JW Marriott Khao Lak

Khao Lak, Thailand

The hotel

Set on the pristine white sands of Khuk Khak Beach, this luxurious resort is just perfect if you want to relax or keep active – they have every activity you could wish for. And if you like swimming, you’ll certainly love the pool here — at around two kilometres long, it’s the longest in South East Asia. There’s also lots of restaurants and 2 swim up bars so when you need to refuel you can choose from authentic Thai, Japanese, Italian, Mediterranean and European dishes. Each of the hotel's 293 luxurious rooms and suites offers a private balcony or terrace, spacious seating area and is equipped with a generous array of amenities designed to cater to your every need, including 24-hour room service, complimentary WiFi Internet access and a flatscreen TV with satellite channels. Those in search of a bit of pampering need look no further than the hotel's very own Quan Spa, whose indoor and outdoor treatment rooms offer a wide variety of beauty treatments and classes such as body wraps and scrubs, massages and facials. One of JW Marriott's flagship properties, the JW Marriott Khao Lak Resort & Spa is just over an hours drive from Phuket Airport, the hotel is the perfect place to relax and enjoy a romantic break for two.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Beachfront location
  • Tennis

Where is it

Located on Khao Lak’s un-spoilt shores of Khuk Khak Beach. Transfer time from Phuket Airport: 1 hour 30 minutes.

Hotel information

273 rooms and 20 suites on 3 floors. All with private balcony, spacious seating area, flatscreen TV with satellite channels, DVD player, telephone, complimentary WiFi access, oversized bathtub and separate shower, tea/coffee-making facilities, fridge, writing desk and safe. Deluxe Lagoon Pool View Rooms offer views of the hotel's large swimming pool and have 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (up to 11 years).

Half Board option: Includes breakfast and dinner at the Waterfront restaurant. Certain dishes may include a surcharge. Beverages other than table water at meals are not included.

Full Board option: Includes breakfast, lunch and dinner at the Waterfront restaurant. Certain dishes may include a surcharge. Beverages other than table water at meals are not included.

Deluxe Lagoon Pool Access Rooms are not to be missed, with direct access to the lagoon pool, with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (up to 11 years).

Family Lagoon Pool Access Rooms are larger than Deluxe Rooms and offer direct access to the hotel swimming pool, with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 3 children (up to 11 years).

Duplex Suites are on 2-storeys with a mezzanine level, living and dining area, with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children (up to 11 years).

5 restaurants and 4 bars; Waterfront International Restaurant (regional cuisine, open for breakfast, lunch and dinner). Ta-Krai (Thai cuisine, open for dinner), Sakura (Japanese cuisine, open for dinner), Olive (Mediterranean cuisine, open for dinner), Deli (light snacks and ice creams, open for breakfast and lunch), Czar Lobby Bar (offering excellent views of the hotel's 16,000 sq m lagoon-shaped pool), Aquamarine Pool bar and Infinity Pool bar (light refreshments and beverages, open for lunch). Large swimming pool. Spa*. Fitness centre. Video games area*. Kids' Club*. Tennis courts. Squash courts. Beach Volley Ball Club. Picnic area. Hair salon*. Babysitting service*. Evening turndown service. Laundry/dry-cleaning service*. 24-hour room service*. Shoeshine service*. Limousine service*. Foreign exchange service*. Business centre. Cash machine. Complimentary WiFi Internet access.

7 nights between 24 Dec-30 Dec. 

*Denotes local charge.

Dress code: Casual in Ta-Krai, Sakura, Olive, the Deli and Czar Bar.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3320)
  • Very good (936)
  • Average (223)
  • Poor (81)
  • Terrible (47)
Image of the Tripadvisor rating Fantastic hotel, absolute gem in Phang Nga

Sep 12, 2021 sohantanna Leicester, United Kingdom

The hotel is well designed and feels amazing along a great beach. The staff were super welcoming. We got an upgrade to a duplex suite which was fantastic especially for an extended stay. The restaurant and bar staff were all super amazing and extremely friend and always remembered our preferences and orders and bring around specials to try. The… Read more
The hotel is well designed and feels amazing along a great beach. The staff were super welcoming. We got an upgrade to a duplex suite which was fantastic especially for an extended stay. The restaurant and bar staff were all super amazing and extremely friend and always remembered our preferences and orders and bring around specials to try. The food is absolutely excellent and the hotel has a great Chef team covering numerous cuisines. The hotel arranged for special breakfast dish which was amazing and thoughful cooked by Chef Mohan. Khun Oil from Concierge helped us to rent some scooters locally and helped book ATV rides for my birthday which was excellent and a lot of fun. Khun Lin the loyalty manager made sure everything was going smoothly through our 2 week stay. The entire team throughout the hotel from every department were just extremely friendly and welcoming. Absolutely cannot wait to go back in October. Read less
Image of the Tripadvisor rating A Legend on Khao Lak Beach

