W Dubai - The Palm

Dubai Beach, Dubai Beaches and beyond

The hotel

Arguably the globe’s coolest name in hotels, the W has finally hit Dubai’s coveted Palm Jumeirah neighbourhood. Seriously stylish, it brings the W’s famous VIP vibe with it, with audacious design and décor; Michelin-starred masterchefs at its signature dining venues; a spa that mixes chilled massages with playful party-prep treatments like coloured lashes; and chic hangout spaces like SoBe – a rooftop bar with 360 degree views over Dubai’s skyscrapers and the Arabian Sea. The fashionable feel continues down at W The Palm Dubai’s WET Deck, where you’ll find a pristine sandy shoreline, DJ booth, and space-age cabana pods sitting on pool-top platforms.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Fitness Centre/Gym
  • Games Room
  • Beachfront location
  • Restaurant

Where is it

Located on the west crescent of Palm Jumeirah, Downtown Dubai is 25 minutes away. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

292 rooms and 57 suites on 7 floors. All with air-conditioning, LCD TV, iPod docking station, alarm clock, mood lighting, WiFi access, tea/coffee-making facilities, W Signature Bed and the W MixBar. Enjoy partial sea views from your furnished balcony in the Wonderful Rooms, sleeping maximum 2 adults. 

 

Half Board option: includes two meals per day, which include either breakfast and lunch or breakfast and dinner from the following;

Breakfast 

Breakfast buffet at Liv OR à la carte breakfast at W Lounge.

Lunch

A la carte at Liv OR 3-course Chef’s Menu at Torno Subito OR á la carte at W Lounge OR á la carte at WET Deck.

Dinner

Dinner buffet at Liv OR 3-course Chef’s Menu at Torno Subito OR 3-course Chef’s Menu at Akira Back OR á la carte at SoBe OR á la carte at W Lounge.

Hot beverages, juices and water are included for breakfast. Water is included within the lunch and dinner.

Slightly larger, Fabulous Rooms boast unobstructed views of the Arabian Gulf, sleeping maximum 2 adults.

Spectacular Rooms with Palm, skyline and sea views, sleeping maximum 2 adults.

3 restaurants; LIV (International menu; all-day dining), W Lounge (small plates; all-day dining), Torno Subito (Italian menu by Chef Massimo Bottura), Akira Back (Japanese cuisine), SoBe (adults-only rooftop lounge; dinner), WET® Deck (open for lunch and dinner). AWAY® Spa*. FIT Fitness centre. Rami Jabali Salon*. Whatever/Whenever® service* featuring a 24-hour concierge. Game room.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (651)
  • Very good (74)
  • Average (29)
  • Poor (11)
  • Terrible (19)
Image of the Tripadvisor rating A lovely hotel, a few things to note...!

Mar 30, 2020 Priya J Bristol, United Kingdom

This hotel is lovely and we definitely enjoyed our stay here. It was the first time being abroad for us with our 10 month old son and the hotel certainly didn’t disappoint! We stayed in the W suite, which is HUGE! Great for us as we could shut the door to the living area at night and put our son’s cot there, whilst we could relax in the other side… Read more
This hotel is lovely and we definitely enjoyed our stay here. It was the first time being abroad for us with our 10 month old son and the hotel certainly didn’t disappoint! We stayed in the W suite, which is HUGE! Great for us as we could shut the door to the living area at night and put our son’s cot there, whilst we could relax in the other side of the suite. The view we had was of the sea, just beautiful. Balcony was massive too! There are 2x55 inch TVs in the suite, a large bathtub and separate shower. Bed was humongous and very comfy. We did half board, which was totally worth it. The LIV restaurant served excellent food on the whole. Being vegetarians, we are always a bit wary of limited options. But on the whole, our needs were well catered for. Only criticism is that the names of the dishes need to be clearly labelled, as well as what is vegetarian. There were some clearly veggie dishes that weren’t labelled as such. The Italian restaurant could have had better vegetarian options (I think you can do better than a margarita pizza and salad!) The shuttle service to the nearby Nakheel mall is a godsend as there is literally nothing nearby...! They have waitrose there and other shops. It’s immaculate and has good eateries too. The whatever/whenever kiosk gives the impression that they can do absolutely anything for you, but they weren’t able to help us. I needed washing up liquid to wash my son’s milk bottles with and unfortunately, they were unable to meet our request? They said that they use big bottles in catering and were not able to give us any. We were quite disappointed by this. The housekeeping can vary every day. On the first day we were given extra large bath towels, which was great. The second day after that we were given much smaller ones. We asked for bigger ones but got send the small ones again! Some items didn’t get replaced, such as glasses and toilet roll. Staff are all extremely friendly. Special thanks to Jassen and Alap. Use the Uber eats app or Zomato app to order food for delivery. A lot of the restaurants have tracking service. We used these apps quite a few times as it was convenient. NB: if you want to watch movies etc that you’ve brought from home on USB, you can pull the tv forward to plug it into the back (can be a bit tricky!). I think the hotel have missed a trick here by not allowing guests to connect to the internet. No point of having such a large tv if you can’t use the smart functions! Wifi is very fast...! On the whole, a really lovely stay, but we wouldn’t come here again with our son. Not the most child-friendly hotel compared to other hotels in the area. Location is also quite remote. A great hotel for couples though and those with children <1...! Read less
Image of the Tripadvisor rating Another fantastic stay

Mar 25, 2020 fi1_10 Cambridge, United Kingdom

This was our second stay at this great hotel. Our stay was impacted by the ongoing situation and we can’t thank the staff for looking after us so we’ll. A special thanks to Orsi who was amazing when there was a problem with the booking from the travel company. In difficult times great people and companies come to the fore. We look forward to… Read more
This was our second stay at this great hotel. Our stay was impacted by the ongoing situation and we can’t thank the staff for looking after us so we’ll. A special thanks to Orsi who was amazing when there was a problem with the booking from the travel company. In difficult times great people and companies come to the fore. We look forward to returning when circumstances allow Read less
Image of the Tripadvisor rating Best stay ever!

Mar 24, 2020 noopurgulati09 Chandigarh, India

My husband and I stayed here for our honeymoon and this was our best decision to choose this property..the staff at reception is very cordial and guides you in every situation..our room was facing the poolside having the most beautiful view..rooms are way too clean ..my special gratitude to Ms. Upasana, Mr. Joy and Mr. Shahrukh who went beyond… Read more
My husband and I stayed here for our honeymoon and this was our best decision to choose this property..the staff at reception is very cordial and guides you in every situation..our room was facing the poolside having the most beautiful view..rooms are way too clean ..my special gratitude to Ms. Upasana, Mr. Joy and Mr. Shahrukh who went beyond their way to make our stay even more special..great location.. luscious good.. most helpful staff..wish you all the best! Read less
Image of the Tripadvisor rating Thanks Upasana,joy,shahrukh

Mar 24, 2020 MalhotraMotors Panchkula, India

A great property to stay in dubai.. specifically when u are on your honeymoon...i mean such a beautiful place to be in. Lovely staff great food and best of rooms. I highly recommend this hotel to everyone. Special thanks to the staff,Upasana. Joy. Shahrukh. And all the staff near the pool. Thanks W👍🏻
Image of the Tripadvisor rating Amazing Experience

Mar 22, 2020 Cherry N

Very good service. Thank you so much for Chahana and Daryl for accommodating us always. The food was awesome and the facility was enjoyable. The staff went above and beyond to make us happy. We had a great experience!