Secrets Playa Mujeres Golf & Spa Resort

Playa Mujeres, Mexico

The hotel

Secrets Playa Mujeres Golf & Spa Resort is a adults-only, all-suite hotel, just 10 minutes north of Cancun. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. With its own unique Unlimited-Luxury® service, the resort seeks to completely redefine the concept of luxury featuring a unique nature preserve of indigenous flora and fauna. From a refreshing welcome cocktail and cool towel, right down to your own personal pool and beach waiter service, every whim and wish will be catered for. The accommodations offer a combination of comfort and elegance and each gorgeous suite comes with either swim-out access or stunning ocean views. With five gourmet à la carte restaurants on-site, as well as a buffet, two grills and café, when it comes to sustenance, you really will be spoilt for choice! There's no need to make a reservation so simply turn up, relax and let yourself savour the experience. The 'Sip, Savour and See' Dining Experience, allows guests to dine at all Secrets, Dreams and Now Resorts within the Region, so venturing out isn't a problem either! As well as complimentary green fees at the Playa Mujeres Golf Club, the resort has two impressive swimming pools, four whirlpools and a world-class wellness spa. Treat yourself to an exclusive Aromatherapy Salt Glow, a revitalising seaweed wrap, or even a traditional Swedish massage.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service

Where is it

On a lovely white sand beach in the resort of Playa Mujeres. Just a 10-minute drive north from Downtown Cancun in an exclusive gated community, located inside a championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman. Transfer time from airport: 35 minutes.

Hotel information

424 suites in 12 buildings on up to 5 floors with lifts in each building. All with climate controlled air-conditioning, furnished and private balcony or terrace, 42" flat-screen cable TV, complimentary WiFi access with Unlimited Connectivity, tablets with hotel information, telephone, mini-bar (refreshed daily), Nespresso™ coffee maker, 24-hour room service, safe, blackout drapes, vanity mirror, steam wand, furnished sitting area, bathrobes and slippers, Secrets box for room service, hairdryer and bathroom with hydrotub and rain shower. Junior Suite Garden View with 1 king-size or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and reservation free à la carte dining and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. Activities and entertainment above unless otherwise stated. Concierge service. Welcome cocktail and cool towel, pool and beach waiter service, 24-hour room service. No wristbands required.

If you need to keep in touch with the rest of the world, simply download the free Unlimited Connectivity app to make local and international calls without roaming charges.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Swim-Out Rooms have access to a semi-private swimming pool from a private terrace, pool or garden views and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Junior Suite Partial Ocean View with 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Premium Junior Suite Ocean View Rooms are located on the upper level floors with ocean views, 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Rooms with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Swim-Out Rooms with a private, furnished terrace with direct swim out access, Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean Front Rooms with superior ocean views and Preferred Club Privileges, and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean View with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front Private Pool, with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults. 

Preferred Club Presidential Suite with Preferred Club Privileges, ocean front views and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Privileges include:

  • Preferred status and amenities 
  • Preferred Club suites in premium locations
  • Private Preferred Club beach area
  • Exclusive access to the Hideaway bar at Dreams Playa Mujeres
  • Access to Lazy River at Dreams Playa Mujeres
  • Access to Preferred Club Lounge at Dreams Playa Mujeres
  • Personalised check-in and check-out with concierge service
  • À la carte breakfast in Oceana and Maris (at Dreams Playa Mujeres)
  • Afternoon hot and cold hors d’oeuvres 
  • Desserts and fine liquors 
  • Private Preferred Club Lounge 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Club Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu 
  • One day pass to the wet areas of the Secrets Spa by Penovia (per person, per stay) 
  • 20% off spa treatments (not combinable with any other offer or promotion)

9 dining options - 6 à la carte restaurants and 1 grill: Market Café (International buffet cuisine, open for breakfast, lunch and dinner), Oceana Seafood Restaurant (open for breakfast for Preferred Club guests only, lunch and dinner for all guests), Seaside Grill (grilled specialities, open for lunch and dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Barefoot Grill (open for lunch) and CoCo Café (open 6.00am-10.00pm and 11:00pm-6:00am). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply). 24-hour room service. Bar Manatees swim-up bar, Desires music lounge and bar, Barracuda beachside bar, Sugar Reef poolside bar, Piano Bar Lounge, Rendezvous lobby bar and Showtime Theatre Bar. Preferred Club Bar. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants and 12 bars.

Please note: all restaurants and bars may not be open every night. No reservations required at specialty restaurants.

Live nightly entertainment and theme parties, cooking and cocktail-making classes, Spanish lessons. Theatre stage show, live music and beach parties. Zen Terrace, an open-air area with live evening music (daily).

2 swimming pools and 4 outdoor whirlpools. Secrets Spa by Pevonia®*. Fitness centre with Yoga and fitness classes such as Pilates and boot camps. Beach football. Ping Pong. Dance lessons, cardio-equipment and free weights. Non-motorised water sports: kayaks, catamaran, snorkelling, water aerobics and water polo. Motorised water sports* and scuba diving lessons*. Land sports including beach volleyball, tennis, multi-purpose court and Euro-Bungee. Fishing tours*. Complimentary traditional Temazcal ceremony, darts and billiards. Complimentary greens fees at two nearby golf courses*. Access to nearby Dreams Playa Mujeres Golf & Spa Resort, with 2 additional pools, a lazy river (Preferred Club guests only) and water park.

Pool and beach concierge service. Bali beds on the beach. Laundry/dry-cleaning service*. Gift shops. Complimentary WiFi access throughout. 24-hour front desk, currency exchange, business centre, car rentals*, sightseeing tours and excursions* and medical facilities*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4300)
  • Very good (1630)
  • Average (660)
  • Poor (272)
  • Terrible (195)
Image of the Tripadvisor rating Horrible experience

Oct 22, 2021 jas0n527

Don’t waste your time or money. Hotel needs major updates and improvements. Hotel only offer cheap well liquor and charges for everything although it’s in all inclusive. You are not treated well unless you join their preferred club.
Image of the Tripadvisor rating Amazing vacation

Oct 22, 2021 G7136TObobc

We couldn't have had a better trip. Everything from the rooms, beach, restaurants, drinks and the amazing service was the best we have had at any all-inclusive. The entire staff made a point of making sure that we were well taken care of. We can't wait to come back next year.
Image of the Tripadvisor rating Fantastic visit- especially Portofino

Oct 21, 2021 Samantha9393

The property is gorgeous. The staff is top notch, especially at Portofino- Waiter Angel, manager El Pidio, Chef Angel and hostess Karla were UNREAL. Their service was unmatched! Thank you for everything!
Image of the Tripadvisor rating 30th Anniversary

Oct 21, 2021 W3r5pseans Salem, South Carolina

We love Secrets Playa Mujeres! The resort and staff are outstanding. From check-in to check-out we were pampered. The Preferred Club staff were most helpful. The food was great and the service was better!
Image of the Tripadvisor rating Truely EXCEPTIONAL Service.

Oct 21, 2021 gamesray Longboat Key, Florida

What an amazing example of exceptional service. NEVER have we experienced this level of service throughout the property. BRAVO! Wilbur, Martha, Johana and Karina are the names we remember but, wow, everyone was terrific.