Andaz 5th Avenue

Midtown, New York

Virgin rating

The hotel

Set in an historic 1916 building in the heart of Midtown Manhattan, the ANdAZ 5th Avenue prides itself on delivering the highest standard of service you’ll find anywhere in New York. A few steps away you will find Bryant Park, New York Public Library, Empire State Building, Time Square and many other iconic New York attractions. In the fashionable Bryant Park area, everything is easily accessible on foot, including many excellent restaurants but when it comes to dining, look no further than The Shop. Fast becoming a favourite with locals, Executive Chef Daniel Mowles takes guests on a culinary journey that explores local foods in each bite. The Bar Downstairs is another popular resting place with communal tables. Whether connecting with the city through the curated art pieces or speaking with our artist in residence working on a mural, guests will leave this mid-town Manhattan hotel feeling more like a local.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Midtown Manhattan on 5th Avenue at 41st Street, directly opposite the New York Public Library. Transfer time from John F. Kennedy International Airport: 35 minutes.

Hotel information

184 rooms and suites. All with air-conditioning, HDTV, Geneva Sound System with iPod docking station, complimentary non-alcoholic mini-bar beverages and snacks, safe, hairdryer, robes, slippers, and iron and board. King Rooms are 322–404 sq ft, with large windows overlooking the courtyard, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe King Rooms are 387–404 sq ft and have views over midtown Manhattan from the large windows, and oversized bathroom with walk-in rain shower, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe King City View Rooms are 416–449 sq ft and have sweeping views of the city, with 1 king-size bed, sleeping maximum 2 adults.

2 Double City View Deluxe Rooms are 498 sq ft and have views of the New York Public Library and 5th Avenue, with 2 double beds, sleeping maximum 4 adults.

Loft Rooms are 366–402 sq ft and offer views of Midtown Manhattan, 5th Avenue and New York Public Library, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Andaz Suites are 486–802 sq ft and offer views of New York City and an oversized bathroom with walk-in shower, with 1 king-size bed and pull out queen-size sofa bed, sleeping maximum 4 adults.

Loft Suites are 647 sq ft open-plan suites, with views of 42nd Street or the courtyard, bathroom with walk-in shower, porcelain foot bath tub and Apotheke bath products, with 1 king-size bed, sleeping maximum 3 adults.

Balcony Suites are 554–634 sq ft and have separate living area, oversized bathroom with walk-in rain shower and porcelain foot bath tub and Apotheke bath products, with 1 king-size bed and pull out queen-size sofa bed in living area, sleeping maximum 4 adults.

Andaz Splash Suites are 787 sq ft with views of the Empire State Building and have oversized windows, oversized bathroom with walk-in shower, porcelain foot bath tub and Apotheke bath products, and separate living area, with 1 king-size bed, sleeping maximum 2 adults.

5th Avenue View Suites are 715 sq ft and have views of 5th Avenue and New York Public Library, living area with kitchenette, oversized bathroom with walk-in rain shower, Apotheke bath products and a relaxing foot bath, with 1 king-size bed and queen-size sofa bed in living area, sleeping maximum 4 adults.

2-Bedroom Suites are 930–1537 sq ft and have views of 41st Street or New York Public Library, separate living area, dining area with kitchenette, two oversized bathrooms with walk-in rain showers and relaxing foot baths, with 2 king-size beds, sleeping maximum 4 adults.

The Bar Downstairs and Kitchen (open for breakfast, lunch, brunch at weekends and bar in the evening). Complimentary morning coffee in the lobby. Complimentary evening wine hour. 24-hour fitness centre. In-room spa services*. 24-hour room service*. 24-hour concierge service. Laundry/dry-cleaning service*. Complimentary WiFi.

* Denotes local charge. 

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2350)
  • Very good (673)
  • Average (231)
  • Poor (108)
  • Terrible (79)
Image of the Tripadvisor rating Bad service after many years I’m staying in this hotel

Apr 19, 2024 Avi911 London, United Kingdom

The staff was very sorry to hear the failures of the hotel but beside sympathy they didn’t come Bach t me as was promised few times. I would choose another hotel on my next visits to.NY.
Image of the Tripadvisor rating Very disappointing.

Apr 18, 2024 PETWOODY Winchester, United Kingdom

The hotel and rooms are great, however the staff are very unhelpful and not welcoming at all. Shows complete lack of staff training, which is surprising from a Hyatt brand.
Image of the Tripadvisor rating Andaz New York - luxury base for exploring NY!

Apr 8, 2024 frequentbtraveler

we stayed 4 days at the Andaz in New York. We booked a suite which was perfect for me, my wife and our 2 children. The room was pretty quite except for the first night when there were some roadworks outside. Luckily that stopped after midnight and we didn't hear in the days after. We really enjoyed the luxury feeling of the Andaz and the… Read more
we stayed 4 days at the Andaz in New York. We booked a suite which was perfect for me, my wife and our 2 children. The room was pretty quite except for the first night when there were some roadworks outside. Luckily that stopped after midnight and we didn't hear in the days after. We really enjoyed the luxury feeling of the Andaz and the breakfast. There was no buffet but the a-la-carte selection was sufficient. Special note for the excellent cappuccino! Very important for us in the morning and it was excellent. we really liked the location on 5th Avenue; in the middle of all the buzz but still relatively quite! All in all a brilliant stay. Read less
Image of the Tripadvisor rating High expectations, badly disappointed.

Apr 1, 2024 lizhU7889KK Boston, Massachusetts

We were really looking forward to our stay at the Andaz, since we'd stayed there once years ago and it was terrific (and we used a Hyatt award to upgrade to a suite this time). But it was an unfortunate disappointment. The room was spacious and the bathroom was great, and the location of course is superb (hence the 2 stars rather than 1). But… Read more
We were really looking forward to our stay at the Andaz, since we'd stayed there once years ago and it was terrific (and we used a Hyatt award to upgrade to a suite this time). But it was an unfortunate disappointment. The room was spacious and the bathroom was great, and the location of course is superb (hence the 2 stars rather than 1). But there was no decor or character; the furnishings were old, uncomfortable, and scuffed; edges of the cabinets were pulling away from the walls; one pillow was a sack of lumps and bumps; the towels were thin and rough; the mattress was extremely saggy; the air vents desperately needed a vacuuming; and a flickering light bulb that we reported to the front desk was never replaced. For a flagship hotel at one of Hyatt's high-end brands, this one didn't come close to living up to billing or expectations. Read less
Image of the Tripadvisor rating Review Market Week

Mar 25, 2024 j0a0salgad0

Bad communication, untidy room, poor service. Was with higher expectation due to the value of each nigth. To close, on the last day, only managed to check out at 2pm instead of 11am and was charged 400$ more. Shameless.