Beaches Turks and Caicos

Providenciales, Turks and Caicos Islands

The hotel

This Luxury Included® resort is located on a magnificent 12-mile stretch of Grace Bay beach, making this the perfect destination to relax and let all your worries slip away. With five unique Villages - from the Caribbean and French, to the Italian, Seaside and Key West villages – as well as 21 gourmet restaurants and an impressive array of entertainment day and night, there’s plenty of unforgettable experiences on offer here. Youngsters can engage in fun activities with the Sesame Street® gang at the Kids' Camp, supervised by Certified Nannies, and Pirates Island Waterpark with its 9 slides and cool surf simulator offers great fun for the whole family. Adults will love the array of dining options, the spacious Red Lane® Spa and the array of land and water sports on offer.

Amenities

  • Hobie Cats
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Wedding

Where is it

On the beach at Grace Bay. Transfer time from airport: 15 minutes.

Hotel information

758 rooms and suites located in five villages. All rooms have in-room beer and wine (on request), air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, fridge stocked with water and juices, safe, private bath and shower, iron and board and hairdryer. 

Caribbean Deluxe Rooms are located on the second floor of the Caribbean Village, and have a balcony overlooking the pool or gardens, with either 1 king-size bed or 2 double beds, plus a trundle bed, sleeping maximum 4 people.

All Inclusive of: Beaches Resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it's all included!

Caribbean and Seaside Village:

Caribbean Premium Walkout Rooms are located on the first floor, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Caribbean Honeymoon Grande Luxe Rooms are located on the third floor, featuring a balcony that overlooks the resort's pool and gardens, with 1 either 1 king-size bed and a sofa bed, or 2 double beds, sleeping maximum 4 people.

Caribbean Honeymoon Luxury Concierge Suites have either a balcony or patio overlooking the gardens and pool, with 1 king-size bed and trundle bed, sleeping maximum 5 people. These rooms include Beaches Concierge Service.

Seaside One-Bedroom Concierge Suites are located on the first through third floors of the Salt Cay Villas, offering views of the gardens and some with views of the Cascades pool, with 1 king-size bed plus a twin day bed with trundle in the living area, sleeping maximum 5 people. These rooms include Beaches Concierge Service.

Seaside Honeymoon One-Bedroom Concierge Villa Suites are newly renovated suites located in the Parrot Cay Villas, just steps from the beach, with a freestanding soaking tub in the bathroom, and 1 king-size bed plus trundle bed, sleeping maximum 5 people. These rooms include Beaches Concierge Service.

Seaside One-Bedroom Concierge Villa Suites are newly renovated suites located in the Seaside Village, on the ground through second floors of the Salt Cay Villas, just steps from the beach. With bathroom with walk-in shower and roman tub, patio or balcony with ocean, pool and garden views, and 1 king-size bed plus trundle bed, sleeping maximum 5 people. These rooms include Beaches Concierge Service.

Caribbean Penthouse One Bedroom Butler Suites are one-of-a-kind suites, located on the third floor of the East Wing, featuring a full living room, formal dining area, full kitchen, bathroom with whirlpool, and 1 king-size bed, 2 queen-size sofa beds, plus a rollaway bed (available on request), sleeping maximum 5 people. These rooms include Beaches Butler Service.

Seaside Two-Bedroom Luxury Butler Villa Suites are close to the beach and pools, and feature two bedrooms, two bathrooms with roman tubs, kitchenette, patio and living area. With 1 king-size bed, 2 double beds, plus double pull-out sofa bed in the living area, sleeping maximum 8 people. These rooms include Beaches Butler Service.

French Village:

French Village Luxury Rooms are located in the French Village with views of the pool and tropical gardens, featuring a French balconette, 1 king-size bed with a trundle bed, or 2 double beds with a single sleeper chair, sleeping maximum 4 people.

French Village Luxury Walkout Rooms are located on the ground floor in the French Village, with patio looking out onto the French Village Riviera pool and direct walkout access to the resort's gardens, with 1 king-size bed plus day bed with trundle, or 2 double beds with single sleeper chair, sleeping maximum 4 people.

French Village One-Bedroom Concierge Suites have separate living area, patio or French balconette, 1 king-size bed and double pull-out sofa bed, or 2 double beds with single sleeper chair, sleeping maximum 7 people. These rooms include Beaches Concierge Service.

