Dreams Tulum Resort & Spa

Tulum, Mexico

The hotel

This beachfront property lies on 2 miles of secluded palm studded beach of soft white sand with a reef just offshore ideal for snorkelling and is surrounded by lush, mangrove forests. Considered an eco-friendly resort, with an impressive 44-acre garden landscape of over 5000 native plants from around the region. Built in the style of a traditional Mexican haçienda, it offers an amazing variety of facilities and activities to keep active singles, couples and the whole family entertained. After a long day by the pool, relax and unwind at the world-class Dreams Spa by Pevonia® while the little ones are kept entertained at the Explorers Club for Kids. The nearby ancient ruins of Tulum, just a few minutes from the resort and Xel-Ha eco-adventure park makes a great day out for sightseeing and exploring. Unlimited-Luxury® ensures that all guests are treated like royalty and the Preferred Club adults only section adds the icing on the cake for a perfect, memorable holiday.

Amenities

  • Bar
  • Spa
  • Wheelchair access
  • Windsurfing
  • Scuba Diving
  • Tennis
  • Volley Ball
  • Restaurant
  • Kayaking
  • Snorkelling
  • Wedding
  • Evening Entertainment

Where is it

On a sugar-white beach on the Yucatan Peninsula. Just 5 minutes from Tulum and 30 minutes from Playa del Carmen. Transfer time from airport: 1 hour 30 minutes.

Hotel information

432 rooms and suites on 3 floors in multiple buildings. All with private balcony/terrace, air-conditioning, cable TV, DVD player, MP3 docking station, complimentary WiFi access, marble floors, vanity, bathrobes and slippers, 24-hour room service, tea/coffee maker, mini-bar (stocked daily), safe, iron and board and hairdryer. Deluxe Garden View Rooms with balcony or terrace with hammock, 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 2 adults and 2 children (under 12 years of age).

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte), including unlimited reservation free a la carte dining, snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands), wine by the glass and water. All activities and entertainment above unless otherwise stated. 24-hour complimentary room service. WiFi. Concierge service, pool and beach waiter service, daily refreshed mini-bar with soft drinks, juice, bottled water and beer, Explorer's Club for kids and Core Zone Teens Club. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Now and Sunscape Resorts & Spas. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Garden View Adults-Only Rooms are situated in a beautiful secluded garden section of the resort for adults who want a peaceful getaway with balcony or terrace with hammock, sleeping maximum 3 adults.

Deluxe Ocean View Rooms with glorious ocean views and located in the most secluded part of the resort, bathroom with tub, sleeping maximum 2 adults or 2 adults and 2 children (under 12 years of age).

Deluxe Junior Suite Garden View Rooms are spacious rooms with private balcony or terrace and living area, some with a hammock, bath tub and 1 king-size bed, sleeping maximum 2 adults and 1 child (under 12 years of age).

Deluxe Junior Suite Ocean View are as above but with ocean views, bath tub and 1 king-size bed, sleeping maximum 2 adults and 1 child (under 12 years of age).

Preferred Club Junior Suite Ocean Front Rooms with separate living area and sofa, whirlpool bathtub, ocean front views, private balcony or terrace and either 1 king-size bed or 2 double beds. Sleeping maximum 2 adults and 1 child (under 12 years of age).

Preferred Club Deluxe Garden Swim-Out Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children (under 12 years of age).

Preferred Club Deluxe Garden Swim-Out Adults only Rooms, with contemporary decor, private terrace and direct swim-out pool access, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Hacienda Suites feature a whirlpool bathtub and partial ocean view, sleeping maximum 2 adults and 1 child (under 12 years of age).

Preferred Club Honeymoon Suites Ocean View with 1 king-size bed, separate living area with sofa, whirlpool bathtub, sleeping maximum 2 adults.


Preferred Club Suites include the following benefits:

  • Preferred status and amenities
  • Premium locations
  • Club lounge access with upgraded mini-bar service
  • Pillow menu
  • Concierge service
  • Private beach area
  • Complimentary computer access in Preferred Club Lounge
  • Daily Continental breakfast service
  • Complimentary newspaper
  • Upgraded bath amenities
  • Personalised check-in and checkout with concierge service
  • Indoor whirlpool bathtub (select rooms) and double vanity sink
  • Separate living area
  • Afternoon snacks and evening hors d'oeuvres in the club lounge
  • Free Weddings: conditions apply. More information can be found here

  • Booking Bonus: Book by 29 Feb '20 to receive up to 25% off the accommodation cost between 1 May–31 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 31 Jul '20 to receive up to 25% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Not only set on a beautiful beach, this hotel is very close to the fascinating Mayan ruins, which are a must see during your stay

The activities on offer at this top-of-the-range hotel are endless – visit the world-class Dreams Spa by Pevonia® and watch big screen movies on the beach

With six à la carte restaurants, you are spoilt for dining choices each evening — add to that friendly service and you are in for a great experience

9 reservation-free restaurants: 6 a la carte serving Italian, Mexican, Sushi and Peruvian Tiraditos, Asian, Seafood and French gourmet cuisine (adult-only). Main buffet restaurants. A grill. Coco Café for coffee, deli snacks and smoothies. 7 bars including Sky Sports Bar (open 24-hours) and The Lounge Bar. Bar service is open 24-hours. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Now and Sunscape Resorts & Spas (terms and conditions apply). 24-hour room service.

Theme dinners, big screen films on the beach, live entertainment nightly and daily pool and beach activities. Weekly beach party and theme nights.

