Zoetry Villa Rolandi Isla Mujeres Cancun

Playa Mujeres, Mexico

The hotel

A luxurious, secluded retreat, set on an island, 25 minutes from the mainland, you’ll enjoy luxury oceanfront accommodation as well as tranquility, holistic wellness and ‘Endless Privileges®’. All rooms are oceanfront, ideal for admiring picture-perfect sunsets, but first more about those privileges. They include no check-in/check-out time, a bottle of sparkling wine and fresh fruit delivered daily. Guests also have access to personalised, 25-minute private yacht transfer between the mainland and the island to visit sister resorts, although we guarantee you’ll be hard pushed to leave this one! Dining is at the award-winning Casa Rolandi, specialising in North Italian-Swiss cuisine and featuring an al-fresco dining panoramic terrace so you can admire the views over a cocktail or two. Alternatively, take advantage of the 'Sip, Savour and See' Dining Experience — inviting guests to sample the menus, top-shelf spirits and live entertainment at AMResorts properties close by.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

On the beach on the exclusive island of Isla Mujeres. Close proximity to Isla Mujeres Underwater Museum (MUSA). Transfer time from Cancun Airport to the Isla Mujeres ferry port, Marina Hacienda del Mar: 40 minutes, then a 25-minute private yacht transfer to Isla Mujeres.

Hotel information

35 finely appointed rooms and suites with spectacular oceanfront views. Some with private terrace, air-conditioning, satellite TV, telephone, complimentary WiFi access, complimentary mini-bar, Bvlgari® bath amenities, pillow menu, fine luxury linens, therapeutic shower, steam bath, vanity mirror, 24-hour room service, sitting area with a sofa and ceiling fan, bathrobes, slippers, tea/coffee-making facilities, safe and hairdryer. Superior Oceanfront Room with 1 king-size bed, sleeping maximum 2 adults.

Please note: these rooms do not have a terrace.

All Inclusive of: Endless Privileges® include a Yacht transfer from Marina Hacienda del Mar in Cancun to the hotel from 6:00am-10:30pm (reservations must be made at least 24-hours prior to arrival or to guarantee the service. After regular yacht operating hours, transfer service, subject to weather conditions, may be provided but charges will apply). Finely appointed oceanfront suites. Daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections. Unlimited cocktails and specialty beverages and top-shelf spirits from a variety of domestic and international brands. 24-hour concierge service. Complimentary WiFi. Twice daily refreshed mini-bar. Bvlgari® bath amenities. Pillow menu, fine luxury linens and bathrobes and slippers. Complimentary beach bag handmade by "Amor a la Niez, AC," a non-profit organisation and the only learning centre on Isla Mujeres for children with special needs. No check-in or check-out time (subject to availability). Maid service three times daily. Welcome bottle of tequila. Bottle of sparkling wine and fresh fruit plate daily. Complimentary overnight laundry service. Complimentary worldwide calls. Access to sauna and . Daily afternoon tea time featuring real live plants for tea infusions at 5:00pm in the lobby. Entertainment activities with an emphasis on culture, art and education. Romantic Sunset ride on our private yacht twice a week (time and dates of schedule may vary seasonally and due to weather conditions. Reservations must be confirmed in advance with our concierge desk).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Junior Suite Oceanfront with sitting area featuring access to a private terrace with a whirlpool, separate bedroom with 1 king-size bed and living area with sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suite Verandah Oceanfront with direct pool access, private terrace with sea views and a lounge sitting area. 1 king-size bed or 2 single beds, sleeping maximum 3 adults.

Junior Suite Superior Oceanfront with 1 king-size bed and additional sofa bed in living area, sleeping maximum 3 adults or 2 adults and 1 child.

Presidential Suite Oceanfront on three-levels with whirlpool, master en-suite bedroom with 1 king-size bed on the second floor, separate living and dining area, private bar and terrace, sleeping maximum 2 adults.

Casa Rolandi with a bar area (Swiss/Northern Italian cuisine, open for breakfast, lunch and dinner), Le Méttisage (French/Mexican cuisine, open for dinner) and Cozy Bar. 24-hour private, in-suite dining, reservation-free restaurants. Beack and poolside snacks served between 11:00am-6:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

2 swimming pools and 1 outdoor seawater pool. Thalasso Spa* (complimentary 20-minute hydro massage treatment per guest). Fitness centre. Daily yoga. Massage demonstrations. Cucumber pads experience in pool area. Water sports* including kayaking and diving*. Meditation, stretching classes, romantic sunset rides on the resort's private yacht, culinary lessons, cocktail lessons, Spanish lessons, wine tasting and fishing*. Bicycles with bike tour to the Temple of Ixchel. Complimentary green fees at nearby Playa Mujeres Golf Club*.

Complimentary WiFi access. Complimentary laundry/dry-cleaning service, 24-hour room and concierge services. Private dock in lagoon Makax, deluxe yacht services* (subject to weather conditions and yacht capacity. Reservations must be made). Tour and rental arrangements*. Medical services* (on-call).

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Dress code: casual elegance in restaurants. No sleeveless shirts or flip-flop. Long trousers required for men.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1514)
  • Very good (312)
  • Average (108)
  • Poor (37)
  • Terrible (23)
Image of the Tripadvisor rating Zoetry Villa Rolandi far exceeded our expectations!