French Village Two-Bedroom Concierge Suites are as above but have a second bedroom, sleeping maximum 11 people. These rooms include Beaches Concierge Service.

French Village Three-Bedroom Concierge Suites are as above but with a third bedroom, sleeping maximum 14 people. These rooms include Beaches Concierge Service.

Italian Village:

Italian Concierge Family Suites with Kids Room are located on the first floor in the Italian Village, with a multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, 1 sleeper chair and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Oceanview Concierge Family Suites with Kids Room are as above but with views of the gardens, pool and ocean, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Poolside Walkout Concierge Family Suites with Kids Rooms are located on the ground floor, featuring patio with direct walkout access to the gardens, multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, twin day bed with trundle and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Penthouse Oceanview Concierge Family Suites with Kids Room are located on the highest floors with views of the gardens, pool and ocean, featuring multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, 1 sleeper chair and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Concierge Family Suites with Kids Room are as above but located directly facing the ocean, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Penthouse Concierge Family Suites with Kids Room are as above but facing the ocean, on the highest floors offering spectacular views of the Caribben Sea, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Walkout Concierge Family Suites with Kids Room are as above but located on the ground floor with walkout patio, overlooking the beach and ocean, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Two-Bedroom Butler Family Suites are located in Italian Village with views of the gardens and pool, featuring living area, multi-functional game table, bathroom with whirlpool tub and rain shower, dining table for up to six people, butler's pantry, 1 king-size bed, 1 sleeper chair, bunk bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 10 people. These rooms include Beaches Butler Service.

Italian Oceanview Two-Bedroom Butler Family Suites are as above but overlook the ocean, pool and gardens, sleeping maximum 10 people. These rooms include Beaches Butler Service.

Italian Two-Bedroom Poolside Walkout Butler Family Suites are located on the ground floor with direct walkout access to the gardens from the patio, bathroom with whirlpool tub and rain shower, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, plus twin day bed with trundle and sofa bed in the living area, sleeping maximum 11 people. These rooms include Beaches Butler Service.

Italian Oceanview Penthouse Two-Bedroom Butler Family Suites are as above but located on the highest floors overlooking the pool, gardens and ocean, sleeping maximum 10 people. These rooms include Beaches Butler Service.

Italian Beachfront Two-Bedroom Butler Family Suites have views of the beach and ocean, and feature multi-functional game table, bathroom with whirlpool tub and rain shower, living room, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, twin day bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 12 people. These rooms include Beaches Butler Service.

Italian Beachfront Penthouse Two-Bedroom Imperial Butler Family Suites are located on the highest floors in the Italian Village with panoramic views of the Caribbean Sea, featuring multi-functional game table, bathroom with whirlpool tub and rain shower, living room, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, twin day bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 12 people. These rooms include Beaches Butler Service.

Italian Beachfront Two-Bedroom Walkout Butler Family Suites are as above but are located on the ground floor with direct walkout access from the patio to the gardens and the beach beyond, sleeping maximum 12 people. These rooms include Beaches Butler Service.

Key West Village:

Key West Luxury Concierge Rooms are located in the Key West Village and feature balcony or patio with garden views, and 1 king-size bed and additional rollaway bed, sleeping maximum 3 people. These rooms include Beaches Concierge Service.

Key West Grande Luxe Concierge Rooms feature balcony or patio with garden views, 1 king-size bed and 1 trundle bed, sleeping maximum 4 people. These rooms include Beaches Concierge Service.

Key West One-Bedroom Concierge Villa Suites feature a master bedroom and separate living area, bathroom with tub and shower combination, dining table, fully equipped kitchen, 1 king-size bed and 1 trundle bed, sleeping maximum 4 adults or 2 adults and 2 children. These rooms include Beaches Concierge Service.

Key West One-Bedroom Concierge Villa Suites feature a master bedroom, fully equipped kitchen, large living room, dining table, large balcony with garden views, and 1 king-size bed and 1 trundle bed, sleeping maximum 4 people (with a rollaway bed). These rooms include Beaches Concierge Service.

Key West Luxury One-Bedroom Concierge Suites features a master bedroom, fully equipped kitchen, large balcony with tropical garden views, 1 king size bed and 1 trundle bed, sleeping maximum 5 people (with a rollawat bed). These rooms include Beaches Concierge Service.

