Sol Palmeras

Varadero, Cuba

The hotel

One of Varadero’s most family centric hangouts, Sol Palmeras keeps every member of your party happy. It’s got all the tropical scenery you’ve come to the Caribbean for – with a boast-worthy spot on one of Cuba’s most famous beaches. It’s got the lagoon pools, with their palm and palapas accessories, and a mini-pool in the family zone for young guests. It’s got poolside rooms near the action and bungalows near the beach for those after a more remote retreat. And its list of children’s attractions is as long as your sun-bronzed arm – from mini-discos to a bouncy castle, mini-golf, and computer games.

Amenities

  • Bar
  • Families
  • Honeymoon
  • Kids Club
  • Children's Pool
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Games Room
  • Beachfront location
  • Tennis
  • Bicycle Rental

Where is it

On Varadero Beach. Downtown Varadero, with its shops, bars, restaurants and nightlife, is a 10-minute taxi ride away. Transfer time from Havana Airport: 2 hours 30 minutes.

Hotel information

408 rooms on 4 floors in the main building with 4 lifts and 200 additional Bungalows and Suites. All with balcony/terrace, air-conditioning, satellite TV, telephone, mini-fridge, safe and hairdryer. Standard Rooms in the main building with pool or garden views, 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child in an extra bed.

All Inclusive of: all meals, snacks and drinks (except premium brands and some selected drinks*) and all activities unless otherwise stated.

Please note: in Cuban all inclusive hotels, 'premium brands' can mean local premium brands rather than international ones, as Cuba has an embargo on US goods.

Superior Rooms are located in the main building, with partial sea, pool or garden views, with 1 king-size or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suites are located on the 3rd and 4th floor, with pool or garden views, terrace, a separate living room with sofa bed, fridge, coffee maker and iron. They have either twin beds or 1 king-size bed with an extra double sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Suites are larger, offer more privacy and are located on the corners of the building. They have a separate living room with a sofa bed and a terrace with panoramic views. Sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Bungalows are located in separate units scattered around the tropical gardens. They have a terrace, living room with a sofa-bed and a separate bedroom with twin beds. Sleeping maximum 3 adults or 2 adults and 2 children.

Bungalow Suites are designed for adults-only, and have views of the gardens. They have a terrace, living room, outside shower, separate bedroom with dressing room, and 1 king-size bed. Sleeping maximum 2 adults.

Please note: Bungalows are spread throughout the gardens and may be a short distance from the main hotel area and swimming pool.

6 main restaurants: O Sole Mio Italian (à la carte dinner), La Panchita (breakfast, lunch and dinner, buffet with show cooking), La Fajita (à la carte lunch and dinner, Mexican), Steak House (à la carte, lunch and dinner), Oshin (à la carte dinner, Asian), El Marino (à la carte grill and seafood, lunch and dinner), Snack Bar. 24-hour lobby/cafeteria. 5 bars including pool bar (open until 12:00pm) and fun pub (open until 2:00am). 3 snack bars (10:00am-5:00pm and 11:30pm-6:30am). Lobby bar serving pastries (10:00am-12:00pm). Reservations required at à la carte restaurants. Guests are entitled to two visits per week to à la carte restaurants, however if there is availability, further reservations are permitted.

Daytime activities and live shows in the evening. Dancing lessons.

3 outdoor swimming pools (including children's pool), kids' club (5-13 years, 10:30am-5:00pm, and mini-disco), supervised games room for children only (3:00pm-7:00pm and 8:00pm-11:00pm), gym with 2 saunas, mini-golf, 2 tennis courts, bicycle hire, archery and shooting. Massage*. Non-motorised water sports including catamarans (supervised), kayaks and windsurfing. Scuba intro in the pool Mon-Sat.

Babysitting service available on request*. WiFi available in lobby*. Hairdresser*. Souvenir shop on site.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: applies for dinner.

Please note: child ages at this property are 2-11 years. 

Please note: lobby and lobby bars are non-smoking. Air-conditioned restaurants are non-smoking and smoking is not allowed inside the rooms and Bungalows.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4224)
  • Very good (3137)
  • Average (1068)
  • Poor (402)
  • Terrible (237)
Image of the Tripadvisor rating Amazing Vacation 💕

Jan 9, 2021 Y6858PQvictorc

Excellent and Delicious food. I would like to mention that the hotel took really good care of their customers in regards to Covid 19. All clean and impeccable. Lots of fun and lots of entertainment at the pool, beach and lobby all day long. Thank you Sol Palmeras.
Image of the Tripadvisor rating Amazing location!!

