Zoetry Villa Rolandi Isla Mujeres Cancun

Playa Mujeres, Mexico

The hotel

A luxurious, secluded retreat, set on an island, 25 minutes from the mainland, you’ll enjoy luxury oceanfront accommodation as well as tranquility, holistic wellness and ‘Endless Privileges®’. All rooms are oceanfront, ideal for admiring picture-perfect sunsets, but first more about those privileges. They include no check-in/check-out time, a bottle of sparkling wine and fresh fruit delivered daily. Guests also have access to personalised, 25-minute private yacht transfer between the mainland and the island to visit sister resorts, although we guarantee you’ll be hard pushed to leave this one! Dining is at the award-winning Casa Rolandi, specialising in North Italian-Swiss cuisine and featuring an al-fresco dining panoramic terrace so you can admire the views over a cocktail or two. Alternatively, take advantage of the 'Sip, Savour and See' Dining Experience — inviting guests to sample the menus, top-shelf spirits and live entertainment at AMResorts properties close by.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

On the beach on the exclusive island of Isla Mujeres. Close proximity to Isla Mujeres Underwater Museum (MUSA). Transfer time from Cancun Airport to the Isla Mujeres ferry port, Marina Hacienda del Mar: 40 minutes, then a 25-minute private yacht transfer to Isla Mujeres.

Hotel information

35 finely appointed rooms and suites with spectacular oceanfront views. Some with private terrace, air-conditioning, satellite TV, telephone, complimentary WiFi access, complimentary mini-bar, Bvlgari® bath amenities, pillow menu, fine luxury linens, therapeutic shower, steam bath, vanity mirror, 24-hour room service, sitting area with a sofa and ceiling fan, bathrobes, slippers, tea/coffee-making facilities, safe and hairdryer. Superior Oceanfront Room with 1 king-size bed, sleeping maximum 2 adults.

Please note: these rooms do not have a terrace.

All Inclusive of: Endless Privileges® include a Yacht transfer from Marina Hacienda del Mar in Cancun to the hotel from 6:00am-10:30pm (reservations must be made at least 24-hours prior to arrival or to guarantee the service. After regular yacht operating hours, transfer service, subject to weather conditions, may be provided but charges will apply). Finely appointed oceanfront suites. Daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections. Unlimited cocktails and specialty beverages and top-shelf spirits from a variety of domestic and international brands. 24-hour concierge service. Complimentary WiFi. Twice daily refreshed mini-bar. Bvlgari® bath amenities. Pillow menu, fine luxury linens and bathrobes and slippers. Complimentary beach bag handmade by "Amor a la Niez, AC," a non-profit organisation and the only learning centre on Isla Mujeres for children with special needs. No check-in or check-out time (subject to availability). Maid service three times daily. Welcome bottle of tequila. Bottle of sparkling wine and fresh fruit plate daily. Complimentary overnight laundry service. Complimentary worldwide calls. Access to sauna and Jacuzzi. Daily afternoon tea time featuring real live plants for tea infusions at 5:00pm in the lobby. Entertainment activities with an emphasis on culture, art and education. Romantic Sunset ride on our private yacht twice a week (time and dates of schedule may vary seasonally and due to weather conditions. Reservations must be confirmed in advance with our concierge desk).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Junior Suite Oceanfront with sitting area featuring access to a private terrace with a Jacuzzi, separate bedroom with 1 king-size bed and living area with sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suite Verandah Oceanfront with direct pool access, private terrace with sea views and a lounge sitting area. 1 king-size bed or 2 single beds, sleeping maximum 3 adults.

Junior Suite Superior Oceanfront with 1 king-size bed and additional sofa bed in living area, sleeping maximum 3 adults or 2 adults and 1 child.

Presidential Suite Oceanfront on three-levels with Jacuzzi, master en-suite bedroom with 1 king-size bed on the second floor, separate living and dining area, private bar and terrace, sleeping maximum 2 adults.

  • Booking bonus: book by 31 Jan '20 and adults receive up to 45% off the accommodation cost between 1 Jan-23 Dec '20. Based on two adults sharing, selected room types. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Casa Rolandi with a bar area (Swiss/Northern Italian cuisine, open for breakfast, lunch and dinner), Le Méttisage (French/Mexican cuisine, open for dinner) and Cozy Bar. 24-hour private, in-suite dining, reservation-free restaurants. Beack and poolside snacks served between 11:00am-6:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

2 swimming pools and 1 outdoor seawater Jacuzzi. Thalasso Spa* (complimentary 20-minute hydro massage treatment per guest). Fitness centre. Daily yoga. Massage demonstrations. Cucumber pads experience in pool area. Water sports* including kayaking and diving*. Meditation, stretching classes, romantic sunset rides on the resort's private yacht, culinary lessons, cocktail lessons, Spanish lessons, wine tasting and fishing*. Bicycles with bike tour to the Temple of Ixchel. Complimentary green fees at nearby Playa Mujeres Golf Club*.

Complimentary WiFi access. Complimentary laundry/dry-cleaning service, 24-hour room and concierge services. Private dock in lagoon Makax, deluxe yacht services* (subject to weather conditions and yacht capacity. Reservations must be made). Tour and rental arrangements*. Medical services* (on-call).

* Denotes local charge.