Key West Oceanview One-Bedroom Concierge Suites feature a master bedroom, fully equipped kitchen, large living area, large balcony with ocean views, 1 king-size bed and 1 trundle bed, sleeping maximum 5 people (with a rollaway bed). These rooms include Beaches Concierge Service.

Key West Two-Bedroom Concierge Suites feature two bedrooms, bathroom with tub and shower combination, large living and dining area, fully equipped kitchen, terrace with garden view, 2 king-size beds and 1 trudle bed, sleeping maximum 6 people. These rooms include Beaches Concierge Service.

Key West Two-Storey Two-Bedroom Concierge Suites features two bedrooms, two bathrooms, living and dining room with breakfast nook, fully equipped kitchen, dining table for 4, balcony with garden views, 2 king-size beds and 1 trundle bed, sleeping maximum 6 people. These rooms include Beaches Concierge Service.

Key West Oceanview Two-Story Two-Bedroom Butler Suites are expansive 2 bedroom loft suites located in the the Veranda House. These suites feature living room, dining room with breakfast bar to the kitchen, master bedroom located in a loft with high ceiling, master bathroom with an oversized tub and shower, second bedroom on the main floor with second bathroom, two balconies with ocean views, 2 king-size beds plus trundle bed and pull-out sofa bed, sleeping maximum 7 people. These rooms include Beaches Butler Service.

Key West Three-Bedroom Garden View Butler Villas are expansive and spacious villas. The first floor features a living room, day bed with trundle, dining room, breakfast nook, and the first bedroom complete with en-suite bathroom. On the second floor, there are two bedrooms - one with large bathroom with oversized tub, and the other with en-suite bathroom with shower and tub combination. All three bedrooms have 1 king-size bed, and on the third floor there is either an outdoor relaxation area or sunroom, sleeping maximum 8 people. These rooms include Beaches Butler Service.

Key West Oceanview Three-Bedroom Butler Villas are as above, but boast ocean views. These rooms include Beaches Butler Service.

Key West Four-Bedroom Butler Villa Residence features three floors. The ground floor has a full kitchen, living room and dining room, bedroom and bathroom with a combination tub and shower. The firsy floor features the master bedroom, and master bathroom with over-sized jetted soak tub. The third and fourth bedrooms are also on the first and second floors. The three bathrooms have combination tub and showers, and the three bedrooms boast 1 king-size bed, the fourth has either 1 king-size bed or 1 queen-size bed and a pull-out sleeper sofa in the living area, sleeping maximum 10 people. These rooms include Beaches Butler Service.

Key West Oceanview Four-Bedroom Villa are as the Oceanview Three-Bedroom Butler Villas, but have a fourth bedroom with 1 king-size bed, sleeping maximum 10 people. These rooms include Beaches Butler Service.

Key West Beachfront Four-Bedroom Butler Villa Residence with Private Pool are individual homes situated directly on the beach. Each villa has three floors; the ground floor has a full kitchen, fully furnished living room and dining room, bedroom, and bathroom with a combination tub and shower. The first floor boasts the master bedroom and master bathroom with an over-sized jetted soak tub. The third and fourth bedrooms are also on the first floor. The three bathrooms have a combination tub and shower. The third floor boasts a comfortable sunroom or private patio overlooking the beach and Caribbean Sea. Outside there is a large porch, covered dry area and a private pool. With 2 king-size beds, 2 queen-size beds, plus 2 rollaway beds (available on-request), sleeping maximum 10 people. These rooms include Beaches Butler Service.

Concierge Service inclusions:

• Dedicated Concierge Centre open 7:00am-10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
• Preferred check-in with Champagne upon arrival
• In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
• Use of his and hers bathrobes

Butler Service inclusions:

Providing you with uncompromising attention of a personal butler trained to the highest standards. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities, plus private car transfers from the airport.

