Dreams Playa Mujeres

Playa Mujeres, Mexico

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with two infinity pools, six whirlpools, a children’s pool, a waterpark, and a mini-splash park all making this the definitive aqua paradise. Relaxation also comes in the form of complimentary green fees at Playa Mujeres Golf Course, the adventures of the kids’ and teens’ clubs, and the indulgence of nine restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. In fact, the fun of downtown’s just 10 minutes away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

Where is it

Along a private stretch of beach only 10 minutes north of Downtown Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: The Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club Presidential Suite Ocean Front Room with a separate vast living area with sofa bed, dining table for 8 people and a full kitchen, a private terrace inclusive of a 82 ft long private pool, spacious outside dining and living area and a private garden with whirlpool. The bedroom has a king-size bed and direct access out onto the private furnished terrace, sleeping maximum 2 adults.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
  • Free Weddings: conditions apply. More information can be found here

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (fresh seafood, breakfast for Preferred Club guests only), Tides (poolside gril, snacks and late night bites), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

2 infinity pools, 6 whirlpools and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Fitness centre. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Dreams Spa by Pevonia®*. Experience a traditional Temazcal ceremony. Water sports including, kayaking, Hobie cats, snorkeling, scuba diving lessons*, PADI diving centre* and water-skiing*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Complimentary Green Fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry cleaning services*. Shopping area and gift shop. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1270)
  • Very good (534)
  • Average (268)
  • Poor (99)
  • Terrible (105)
Image of the Tripadvisor rating Fantastic

May 18, 2019 br8040 Path

This resort is great. One of the neat things we like about it is that if you’d like to be around a lot of people, dancing, music all of that you can… If you want to have some alone time and sit by the pool with a drink in a quiet spot you can do that as well. The staff is fantastic the service is great as well.
Image of the Tripadvisor rating Wonderful holiday dispite the nightly disruptions & parties from the American guests in the room next door.

May 18, 2019 Dan M Much Wenlock, United Kingdom

We had problems with the American guests staying in the room next door (5003) during second week of our stay. They were playing loud music in there rooms after 10pm until around 3am also having loud parties every night outside on the balcony & in the pool also on the roof top balcony with lots of there other guests joining them, after numerous… Read more
We had problems with the American guests staying in the room next door (5003) during second week of our stay. They were playing loud music in there rooms after 10pm until around 3am also having loud parties every night outside on the balcony & in the pool also on the roof top balcony with lots of there other guests joining them, after numerous attempts to ask them to turn the music off & keep the noise down as my 2 young kids were sleeping they continued night after night. I also reported this to the concierge many times & nothing was done as the following night the same thing happened. I even found one of there guests swimming in our room pool late at night whilst spilling drinks into the water which we had to get cleaned before we could use it again, they also left cigarette buts & beer cans & bottles lying around round all over the balcony when we came to use our balcony the following morning. I found this behaviour completely unacceptable & inconsiderable towards other guests especially those with a young family staying in the room next door. A disappointment on what was otherwise a wonderful holiday. Read less
Image of the Tripadvisor rating Awesome Trip!

May 18, 2019 Savy_Traveler3

My fiancé and I stayed here and it was wonderful. The resort was clean and new. The beaches were beautiful. The staff was very helpful and friendly. Jhandi a server on the beach was awesome. Our drinks were never empty. Thank you for a wonderful trip. We are looking forward to returning.
Image of the Tripadvisor rating Great service but bad food

May 17, 2019 Sightseer34531111214

The rooms was very clean and nice and the service everyday was great and they filled the fridge everyday as well.... but me and couple of my friends we tried different restaurants but we didn’t like the food .... it was low quality food and flies in cafeteria... didn’t like that but everything else was good and they were very nice and friendly.
Image of the Tripadvisor rating Great Sevice and friendly staff.

May 17, 2019 lualvave Bedminster, New Jersey

I visited Dreams Playa Mujeres on November 2018 with a group of 6 people. This is a family resort so at that time there were a lot of children everywhere which for me is not an issue. The rooms are nice, with great amenieties. Restaurant options for all kind of tastes. Mexican, Italian, Mediterranean, Sea food. The shows at night are incredible,… Read more
I visited Dreams Playa Mujeres on November 2018 with a group of 6 people. This is a family resort so at that time there were a lot of children everywhere which for me is not an issue. The rooms are nice, with great amenieties. Restaurant options for all kind of tastes. Mexican, Italian, Mediterranean, Sea food. The shows at night are incredible, I like the fact that the shows are set in a proper Theather which make the shows absolutly amazing. The bartenders at the pool bar were very friedly as well as the guys from the entertaimnet staff. Oh ! I almost forgot the cool part, the pool has a heated system, so even the weather was a bit cool that time, the pool was so warm that I did not want to get out. Overall, I had a great experince. Looking forward to book another trip. Read less