Holidays are important. Getting away from it all is one of the most rewarding ways we can spend our hard-earned readies. What we invest in travel we get back in bucketloads, making us all the better off in experiences, friends, knowledge, and memories that last a lifetime.
But with everything costing more right now, affording a holiday might feel like a world away.
We want you to know that when you’re ready to turn your dreams into reality, we’ll make sure that every penny and cent you put in is well spent. Since 1985, we’ve been helping our customers create magical moments they can keep forever. And you can be confident your dream holiday will be in safe hands too.
Book your dream holiday with confidence. We provide financial protection for our holidays with ATOL and ABTA protection, giving you peace of mind that if anything doesn’t go to plan, we’ll make sure you’re looked after.
As part of Virgin Atlantic, you can expect a seamless journey to your destination, with our fabulously faultless service at every step.
We've been arranging holidays since 1985 and are the largest, most successful transatlantic tour operator, and market leader for travel to the USA and the Caribbean.
Our sales experts are dedicated to finding your perfect holiday, with all the insider tips and tricks you need to take your trip to the next level. Book your in-store appointment now.
From choosing your seats to pre-booking meals, our Manage my Booking portal is your one-stop-shop for all the tweaks, changes and add-ons that make your trip so special.
Once you've made it to your destination, our Resort Experts and Support Teams are on hand for any questions or concerns. Your holiday is our priority.
There's nothing that matters more to us than making sure you have the best holiday possible. Here are some of our top tips for making the most out of your trip - without compromising on the fun.
With the pound punching below its weight and uncertain exchange rates, things can be a little more expensive when abroad. So, why not look at reducing these extra costs by staying at one of our all-inclusive hotels? Your costs are clear, and you won't need to budget for any extra spending money. We've also negotiated fantastic rates with our hotel partners to offer some of the best deals around.
Nothing else to pay when you're there? Bliss.
We know your Orlando holiday is a big deal, but it can also leave a big dent in your pay-check. We offer a fantastic range of self-catering Orlando villas, which are great value for money and help to save on expenses such as eating out and gratuities. Many of our Orlando hotels also offer benefits such as free parking or free shuttles to attractions, which are worth looking out for - it's the little things that can really add up. You can also check out our current Florida special offers to grab yourself a great deal.
The rising cost of living has us all watching what we spend, so we've got plenty of payment options for you to consider. Booking your trip with lots of time to spare allows you to keep those monthly payments to a minimum. And if you set up a direct debit, there’ll be no hefty bill when the final payment is due. Lock in your price today. You’ll be surprised how quickly that holiday comes around.
Our 2024 holidays are now on sale, giving you first pick of our amazing hotels, and plenty of time to spread the cost. You'll also have lots of time to prepare the perfect itinerary, so you're sure to be in for the trip of a lifetime. Planning mode: on!
We're dedicated to bringing you the best selection of hotels worldwide, and have negotiated exclusive rates that keep our prices as competitive as possible. When you're searching, look out for added value offers, such as waivered resort fees, free nights, or little extras like room upgrades or complimentary spa treatments - as well as being easier on your wallet, these added benefits can make your trip extra special.You can keep up to date with our latest hotel offers below.
In the Caribbean, breathtaking beaches, delicious rum punch and infectious reggae beats are never far away. Each unique island shares warm hospitality, a love for colourful carnivals and a laid-back vibe.
From the beautiful beaches of California, to the made-for-movie skylines of New York or Vegas, the USA is a cultural powerhouse where everything is big and bold - from the buildings, to the smiles, to the food!
From the impossibly beautiful beaches of Miami and the Gulf Coast to the world-class theme parks in Orlando, with plenty of golf, shopping and restaurants in between, Florida is truly captivating.
Our rest of the world destinations have it all. Experience year-round sunshine in Dubai, paradise island resorts in the Maldives, or stylish city stays in Cape Town where you can be as active or as chilled as you like.
Let’s get started. Please choose an option below.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .
or you can get in touch with our in-resort team during local opening hours
Find contact details for your location
Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us duty.office@virginholidays.com
If you are in the USA or Canada please email: USAreps@virginholidays.com.
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