5-Star Global Gourmet™ at Beaches Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 21 dining options: Reflections (International; buffet breakfast, lunch and dinner), Courtyard Bistro (laid-back bistro serving classic fare during the day), Arizona’s (Southwestern; buffet for lunch and à la carte dinner), The Jerk Shack (Jamaican Jerk BBQ, lunch and dinner), Bombay Club (Indian cuisine, open for dinner), Schooners (à la carte breakfast and à la carte seafood dinner), Sapodilla’s (Caribbean, adults only), Kimonos (oriental Teppanyaki, reservations required), Giuseppe’s (Italian; buffet breakfast, lunch and dinner), Le Petit Château (serving traditional French specialities, adults only), Bobby Dee’s (50s-style diner), Café de Paris (French pâtisserie serving pastries, crepes and sandwiches), Bayside (Continental cuisine; open for breakfast, lunch and dinner), Neptunes (Mediterranean seafood; breakfast, lunch and dinner), Soy (sushi lounge), Mario’s Restaurant (Italian à la carte breakfast, lunch and dinner), Barefoot by the Sea (fresh seafood; open for breakfast, lunch and dinner), The Cricketer’s Pub (British pub; open for lunch and dinner), Bella Napoli Pizzeria and Dino’s Pizzeria & Grill (gourmet pizza), Sky Lounge (contemporary cuisine, open for breakfast and dinner). Curls & Swirls (ice cream and milkshake truck). Mr Mac (artisan macaroni cheese truck). 15 bars, including 2 swim-up bars, and a non-alcoholic kids’ bar.

Daily and nightly entertainment with Sesame Street® parades and games for the youngsters, as well as live shows, family luncheons, and theme nights.

10 swimming pools including 1 scuba pool and 4 whirlpools. Pirates Island Waterpark with 9 slides, state-of-the-art SurfStream® (the Caribbean’s only surf simulator) and an aqua play area. Tennis, volleyball, basketball, shuffleboard, billiards, lawn chess, croquet, football, and table tennis. Scuba-diving* (free for certified divers, fee applies to others), snorkelling, windsurfing, kayaks, Hobie Cats, paddle boards and aquatrikes. Board games. Pool table. Red Lane® Spa (treatments*) and Red Lane® Fitness Centre with group activities. Island excursions*. Kids activities: Kids' Camp with Certified Nannies, Caribbean Adventure with Sesame Street®. Sesame Street breakfasts and birthday celebrations available to book at an additional cost*. Choo Choo train. PADI Seal Team and Bubblemaker scuba programmes* for children over 8 years old and National Geographic scuba programme* for kids over 10 years old. For teens: Liquid at Beaches Nightclub, a disco for under 21s, and Trench Town teen arcade, a chill-out place.

Complimentary WiFi Internet access in all room categories and public areas. Laundry/dry cleaning service*. SnapShots photo shop*. Gift shop. Room service available 24 hours in butler serviced accommodation. Electronic safety deposit box in all rooms and suites.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights 1 Jan–31 Mar and 16 Apr–18 Dec.

6 nights 1–15 Apr and 19 Dec–31 Dec.

*Denotes local charge.  

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. When dining during the day, swimwear must be covered, and shirts and footwear is required.  

Please note: all restaurants are non-smoking.  

Please note: ensure you have adequate insurance to take part in adventurous activities.  

Please note: Parents/Guardians must take responsibility for confirming that children are competent swimmers and have the capability to take part in the water sports activities. 

Please note: Beaches Turks & Caicos Resort Villages & Spa will be introducing the brand-new Treasure Beach Village in 2024, which will be located next to the West Wing of the Caribbean Village and the Salt Cay Villas of the Seaside Village. Your enjoyment is Beaches Resorts’ number one priority, and the team has designed a schedule for minimal disruption during this time.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (10269)
  • Very good (3051)
  • Average (1297)
  • Poor (696)
  • Terrible (732)
Image of the Tripadvisor rating “Long review” A Home Away from Home at Beaches Resort, Thanks to Paul Lewis and Team

