Secrets Playa Mujeres Golf & Spa Resort

Playa Mujeres, Mexico

The hotel

Secrets Playa Mujeres Golf & Spa Resort is a adults-only, all-suite hotel, just 10 minutes north of Cancun. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. With its own unique Unlimited-Luxury® service, the resort seeks to completely redefine the concept of luxury featuring a unique nature preserve of indigenous flora and fauna. From a refreshing welcome cocktail and cool towel, right down to your own personal pool and beach waiter service, every whim and wish will be catered for. The accommodations offer a combination of comfort and elegance and each gorgeous suite comes with either swim-out access or stunning ocean views. With five gourmet à la carte restaurants on-site, as well as a buffet, two grills and café, when it comes to sustenance, you really will be spoilt for choice! There's no need to make a reservation so simply turn up, relax and let yourself savour the experience. The 'Sip, Savour and See' Dining Experience, allows guests to dine at all Secrets, Dreams and Now Resorts within the Region, so venturing out isn't a problem either! As well as complimentary green fees at the Playa Mujeres Golf Club, the resort has two impressive swimming pools, four whirlpools and a world-class wellness spa. Treat yourself to an exclusive Aromatherapy Salt Glow, a revitalising seaweed wrap, or even a traditional Swedish massage.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

On a lovely white sand beach in the resort of Playa Mujeres. Just a 10-minute drive north from Downtown Cancun in an exclusive gated community, located inside a championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman. Transfer time from airport: 35 minutes.

Hotel information

424 suites in 12 buildings on up to 5 floors with lifts in each building. All with climate controlled air-conditioning, furnished and private balcony or terrace, 42" flat-screen cable TV, complimentary WiFi access with Unlimited Connectivity, tablets with hotel information, telephone, iPod docking station, alarm clock/radio, mini-bar (refreshed daily), Nespresso™ coffee maker, 24-hour room service, safe, blackout drapes, vanity mirror, steam wand, furnished sitting area, bathrobes and slippers, Secrets box for room service, hairdryer and bathroom with hydrotub and rain shower. Junior Suite Garden View with 1 king-size or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and reservation free à la carte dining and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. Activities and entertainment above unless otherwise stated. Concierge service. Welcome cocktail and cool towel, pool and beach waiter service, 24-hour room service. No wristbands required.

If you need to keep in touch with the rest of the world, simply download the free Unlimited Connectivity app to make local and international calls without roaming charges.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Swim-Out Rooms have access to a semi-private swimming pool from a private terrace, pool or garden views and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Junior Suite Partial Ocean View with 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Premium Junior Suite Ocean View Rooms are located on the upper level floors with ocean views, 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Rooms with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Swim-Out Rooms with a private, furnished terrace with direct swim out access, Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean Front Rooms with superior ocean views and Preferred Club Privileges, and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean View with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front Private Pool, with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults. 

Preferred Club Presidential Suite with Preferred Club Privileges, ocean front views and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Privileges include:

  • Preferred status and amenities 
  • Preferred Club suites in premium locations
  • Private Preferred Club beach area
  • Exclusive access to the Hideaway bar at Dreams Playa Mujeres
  • Access to Lazy River at Dreams Playa Mujeres
  • Access to Preferred Club Lounge at Dreams Playa Mujeres
  • Personalised check-in and check-out with concierge service
  • À la carte breakfast in Oceana and Maris (at Dreams Playa Mujeres)
  • Afternoon hot and cold hors d’oeuvres 
  • Desserts and fine liquors 
  • Private Preferred Club Lounge 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Club Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu 
  • One day pass to the wet areas of the Secrets Spa by Penovia (per person, per stay) 
  • 20% off spa treatments (not combinable with any other offer or promotion)
  • Booking Bonus: Book by 31 Jul '20 to receive up to 30% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 30 Apr '20 to receive up to 40% off the accommodation cost between 1 Mar–23 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

9 dining options - 6 à la carte restaurants and 1 grill: Market Café (International buffet cuisine, open for breakfast, lunch and dinner), Oceana Seafood Restaurant (open for breakfast for Preferred Club guests only, lunch and dinner for all guests), Seaside Grill (grilled specialities, open for lunch and dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Barefoot Grill (open for lunch) and CoCo Café (open 6.00am-10.00pm and 11:00pm-6:00am). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply). 24-hour room service. Bar Manatees swim-up bar, Desires music lounge and bar, Barracuda beachside bar, Sugar Reef poolside bar, Piano Bar Lounge, Rendezvous lobby bar and Showtime Theatre Bar. Preferred Club Bar. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants and 12 bars.

Please note: all restaurants and bars may not be open every night. No reservations required at specialty restaurants.

Live nightly entertainment and theme parties, cooking and cocktail-making classes, Spanish lessons. Theatre stage show, live music and beach parties. Zen Terrace, an open-air area with live evening music (daily).

2 swimming pools and 4 outdoor whirlpools. Secrets Spa by Pevonia®*. Fitness centre with Yoga and fitness classes such as Pilates and boot camps. Beach football. Ping Pong. Dance lessons, cardio-equipment and free weights. Non-motorised water sports: kayaks, Hobie Cats, snorkelling, water aerobics and water polo. Motorised water sports* and scuba diving lessons*. Land sports including beach volleyball, tennis, multi-purpose court and Euro-Bungee. Fishing tours*. Complimentary traditional Temazcal ceremony, darts and billiards. Complimentary greens fees at two nearby golf courses*. Access to nearby Dreams Playa Mujeres Golf & Spa Resort, with 2 additional pools, a lazy river (Preferred Club guests only) and water park.

