Zoetry Villa Rolandi Isla Mujeres Cancun

Playa Mujeres, Mexico

The hotel

A luxurious, secluded retreat, set on an island, 25 minutes from the mainland, you’ll enjoy luxury oceanfront accommodation as well as tranquility, holistic wellness and ‘Endless Privileges®’. All rooms are oceanfront, ideal for admiring picture-perfect sunsets, but first more about those privileges. They include no check-in/check-out time, a bottle of sparkling wine and fresh fruit delivered daily. Guests also have access to personalised, 25-minute private yacht transfer between the mainland and the island to visit sister resorts, although we guarantee you’ll be hard pushed to leave this one! Dining is at the award-winning Casa Rolandi, specialising in North Italian-Swiss cuisine and featuring an al-fresco dining panoramic terrace so you can admire the views over a cocktail or two. Alternatively, take advantage of the 'Sip, Savour and See' Dining Experience — inviting guests to sample the menus, top-shelf spirits and live entertainment at AMResorts properties close by.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

On the beach on the exclusive island of Isla Mujeres. Close proximity to Isla Mujeres Underwater Museum (MUSA). Transfer time from Cancun Airport to the Isla Mujeres ferry port, Marina Hacienda del Mar: 40 minutes, then a 25-minute private yacht transfer to Isla Mujeres.

Hotel information

35 finely appointed rooms and suites with spectacular oceanfront views. Some with private terrace, air-conditioning, satellite TV, telephone, complimentary WiFi access, complimentary mini-bar, Bvlgari® bath amenities, pillow menu, fine luxury linens, therapeutic shower, steam bath, vanity mirror, 24-hour room service, sitting area with a sofa and ceiling fan, bathrobes, slippers, tea/coffee-making facilities, safe and hairdryer. Superior Oceanfront Room with 1 king-size bed, sleeping maximum 2 adults.

Please note: these rooms do not have a terrace.

All Inclusive of: Endless Privileges® include a Yacht transfer from Marina Hacienda del Mar in Cancun to the hotel from 6:00am-10:30pm (reservations must be made at least 24-hours prior to arrival or to guarantee the service. After regular yacht operating hours, transfer service, subject to weather conditions, may be provided but charges will apply). Finely appointed oceanfront suites. Daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections. Unlimited cocktails and specialty beverages and top-shelf spirits from a variety of domestic and international brands. 24-hour concierge service. Complimentary WiFi. Twice daily refreshed mini-bar. Bvlgari® bath amenities. Pillow menu, fine luxury linens and bathrobes and slippers. Complimentary beach bag handmade by "Amor a la Niez, AC," a non-profit organisation and the only learning centre on Isla Mujeres for children with special needs. No check-in or check-out time (subject to availability). Maid service three times daily. Welcome bottle of tequila. Bottle of sparkling wine and fresh fruit plate daily. Complimentary overnight laundry service. Complimentary worldwide calls. Access to sauna and . Daily afternoon tea time featuring real live plants for tea infusions at 5:00pm in the lobby. Entertainment activities with an emphasis on culture, art and education. Romantic Sunset ride on our private yacht twice a week (time and dates of schedule may vary seasonally and due to weather conditions. Reservations must be confirmed in advance with our concierge desk).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Junior Suite Oceanfront with sitting area featuring access to a private terrace with a whirlpool, separate bedroom with 1 king-size bed and living area with sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suite Verandah Oceanfront with direct pool access, private terrace with sea views and a lounge sitting area. 1 king-size bed or 2 single beds, sleeping maximum 3 adults.

Junior Suite Superior Oceanfront with 1 king-size bed and additional sofa bed in living area, sleeping maximum 3 adults or 2 adults and 1 child.

Presidential Suite Oceanfront on three-levels with whirlpool, master en-suite bedroom with 1 king-size bed on the second floor, separate living and dining area, private bar and terrace, sleeping maximum 2 adults.

Casa Rolandi with a bar area (Swiss/Northern Italian cuisine, open for breakfast, lunch and dinner), Le Méttisage (French/Mexican cuisine, open for dinner) and Cozy Bar. 24-hour private, in-suite dining, reservation-free restaurants. Beack and poolside snacks served between 11:00am-6:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

2 swimming pools and 1 outdoor seawater pool. Thalasso Spa* (complimentary 20-minute hydro massage treatment per guest). Fitness centre. Daily yoga. Massage demonstrations. Cucumber pads experience in pool area. Water sports* including kayaking and diving*. Meditation, stretching classes, romantic sunset rides on the resort's private yacht, culinary lessons, cocktail lessons, Spanish lessons, wine tasting and fishing*. Bicycles with bike tour to the Temple of Ixchel. Complimentary green fees at nearby Playa Mujeres Golf Club*.

Complimentary WiFi access. Complimentary laundry/dry-cleaning service, 24-hour room and concierge services. Private dock in lagoon Makax, deluxe yacht services* (subject to weather conditions and yacht capacity. Reservations must be made). Tour and rental arrangements*. Medical services* (on-call).

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Dress code: casual elegance in restaurants. No sleeveless shirts or flip-flop. Long trousers required for men.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1525)
  • Very good (315)
  • Average (110)
  • Poor (37)
  • Terrible (23)
Image of the Tripadvisor rating Beautiful location!

