Dreams Playa Mujeres

Playa Mujeres, Mexico

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with two infinity pools, six whirlpools, a children’s pool, a waterpark, and a mini-splash park all making this the definitive aqua paradise. Relaxation also comes in the form of complimentary green fees at Playa Mujeres Golf Course, the adventures of the kids’ and teens’ clubs, and the indulgence of nine restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

Where is it

Along a private stretch of beach, 30 minutes north of Downtown Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club Presidential Suite Ocean Front Room with a separate vast living area with sofa bed, dining table for 8 people and a full kitchen, a private terrace inclusive of a 82 ft long private pool, spacious outside dining and living area and a private garden with whirlpool. The bedroom has a king-size bed and direct access out onto the private furnished terrace, sleeping maximum 2 adults.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (fresh seafood, breakfast for Preferred Club guests only), Tides (poolside gril, snacks and late night bites), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

2 infinity pools, 6 whirlpools and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, catamaran, snorkeling, scuba diving lessons*, PADI diving centre* and water-skiing*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Complimentary Green Fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (2454)
  • Very good (859)
  • Average (395)
  • Poor (168)
  • Terrible (177)
Image of the Tripadvisor rating Fun in the sun- for 3 generations

Oct 27, 2021 Carey M

The resort was beautiful, the staff amazing, the activities plentiful and the drinks flowing! It was a once in a lifetime experience for 3 generations that was topped off by the Entertainment team that went above and beyond. They invited us to play golf, played beach and pool volleyball everyday, had us dancing in the pool with Zumba, took us on… Read more
The resort was beautiful, the staff amazing, the activities plentiful and the drinks flowing! It was a once in a lifetime experience for 3 generations that was topped off by the Entertainment team that went above and beyond. They invited us to play golf, played beach and pool volleyball everyday, had us dancing in the pool with Zumba, took us on a bike tour and so much more. Can’t thank Memo, Franco, Bryan, Valeria, Javier for going above and beyond, and making us all feel welcome and bringing the fun all week! All the staff were hustlers, polite and hard working. Cecilia in the preferred club made special drinks. It was all around an excellent experience I would do again right now. Read less
Image of the Tripadvisor rating Wedding Review

Oct 27, 2021 xiomd Rochester, Minnesota

*FYI - Long review* Date: Monday, October 18, 2021 Ceremony: Symbolic Package: Ultimate Guests: 16 Resort: Dreams Playa Mujeres Ceremony: Presidential Beach Cocktail hour: Mermaid Terrace Reception: Mermaid Terrace Travel Agent: Jody Meyer - Travel Leaders Coordinator: Monica Cardona Monica was great to work with. She really brought my vision… Read more
*FYI - Long review* Date: Monday, October 18, 2021 Ceremony: Symbolic Package: Ultimate Guests: 16 Resort: Dreams Playa Mujeres Ceremony: Presidential Beach Cocktail hour: Mermaid Terrace Reception: Mermaid Terrace Travel Agent: Jody Meyer - Travel Leaders Coordinator: Monica Cardona Monica was great to work with. She really brought my vision to life! We had done a visit back in early 2020 and had a different coordinator. At that time we had filled some of the spreadsheets and made decisions regarding the food, pictures, etc. There were changes that we decided to make later on and there was never an issue. Monica was very responsive to my emails. I never really had an issue with communication. I think it helped knowing it would happen closer to the date from feedback in Facebook pages and other brides in the resort. We met the day before the wedding to finalize everything and the day of the wedding she made sure everyone was where they needed to be. Photography: Adventours (included) Ruben was present on the day of the wedding. However we didn’t get all the pictures I would have wanted. The colors also seem dark, even when it was a super sunny day. Videography: OV film (included) We haven’t received the video to comment. DJ: Encore (resort DJ and MC) We can’t remember their names but they were awesome. The DJ played all the songs we requested and filled with music I had mentioned in the form. All guests had a great time dancing. I danced all 3 hours. Hair and Makeup: Patricia (resort/included w/package) I was super happy with her work. She followed the pics I showed her and my make up and hair were still good at the end of the night. Decor: We wanted something simple but classy. Monica did an amazing job achieving it. Simple flowers for cocktail and reception tables. The flowers from the ceremony were moved to the sweetheart table. Just enough Upgrades: I am SO glad we got the fairy lights and cold fireworks for the first dance. The margarita station was also a great addition. The welcome sign seems almost necessary. 😉 Rehearsal dinner: we did it in the seafood restaurant - Maris. That is not my favorite restaurant in the resort. However our server German and the manager were more than attentive to our group. We even had a special drink for the night. Welcome Party - we had it at the beach - Sands bar. It was great to have everyone together for some drinks and apps. It was a fun time. - Thanks for Domingo our server. He always checking to make sure everyone had drinks and even got a beer for my husband after they were closing the area. Overall we had an amazing time, our wedding was a dream! When we arrived we were told we had been upgraded to preferred and we upgraded to a Master suit with a swim out (6228) - so worth it. Thank you Alberto at Preferred for the help with the room. Luis - at preferred - was very helpful and welcoming as well. Kudos to - Franco in entertainment: Sevideo & Benjamin server around the pool and Joel the best bartender at the lobby bar! Read less
Image of the Tripadvisor rating Ahhhh mazing stay!

Oct 27, 2021 lynnetteb2015 Sacramento, California

Hello! Thank you for reading my review! This resort was TOP NOTCH! The grounds were impeccable. We watched people sweeping every tiny bit of debris off pathways and in the landscaping. Loads of poolside and beach chairs. Awesome beach beds. I had a 50 minute massage by Jesus at the spa and it was by far the best one I’ve ever had. Not… Read more
Hello! Thank you for reading my review! This resort was TOP NOTCH! The grounds were impeccable. We watched people sweeping every tiny bit of debris off pathways and in the landscaping. Loads of poolside and beach chairs. Awesome beach beds. I had a 50 minute massage by Jesus at the spa and it was by far the best one I’ve ever had. Not outrageous prices for it either. Best workers as well - throughout the resort. Favorite person we met was Jamie (High-may) Lagunas!! He is a pool concierge and he works the beach front area. He was just amazing and so SO helpful! The Brazilian restaurant was super delicious. Get there early for a spot as they fill up quickly. Room for big groups but that requires a reservation. Our room was in building 6. It was an ocean view suite. It has two doors out to a huge balcony with the best views! Sunrise was just outside my windows. I loved this place! Read less
Image of the Tripadvisor rating Great Experience and Staff

Oct 27, 2021 maddie m

This was one of the best trips ever. The resort was beautiful and had constant things for us to do.The staff was incredible and made this trip so fun. The entertainment team was amazing and always had fun games and activities to play with us. Bryan, Memo, Franco, Valeria, Karen, Javier, and Aisel made this a trip to remember.
Image of the Tripadvisor rating Wonderful resort- highly recommend

Oct 26, 2021 ahsbs2011

We had a lovely time. The staff are truly amazing. Candy is on the entertainment team and they did a wonderful Zumba everyday at noon which the whole family enjoyed. She also played Uno with our kiddos in the cabana. Fransisco is absolutely amazing and he helped make sure we were comfortable by the pool. We also loved Franco who played water… Read more
We had a lovely time. The staff are truly amazing. Candy is on the entertainment team and they did a wonderful Zumba everyday at noon which the whole family enjoyed. She also played Uno with our kiddos in the cabana. Fransisco is absolutely amazing and he helped make sure we were comfortable by the pool. We also loved Franco who played water basketball in the amazing pool. One of the best pools we have ever visited. Read less