Apr 28, 2024 erickm608 Farmingdale, New York

After eight memorable trips to Turks and Caicos, Beaches Resort holds a special place in my family’s heart, largely due to the incredible staff, particularly Paul Lewis. We first met Paul in 2014, and his dedication and warmth have made each visit feel like returning home. His commitment to excellence and guest satisfaction is unparalleled,… Read more
After eight memorable trips to Turks and Caicos, Beaches Resort holds a special place in my family’s heart, largely due to the incredible staff, particularly Paul Lewis. We first met Paul in 2014, and his dedication and warmth have made each visit feel like returning home. His commitment to excellence and guest satisfaction is unparalleled, consistently making him the highlight of our vacations. Paul’s ability to connect guests and enhance their experiences is extraordinary. Whether it’s organizing dinners for newly met friends or long-time acquaintances, he ensures every interaction is memorable. His efforts significantly elevate the overall enjoyment of our stays. The resort also offers exceptional live entertainment. The Thursday night show at the Italian pool, featuring the outstanding Big Boi Cordero, is a highlight. He’s been a mainstay at the resort and is rightfully recognized as the star singer for all the shows, adding a vibrant energy that captivates guests every week. In loyalty services, Coidette’s expertise was invaluable. Her proactive approach in consolidating our bookings under different emails not only streamlined our records but also unlocked discounts we weren’t aware of. Her professionalism in explaining the rebooking process was exemplary, making our experience smooth and beneficial. Romaine, in the Photography department, stands out with his remarkable talent. As an event planner from New York familiar with many top photographers, I can attest that Romaine truly understands the island, families, and how to capture amazing photos. We also had a great experience with Patrick and Dino, who aren’t part of the resort staff but ran the tubing tour off the dock at Schooners. They were fair and provided a fantastic time for my kids. Cookie at Hibachi Kimono’s is truly a gem. His ability to engage the entire restaurant in song, combined with his exceptional culinary skills, creates an unforgettable dining experience. All the dining options have been excellent, but Barefoot was the standout choice for family dinners on this trip, offering a delightful culinary experience. Additionally, Nathalie at Stanley’s and Inesha and David at Dino’s provided polite, quick, and friendly service, making it our favorite spot for a quick lunch, especially on departure day. Their consistently excellent service has made it a go-to throughout our week. Our visit to the Red Lane Spa was also remarkable, especially given the high demand. Although the French Village location was fully booked, the Key West Red Lane Spa accommodated us perfectly, with hospitality that was attentive and top-notch throughout the session. However, one area that needs improvement is the organization at the hair salon. The stylists are often busy and disorganized, telling kids to come back later, only for them to find their spots taken by others who just showed up. Implementing a sign-in service would greatly enhance the family experience and reduce confusion. Hospitality is swift when addressing guest needs; a call for assistance results in immediate action, reflecting the resort’s commitment to service. While we miss the charm of the kids’ camps and Elmo and friends, our older children have grown to love the teen lounge and the freedom of exploring the property, assuring us of their safety. Despite the resort being sold out, the pools were surprisingly uncrowded, creating a relaxing atmosphere. However, the lack of waitress service was unexpected. On a positive note, the allowance of football throwing has added a fun element, underscoring the resort’s kid-friendly nature. On the downside, the Xbox lounge needs updating, and Bobby Dee’s diner could improve its ice cream selection. Yet these minor issues don’t overshadow the positives. Each visit to Beaches, driven by Paul’s exceptional hospitality and the resort’s family-oriented environment, confirms that there is no better vacation option for us. Paul’s presence alone is worth the trip, and his ability to make every visit special ensures that we keep coming back, year after year. Beaches Resort in Turks and Caicos remains our preferred vacation spot, providing unmatched value and experiences that no other destination has been able to top. Read less
Image of the Tripadvisor rating A wonderful way to celebrate family AND friends

Apr 28, 2024 summerjMA Savannah, Georgia

We had an incredible family vacay at Beaches! It’s hard to know where to begin. The setting and grounds are stunning (and meticulously maintained—kudos to the grounds staff for all their hard work). The caregivers at the Kids Camp are unflappable professionals who make you feel right at ease. The food is delicious and there are many different… Read more
We had an incredible family vacay at Beaches! It’s hard to know where to begin. The setting and grounds are stunning (and meticulously maintained—kudos to the grounds staff for all their hard work). The caregivers at the Kids Camp are unflappable professionals who make you feel right at ease. The food is delicious and there are many different options. The drinks are well made and plentiful. Everyone that works there is so kind and helpful. We went with out friends with children and it was nice to be able to have alone time, family time, and friends time. Beaches can truly accommodate all. We even did the nighttime babysitting (shout out to Janice and Ismay) so that we could do a parents dinner together. I highly recommend for parents (and parent friends) who are looking to combine family time with friend time and (gasp!) me time! Yes, because the spa is also amazing (thank you Mary!). Read less
Image of the Tripadvisor rating Jomo and Nadia at Beaches are awesome!