Dress code: casual elegance in restaurants. No sleeveless shirts or flip-flop. Long trousers required for men.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1452)
  • Very good (296)
  • Average (103)
  • Poor (34)
  • Terrible (22)
Image of the Tripadvisor rating Wonderful & Refreshing Retreat

Jan 21, 2020 glenn_nicholls Cleveland, Ohio

Zoetry Villa Rollandi provides a refreshing alternative - sunny, small, personal, with excellent service. We spent a week there and left feeling we had many new friends from all parts of the staff - Jesus, Milena, Eli, Dennis, Julio, Alejandro, Acoubic, Jorge, and others. While offering only two restaurants - a traditional Swiss-Italian, and a… Read more
Zoetry Villa Rollandi provides a refreshing alternative - sunny, small, personal, with excellent service. We spent a week there and left feeling we had many new friends from all parts of the staff - Jesus, Milena, Eli, Dennis, Julio, Alejandro, Acoubic, Jorge, and others. While offering only two restaurants - a traditional Swiss-Italian, and a French-Mexican fusion with a tasting menu -both were excellent. The beach was small, but appropriate to the size of the resort and quite cozy. Acoubic and the spa staff were exceptional. Our room was beautiful and spacious with outstanding views. Read less
Image of the Tripadvisor rating Most relaxing week ever.

Jan 19, 2020 mdallaird Albany, New York

If you want to do absolutely nothing but bask in the sun, swim in the water, enjoy amazing food and be treated like a Queen (or King)...this is the place for you! The most perfectly un assuming place of perfection. Not an ounce of pretension and a staff that was there to meet your every need.
Image of the Tripadvisor rating Amazing Service, Wonderful Food, Lovely Resort

Jan 18, 2020 TheTravelChicks05 Boston, Massachusetts

I have stayed at over ten all-inclusive resorts, and this is one of the best. Although the building itself is a bit old and could use a few updates, overall it is a fabulous experience. All of the employees are extremely well trained, and the service is up there with a few Ritz Carltons I've stayed at. There are under 40 rooms at this resort, and… Read more
I have stayed at over ten all-inclusive resorts, and this is one of the best. Although the building itself is a bit old and could use a few updates, overall it is a fabulous experience. All of the employees are extremely well trained, and the service is up there with a few Ritz Carltons I've stayed at. There are under 40 rooms at this resort, and we were often greeted BY NAME when entering the dining room and at the front desk. At the pool, every 10 minutes or so someone came by to ask if "everything is good?, Do you need anything?" They would move the umbrella for me (I can't be in direct sun), bring drinks and snacks, whatever we needed. There is a main dining room literally over the ocean with excellent food. If you want something that's not on the menu they will try and accommodate, and usually can. The food is very fresh and much better than any all-inclusive we've stayed at previously. Additionally, there is a gourmet restaurant that offers a 7-course set menu, that changes every night. Each course is very small ("tapas-like") and artfully prepared. Here are some things to consider if this is a good resort for you: • Very quiet, small resort • Excellent service • Beautiful pools (2 fresh water and 1 heated salt water pool), small private beach • Yoga classes every day, included (excellent teacher!), on a shaded outdoor deck with ocean view • Live music every night in both restaurants, but that's it for entertainment • No "activities" other than yoga • Rooms are a bit dated, but overall they are clean and comfortable • Food is excellent, very fresh, artfully presented, unusual flavors and textures • If you like large portions, huge quantities of food or buffet-style dining, this is not the resort for you Read less
Image of the Tripadvisor rating Home for the holidays

Jan 6, 2020 novac108 Greenwich, CT

This was one of many visits to this quaint, peaceful, relaxing hotel on the beautiful island of a Isla Mujeres. Away from the “maddening crowds” of North beach it is a perfect place to reconnect with your partner, eat like a king, and sleep in the comfort of your very comfortable suite. We greatly appreciate the capital improvements that AMR has… Read more
This was one of many visits to this quaint, peaceful, relaxing hotel on the beautiful island of a Isla Mujeres. Away from the “maddening crowds” of North beach it is a perfect place to reconnect with your partner, eat like a king, and sleep in the comfort of your very comfortable suite. We greatly appreciate the capital improvements that AMR has made to this Isla gem in the last 5 years. Each visit we notice subtle but nice improvements to the property. Many are still in progress but do not interfere with your comfort. This is not a Cancún hotel, please do your research before booking. The hotel is always available via phone to answer your questions. During our 2 1/2 week stays we overheard many misconceptions about services. The staff is probably the best on the Island, we never want for anything! Some say we are foolish for returning to the same place since 2001, but we say “When the shoe fits wear it.” Many thanks to Ivan Santos, the GM, Geraldo the manager at CasaRolandi, head chef, Felipe and the always professional waiters, bartenders, security, front desk, the staff at the Spa, Christian the recreation guy, housekeepers, laundry ladies, grounds keepers, David the silversmith,boat crew, and the many behind the scenes that always insure our time at the hotel is fabulous! TeAmo! Read less
Image of the Tripadvisor rating Middag

Jan 4, 2020 Yxholmen Stockholm, Sweden

Excellent service! Brilliant good in à nice location! Food was very good. Homemade pasta etc. Nice wines from @1200 pesos. 2600 pesos for a 2-dinner course. Tax 16% is not included in price. As on every place tip is expecected at least 15%.