Secrets Akumal Riviera Maya

Riviera Maya, Cancun

Virgin rating

The hotel

A adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkelling, scuba-diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld shower head in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at neighbouring resorts (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults and 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults. and 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

- Private Preferred Lounge with bar open daily from 7am-11pm

- VIP status and amenities

- Concierge service

- Daily continental breakfast service in the lounge

- Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge

- Daily a la carte breakfast option at Seaside Grill from 8:00am-10:00am

- Free computer access in Preferred Lounge

- Complimentary access to the hydrotherapy circuit at the spa once per stay

- Upgraded mini-bar service

- Upgraded bath amenities

- Pillow menu

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (10753)
  • Very good (1209)
  • Average (343)
  • Poor (105)
  • Terrible (61)
Image of the Tripadvisor rating Terrific Honeymoon spot

Apr 27, 2024 Meredith G Wichita, Kansas

My husband and I just returned from our honeymoon at Secrets Akumal and had a fantastic time. This resort has it all. 3 pools with one being a quiet pool for those that just want to relax and lounge by the pool and 2 pools that are closer to the action and have activities during the day. The beach is beautiful and is kept clean. This is a… Read more
My husband and I just returned from our honeymoon at Secrets Akumal and had a fantastic time. This resort has it all. 3 pools with one being a quiet pool for those that just want to relax and lounge by the pool and 2 pools that are closer to the action and have activities during the day. The beach is beautiful and is kept clean. This is a fantastic spot to do some snorkeling to see the sea turtles as well. The food was excellent. We didn't have a bad meal at all while we were there. All the food we had was excellent and there isn't shortage of food options to choose from. The drinks are strong and the drink options are all great. There are plenty of drink options, both alcoholic and non-alcoholic. We splurged and got a swim out room. However, I'm not sure we would do this again. We didn't use the swim out area as it doesn't connect to any of the pools. It's a nice quiet swim spot if you want to just spend some time in the water by yourself (we didn't see anyone else in the building we were in using the swim out area either), but you won't have any of the services in the swim out that you would have at any of the pools. Overall we loved this resort and had a fantastic honeymoon. Read less
Image of the Tripadvisor rating Beautiful

Apr 27, 2024 laurabH2217SS Dublin, Ireland

This is truly a 5 star resort, with huge suites (even for our entry-level room), lush tropical surroundings, and great service, particularly at pool areas. I loved seeing iguanas on the way to breakfast every morning. Unfortunately plenty of mosquitoes too, but that goes with the territory! The free bike tour with Rene and Andrea is a must-do.… Read more
This is truly a 5 star resort, with huge suites (even for our entry-level room), lush tropical surroundings, and great service, particularly at pool areas. I loved seeing iguanas on the way to breakfast every morning. Unfortunately plenty of mosquitoes too, but that goes with the territory! The free bike tour with Rene and Andrea is a must-do. Food was good and, as a vegetarian, I appreciated the inclusion of vegan options on most menus. Unfortunately, at outdoor buffet events, it was harder for me to find something to eat. Overall a beautiful hotel in a stunning location that makes you feel simultaneously close to nature and in the lap of luxury. Read less
Image of the Tripadvisor rating Secrets is as magical as ever…

Apr 27, 2024 Jubbles83

This was our third stay at Secrets Akumal and it was just as special as we remember. The hotel itself was perfect, our room was as spacious, clean and delightful as ever. We loved the fact that it felt like before but with noticeable upgrades to ensure it keeps evolving as the years go by. The buffet and restaurants were fantastic and wait times… Read more
This was our third stay at Secrets Akumal and it was just as special as we remember. The hotel itself was perfect, our room was as spacious, clean and delightful as ever. We loved the fact that it felt like before but with noticeable upgrades to ensure it keeps evolving as the years go by. The buffet and restaurants were fantastic and wait times not bad, 20 minutes for most and for some of the more popular (French) you needed to get out a little earlier. We spent the majority of our time by the fun pool (pool 1) and the entertainment team ensured it lived up to its name. It was sad seeing new faces in the team but that was quickly forgotten as they were all fantastic. Huge shoutout to Lil J (Jonas), Jorge, Metz, Carlos, Luis, Gabriel, Kevin, Rene, Dani and Bruno. The bar team at the pool were incredible too, so attentive! A big thanks to Cruz, Osuna, Antonio, Anna, Sharon, Basilio and the main man at the pool bar, Jesus himself! We’ve made a habit of going over my partners birthday and the moment the staff caught wind of it she had special treatment all day, they truly go above and beyond. Billie, our terrific concierge, had our room wonderfully done up for it and Antonio had a pool lounger and cake ready for her. She was even sung happy birthday by the team! The cherry on top was a massage from Carolina on her birthday. “The best massage she has ever had, there’s magic in those hands.” Was the review, safe to say it was well worth it! We’re so thankful to everyone at Secrets Akumal, you’ve given us some memories we’ll never forget and we’re so pleased it’s still operating to the same standards, if not higher, than when it first opened. A very special place to us! Read less
Image of the Tripadvisor rating Fantastically beautiful

Apr 26, 2024 Chris L

The whole experience is absolutely the best. If you want to enjoy the finer resorts in Mexico, this is where you want to be. So many romantic nooks and hideaways. Beautiful seats around the whole place in beautiful areas. The staff is absolutely top notch and the food, well the food is hands down the best. Bordeaux and the The Market place were my… Read more
The whole experience is absolutely the best. If you want to enjoy the finer resorts in Mexico, this is where you want to be. So many romantic nooks and hideaways. Beautiful seats around the whole place in beautiful areas. The staff is absolutely top notch and the food, well the food is hands down the best. Bordeaux and the The Market place were my favorite. I could keep going on for days, but yessss, book it Read less
Image of the Tripadvisor rating Fantastic!

Apr 26, 2024 BoardingPass421888

The staff was warm and welcoming. The resort was pristine. From the first day to the last, it was an experience. We will definitely be back!