Apr 27, 2024 Kathy D

We just got back from a great vacation at Beaches Turks and Caicos. We stayed in the Key West 4 BR with butler service. We can not thank Jomo and Nadia enough for making our vacation so great. They are excellent at what they do and they made our trip so special. We were celebrating my daughters Birthday and they ordered a cake and decorated… Read more
We just got back from a great vacation at Beaches Turks and Caicos. We stayed in the Key West 4 BR with butler service. We can not thank Jomo and Nadia enough for making our vacation so great. They are excellent at what they do and they made our trip so special. We were celebrating my daughters Birthday and they ordered a cake and decorated with balloons and banners. They were so thoughtful and will hope to see them again soon! They were wonderful and we are so thankful for all they did for us. The Davis Family Read less
Image of the Tripadvisor rating A zoo

Apr 27, 2024 01ritz Bernardsville, New Jersey

Definetly a “family only” resort. Went here with my two adult sons, my daughter, her husband and three kids. My husband and I travel extensively and this resort is definitely designed for families with kids under the age of 12. Certainly isn’t a place to go and relax. It was like a zoo. Couldn’t get a seat by the pool, couldn’t get a seat on… Read more
Definetly a “family only” resort. Went here with my two adult sons, my daughter, her husband and three kids. My husband and I travel extensively and this resort is definitely designed for families with kids under the age of 12. Certainly isn’t a place to go and relax. It was like a zoo. Couldn’t get a seat by the pool, couldn’t get a seat on the beach, can’t find a beach towel anywhere. .Service is extremely slow. They definitely are working on Caribbean time and no tipping so there’s no reason for them to hurry for anything. Went to build a bear with my two granddaughters three and six, and the lady was behind the counter was so busy mopping the floor from the water from our bathing suits because we couldn’t find a towel anywhere , while we stood there waiting for her to stuff the bears. It was ridiculous . People were generally nice, but I wouldn’t say very helpful and in some cases had a real attitude . Trying to sit down for dinner was ridiculous. Can’t make reservations anywhere, so sometimes we waited an hour and a half for dinner. Needless to say with three children under under the age of eight that was hardly fun. Especially when you could see there were empty tables or tables that had not been cleaned off and we’re just sitting with 30 dishes on them for like 20 minutes. Nobody rushes to accommodate anybody. It certainly isn’t the place I would ever return to and I certainly would never call it a five star resort nor would I call the food five star. Three star at best. It was good for what we wanted for the kids but the property was huge and overwhelming in some cases with people running around everywhere. My husband and I literally walked 17 miles in the four days we were there within the-resort. The braiding vendors on the beach were annoying and would not leave us alone. Even after telling them several times we weren’t interested. I couldn’t believe they would not provide sand toys for kids who play on the beach. Really you’re a family resort and you don’t have buckets laying around for kids to play on the beach or expected to buy that. I know some people love this place but for me I would definitely never go back. Read less
Image of the Tripadvisor rating Best vacation for kids ignore negative reviews

Apr 26, 2024 Keepsmiling84 Cherry Hill, New Jersey

Bring suntan lotion, bug spray and if you have allergies allergy medicine there are lots of flowers here! The ocean is warm and beautiful food is good but remember you’re on an island they have to fly everything in. We stayed in the Caribbean Which is very convenient to everything. our BUTLER were Johnny and Ellen. They were the best and so nice… Read more
Bring suntan lotion, bug spray and if you have allergies allergy medicine there are lots of flowers here! The ocean is warm and beautiful food is good but remember you’re on an island they have to fly everything in. We stayed in the Caribbean Which is very convenient to everything. our BUTLER were Johnny and Ellen. They were the best and so nice and helpful. They thought of everything there is snorkeling about a quarter mile down the beach lots of fun fish we saw barracuda swimming around at night. The staff couldn’t be more helpful. The place is beautiful and well-maintained. The kids love the waterpark. For Management, it would be really nice if you had chair pads on the chairs the hotel right next to you has them. also in the new section, I hope you are putting in handheld showers. And maybe more comfy mattresses or making pillow top mattresses available. Read less