Jan 9, 2021 759saschal

Beautiful place! The beach was incredible. The animation team were amazing and taught us how to dance on the beach. Such a lovely holiday. Would return in a heart beat! Special shout out to all of the animation team, they made it an even better holiday!
Image of the Tripadvisor rating December 2020 stay

Jan 6, 2021 preciouss478

The hotel has a lot of potential, the facilities themselves are very nice. However the service is the poorest I’ve experienced. Some of your staff have a poor attitude (especially with non Spanish speakers) which can ruin our experience. Also, every 4/5 star hotel I have been to, gives us a small booklet or provides one in every hotel room with… Read more
The hotel has a lot of potential, the facilities themselves are very nice. However the service is the poorest I’ve experienced. Some of your staff have a poor attitude (especially with non Spanish speakers) which can ruin our experience. Also, every 4/5 star hotel I have been to, gives us a small booklet or provides one in every hotel room with basic information about the hotel such as meal times, spa opening times and prices, pool opening times, How and where to book a la carte restaurants, room service menus etc. For a 4 star hotel, we shouldn’t have to keep going back to reception to ask for basic things that should be provided as soon as we start our stay. Also, make your entertainment program more accessible, it’s only in the lobby, the program for the day should be put in front of the buffet and near elevators as well where a lot of people go into more than the lobby. No staff at the spa when we went (we checked 4 different times in the span of two days), the receptionist was no help, some of your staff seem to have a “not my job not my problem” attitude. The food in the buffet needs improvement, some foods had weird flavours. Nice hotel BUT Improve your customer service! The staff and service are a big part of the Hotels brand. Read less
Image of the Tripadvisor rating Not what we were expecting

Jan 4, 2021 Adrienne H Kidderminster, United Kingdom

On arrival we were temperature checked. Then checked in with very little information provided. We booked two bungalows and were taken to them. Our's was awful and felt unsafe. Electrical sockets hanging from the wall, wires exposed, shower door only opened a little, A/C not working, safe not working. The minibar was empty, no coffee or tea making… Read more
On arrival we were temperature checked. Then checked in with very little information provided. We booked two bungalows and were taken to them. Our's was awful and felt unsafe. Electrical sockets hanging from the wall, wires exposed, shower door only opened a little, A/C not working, safe not working. The minibar was empty, no coffee or tea making facility. Furniture old and worn. We immediately complaint and got moved to another bungalow which was acceptable. We were provided with a kettle but no cups, tea or coffee. When we raised this we were sent a plastic cup full of tea bags but no coffee or still no cups. Tui had no information on their board and we were left with no contact information. There is NO Wifi in the hotel, which is not what Tui has advised. We had to buy 1hr cards. I was able to contact Tui via the app but as I had not much access I have asked them to only communicate via leaving messages on reception. This was ignored and they continued to message us on the app that we only accessed once we were back in the UK. Internet is very limited to the hall and pool area. Main food hall was clean but the food was repetitive and offered almost no fresh fruit or vegetables. Extremely disappointed. Some of the chefs were rude and felt we were inconveniencing them. At breakfast the coffee was awful and not suitable for consumption. The breadroll was so hard that was obvious it was from the previous day. We could not break them never mind eating them. We decided to try the Chinese was was a little better but the food was the same as in the hall but presented differently. We then tried the Latino restaurant. We got greated by another English couple who said it was the worst meal. They were right. We had to leave the food and the choice was awful. The beach bbq and the burger bar in Zone 3 were the only place which we trusted. For the whole duration there was only peas, baby carrots, chard, brussel sprouds, green beans and limited tomatoes. No other vegetables were on offer never mind fresh salads. The pool area was dirty, the beds not cleaned and some were sticky. Lots of broken glass and plastic cups littered around. The hotel still uses plastic straws which is not acceptable. The entertainment team were fun and the only thing we enjoyed. I would not recommend this place unless you enjoy rice or take your own food. Read less
Image of the Tripadvisor rating Good holiday :) recommended

Jan 2, 2021 H9682PFcourtneyf

I stayed here over christmas and new year with 3 friends. The hotel and pool area is really nice. The entertainment staff are really friendly and helpful, we extended our stay, would definitely go back :)