Zoetry Villa Rolandi Isla Mujeres Cancun

Playa Mujeres, Mexico

Virgin rating

The hotel

A luxurious, secluded retreat, set on an island, 25 minutes from the mainland, you’ll enjoy luxury oceanfront accommodation as well as tranquility, holistic wellness and ‘Endless Privileges®’. All rooms are oceanfront, ideal for admiring picture-perfect sunsets, but first more about those privileges. They include no check-in/check-out time, a bottle of sparkling wine and fresh fruit delivered daily. Guests also have access to personalised, 25-minute private yacht transfer between the mainland and the island to visit sister resorts, although we guarantee you’ll be hard pushed to leave this one! Dining is at the award-winning Casa Rolandi, specialising in North Italian-Swiss cuisine and featuring an al-fresco dining panoramic terrace so you can admire the views over a cocktail or two. Alternatively, take advantage of the 'Sip, Savour and See' Dining Experience — inviting guests to sample the menus, top-shelf spirits and live entertainment at AMResorts properties close by.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Honeymoon
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

On the beach on the exclusive island of Isla Mujeres. Close proximity to Isla Mujeres Underwater Museum (MUSA). Transfer time from Cancun Airport to the Isla Mujeres ferry port, Marina Hacienda del Mar: 40 minutes, then a 25-minute private yacht transfer to Isla Mujeres.

Hotel information

35 finely appointed rooms and suites with spectacular oceanfront views, some with private terrace. All rooms feature air-conditioning, satellite TV, telephone, complimentary WiFi access, complimentary mini-bar, Bvlgari® bath amenities, pillow menu, fine luxury linens, therapeutic shower, steam bath, vanity mirror, 24-hour room service, sitting area with a sofa and ceiling fan, bathrobes, slippers, tea/coffee-making facilities, safe and hairdryer. Superior Oceanfront Room with 1 king-size bed, sleeping maximum 2 adults.

Please note: these rooms do not have a terrace.

All Inclusive of: Endless Privileges® include a Yacht transfer from Marina Hacienda del Mar in Cancun to the hotel from 6:00am-10:30pm (reservations must be made at least 24-hours prior to arrival or to guarantee the service. After regular yacht operating hours, transfer service, subject to weather conditions, may be provided but charges will apply). Finely appointed oceanfront suites. Daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections. Unlimited cocktails and specialty beverages and top-shelf spirits from a variety of domestic and international brands. 24-hour concierge service. Complimentary WiFi. Twice daily refreshed mini-bar. Bvlgari® bath amenities. Pillow menu, fine luxury linens and bathrobes and slippers. Complimentary beach bag handmade by "Amor a la Niez, AC," a non-profit organisation and the only learning centre on Isla Mujeres for children with special needs. No check-in or check-out time (subject to availability). Maid service three times daily. Welcome bottle of tequila. Bottle of sparkling wine and fresh fruit plate daily. Complimentary overnight laundry service. Complimentary worldwide calls. Complimentary 20 minute wellness experience or fitness consultation. Complimentary 20-minute Thalassotherapy treatment. Daily afternoon tea time featuring real live plants for tea infusions at 5:00pm in the lobby. Entertainment activities with an emphasis on culture, art and education. Romantic Sunset ride on our private yacht twice a week (time and dates of schedule may vary seasonally and due to weather conditions. Reservations must be confirmed in advance with our concierge desk).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Junior Suite Oceanfront with sitting area featuring access to a private terrace with a whirlpool, separate bedroom with 1 king-size bed and living area with sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suite Verandah Oceanfront with direct pool access, private terrace with sea views and a lounge sitting area. 1 king-size bed or 2 single beds, sleeping maximum 3 adults.

Junior Suite Superior Oceanfront with 1 king-size bed and additional sofa bed in living area, sleeping maximum 3 adults or 2 adults and 1 child.

Presidential Suite Oceanfront on three-levels with whirlpool, master en-suite bedroom with 1 king-size bed on the second floor, separate living and dining area, private bar and terrace, sleeping maximum 2 adults.

Casa Rolandi with a bar area (Swiss/Northern Italian cuisine, open for breakfast, lunch and dinner), Le Méttisage (French/Mexican cuisine, open for dinner) and Cozy Bar. 24-hour private, in-suite dining, reservation-free restaurants. Beach and poolside snacks served between 11:00am-6:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

2 swimming pools and 1 outdoor seawater hydro tub. Thalasso Spa* (complimentary 20-minute hydro massage treatment per guest). Fitness centre. Daily yoga. Massage demonstrations. Cucumber pads experience in pool area. Water sports* including kayaking and diving*. Meditation, stretching classes, romantic sunset rides on the resort's private yacht, culinary lessons, cocktail lessons, Spanish lessons, wine tasting and fishing*. Bicycles with bike tour to the Temple of Ixchel. Complimentary green fees at nearby Playa Mujeres Golf Club*. Complimentary Romantic sunset rides on our private yacht twice a week (advance reservations required). 

