A lovely hotel, a few things to note...!
Mar 30, 2020 Priya J Bristol, United Kingdom
This hotel is lovely and we definitely enjoyed our stay here. It was the first time being abroad for us with our 10 month old son and the hotel certainly didn’t disappoint!
We stayed in the W suite, which is HUGE! Great for us as we could shut the door to the living area at night and put our son’s cot there, whilst we could relax in the other side…
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This hotel is lovely and we definitely enjoyed our stay here. It was the first time being abroad for us with our 10 month old son and the hotel certainly didn’t disappoint!
We stayed in the W suite, which is HUGE! Great for us as we could shut the door to the living area at night and put our son’s cot there, whilst we could relax in the other side of the suite. The view we had was of the sea, just beautiful. Balcony was massive too!
There are 2x55 inch TVs in the suite, a large bathtub and separate shower. Bed was humongous and very comfy.
We did half board, which was totally worth it. The LIV restaurant served excellent food on the whole. Being vegetarians, we are always a bit wary of limited options. But on the whole, our needs were well catered for. Only criticism is that the names of the dishes need to be clearly labelled, as well as what is vegetarian. There were some clearly veggie dishes that weren’t labelled as such. The Italian restaurant could have had better vegetarian options (I think you can do better than a margarita pizza and salad!)
The shuttle service to the nearby Nakheel mall is a godsend as there is literally nothing nearby...! They have waitrose there and other shops. It’s immaculate and has good eateries too.
The whatever/whenever kiosk gives the impression that they can do absolutely anything for you, but they weren’t able to help us. I needed washing up liquid to wash my son’s milk bottles with and unfortunately, they were unable to meet our request? They said that they use big bottles in catering and were not able to give us any. We were quite disappointed by this.
The housekeeping can vary every day. On the first day we were given extra large bath towels, which was great. The second day after that we were given much smaller ones. We asked for bigger ones but got send the small ones again! Some items didn’t get replaced, such as glasses and toilet roll.
Staff are all extremely friendly. Special thanks to Jassen and Alap.
Use the Uber eats app or Zomato app to order food for delivery. A lot of the restaurants have tracking service. We used these apps quite a few times as it was convenient. NB: if you want to watch movies etc that you’ve brought from home on USB, you can pull the tv forward to plug it into the back (can be a bit tricky!). I think the hotel have missed a trick here by not allowing guests to connect to the internet. No point of having such a large tv if you can’t use the smart functions!
Wifi is very fast...!
On the whole, a really lovely stay, but we wouldn’t come here again with our son. Not the most child-friendly hotel compared to other hotels in the area. Location is also quite remote. A great hotel for couples though and those with children <1...!
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