Jul 3, 2021 Jeanne J

We received excellent service from staff and the grounds were beautiful! We met lots of great people from all over the US and made some great memories. Very relaxing vacation spot and well worth the expense!
Image of the Tripadvisor rating Wonderful resort with wonderful people.

Jul 1, 2021 adwood Austin, Texas

We spent 5 nights in room 212 as guests of members. The room is great and may have the best view in the entire hotel. While the furniture and fixtures are showing their age, everything worked and was very comfortable. The pools and beach were fantastic and so were all the staff we interacted with throughout our stay. Special thanks to Malena, Ana,… Read more
We spent 5 nights in room 212 as guests of members. The room is great and may have the best view in the entire hotel. While the furniture and fixtures are showing their age, everything worked and was very comfortable. The pools and beach were fantastic and so were all the staff we interacted with throughout our stay. Special thanks to Malena, Ana, and Ulysses for their attention to our needs and their obvious pride in their work, Read less
Image of the Tripadvisor rating Nice private hotel

Jun 30, 2021 gerardouna

It is a good place to have your privacy. Very nice friendly staff. One can rent a golf cart directly from the hotel to visit the island. It as nice small beach with good quality of water (no seaweed). They could offer better mini bar and snack assortment.
Image of the Tripadvisor rating Perfection. Disconnect, Recharge and Relax.

Jun 28, 2021 katv203

Heaven on earth! As if the glorious location (Isla Mujeres) and the beautiful Hotel don’t speak enough - this resort tips the scale because of the staff and the food. Zoetry picked us up at Dreams Vista Cancun and delivered us via private Catamaran. Right then and there the trip’s tone was set. The ride over was glorious and they kept our… Read more
Heaven on earth! As if the glorious location (Isla Mujeres) and the beautiful Hotel don’t speak enough - this resort tips the scale because of the staff and the food. Zoetry picked us up at Dreams Vista Cancun and delivered us via private Catamaran. Right then and there the trip’s tone was set. The ride over was glorious and they kept our champagne glasses full the entire ride. Upon arrival we were greeted by staff at their private dock and brought into the main lobby and Cozy Bar to check in. Prior to entering the building they took our temperatures. Check in was a breeze and was Accompanied with cocktails and delicious hors d’oeuvres. Our room was beautiful and the bed was super comfortable. I have read some reviews that comment on the older decor of the resort but to be quite honest that is one of the things that we like about it - it has an original island feel. The pool was beautiful as is the beach. We opted to rent a golf cart 2 of our days there so we could cruise the island and check out everything it has to offer - and boy does it have everything! Time to talk FOOD! holy smokes the food is outstanding. We ate breakfast every morning in the Main restaurant and had dinner there one night as well and it was fantastic. The service was incredible and the top shelf cocktails were also outstanding. 2 of the nights we ate at Le Metissage and there is no way I could begin to describe that experience except to say that I will never forget it. 7 course meal that the Chef selects is presented perfectly and was the very best food I have ever eaten. I am not a venturous eater so this was HUGE for me. I ate EVERYTHING. We also enjoyed the sunset cruise one evening where we set out on the catamaran for a beautiful evening cocktail cruise. After dinner we would hit up the Cosy Bar for cocktails and to chat with the other guests. Let’s talk about what sets it apart from other boutique hotels. 2 words. The Staff. From the 2 gentlemen that Skipper the Catamaran (Ulises & Julio), to Mr. Hilario (the bartender - who is so much more than a bartender), to Eligio and Ana at the front desk - the service was exceptional. They always made sure we had everything we needed - even before we knew we needed it. Special LOVE to Malena the Preferred Club Concierge who truly makes your dreams come true. She ensured that we had everything we needed and helped me and my kids set up a birthday celebration for my husband. I can’t say enough about her. Finally! MARTIN! I left my cell phone on the catamaran on the ride back and did not realize it until we were at the next resort on our trip. I was not happy to say the least. The concierge at the hotel we went to next contacted Zoetry and the Ulises & Julio found my phone and delivered it to the front desk. Martin offered to bring it to us on the mainland later that same day. We met him at the Ferry and he safely delivered it to my hands. It really could have been a total game changer if they hadn’t gone above and beyond to make sure I had my phone. We had the most Wonderful time and plan on booking again for next summer. If you are looking to completely disconnect and recharge your battery while eating the most delicious food of your life, drinking the best cocktails you’ve ever had, and being pampered, this is your place. Read less
Image of the Tripadvisor rating Relaxation in paradise

Jun 25, 2021 CoastalCook

We just returned from a week stay at Zoetry. If you are wanting calm, peace and quiet and complete relaxation then this is the place for you! This is a small boutique resort and is exactly what we were looking for! All rooms are ocean front and the views from everywhere are to die for! I sat on the beach or at the pool (which overlooks the beach)… Read more
We just returned from a week stay at Zoetry. If you are wanting calm, peace and quiet and complete relaxation then this is the place for you! This is a small boutique resort and is exactly what we were looking for! All rooms are ocean front and the views from everywhere are to die for! I sat on the beach or at the pool (which overlooks the beach) and read every day! I finished 3 books! The service was amazing whether you were beachside or pool side.. my cup was never empty and I enjoyed several meals while on the beach as well. Speaking of food, the food here was too notch! The best for an all inclusive I have ever had! The 7 course taste testing at Le Mestige was magical! You cannot beat the views or the peace you experience here! I highly recommend this resort! Do yourself a favor and go! Read less