Apr 15, 2021 Robert_R57117 Fort Worth, Texas

Zoetry Villa Rolandi is situated right in the middle of Paradise! Every time you open the blinds to your room, you are treated to a picturesque view of the vibrant, crystal clear water of the Caribbean Sea! If that is not enough, you eat over the water at the Casa Rolandi restaurant which offers the very best food of any resort! Because this was… Read more
Zoetry Villa Rolandi is situated right in the middle of Paradise! Every time you open the blinds to your room, you are treated to a picturesque view of the vibrant, crystal clear water of the Caribbean Sea! If that is not enough, you eat over the water at the Casa Rolandi restaurant which offers the very best food of any resort! Because this was once a Rolandi Restaurant that turned into a resort, the food quality has stayed extremely high for the last 25 years - it still carries the Rolandi name and reputation! Pizza that comes out of the brick oven cannot be beat! Just ask for the 4 Cheese Pizza and put whatever toppings you like, my favorite were the olives with tomato slices. You will not be disappointed! I also hear the Seafood Pizza is amazing! I had to have the Seafood Soup for lunch and dinner - it is simply incredible and comes with a little piece of Lobster! The steak is super high quality as is the Salmon! Salmon here is so fresh you would think you were in the Pacific Northwest! For breakfast, don't forget the little bread basket that is warmed in the brick oven - those are imported from France! The team at this Resort is incredible. Ivan Santos is the General Manager and he has built a top notch team at all levels. Since this is a smaller resort with 110 total employees, Ivan knows each one personally and all treat guests with friendliness, professionalism and true gratitude. Some examples are Gorge, Dennis, Cruz and Alejandro in the dinning area. But don't forget about Jabbar and Ulises who serve you either pool side or at the beach! As soon as my beer was nearly empty, they were handing me a cold one - while I was in the pool! Food service there is equally amazing! As this is a smaller, more private resort with extremely high service, the best food quality and professionalism, you might run into someone a bit famous. During our stay an active player of the Dallas Cowboys arrived. He quickly proved to be a friendly, welcoming, down to Earth professional who was simply amazing to speak with. We chatted in the pools for hours then had dinner with him and his fiancé. Talk about a favorite memory! Fantastic conversation! The Private Catamaran Boat service to and from the Resort,which is included in the price is always simply incredible! Turned out to be a 3 beer trip with high class, friendly service!I saw turtles and fish as we sailed across, you can see right to the bottom with polarized sunglasses!In addition, the Sunset Cruises are back on! Read less
Image of the Tripadvisor rating Wonderful place!

Apr 10, 2021 Mfhunt Dallas, Texas

We had such a good experience at Zoetry. Our room was wonderful, our porch was large and comfortable. The food was terrific, and a lot of good choices. The service was very speedy & the hotel was extremely clean. I would highly recommend this hotel.
Image of the Tripadvisor rating Wonderful experience!

Apr 10, 2021 Explore261337

From the breath taking sunset, to the amazing food, to the great service, this was an A*. My hubby had lasagna & I had the fresh fish filet. Delicious espresso martini. This was a Dynamite experience!
Image of the Tripadvisor rating Beautiful Boutique Resort with Amazing Service

Apr 7, 2021 WillaRosen Austin, Texas

My friend and I went to Zoetry for a relaxing girls getaway and this place hit the spot! The location is on a quiet street and the hotel send a boat to the mainland to pick us up and take us to the resort, instead of using the ferry. The hotel is beautiful and well-appointed, with an amazing view. Our room was comfortable and spacious and fully… Read more
My friend and I went to Zoetry for a relaxing girls getaway and this place hit the spot! The location is on a quiet street and the hotel send a boat to the mainland to pick us up and take us to the resort, instead of using the ferry. The hotel is beautiful and well-appointed, with an amazing view. Our room was comfortable and spacious and fully stocked with beverages and welcome treats. The pools and hot tub were perfect for relaxing. Ulysses and Jabar tended to our every need on while on the beach or lounging by the pool, bringing us towels, cocktails, food and even adjusting our umbrellas to offer maximum shade. The restaurant had a wide variety of options for meals and would happily customize to our preferences. I appreciated the nutritional information on the menu to help us make healthier choices. The fresh fish, steaks and homemade pizza were the highlights of the menu. The hotel also provided a complimentary COVID test, now required by the US and followed safety measures consistently, with no areas of concern. I would be very happy to return soon! Read less
Image of the Tripadvisor rating Nice Hotel to Relax

Apr 6, 2021 Benjamin W Phoenix, Arizona

The hotel is trying to be luxury but it needs a refresh. The rooms have aged but are clean and comfortable. There is only one restaurant open and the lobby bar is closed due to COVID. After dinner entertainment is non-existent, so plan to watch Netflix or go into town for dinner. The food was very good and up to par. I tried almost everything… Read more
The hotel is trying to be luxury but it needs a refresh. The rooms have aged but are clean and comfortable. There is only one restaurant open and the lobby bar is closed due to COVID. After dinner entertainment is non-existent, so plan to watch Netflix or go into town for dinner. The food was very good and up to par. I tried almost everything on the menu and was very pleased. The service at the hotel was also very good. I don't think I will return but if you like a quiet place with no entertainment, this is your place to be. Read less