Dreams Playa Mujeres

Playa Mujeres, Mexico

Virgin rating

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with three main pools, a children’s pool and six hot tubs, a waterpark, and a mini-splash park... all making this the definitive aqua paradise. Relaxation also comes in the form of the adventures of the kids’ and teens’ clubs, and the indulgence of 10 restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

  • Golf
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Water Skiing
  • Yoga
  • Babysitting service
  • Kids Club
  • Teen Club
  • Families
  • Bar
  • Evening Entertainment

Where is it

Along a private stretch of beach, a 10 minute drive north of Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. 

Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, plus all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. Daily maid service. Concierge service and pool and beach waiter service. All taxes and gratuities. No restaurant reservations are required. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (seafood restaurant, open for breakfast, lunch and dinner - breakfast is for Preferred Club guests only), Tides (poolside gril, snacks and late night bites), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

3 swimming pools including 2 infinity pools, 6 hot tubs and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Water aerobics. Ping-pong. Basketball. Pickleball court. Paddle tennis court. Beach football. Putting green. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, catamaran, snorkelling, scuba diving lessons*, PADI diving centre* and water-skiing*. Fishing tours*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Discounted green fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Spanish lessons. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

* Denotes local charge.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5395)
  • Very good (1346)
  • Average (648)
  • Poor (320)
  • Terrible (304)
Image of the Tripadvisor rating Great bar and restaurant service, after that...forget it.

Oct 2, 2024 Mary Q

Outstanding service in bars and restaurants. Housekeeping was poor and sadly the rooms smell of mildew - which is due to the humid weather, but still... If you're planning a wedding -- good luck. The wedding planner was invisible -- it rained and the chairs were wet, we were told to sit anyway. Then it rained again, no umbrellas. When we ran to… Read more
Outstanding service in bars and restaurants. Housekeeping was poor and sadly the rooms smell of mildew - which is due to the humid weather, but still... If you're planning a wedding -- good luck. The wedding planner was invisible -- it rained and the chairs were wet, we were told to sit anyway. Then it rained again, no umbrellas. When we ran to the tent we were asked to leave since they were not finished setting up. By now, everyone in their fancy clothes was wet. After the wedding finally took place, we waited inside the tent because they had to bring in the chairs from outside -- and they were still wet. Probably should have gone to the wedding in bathing suits! Read less
Image of the Tripadvisor rating I can’t wait to come back to Dreams.

Oct 2, 2024 aaguilar85

My stay at Dreams Resort in Cancun was nothing short of incredible. The staff was truly the gem of the entire experience—so warm, attentive, and always ready to help with a smile. The room was amazing, with a stunning view and everything we could possibly need for a comfortable stay. The amenities were top-notch, and the variety of food options… Read more
My stay at Dreams Resort in Cancun was nothing short of incredible. The staff was truly the gem of the entire experience—so warm, attentive, and always ready to help with a smile. The room was amazing, with a stunning view and everything we could possibly need for a comfortable stay. The amenities were top-notch, and the variety of food options kept us delighted throughout the trip. I couldn’t have asked for a better vacation—everything exceeded my expectations! Read less
Image of the Tripadvisor rating Great for an escape with the kids! Standard all-inclusive food.

Oct 2, 2024 Kimberly P Denver, Colorado

We went to Dreams PM G&S resort with our two daughters (3 and 1 yo). It was a little babymoon before our third child arrives in Dec. We sought it out for the variety of restaurants and for the onsite childcare option. The Explorers club for the kids was great! Maina and her team gave us much needed time solo from the kids, while we also knew they… Read more
We went to Dreams PM G&S resort with our two daughters (3 and 1 yo). It was a little babymoon before our third child arrives in Dec. We sought it out for the variety of restaurants and for the onsite childcare option. The Explorers club for the kids was great! Maina and her team gave us much needed time solo from the kids, while we also knew they were safe and happy. Our oldest daughter wanted to be there part of many days instead of with us at the pool! The rooms were great for sleeping kids and adults- with blackout blinds, supr comfy beds, adjustable thermostats, and a crib provided for our 1yr old (we were in a preferred 2-bed villa). The breakfast upgrade for the preferred level was awesome- we never even went to the normal breakfast buffet. The other dining experiences were not as great. We got lots of misinformation about what was going to be open on which nights which made planning for our solo date night a bust - as we were not able to try Etoile since it was closed when we were told it would be open. We thought it was beautiful, and the beds were super comfy. Really it was just nice to not have to clean and cook for a few days! Read less
Image of the Tripadvisor rating Didn’t love didn’t hate this hotel.

Oct 2, 2024 maquelc

I will say service was incredible, Joel made us amazing cocktails at the preferred lounge, and Omar was very positive and helpful the whole time. The hotel itself could use a little refresh, our room seemed a little run down, and when we arrived there was bloody bandaids and a massive chunk of pubes in the shower. I would have liked them to… Read more
I will say service was incredible, Joel made us amazing cocktails at the preferred lounge, and Omar was very positive and helpful the whole time. The hotel itself could use a little refresh, our room seemed a little run down, and when we arrived there was bloody bandaids and a massive chunk of pubes in the shower. I would have liked them to upgrade our room because of that but they didn’t. The spa was a little outdated and smaller than I would’ve liked. It would be nice if they had a cold plunge, or salt room. Something a little more than a sauna/steamroom. Food was very average. But to be expected at an all inclusive. I will say they had a lot of options for pools. They had a wide variety of different pools/lazy river/ slides and lots of seating options. I also loved the beach area. We stayed at dreams vista last year and preferred that hotel over this one just because of how clean and nice it was. Read less
Image of the Tripadvisor rating Best Resort Ever!

Oct 1, 2024 Nicholas M

The resort is glorious and everyone who helped us was amazing (particularly Fernando -- thanks again, amigo 😁) You will not be disappointed by any aspect of your stay here and will be captivated by the vibe -- good food, great people, and sweet, sweet hangs 🤙