Pool and beach concierge service. Bali beds on the beach. Laundry/dry-cleaning service*. Gift shops. Complimentary WiFi access throughout. 24-hour front desk, currency exchange, business centre, car rentals*, sightseeing tours and excursions* and medical facilities*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3552)
  • Very good (1477)
  • Average (594)
  • Poor (235)
  • Terrible (167)
Image of the Tripadvisor rating All staff and accommodations are first class regardless of the circumstances!

Apr 4, 2020 drewstevenson03

We went during the last full week before closing due to the pandemic. The staff was still at the top of their game. They are all extremely polite, helpful, accommodating, friendly and cheerful. The accommodations were fantastic! The food and drinks are of the highest quality. The beds are spacious, beautiful and comfortable. The views are… Read more
We went during the last full week before closing due to the pandemic. The staff was still at the top of their game. They are all extremely polite, helpful, accommodating, friendly and cheerful. The accommodations were fantastic! The food and drinks are of the highest quality. The beds are spacious, beautiful and comfortable. The views are exquisite! We were able to use the cabana beds as long as we wanted. The sand is white and amazing. The waves were not high at all so we could swim easily. The preferred club helps to put the experience over the top! We desperately hope that everyone can return to work soon! God bless everyone! Read less
Image of the Tripadvisor rating Beautiful Property

Apr 1, 2020 jjmeicher

We have been to several Secrets, this was our favorite by far. It is a beautiful property and has a nice setup with access to Dreams as well. The service was good. Martha, the pool concierge was the best. She was always there with a pleasant smile asking what we needed and went out of her way to provide excellent service. We enjoyed going… Read more
We have been to several Secrets, this was our favorite by far. It is a beautiful property and has a nice setup with access to Dreams as well. The service was good. Martha, the pool concierge was the best. She was always there with a pleasant smile asking what we needed and went out of her way to provide excellent service. We enjoyed going down by Dreams to see the Dolphins. We did, however, feel sorry for them that they were penned in. We were at the resort during the Covid-19, so were not able to enjoy the full experience, as some restaurants were being closed down during our stay. We purchased the preferred club swim out. We have not decided if it was worth the extra money to do so. We definitely would not get the ocean view swim out, as we did not use at all during our stay. This is a different setup than at other Secret properties. The food was pretty good, but as stated, we weren't able to experience all the restaurants we wanted, as our stay was cut short and restaurants were being closed because of the lack of customers. We would definitely like to go back at some point and stay again. Hopefully, at full capacity, the service is still good. We would like to thank Amstar for helping us rearrange our flight after being canceled and assisting us in getting the last flight out. Also, the preferred club associates were helpful as well. Read less
Image of the Tripadvisor rating SPM March 18-22

Mar 27, 2020 Al R Edmonton, Canada

We arrived at SPM resort and were taken from the main lobby to the Preferred Club Lounge (PCL) for check in. We were offered an upgrade to a Master Ocean front suite for a reasonable rate. What beautiful room. The UVC PCL staff were very welcoming and helpful. Check in was a breeze. The grounds on the resort property are beautiful and very… Read more
We arrived at SPM resort and were taken from the main lobby to the Preferred Club Lounge (PCL) for check in. We were offered an upgrade to a Master Ocean front suite for a reasonable rate. What beautiful room. The UVC PCL staff were very welcoming and helpful. Check in was a breeze. The grounds on the resort property are beautiful and very well looked after. The food in the restaurants was very good and waiters top notch. House keeping did a great job and usually did the room in the morning. Unfortunately due to the covid-19 virus pandemic the number of people at the resort began to reduce and by the time we left a number of restaurants & bars began to close. Even with the closures the service and food was still really good. Unfortunately we were unable to complete our week stay because our return flights were rescheduled to an earlier date. But we had a great time during the time we were there and we will return. Great resort! Read less
Image of the Tripadvisor rating Mexico 2020

Mar 25, 2020 John S Peterborough, United Kingdom

This was our first experience of all inclusive which took time to adjust to. The hotel was clean and well appointed. there was a good range of restaurants that supplied very good food. The staff were excellent. We were in the last week of a three week holiday when the virus hit the UK and USA. As numbers dwindled and the hotel staff faced up to… Read more
This was our first experience of all inclusive which took time to adjust to. The hotel was clean and well appointed. there was a good range of restaurants that supplied very good food. The staff were excellent. We were in the last week of a three week holiday when the virus hit the UK and USA. As numbers dwindled and the hotel staff faced up to losing their jobs and no time did they stop smiling or reduce their care and attention. The staff were simply excellent - every single one of them. In the future we hope to return to Mexico and it will certainly be to this hotel. Read less
Image of the Tripadvisor rating Wonderful setting, great service.

Mar 24, 2020 Jo252 HAVELOCK

We were fortunate to have visited this resort recently before the travel ban was put in place. Because many people cancelled the resort was not crowded, yet until our last day most services were available. The staff did their very best to make our stay memorable. The resort is very nice and the setting is beautiful. While some updates could be… Read more
We were fortunate to have visited this resort recently before the travel ban was put in place. Because many people cancelled the resort was not crowded, yet until our last day most services were available. The staff did their very best to make our stay memorable. The resort is very nice and the setting is beautiful. While some updates could be done the place was comfortable and clean. The staff was very accommodating and friendly. Would definitely recommend this resort. Read less