Dreams Playa Mujeres

Playa Mujeres, Mexico

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with two infinity pools, six whirlpools, a children’s pool, a waterpark, and a mini-splash park all making this the definitive aqua paradise. Relaxation also comes in the form of complimentary green fees at Playa Mujeres Golf Course, the adventures of the kids’ and teens’ clubs, and the indulgence of nine restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

Where is it

Along a private stretch of beach, 30 minutes north of Downtown Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club Presidential Suite Ocean Front Room with a separate vast living area with sofa bed, dining table for 8 people and a full kitchen, a private terrace inclusive of a 82 ft long private pool, spacious outside dining and living area and a private garden with whirlpool. The bedroom has a king-size bed and direct access out onto the private furnished terrace, sleeping maximum 2 adults.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (fresh seafood, breakfast for Preferred Club guests only), Tides (poolside gril, snacks and late night bites), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

2 infinity pools, 6 whirlpools and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, catamaran, snorkeling, scuba diving lessons*, PADI diving centre* and water-skiing*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Complimentary Green Fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (2287)
  • Very good (830)
  • Average (383)
  • Poor (161)
  • Terrible (169)
Image of the Tripadvisor rating Awesome family trip to celebrate my parents 50th wedding anniversary

Aug 1, 2021 barbarabC1605KY North Brunswick, New Jersey

Amazing trip for our family group of 17. Resort is beautiful, spa was great, water sports on the beach the best deal… there was something for everyone in our group that ranged from 6-73. We met Francisco and Angel at Tides when we first checked in and sat down for lunch and they were terrific. Fransisco went above and beyond to make our trip… Read more
Amazing trip for our family group of 17. Resort is beautiful, spa was great, water sports on the beach the best deal… there was something for everyone in our group that ranged from 6-73. We met Francisco and Angel at Tides when we first checked in and sat down for lunch and they were terrific. Fransisco went above and beyond to make our trip truly special. Claudia and Daniel at the mermaid area of the pool brought us drinks and food throughout the day and were so incredibly attentive. Jessica and Victor were amazing for our private beach dinner to celebrate my parents 50th anniversary—- as was their staff that night. If you have something to celebrate I highly recommend working with Jessica for a private event… it is an extra cost but we created amazing family memories and the food and service was perfect! With a large group we did wake up early to reserve chairs each day as we all wanted to be together. There is a great “cove” beyond the cabanas at the Mermaid pool that was our home base for the week. Food is good… the Mezzes restaurant was probably our favorite and we also enjoyed Fusion and Gaucho. The BBQ and fire show was also a hit with the family… although we didn’t make the fire show… too tired from a long day of travel. In our last day we had lunch at Maris when we checked out at 12 and had a 2 PM pickup. Lunch was very good and perfect way to end at our stay. If you are a large group (more than 5) you have to make dinner reservations at the preferred club at 1 PM everyday. I do wish they had a better system and allowed you to book your reservations at the start of your week there… but we made it work. Our family found one big con and that was the check-in, covid appts, lobby operations. They are just understaffed having 1 person check-in and 1 person at the concierge. Yet there were always 2-3 other people behind the desk not pitching in to help. There were also “greeters” for lack of a better word at the lobby level and again many just “standing around” but not actually pitching in to help when the check-in lines and covid appt lines are very long. Management needs to do better with this as it’s truly the “first look” at your resort. We have been to Dreams in Punta Cana and they did nit have this front of the house issue. All-in- all it was a great trip and highly recommend for a large family to vacation together. Read less
Image of the Tripadvisor rating Fantastic Trip

Jul 31, 2021 bkimiko7

Even with some inconveniences with that check in and check out procedures, this is an amazing resort. You won’t be sorry you booked this one, especially when traveling with children. Extremely clean resort and beautiful accommodations. There is plenty for everyone to do while vacationing.
Image of the Tripadvisor rating Such a fun vacation - Thanks Memo!!!

Jul 31, 2021 ReviewedByTheWebbs O'Fallon, Missouri

Our family had the best time! We would 100% come back again. The pools were beautiful, our villa was very nice, and there were lots of different options for new foods to try. Shoutout to our favorite staff member Memo who made our trip extra special!!!
Image of the Tripadvisor rating Here is some useful info:

Jul 31, 2021 201kristank

Just had the pleasure of a wonderful one week stay at Dreams! What an exceptional time. The friendliness of the staff is overwhelming. Here are some informational tidbits: Download and study the Amresort app before arrival to make a plan on what to do/see/where to eat. The app is so useful and has everything. Get to the beach or pool early to… Read more
Just had the pleasure of a wonderful one week stay at Dreams! What an exceptional time. The friendliness of the staff is overwhelming. Here are some informational tidbits: Download and study the Amresort app before arrival to make a plan on what to do/see/where to eat. The app is so useful and has everything. Get to the beach or pool early to claim chairs and leave not only a towel, but a personal item (like a shirt) on each one, as well. Take your passport with you to the concierge when you schedule your covid test. Men, take long pants and collared shirts! Ladies get pretty dressed up in the evening, too. Make dinner reservations daily if you are a large group or want to eat in the AC. Guacho, the Brazilian steak house, is highly overrated. Grisly meat and a low number of choices, as well as a lack-luster buffet. Liliana in the Kids’ Explorer’s Club is patient, trustworthy and kind. Take advantage of this amenity if you have little kids! Maris was our favorite restaurant. Delicious seafood and New England clam chowder, as well as an awesome lunch menu. Herberth is the server was awesome, super attentive. Take a golf cart and venture to Secrets. We had the most memorable dinner at Il Portafino. Elpidio, Angel, Karla and the entire team made our anniversary dinner so special with their attention to detail and fine service. My glass was never empty, Angel suggested an off-menu surf and turf and they prepared a gorgeous dessert tray for us and presented it while Elpidio sang us a Mexican love ballad. Jose and Alberto took great care of us at the beach bar. Alberto has a great personality that kept us laughing. Jose hustled to bring us food and drinks on the beach in a timely manner! If you are a preferred club guest, run, don’t walk to take advantage of the FREE hydrotherapy sessions at the spa at Secrets. It is amazingly relaxing and picturesque. They have a sauna, steam room, hot tub with various types of jets and overhead spigots and a cold dipping pool that has to be about 40 degrees F. If you want habachi there are only two open tables per night. The line to get a reservation opens officially at four, but folks are lined up as early as 2:30 and it is filled in less than an hour. The food, however, was delicious and Sergio, the chef, was fabulous!! Heads up-there was so much seaweed in the water our last two days, we couldn’t even swim. Read less
Image of the Tripadvisor rating Recommend

Jul 29, 2021 jpcycles2021 Dallas, Texas

Beds were hard in both rooms. Tossed all night, every night. Pool water was warm in the pools. I understand that it was due to the heat/sun but the infinity pool was not flowing over for circulation which probably would’ve helped. Other than that, was a good vacation with our kids. Would recommend.