstaff. I highly recommend it to any young couples looking for a relaxing retreat in a superbly-maintained garden environment with easy access to the beach and very spacious, tastefully decorated interior spaces. Please see below for more details. Read less
Image of the Tripadvisor rating Paradise in the Palms! I could have written so much more!

Aug 2, 2020 3Rebecca3 Thousand Oaks, California

Sunset at the Palms is beautifully located resort with bungalows scattered in a lush and tropical location. Jungle vines and fanning palms create a private environment feel. Of course, rum drinks are definitely recommended ( Jamaica Boy and Mellow Yellow). We thank Esroy, Damien, Kerry, Shawn, Almarie, Cornelius, and so many more of the servers… Read more
Sunset at the Palms is beautifully located resort with bungalows scattered in a lush and tropical location. Jungle vines and fanning palms create a private environment feel. Of course, rum drinks are definitely recommended ( Jamaica Boy and Mellow Yellow). We thank Esroy, Damien, Kerry, Shawn, Almarie, Cornelius, and so many more of the servers for making us so “refreshed”! As far as the food, it was amazing! Breakfast? enjoy the espresso drinks as well as the fruit and BACON! Our stay had multi course dining.Christopher, Neville, Mr. Patrick - you spoiled us so. We are very thankful for others too! The chutneys, fresh veg, spicy chicken, and red snapper was yummy.The show case dinner nights were great- it was so fun seeing what we ate prepared in front of us. Live music nightly The beach was a quick walk across the street and was exclusive to our resort. You could do non motorized activities to be super active without paying an extra dime. Lots more too! we lazed under palapas and soaked in the turquoise water, white sand, and occasional rain shower.The beach had a great bar with food.Did you say drinks again? Furnishings were very Jamaican- dark heavy wood with oversized cushions, intricate wood carvings and wrought iron fixtures. Kadian was our head receptionist and made sure we were well taken care of -thank you and your amazing team! We definitely will be back. Let me just say that this resort surpassed our expectations in terms of service, location, and safety protocol. Read less
Image of the Tripadvisor rating Absolutely Gorgeous and Serene setting.

Jul 29, 2020 Flip718 Seville, Spain

Personally, I am not much of a review writer, but my new friend from the Resort, Mr. Patrick, asked me to be sure to leave one and I promised I would... Firstly, as a result of the current situation and borders basically just opening up for tourism again, the place was nearly empty. For some, that may be a deterrent, but for myself, it was a… Read more
Personally, I am not much of a review writer, but my new friend from the Resort, Mr. Patrick, asked me to be sure to leave one and I promised I would... Firstly, as a result of the current situation and borders basically just opening up for tourism again, the place was nearly empty. For some, that may be a deterrent, but for myself, it was a welcomed feeling. Honestly, at times it felt like the entire beach and resort were just for me. Everybody that works for the resort are beyond friendly, they emanate the true essence of Caribbean hospitality. So, although there weren't many other guests, there was always someone nearby with whom to speak, if you wanted to. The premises of resort itself, is exactly as shown in the pictures. The rooms are AMAZING. You are literally sleeping in a gorgeous tree house surrounded by green luscious nature at every corner, from palm trees, to bamboo trees, humming birds, goats that are working as lawnmowers.. you name it. Really a sight to see. The only regret I have, is by wanting to really take it all in, I made the mistake of leaving my doors open at night. Don't be like me. The mosquitoes welcomed my presence, but definitely not vice versa, but again, that is 100% on me and not the fault of anyone but my own. Just giving an FYI, because it is definitely tempting to want to sleep with them open. As for the beach being across the road... This at first put me off a bit, before reserving, but after reading the reviews, I decided it can't be that bad. And I was right. It definitely is not that big of a deal. Clearly, if you are looking to get on ocean front room or be able to sleep with the sounds of the waves in the background, this resort wouldn't be able to offer that. But the level of nature I explained earlier, truly makes up for it, in my opinion. The walk to the beach is such a leisurely stroll, that it is as though it is nothing at all. Probably the length of 1 and a half football fields to be able to walk up to one of the prettiest beaches in the world! Lastly, the food is good. It's isn't great, but I am yet to stay in an all-inclusive resort where it is great. But it isn't for lack of care or trying. They really are doing their best from what I could tell. And if you don't like something, they will replace it in a blink of an eye. It didn't happen to me, but I know for a fact that they will definitely not let you go hungry! They care too much. The fact that I am from Manhattan and eat at some of the best restaurants in NYC, spoils my palate a bit. That being said, when you get there, make friends with Mr. Patrick (director of dining services), it will be hard not to! Any request you have or need he will make sure to get it taken care of. Read less
Image of the Tripadvisor rating Great property but could be better

Jul 14, 2020 BruceDing Thousand Oaks, California

Was the first customer when they reopened after Covid19 3-month closure. For dinner...shrimp bisque was great, lamb chops were very tough, creme brulee was ok. For breakfast crepes were poor and the fresh OJ was very poor quality. Rooms were great. Poor sidewalk lighting for returning to your unit in the dark. Staff was great.