Sep 10, 2021 mralantan Singapore, Singapore

What a special special special hotel! I came to stay at JW Marriott Khao Lak after completing the Sandbox program in Phuket. I stayed 7 weeks in Phuket in a luxury hotel before coming to this hotel. I had planned to stay 2 nights but ended up extending to 5 (I would have stayed longer but my schedule did not permit it). The hotel currently has… Read more
What a special special special hotel! I came to stay at JW Marriott Khao Lak after completing the Sandbox program in Phuket. I stayed 7 weeks in Phuket in a luxury hotel before coming to this hotel. I had planned to stay 2 nights but ended up extending to 5 (I would have stayed longer but my schedule did not permit it). The hotel currently has amazing rates due to the unfortunate pandemic situation and I tempered my expectations well knowing parts of the hotel would be closed. What a pleasant surprise when I arrived at the hotel! While some facilities and wings of the resorts were indeed closed, the hotel made every effort to execute their service and standards meticulously. The beach bar, Olive restaurant, café etc were open and the standard of beverages and food was as high as one would expect of a luxury resort pre-covid. The spacious and modern gym was also open. The rooms were immaculately prepared with all the mod cons available. With a Thai design touch, the room was spacious, warmth and extremely comfortable. One of the star of the property would be the expansive, clean and restorative private beach. It gave the best sunsets and views ever! I was really impressed watching how the staff would arduously and constantly clean the beach, which leads me into the other star of the property. The Staff! This hotel is as special as it is because of the staff. Everyone (and I really mean everyone) exuded warmth, grace and generosity. Their desire to make your welcome and stay as amazing as possible despite the difficult times is simply exemplary. Special thanks to Lin and the lovely ladies at check-in, K Pailin, K Beauty, K Wat, K Boy and the happy K Pooh at Olive (and everyone there who gave me the best start to the day with the yummy breakfast service everyday!) The atmosphere throughout the hotel felt happy and with the small number of guests, it became a unique and intimate experience. This was successfully achieved not least because of the amazing staff who maintained a positive and cheery vibe. Thank you to this very special team at JW Marriott Khao Lak for my unforgettable stay. Read less
Image of the Tripadvisor rating Good vibe attach to the beach

Aug 3, 2021 KritsanaP_13 Rayong, Thailand

Good vibe hotel attached to Khukkhak beach in Khao Lak area. Nice decoration, good facility, however some of them need to be renovated.   Pool access room was quite large. The bathroom is large. There are amenity kit provided in room. No welcome fruit provided in my room (my friend room had them).   Staffs are kind. However, they willing to… Read more
Good vibe hotel attached to Khukkhak beach in Khao Lak area. Nice decoration, good facility, however some of them need to be renovated.   Pool access room was quite large. The bathroom is large. There are amenity kit provided in room. No welcome fruit provided in my room (my friend room had them).   Staffs are kind. However, they willing to service for foreigner more than Thai. There are a lot of error in service. They gave us incorrect information about cost of meal which one included or excluded in my package. No apologize from them. Spa is a bit lower than 5 star hotel standard.   Food is great. Due to COVID situation, the variety of food is less than normal. We understood it. Sport center is very good. Overall is very good but it's under my expectation. Read less
Image of the Tripadvisor rating It’s much nicer when its more quiet

Jun 28, 2021 FairytaleM00N Chiang Mai, Thailand

Went back to JW Marriott Khaolak after a couple of years, it was so nice to see they have renovated the room which I find its quite nice and beautiful. The interior itself reflects more modern touch but remain with some wooden works and Thai influence. The new bathroom marble was also beautiful. Bed still super soft and the signature feature… Read more
Went back to JW Marriott Khaolak after a couple of years, it was so nice to see they have renovated the room which I find its quite nice and beautiful. The interior itself reflects more modern touch but remain with some wooden works and Thai influence. The new bathroom marble was also beautiful. Bed still super soft and the signature feature bedsheet still very nice. Due to the pandemic, there was only one restaurant open which was their Italian one. Small numbers of guests so we had lots of space at the same time too. Breakfast served in a la carte style which good choices of local & international dishes. Food were good but they know they will have to improve the quality of the juices (especially orange) if they want to be honest with JW fans. The beach bar came with the nice vibes, barefoot and easy going. Great compliments with live duo band at the sundown time. Thanks to the resort to stay generous on this through this difficult time though. The staff were all friendly and nice, there was no flaw to mention about this. In conclusion I had the nice stay, firstly (after quite sometime) in May and then in June. I am not a fan of such a big corporate brand but if it continues more quiet this way then I would love to return soon. Read less
Image of the Tripadvisor rating Best service I have ever received!

Jun 28, 2021 RunLympyRun Bangkok, Thailand

I really appreciated how friendly and nice all the staff were. Khun Julie at the reception gave me a great first impression of the hotel. Khun Bao at the fitness gave us a great bike tour. I appreciate his willingness to take us even though it was raining. All the kids in our group thought the bike ride was the best one they had ever been on! All… Read more
I really appreciated how friendly and nice all the staff were. Khun Julie at the reception gave me a great first impression of the hotel. Khun Bao at the fitness gave us a great bike tour. I appreciate his willingness to take us even though it was raining. All the kids in our group thought the bike ride was the best one they had ever been on! All the employees at the Olive graciously served our group of three families with 9 children. Khun Pooh at breakfast was especially attentive and friendly. Khun Kit & Bee at dinner time were spectacular. Wow! In all my travel experience. I would say that the employees at the J.W. Marriott Khao Lak are the most helpful, friendly, and engaging. I would highly recommend this hotel. Read less