Zoetry Montego Bay

Montego Bay, Jamaica

Virgin rating

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Yoga
  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • No Smoking

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, luxurious bath amenities, bath robe and slippers, cloth steamer and hairdryer, and complimentary butler service. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All-Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections. Unlimited top-shelf spirits and specialty beverages in the four luxurious bars. Twice daily refreshed mini-bar. Luxurious bath amenities 24-hour private in-suite dining. Complimentary unlimited worldwide calling. Maid service three times daily. Bottle of sparkling wine and fresh fruit daily. Complimentary WiFi mobile app that allows you to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of rum/tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary laundry/dry-cleaning services. All activities and entertainment above unless otherwise stated. Complimentary access to Club Mobay VIP Airport Lounge (for reservations booked in Junior Suite Ocean View or above, for a minimum of 7 nights). Complimentary 45-minute motorised snorkelling tour. Complimentary sunset cruise experience (valid when booking a Master Suite for any number of nights or a Swim Out Suite for a minimum of 5 nights. Additional costs applies for other room categories). Complimentary butler service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets and Breathless resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades:

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings with views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Swim-Out Tropical View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast, lunch and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, tea and pastries). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring Secrets and Breathless resorts (terms and conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience or fitness consultation (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, and catamaran trips. Motorised water sports* are available and include: complimentary 45-minute motorised snorkelling tour* (one per person per stay), deep sea fishing*, scuba-diving*, parasailing*, and coastal sightseeing*. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services. Complimentary butler service for all guests. 24-hour reception.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below

* Denotes local charge.

Special assistance

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (748)
  • Very good (226)
  • Average (156)
  • Poor (90)
  • Terrible (86)
Image of the Tripadvisor rating Nice Resort but not the beach experience expected

Apr 26, 2024 SusiecubeC

Property was lovely, room was nice, the staff friendly and the food good. Unfortunately there were several factors that fell short of our expectations. Private beach was small and although it did have sand and shade umbrellas, the lounges were worn and saggy so that when sitting on them, you were literally sitting on a hard support bar. But… Read more
Property was lovely, room was nice, the staff friendly and the food good. Unfortunately there were several factors that fell short of our expectations. Private beach was small and although it did have sand and shade umbrellas, the lounges were worn and saggy so that when sitting on them, you were literally sitting on a hard support bar. But ultimately it was the lack of a usable beachfront that was disheartening. The water didn't have a sandbar to walk out on - it was like silty clay and when my husband tried to walk out, he sank well above his ankles. It was like quicksand and full of seaweed. He tried to snorkel but the visibility wasn't the greatest due to the water conditions. It was literally days before we saw ANYONE in the water and I certainly never went in. Other guests were complaining about the lack of a swimmable beach and asked to be transferred to an affiliated resort, however were denied. Guests who had stayed at other Zoetry properties indicated this was not comparable to other stays. Not a single guest we chatted with indicated they would be back. We ended up booking excursions to Doctor's Cave beach to experience what one would expect from a beach vacation. Unfortunately this ran over $100 USD per day, but it was the only way to salvage the trip. Lack of hot water for showering – had to run faucets for almost 30 minutes/No working phone to arrange room service which was included/Limited evening entertainment Read less
Image of the Tripadvisor rating My Lovely Stay at Zoetry Montego Bay

Apr 26, 2024 Meander53570477859

My stay at Zoetry Montego Bay was wonderful. It's a lovely, boutique resort that may not have all the amenities you will find in a larger resort, and it makes up for that by having the personal services, getting to know the staff, and being totally taken care of while you are there! I went to recuperate and restore after having had a freak… Read more
My stay at Zoetry Montego Bay was wonderful. It's a lovely, boutique resort that may not have all the amenities you will find in a larger resort, and it makes up for that by having the personal services, getting to know the staff, and being totally taken care of while you are there! I went to recuperate and restore after having had a freak traumatic incident. My Butler, Sheldon, was so much more than I could have expected-he couldn't do enough for me...making reservations, finding safe rides to go into Montego Bay, checking on me and any needs I might have...and so much more! If you go to the spa, Michael was wonderful and really helped my body and soul heal. Nadia, the General Manager heard some of my initial concerns and also made sure that she took care of them. Laetitia, managing the front desks was also very helpful. Almost every staff person there was friendly. It was the perfect place for me to continue my recovery while bringing a sense of peace and total relaxation! The Chef was imaginative with his menus and I was definitely well fed. I'd definitely return and highly recommend it! Read less
Image of the Tripadvisor rating Zoetry

Apr 25, 2024 nicholaslR6766RK

Great place for vacation in Montego Bay. Relatively small. Relatively quiet. Great service. Good place to meet friends.
Image of the Tripadvisor rating First timer!

Apr 22, 2024 taylorcimpl09

For our first experience with an all inclusive and this resort we were very pleased. The staff was exceptional from the moment we walked into the lobby. Definitely enjoyed our stay and would recommend every time.
Image of the Tripadvisor rating Overall poor service

Apr 22, 2024 mendedbones

Most staff were great. Some appeared to not be concerned and directed you to other staff to sort out problems