Complimentary WiFi access. Complimentary laundry/dry-cleaning service, 24-hour room and concierge services. Private dock in lagoon Makax, deluxe yacht services* (subject to weather conditions and yacht capacity. Reservations must be made). Tour and rental arrangements*. Medical services* (on-call).

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Dress code: casual elegance in restaurants. No sleeveless shirts or flip-flop. Long trousers required for men.

Rating summary

  • Location Image of the Tripadvisor rating
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Traveller rating

  • Excellent (1680)
  • Very good (333)
  • Average (119)
  • Poor (50)
  • Terrible (34)
Image of the Tripadvisor rating Wow! We had the BEST mother daughter trip!!!

Dec 9, 2023 mgoosey93

Omg we had the best time! I have stayed at one other Zoetry before and Cabo and wanted to continue with the brand and try this one. I’m so glad we did, we met awesome people and even hugged some of the staff goodbye when we left. The level of service is INCREDIBLE and they helped us out so much. The food is top notch and the rooms are all ocean… Read more
Omg we had the best time! I have stayed at one other Zoetry before and Cabo and wanted to continue with the brand and try this one. I’m so glad we did, we met awesome people and even hugged some of the staff goodbye when we left. The level of service is INCREDIBLE and they helped us out so much. The food is top notch and the rooms are all ocean front views and have hot tubs on the balcony. We stayed on the resort for 5 days and didn’t leave but you can walk around the island town and it’s very safe (per other guests). We loved the food and consider it such a great couples resort. No kids, no loud noises, no construction! It was fab!! Luxury · Great view · Romantic · Quiet · Great value The rooms are beautiful, they all have great ocean views and you can walk right out to the beach. Totally safe. I was with my mom and we felt completely safe the entire time. Food & drinksThe food is great and the chef should be celebrated, they also knew it was my birthday and everyone made me feel extra special!! Read less
Image of the Tripadvisor rating Fining Dining at its Best!

Dec 7, 2023 WolrabRoil Arizona

On our last night. We decided to treat ourselves to a fine dining experience at Zoetry. We made a reservation and our table was on the water looking out towards Cancun. It was a beautiful night. The staff was so welcoming & attentive. We started with their yummy bread with olive oil then calamari (not local but very tasty) and one entree was a… Read more
On our last night. We decided to treat ourselves to a fine dining experience at Zoetry. We made a reservation and our table was on the water looking out towards Cancun. It was a beautiful night. The staff was so welcoming & attentive. We started with their yummy bread with olive oil then calamari (not local but very tasty) and one entree was a ravioli that was a play on our favorite Independence Day meal chili en nogada with poblano ravioli stuffed with the meat & dried fruits topped with the walnut sauce & fresh pomegranate seeds… omg it was amazing!!! Our second entree was baked snapper which was so fresh it melted in your mouth. We started our meal and ended our meal with cocktails in the Famous Cozy Bar. It was a wonderful evening with 5 star service, food & ambiance. What a treat! Read less
Image of the Tripadvisor rating holiday vacation

Dec 4, 2023 Scott M

The resort met our expectations plus more. No music at the pools, is the way we like it. The food was amazing and the staff very attentive. The snorkling was dissappointing but everything else was first class. The small size of the resort ( 35 rooms) was perfect.
Image of the Tripadvisor rating Great stay!

Nov 27, 2023 Z9020KRjulie Roskilde, Denmark

Loved this hotel. The rooms needs renovation, but with the great food, the excellent service, and the beautiful location you almost forget it. The staff was very attentive and even though we were the only ones with small kids, we felt very welcome
Image of the Tripadvisor rating Great Staff, Great Resort

Nov 24, 2023 769garym Lamar

We just got back from a week at Zoetry on Isla Mujeres. The resort is wonderful. Some of the best food you will find in any resort and the service was amazing. Jorge at the restaurant is outstanding. His co workers Pastor and Herbert made a great team. Magda was an excellent server as well. The beach is small, but well maintained. Orlando… Read more
We just got back from a week at Zoetry on Isla Mujeres. The resort is wonderful. Some of the best food you will find in any resort and the service was amazing. Jorge at the restaurant is outstanding. His co workers Pastor and Herbert made a great team. Magda was an excellent server as well. The beach is small, but well maintained. Orlando and Antonio at the beach took fantastic care of the 6 people in our group. Joseph in the lobby bar was an expert bartender. I'm sure I'm leaving out some of the outstanding staff as the were all great. If you want an adult leaning laid back spot where you will be pampered, Zoetry is it. Read less