Centara Grand Beach Phuket

Phuket, Thailand

Virgin rating

The hotel

The Centara Grand Beach Resort Phuket occupies a stunning location, overlooking a secluded part of Karon Beach. Majestic views of the Andaman Sea can be enjoyed as the resort faces the bay, so you can enjoy your surrounds to the full. Set within a landscaped water park, there’s a lazy river to float down and four swimming pools, including an adult pool, Jacuzzi pool and kids' pool. The beach is a vast playground for water sports enthusiasts which include kayaking, windsurfing, sailing, and complimentary snorkelling equipment also diving lessons can be arranged. Younger members of the family will also enjoy a whole range of activities at Camp Safari whilst older children have the E-Zone to chill out in. Whilst the kids are busy, parents can enjoy a spot of pampering at the award-winning Spa Cenvaree with its herbal steam rooms and impressive range of beauty treatments. Mare is the resort’s signature restaurant, serving delicious Italian cuisine and boasting its own bar and wine room. With something for everyone, this resort is undoubtedly a great place to spend your holiday!

Amenities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing
  • Kids Club
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Spa

Where is it

In a secluded location overlooking Karon Beach in Phuket. Transfer time from Phuket Airport: 1 hour.

Hotel information

262 rooms, suites and villas. All with air-conditioning, balcony or terrace and face the bay, cable TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, safe, hairdryer, iron and board (on request). Deluxe rooms feature a furnished balcony facing the pool, with 1 king-size bed or 2 double beds and sofa bed, sleeping maximum 3 adults 2 adults and 2 children.

Deluxe Ocean View rooms feature a furnished balcony facing the bay, with 1 king-size bed or 2 double beds and sofa bed, sleeping maximum 3 adults 2 adults and 2 children.

Premium Deluxe rooms are ideal for couples, each room faces the bay, and has a furnished balcony looking out to the gardens or the pools, 1 king-size bed and additional space, sleeping maximum 2 adults.

Deluxe Spa rooms feature private whirlpool on the balcony and 1 king-size bed, sleeping maximum 2 adults.

Premium Spa rooms are ideal for couples, with an outdoor Jacuzzi. These rooms offer the choice of 1 king-size bed sleeping maximum 2 adults, or 2 double beds sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Suite Private Pool feature a private plunge pool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Pool Villas feature Club Level benefits, oversized living and dining areas, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 3 adults and 1 child or 2 adults and 2 children.

2-Bedroom Pool Villas feature Club Level benefits, with 1 king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children (sofa bed used for additional child).

Royal Villa feature Club Level benefits, with 1 king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children.

Deluxe rooms, Premium Deluxe rooms, Deluxe Spa rooms, Premium Deluxe Spa rooms, Deluxe Pool Suites and Luxury Pool Suites offer the option to upgrade to Club Level (supplement payable) which includes:

  • Private check in lounge
  • Exclusive lounge
  • Continental breakfast buffet
  • Lunch time snacks
  • Afternoon tea
  • Evening cocktails with canapés and hors d'oeuvres 5:30pm-7:00pm
  • Evening cordials
  • All-day tea/coffee service
  • A comfortable luxurious mattress finish for your bed
  • Upgrade in-room amenities
  • Concierge service
  • Complimentary unlimited Internet usage at the club or anywhere in the property
  • Complimentary laundry for two pieces per room per day
  • Daily turn-down service
  • Complimentary daily newspaper
  • 10% discount at SPA Cenvaree
  • Preferred reservation services at restaurants and other hotel outlets/facilities.

The Cove (beachfront restaurant, International and Asian cuisine), Mare (Italian cuisine), Coast Beach Club & Bistro, Barefoot Bar, Splash swim-up bar, Ripples pool bar, Lobby Lounge.

Landscaped water park with lazy river and Spa pool (main pool, Jacuzzi pool, kid's pool and adult pool). Spa Cenvaree*. Fitness centre. Water sports including snorkelling (complimentary equipment), kayaking*, sailing*, windsurfing* and scuba-diving lessons*. Tennis court. Camp Safari* (4-9 years) and E-Zone Kids' Club* (10 years upwards). Kids' playground.

Internet access*. Gift shop. Laundry/dry-cleaning service*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

5 nights between 28 Dec-5 Jan.

No check out permitted on 30-31 Dec.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3266)
  • Very good (1251)
  • Average (440)
  • Poor (173)
  • Terrible (149)
Image of the Tripadvisor rating Caring, nice Staff and Endless Fun

Apr 27, 2024 Tom W

Very nice people, amazing dining options and breakfast. The breakfast was amazing wide selection and we were also looking forward to seeing Ida. Ida was very nice and always looked after us. The pools will keep you entertained forever with lazy river, rock jumps, two slides, spas, swim up bar and even an adults pool. The beach is so beautiful and… Read more
Very nice people, amazing dining options and breakfast. The breakfast was amazing wide selection and we were also looking forward to seeing Ida. Ida was very nice and always looked after us. The pools will keep you entertained forever with lazy river, rock jumps, two slides, spas, swim up bar and even an adults pool. The beach is so beautiful and close very short walk away from resort. Amazing architecture and designs. Staff were the best! : I couldn't believe how good Tina and Villi were at their job they were the best entertainment team ever! They were so nice and got everyone engaged and involved. They always made my day and everyone else's making us laugh and smile all the time. I appreciate them lots. I must say all the pool staff were nice especially sit. Going Down to breakfast was always a joy knowing Ida and Cd were they to look after us, always friendly and Charlton was also a great guy. DAVID was an amazing waitress he was so nice and his service was the best and quick. Thank to all who made this the best holiday ever, You guys were Awesome! Read less
Image of the Tripadvisor rating Excellent hotel with wonderful entertainment for children

