Dreams Playa Mujeres

Playa Mujeres, Mexico

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with two infinity pools, six whirlpools, a children’s pool, a waterpark, and a mini-splash park all making this the definitive aqua paradise. Relaxation also comes in the form of complimentary green fees at Playa Mujeres Golf Course, the adventures of the kids’ and teens’ clubs, and the indulgence of nine restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

Where is it

Along a private stretch of beach, 30 minutes north of Downtown Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club Presidential Suite Ocean Front Room with a separate vast living area with sofa bed, dining table for 8 people and a full kitchen, a private terrace inclusive of a 82 ft long private pool, spacious outside dining and living area and a private garden with whirlpool. The bedroom has a king-size bed and direct access out onto the private furnished terrace, sleeping maximum 2 adults.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
  • Booking bonus: book by 31 Jan '20 and adults receive up to 38% off the accommodation cost between 1 Jan–23 Dec '20. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (fresh seafood, breakfast for Preferred Club guests only), Tides (poolside gril, snacks and late night bites), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

2 infinity pools, 6 whirlpools and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, Hobie cats, snorkeling, scuba diving lessons*, PADI diving centre* and water-skiing*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Complimentary Green Fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1677)
  • Very good (676)
  • Average (326)
  • Poor (129)
  • Terrible (130)
Image of the Tripadvisor rating Great family resort

Jan 22, 2020 Angie4680

We’ve been to many all inclusive resorts and this one by far has the nicest rooms. We are a family of 5 and it’s hard to find a place that will sleep 5 so this was great. The rooms are spacious and modern. The resort is super clean and the service is the best we’ve been to. Roberto, our concierge was always so friendly and approachable - he… Read more
We’ve been to many all inclusive resorts and this one by far has the nicest rooms. We are a family of 5 and it’s hard to find a place that will sleep 5 so this was great. The rooms are spacious and modern. The resort is super clean and the service is the best we’ve been to. Roberto, our concierge was always so friendly and approachable - he always anticipated our needs and went out of his way to make our stay enjoyable. Jaime, the pool concierge was equally great as well. The service and cleanliness really sets this place apart. We personally didn’t care for the food at all- its only downside. Maris breakfasts saved the trip and we ate there every morning. We always had 4 waiters at our table and they couldn’t be better. And Dolce, the ice cream/coffee bar also was a lifesaver. The buffet honestly was the worst we’ve been to. Hibachi was the best of the bunch. The resort really is pretty and interesting with lots of entertainment though. I would definitely go back. Read less
Image of the Tripadvisor rating Temazcal Highlight

Jan 22, 2020 AmberSiempre

Dreams has been a perfect getaway in many ways. The highlight for me so far has been the Temazcal ceremony in the spa. I witnessed a sacred piece of culture and felt renewed at the end. The facilitators and shaman are wonderful and accommodating. Highly recomend for those in tune with their spiritual side or those wanting to be.
Image of the Tripadvisor rating A 5 star family vacation!

Jan 21, 2020 SR9family

We have been to many Dreams resorts and this one tops them all. The hotel is new and clean, the amenities are top notch and the staff are warm and friendly. Our kids particularly liked the Entertainment Director Fredy. He made them feel special and always remembered their names whenever we saw him. The food was superior and the pools always had… Read more
We have been to many Dreams resorts and this one tops them all. The hotel is new and clean, the amenities are top notch and the staff are warm and friendly. Our kids particularly liked the Entertainment Director Fredy. He made them feel special and always remembered their names whenever we saw him. The food was superior and the pools always had room to move locations throughout the day. Would highly recommend this establishment to anyone! Read less
Image of the Tripadvisor rating Best Dreams Resort

Jan 21, 2020 louash2015

We've been to many all inclusive resorts as well as many Dreams locations and this resort, staff, food etc was by far our favorite. Food- We attended four restaurants over our stay as well as the buffet and lunch grille and every meal was fantastic. Service, cleanliness and overall time to receive our meals was exceptional. Nightly… Read more
We've been to many all inclusive resorts as well as many Dreams locations and this resort, staff, food etc was by far our favorite. Food- We attended four restaurants over our stay as well as the buffet and lunch grille and every meal was fantastic. Service, cleanliness and overall time to receive our meals was exceptional. Nightly Entertainment- Each show that took place in the theater as well as the Mexican night which took place outside was fantastic. Our kids as well as the adults we were with had such a great time. The entertainers as well as the entertainment staff were so great with our family. Mermaid Bar- We spent each day in a cabana near the Mermaid Bar. A special shout out to Antonio AKA scrappy for making each day fun and special at the swim up bar. He made the day special for all of us whether we were drinking alcohol or non-alcoholic drinks. He went above and beyond all the way up to the minute we left. He also had a trainee working with him daily (Giselle) she was fantastic and when things got busy she was such a great help in getting drinks for us in a timely manner. Entertainment Staff- The entire staff was incredible and I want to give a special shoutout to Freddy. He spent alot of time with my son playing football, basketball and just talking with him. Explorers Club- Our kids have never stayed in a kids club on vacation before. By the end of the trip the first thing they wanted to do was check the daily schedule. Basketball, Rock Climbing, arts and crafts, dinner, movies etc. The staff did an incredible job with our kids. This resort was incredible and I would recommend it to anyone. Read less
Image of the Tripadvisor rating Great Vacation Destination

Jan 20, 2020 Latinmusic383

We loved our week at Dreams Playa Mujeres Resort. Many restaurants to choose from. The food was delicious. It was easy to walk anywhere in the resort. The staff was so friendly, kind, helped anyway they could. The entertainment team, Angel, Fredy,Roy, Alesandra, Karen, Jorge, Gustavo, Fernanda & Manuel were so much fun. They were… Read more
We loved our week at Dreams Playa Mujeres Resort. Many restaurants to choose from. The food was delicious. It was easy to walk anywhere in the resort. The staff was so friendly, kind, helped anyway they could. The entertainment team, Angel, Fredy,Roy, Alesandra, Karen, Jorge, Gustavo, Fernanda & Manuel were so much fun. They were entertaining, kind, friendly, personable & a joy to be around. I miss them already! I would love to come back again! Read less