Dreams Playa Mujeres

Playa Mujeres, Mexico

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with two infinity pools, six whirlpools, a children’s pool, a waterpark, and a mini-splash park all making this the definitive aqua paradise. Relaxation also comes in the form of complimentary green fees at Playa Mujeres Golf Course, the adventures of the kids’ and teens’ clubs, and the indulgence of nine restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. In fact, the fun of downtown’s just 10 minutes away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

Where is it

Along a private stretch of beach only 10 minutes north of Downtown Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: The Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club Presidential Suite Ocean Front Room with a separate vast living area with sofa bed, dining table for 8 people and a full kitchen, a private terrace inclusive of a 82 ft long private pool, spacious outside dining and living area and a private garden with whirlpool. The bedroom has a king-size bed and direct access out onto the private furnished terrace, sleeping maximum 2 adults.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
  • Free Weddings: conditions apply. More information can be found here

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (fresh seafood, breakfast for Preferred Club guests only), Tides (poolside gril, snacks and late night bites), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

2 infinity pools, 6 whirlpools and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Fitness centre. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Dreams Spa by Pevonia®*. Experience a traditional Temazcal ceremony. Water sports including, kayaking, Hobie cats, snorkeling, scuba diving lessons*, PADI diving centre* and water-skiing*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Complimentary Green Fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry cleaning services*. Shopping area and gift shop. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1476)
  • Very good (617)
  • Average (296)
  • Poor (116)
  • Terrible (117)
Image of the Tripadvisor rating Celebration of my 60th birthday!

Sep 18, 2019 cef0914 Winfield, Illinois

I could not have picked a better location to ring in my 60th birthday. I went with my 2 adult daughters and we had the best time!. The resort is absolutely beautiful with plenty of delicious restaurants to choose from and so many pools. If you wanted party atmosphere there was a pool for that. If you wanted peace and relaxation, there was a pool… Read more
I could not have picked a better location to ring in my 60th birthday. I went with my 2 adult daughters and we had the best time!. The resort is absolutely beautiful with plenty of delicious restaurants to choose from and so many pools. If you wanted party atmosphere there was a pool for that. If you wanted peace and relaxation, there was a pool for that. They made me feel so special in celebrating my birthday. There were treats in my room and singing on my actual birthday. We also took the ferry over to Isla Mujeres for part of the day and rented a golf cart, for a very minimal cost, to explore the island. It was a lucky coincidence that we went when we did as it was the Mexican Independence day and the staff at the resort put on the best fiesta you could imagine! Great food (cooked outdoors) and entertainment and even fireworks! Again, the staff celebrated my birthday with a cake and the whole resort singing to me in my sombrero! I booked my trip through Costco travel and I wouldn't hesitate to do it again. Everything was covered including airfare and transportation in Cancun. We had the time of our lives and made many happy memories! THANK YOU to the staff at Dreams Playa Mujeres!! Read less
Image of the Tripadvisor rating Way below 5 star service

Sep 18, 2019 raulsaparamo

Don't go here if you are looking for premium food and service! Even if you pay for the "premium" VIP service. If you are looking for premium and travelling without kids, you might want to switch to Live Aqua, Excelence or Secrets Hotels (Secrets is from the same chain, but way much better from my own experience). Morning and Lunch food offer is… Read more
Don't go here if you are looking for premium food and service! Even if you pay for the "premium" VIP service. If you are looking for premium and travelling without kids, you might want to switch to Live Aqua, Excelence or Secrets Hotels (Secrets is from the same chain, but way much better from my own experience). Morning and Lunch food offer is sub-par and unattended. From 08:00 am to 06:00 pm restaurant service is poor, there aren't enough waiters and the kitchen doesn't (repeatedly) prepare what you order. The offer for dinner and lunch is basically 2 chep unatended restaurants. Room service offer is very limited aswell, they only have 4 or 5 dishes for dinner. Installations are very good but in general, the service is of unsatisfactory quality. Read less
Image of the Tripadvisor rating Amazing, relaxing, breezy, friendly

Sep 18, 2019 Passport232736

The resort was amazing and provided daily activities. Special shout out to the entertainment team.Roberto, Julio, Freddie(smurf), Andres. Everyone kept the fun going and made us laugh. From the crazy games to dancing to playing volleyball, all of you really did an amazing job. The food was very fresh, especially by the outside grill next to… Read more
The resort was amazing and provided daily activities. Special shout out to the entertainment team.Roberto, Julio, Freddie(smurf), Andres. Everyone kept the fun going and made us laugh. From the crazy games to dancing to playing volleyball, all of you really did an amazing job. The food was very fresh, especially by the outside grill next to It's a Wrap. The Gaucho grill had an amazing salad bar and the meat was so good. We were fortunate to spend time during the Mexico's Independence Day. The beach had white sand and warm water. The hotel did an amazing job with the show and the authentic food. The only thing I would change is to play music during the non activity times near the main pool bar. Read less
Image of the Tripadvisor rating Great except the food

Sep 17, 2019 amd555 Mount Prospect, Illinois

We overall really enjoyed this resort but the buffet left something to be desired. We tried all restaurants except for Tres Colores (Mexican) by choice. Our favorites were Fusion and Groucho. The seafood and Mediterranean place where just ok. The biggest issue is the dinner buffer. It's almost the same food every night. Deserts and… Read more
We overall really enjoyed this resort but the buffet left something to be desired. We tried all restaurants except for Tres Colores (Mexican) by choice. Our favorites were Fusion and Groucho. The seafood and Mediterranean place where just ok. The biggest issue is the dinner buffer. It's almost the same food every night. Deserts and frozen/purchased and not hand made. There is no shrimp/lobster/king grab/stone crab or even snow crab. Literally zero seafood in the buffet. They did fresh fish for you to grill. Really, the buffet was not anything special. I'd compare it to a Chinese buffet here in the states, at best. We stayed twice at Bahia Principle property and their buffet was hands down 💯 x better. However, restauranta were on par. The beach, slides, pools and waterparks are fantastic. Waiters and all the hotel staff I'd friendly. The resort has no wristbands, no paper reservation, no towel cards so it's pretty easy. Resort is all WiFi powered. TV has Netflix in case you want to relax in the room. Daily shows at 830pm. Bunch bands and music between 9-11. Free kids club (aka daycare) for age 3-12 (did not use) . Read less
Image of the Tripadvisor rating 50th birthday

Sep 17, 2019 Jacks3607 Greensboro, North Carolina

My friend and I have the same birthday and they are Preferred Members - we joined them as their guests. We had an amazing time ! It was so fun and they went over and above to make our birthday memorable and special . Without requesting it we were given a private room decorated for our big day . Victor Chi , Louis Canul, Daniel Gallegos were… Read more
My friend and I have the same birthday and they are Preferred Members - we joined them as their guests. We had an amazing time ! It was so fun and they went over and above to make our birthday memorable and special . Without requesting it we were given a private room decorated for our big day . Victor Chi , Louis Canul, Daniel Gallegos were among those who worked so hard to make our day special . Roger at the waterfall pool was an amazing server - we loved him ! Andres was so fun with my 8 year old Godson - we enjoyed his magic show and games . All in all I would highly recommend and hope to return ! Read less