Apr 27, 2024 Liamarjit B

We are currently enjoying a wonderful stay in this hotel, focusing my review specifically on the child entertainment as we still have a week left and lots left to experience. The facilities for children and entertainment staff have been excellent, both Vili and Tina have been amazing hosts, great with our child and although coming to the end of… Read more
We are currently enjoying a wonderful stay in this hotel, focusing my review specifically on the child entertainment as we still have a week left and lots left to experience. The facilities for children and entertainment staff have been excellent, both Vili and Tina have been amazing hosts, great with our child and although coming to the end of the season they both have lots of energy and high spirit left. Thank you for contributing so positively to our holiday. We're having the best time so far! Read less
Image of the Tripadvisor rating Dated Hotel with Good Water Facilities but Poor Customer Service

Apr 27, 2024 Kirsty M Sydney, Australia

The hotel has a good location on the beach but is located a 400 baht / 10 min taxi drive from the shopping and dining options of Patong, Karon beach town isn't within easy walking distance either. Karon beach is quiet by comparison to Patong. The building & rooms are clean but dated, with decor in various shades of pink and apricot. The water play… Read more
The hotel has a good location on the beach but is located a 400 baht / 10 min taxi drive from the shopping and dining options of Patong, Karon beach town isn't within easy walking distance either. Karon beach is quiet by comparison to Patong. The building & rooms are clean but dated, with decor in various shades of pink and apricot. The water play and pool facilities were excellent & our son played in the pools, slides and lazy river constantly. Room cleaning was sporadic. Amenities not always replaced. Front desk and kids club didn't speak very good English at all. Trying to organise experiences, front desk would say 'you can call them' - of course normally the front desk would be delighted to call for customers and help confirm arrangements and timings etc. Disappointed by this, it was of no support at all. Terrible check out experience. After dealing with a mistake on our bill, we were told that taking the hotel taxi to the airport would be 1200 baht. We waited for 20 minutes and when it arrived, suddenly the price was 1900 baht and then, running late, we then had no time to organise another option ie local cab. Very annoying. Some research on google confirmed that a taxi from Karon beach to Patonga airport should be around 950 to 1200 baht, so we were well and truly ripped off. Leaves a bad taste and would not stay again..... Obviously the hotel gets a commission from this taxi company (I would guess around 700 Baht per trip)! Read less
Image of the Tripadvisor rating Thailand

Apr 27, 2024 jarodsmith1972 Sydney, Australia

Great hotel Staff very friendly and happy Great beach and pool bar Plenty for the kids to do and great service
Image of the Tripadvisor rating A wonderful holiday experience

Apr 26, 2024 Archie W

I had an amazing stay and experience, the rooms were so nice with a great balcony view, comfy bed, cool big nice bathroom with a bath, delicious food, awesome fun big pool, and great service. The design of the resort is just stunning and makes you feel so special and you can legit walk out of the pool to the beach with waves and is a good beach to… Read more
I had an amazing stay and experience, the rooms were so nice with a great balcony view, comfy bed, cool big nice bathroom with a bath, delicious food, awesome fun big pool, and great service. The design of the resort is just stunning and makes you feel so special and you can legit walk out of the pool to the beach with waves and is a good beach to swim at, called Karon beach with parasailing and umbrellas down the other end. There were plenty of gorgeous sunsets that we saw from the balcony, pool, and beach. The resort had nice pathways with a river with fish in it and nice plants and trees. It’s a great location to travel to different activities like going to Patong and Kata which is really helpful. The hotel had security and would organise transport for you to get around with a nice lobby, entrance, seats, Starbucks cafe, gift shop, travel information table, and toilets. It is a big resort but it isn’t that busy or noisy so it’s really nice when walking around, swimming and eating at the restaurants which has amazing food choices to choose from. The pool has a fun section with 2 jump rocks one big and one small with deep water so you won’t touch the bottom, 2 slides and a little one, and has a waterfall. The pool had plenty of seating, sand, spa, adult pool, and a swim up pool bar. The resort had a spa place and a gym as well which looked good but never went in. The resort supplied swimming gear, towels, and things you can hire like a sea scooter. The entertainment was really good, Tina and Vili were very friendly, fun, happy, kind, and entertaining while in the pool and around the resort. We played many pool games, sport games, aqua aerobics, nice chats, and adults could play too. It made our stay and time happier, enjoyable, entertaining, and fun. The whole resort (Everyone) had great customer service and staff as well from the cleaners to reception, food truck, buffet, restaurants, pool bar, and had good English and were so kind. Ida, CD, David, Sat, Charlton, Santa, O, and many others were just very accommodating, caring, fast, friendly, approachable, calm, and happy! They all made our stay so very special, happy and enjoyable. I would recommend this resort to anyway coming to Phuket Thailand! Read less