2 swimming pools including 1 relaxing pool. World-class Dreams Spa by Pevonia®* with jungle spa cabins. Traditional ancient Mayan Temazcal Ceremony. Fitness centre. Diving centre*, kayaking, snorkelling*, complimentary introductory diving course in the pool. Explorer's Club for Kids with arts and crafts, a playground and water playground, treasure hunts, climbing wall, board games and videos games, sandcastle contents and movies on the beach (3-12 years; 9:00am-10:00pm). Core Zone Teens Club featuring a snack bar, plasma TVs with DVDs, video games, table games and a daily activities schedule (13-17 years; 10:00am-9:00pm). Tennis court with clinics*, beach football, volleyball, table tennis. Spanish and dance lessons, yoga, beach Olympics and teens activities. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Bocce-ball, Euro-Bungee. Spa pantry where you can make your own spa products*. Eco-friendly tours and turtle release programme (seasonal).

Complimentary Internet access. Theatre. Tours and excursions*. Currency exchange. 24-hour front desk service, laundry/dry-cleaning service*. Boutique*, beauty centre*, medical facility*, car rental* and babysitting*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

7 nights between 26–31 Dec '18.

*Denotes local charge.

Dress code: Full-length trousers and collared shirts for gentlemen in the evenings.

Please note: Child ages at this property are up to and including 12 years. 

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3644)
  • Very good (1580)
  • Average (622)
  • Poor (251)
  • Terrible (173)
Image of the Tripadvisor rating Dream come true

Sep 22, 2019 chrisross64 England, United Kingdom

What can I say, this hotel was amazing. Firstly, the reception when we arrived was brilliant - champagne on arrival along with cleaning towelettes. The staff are helpful, polite and nothing ever seems like too much trouble to ask. The breakfast was varied, plentiful and very fresh, something for everyone. Ranging from fresh smoothies to… Read more
What can I say, this hotel was amazing. Firstly, the reception when we arrived was brilliant - champagne on arrival along with cleaning towelettes. The staff are helpful, polite and nothing ever seems like too much trouble to ask. The breakfast was varied, plentiful and very fresh, something for everyone. Ranging from fresh smoothies to traditional Mexican foods. The fruit was amazing and so fresh. Lunch options included sandwiches (delicious) burgers (etc) and the buffet. The World Cafe (the buffet) was marvellous with a huge range of foods with freshly cooked seafood, meats, pasta bar and so much more. The food was always rotated and never boring or flavourless. The restaurants in the evening could have a longer menu or evening specials to vary the dishes. The evening meals were tasty, our favourite being the seafood grill and the Italian. The entertainment was low key which we liked, we particularly enjoyed the salsa dancing night. Furthermore, the pools were very clean and nice with lots of loungers (clean towels were always available close to the beach and pools). The swim up bar had lots of nice drinks too. The rooms were very spacious, clean and comfortable and the bathrooms are large. I would 100% recommend Dreams Tulum (we stayed at another hotel in the region and this was outstanding compared to the other one). The beach is lovely and fairly quiet - there is quite a lot of seaweed but they spend hours in the morning clearing it away and it is definitely does not ruin the holiday. There’s many facilities that are great for families too. Everything was amazing and I cannot fault the hotel or the service. Read less
Image of the Tripadvisor rating Relaxing

Sep 22, 2019 karenish Nottingham, United Kingdom

We found the layout of the hotel was excellent as although there are over 400 apartments it felt very spacious and private. We had a swim-out pool room, which was excellent. Only problem was screaming kids. The staff were very friendly, the grounds and gardens immaculate, the whole complex is very well kept. We liked the wildlife and the jungle… Read more
We found the layout of the hotel was excellent as although there are over 400 apartments it felt very spacious and private. We had a swim-out pool room, which was excellent. Only problem was screaming kids. The staff were very friendly, the grounds and gardens immaculate, the whole complex is very well kept. We liked the wildlife and the jungle parts of the ground. We did find the food a bit bland and the Mexican restaurant was a huge disappointment. The grill was nice but it was the same thing every night. The little night market added a bit of atmosphere. Sadly the seaweed was a problem, the poor staff spent all day digging it but getting no where. Read less
Image of the Tripadvisor rating Great Resort

Sep 18, 2019 dhrubyhruby Maryland Heights, Missouri

very nice resort for couples or families. The grounds are imaculate,views are breath taking. the well maintained beaches and service on the beach is just perfect. The restaurants all had great staff and the food was fantastic. The grilled octopus at seaside grill was the best. I could not recommend this place any stronger.
Image of the Tripadvisor rating solid 4 stars

Sep 17, 2019 dlaneyvic Indianapolis, Indiana

I want start by saying that the servs was great, the employees are very welcoming and they always saying hi. My check in was easy breeze and thank you for that and the room decoration for my daughter bday was beautiful. the room was clean and spacious, the food was ok nothing spectacular but the srvs in the restaurants was good. The pool was… Read more
I want start by saying that the servs was great, the employees are very welcoming and they always saying hi. My check in was easy breeze and thank you for that and the room decoration for my daughter bday was beautiful. the room was clean and spacious, the food was ok nothing spectacular but the srvs in the restaurants was good. The pool was clean and offer lots of entertainments, overall the hotel was good. Read less
Image of the Tripadvisor rating Amazing place!

Sep 13, 2019 adiapel Beersheba, Israel

We stayed here for two nights. The rooms were very big and comfort. The staff were kind and very helpful. The food was only OK and it needs some improvement. In total we had a very good time and we recommend the place!