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Travel City Direct has changed to Virgin Holidays
Florida Holidays

Travel City Direct has been a proud part of the Virgin Holidays group for over 9 years. Over this period, Virgin Holidays, with Virgin Atlantic, have become the #1 travel group to Florida, sending more Brits to the Sunshine State than any other company. We want to make sure that all our customers are getting the best holiday out of their well-earned time out (and their budget). As such, Travel City Direct will no longer be a separate brand and will now be permanently brought under the Virgin Holidays name.

If you have a current booking with Travel City Direct, there’s nothing to worry about. You might have noticed in your holiday documentation that your booking is already managed by Virgin Holidays, so everything will remain the same — no additional charges or changes will be made and there’s nothing you need to do. We’ve taken care of everything. 

   

The same great holiday offers

Travel City Direct has been a provider of quality, affordable holidays to Florida for many years. Whether you’re looking for thrill rides or chilled-out-villa vibes, we’ll continue to offer amazing holidays to the Sunshine State.

  

   

You may also be interested in...

Florida Theme Parks

Attraction tickets

Florida is renowned for its theme parks. Whether you’re looking for Mickey, minions or manta rays, the Sunshine State delivers on all the thrills, shrieks, screams, splashes and superb entertainment you can handle. Take the family to Orlando for a holiday and your own minions will love you for it.

Florida Villas

Florida villa holidays

Our private villas and townhouses give you the freedom to do exactly what you want, when you want.

If you fancy a lie-in, you got it. Instead of sightseeing, spend a few hours lazing by the pool. The kitchen doesn't stop serving at certain times either. You can eat breakfast, lunch and dinner when it suits you and take everything at your own pace. Perfect.  

Florida Flydrive

Florida flydrives

For the independent spirits who want to see more of Florida, including Miami, Orlando or Tampa, flydrive holidays are definitely for you.

Discover the freedom of the open road with a flydrive holiday and discover the Sunshine State at your own pace and with your own timetable.

Our worry free guarantee

There are some things you really don't want to hear when you're about to take a well earned break.

... your flight has been cancelled and you can't reach your destination within a reasonable amount of time: You can change to another holiday with us. We'll always try to keep it the same price too (although we're sure you'll understand, a change from the Isle of Man to the Island of Mauritius may require you to pay the difference). Otherwise, if we can't give you a holiday, we'll give you a full refund.

... your flight home is cancelled: We'll simply book you a new one with the help of all our airline partners. If it's not leaving for a couple of days, never fear, we'll assist you booking a hotel too. And just so friends and family back home don't think you've gone all Shirley Valentine, we'll help you get in touch with them, so nothing to worry about there either.

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I'm currently on holiday

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I'm due to travel to a country that may have travel restrictions!

If you are booked to travel to one of the countries below today and tomorrow, please do not go to the airport - we will contact you.

Any customers travelling to one of these destinations in the next 15 days will be contacted at least 24 hours before departure to discuss options.


Destinations with current travel restrictions

  • All of USA and Canada
  • Jamaica
  • St Lucia
  • Dubai
  • Tel Aviv
  • South Africa
This applies to me, but I'm not departing in the next 15 days

My holiday destination doesn't have travel restrictions


Travelling before 30th April

If your holiday destination isn’t currently affected, but you would like to discuss your options, please complete our call back form and we will contact you within 7–10 days.

Request a callback


Travelling after 30th April

We ask that you don’t contact us at this time due to the dynamic situation and so we can support customers travelling in the imminent future. Continue to monitor our Covid-19 (Coronavius) travel updates page, our social media and the Foreign and Commonwealth travel advice page for latest advice.

Should your holiday destination become subject to travel restrictions, we will contact you at least 24 hours before departure to discuss your options.

Travelling to a destination with travel restrictions, but not in the next 15 days

If you're travelling to a destination with travel restrictions, but not in the next 15 days, please get in touch with us via WhatsApp or SMS.

Where would you like to go?

TESting of Com#4 ticket: COM#4 Request call back journey

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Where would you like to go?

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How can we help?

Let’s get started. Please choose an option below.

Your holiday may be affected by the government’s travel restrictions

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - Our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Your holiday will not be going ahead as planned

Due to the ongoing situation regarding COVID-19, the Foreign & Commonwealth Office UK have advised against all but essential travel before 16 April 2020.

We’re flexible with your holiday plans

If you were due to travel before the end of May 2020, you can postpone your holiday to a later date or even choose a different destination instead.

You’re good to go


In line with the advice from the Foreign & Commonwealth Office UK, all trips booked from June onwards are unaffected.

Rebook your holiday


We’ve sent you a voucher that is valid for the full value of your cancelled holiday. When you rebook, we’d like to gift you with 4,000 Virgin Atlantic Flying Club Miles too. 

But there’s no rush. To redeem your holiday voucher on a new booking with us, just give us a call any time before 31 July 2020 and quote your old booking reference.

Please bear in mind our wait times are currently longer than usual due to high demand.

We’re here when you need us


If you’d like to travel with us sometime in the future, just give us a call and we’ll find a great holiday for you (and gift you with 4,000 Virgin Atlantic Flying Club Miles as a thank you). 

If you'd prefer to simply cancel completely, we understand, and we will refund you in full. You'll just need to give us a call. Refunds will be successfully returned in approximately 45 days.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


No need to contact us. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

Change it up


You can postpone your holiday to travel any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes and our Service Team are there to help – just give us a call.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


Your holiday is scheduled to depart as booked. Continue to pay off your holiday balance with the assurance that your money is fully protected through ATOL. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

The choice is yours


No problem! To amend your holiday dates, just give us a call. Any amendments to your booking can be made for £50pp, and our Service Team can help you decide on dates, or even a different destination.

Please bear in mind our wait times are currently longer than usual due to high demand.

Register yourself as away from home


If you’re abroad and your flight home has been cancelled please let us know, as relief flights will end soon.

Register as away from home

Alternatively, call our UK Duty Office on +44 0344 472 9646 (option 3) to discuss your options for getting home.

Book online


Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist

Or dive right in to our 2021 holiday offers

Help is at hand


Looking for inspiration? Explore our destinations and holiday types online and save your faves to your very own Wishlist

If you’re ready to book but can’t find the information you need on our website, just call our travel experts who will be happy to help.

To redeem your holiday voucher on a new booking with us, just give us a call and quote your old booking reference.