W Dubai - The Palm

Dubai Beach, Dubai Beaches and beyond

The hotel

Arguably the globe’s coolest name in hotels, the W has finally hit Dubai’s coveted Palm Jumeirah neighbourhood. Seriously stylish, it brings the W’s famous VIP vibe with it, with audacious design and décor; Michelin-starred masterchefs at its signature dining venues; a spa that mixes chilled massages with playful party-prep treatments like coloured lashes; and chic hangout spaces like SoBe – a rooftop bar with 360 degree views over Dubai’s skyscrapers and the Arabian Sea. The fashionable feel continues down at W The Palm Dubai’s WET Deck, where you’ll find a pristine sandy shoreline, DJ booth, and space-age cabana pods sitting on pool-top platforms.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Fitness Centre/Gym
  • Games Room
  • Beachfront location
  • Restaurant

Where is it

Located on the west crescent of Palm Jumeirah, Downtown Dubai is 25 minutes away. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

292 rooms and 57 suites on 7 floors. All with air-conditioning, LCD TV, iPod docking station, alarm clock, mood lighting, WiFi access, tea/coffee-making facilities, W Signature Bed and the W MixBar. Enjoy partial sea views from your furnished balcony in the Wonderful Rooms, sleeping maximum 2 adults. 

 

Half Board option: includes two meals per day, which include either breakfast and lunch or breakfast and dinner from the following;

Breakfast 

Breakfast buffet at Liv OR à la carte breakfast at W Lounge.

Lunch

A la carte at Liv OR 3-course Chef’s Menu at Torno Subito OR á la carte at W Lounge OR á la carte at WET Deck.

Dinner

Dinner buffet at Liv OR 3-course Chef’s Menu at Torno Subito OR 3-course Chef’s Menu at Akira Back OR á la carte at SoBe OR á la carte at W Lounge.

Hot beverages, juices and water are included for breakfast. Water is included within the lunch and dinner.

Half Board package includes Dine Around by More Cravings, allowing you to dine at over 130 participating restaurants in the UAE (advance reservations are mandatory and can be made through the hotel concierge. Each restaurant will offer either a set menu, buffet or provide dining credit of AED150pp. Children below 12 years eat free). 

Slightly larger, Fabulous Rooms boast unobstructed views of the Arabian Gulf, sleeping maximum 2 adults.

Spectacular Rooms with Palm, skyline and sea views, sleeping maximum 2 adults.

3 restaurants; LIV (International menu; all-day dining), W Lounge (small plates; all-day dining), Torno Subito (Italian menu by Chef Massimo Bottura), Akira Back (Japanese cuisine), SoBe (adults-only rooftop lounge; dinner), WET® Deck (open for lunch and dinner). AWAY® Spa*. FIT Fitness centre. Rami Jabali Salon*. Whatever/Whenever® service* featuring a 24-hour concierge. Game room.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (984)
  • Very good (111)
  • Average (47)
  • Poor (25)
  • Terrible (40)
Image of the Tripadvisor rating Just amazing!

Apr 18, 2021 Stephiii Echternach, Luxembourg

It was a long time dream, to spend some time in one of the famous W Hotels. We had the chance to make our first experience in the W Dubai. Just WOW!!! Amazing rooms, fantastic restaurants with very good food, friendly staff. The Covid sanitary policy is great and super safe. Everywhere sprays, distancing respect, very well organized breakfast.… Read more
It was a long time dream, to spend some time in one of the famous W Hotels. We had the chance to make our first experience in the W Dubai. Just WOW!!! Amazing rooms, fantastic restaurants with very good food, friendly staff. The Covid sanitary policy is great and super safe. Everywhere sprays, distancing respect, very well organized breakfast. Really, nothing to complain about. Special Thanks to Shahrukh! We will come back for sure! Read less
Image of the Tripadvisor rating Fantastic Service

Apr 18, 2021 sam_hav2211

I highly recommend the pool great place to relax and have lunch. The staff here at the W were adhering to the COVID safety measures whilst I still felt they delivered a professional & personal service. I cannot thank Asti enough he was soo attentive and even recommended items from the menu and drinks we should try. Extremely helpful and kind… Read more
I highly recommend the pool great place to relax and have lunch. The staff here at the W were adhering to the COVID safety measures whilst I still felt they delivered a professional & personal service. I cannot thank Asti enough he was soo attentive and even recommended items from the menu and drinks we should try. Extremely helpful and kind really made our day :) Read less
Image of the Tripadvisor rating Would definitely go back!

Apr 17, 2021 Marti J

I live in Abu Dhabi and wanted to do a 2 night staycation on The Palm for my birthday. I had previously visited the hotel as a day guest some time ago and remembered liking it then. There were two adults and a child in my party (myself, my adult niece and my daughter, aged 11). In my search for a hotel, part of my criteria was, we all needed to… Read more
I live in Abu Dhabi and wanted to do a 2 night staycation on The Palm for my birthday. I had previously visited the hotel as a day guest some time ago and remembered liking it then. There were two adults and a child in my party (myself, my adult niece and my daughter, aged 11). In my search for a hotel, part of my criteria was, we all needed to sleep in bed (no SOFA - my daughter is almost adult height now and our experience of sofas in other hotels that take kids in the room, is that they are too small). The W has stunning rooms with 2 double beds, so all three of us we comfortable. We also wanted value for money, so 5* experience for under 2500 AED for 2 nights with at least breakfast (equivalent of 500 GPB). The W and one other made it to the shortlist just as it met the criteria through what it offered on its website, but I then got a staycation offer with DSK travel that made it 2500 with half board! What I particularly liked about this hotel was the high level of commitment to customer happiness with ALL of the staff we encountered. When something was even slightly 'not quite right' they went above and beyond to make it right and I felt that the service, from before even arriving, was brilliant. When I called a couple of days before our arrival, I found that somehow we'd been reserved a room with a king and a sofa(!) but this was promptly changed. I had enquired in two other phones calls about a cabana and a restaurant booking and was told someone would call me back in a few minutes and they actually did! As it was my birthday, I was offered commentary cake and wine in the room. On arrival, we had been given a slight upgrade with a better view. There were a couple of very minor comments we made (one about eggs and the other about the sockets in our room) that honestly, were handled immediately and with outcomes that was well beyond what we expected. The room - it was stunning! The tiled wall and the bathroom were particularly impressive. The design and technology in the room was both contemporary and functional. Some of the plug sockets are in unexpected parts of the room, so be sure to ask! The pool and beach area- again very appealing; we reserved a cabana with a 400 AED minimum spend (which was reasonable - lunch for three, a few soft drinks, a few cocktails). Staff by the pool/beach were very accommodating. Food by the pool and at LIV was a very good range (and not so extensive that you wander round for ages - which I like) and everything we tasted was of good quality. For one of the two nights, we booked into their Italian restaurant, where my daughter ate for free from the kids menu and the adult got a 150 AED credit each (in the end paying just over 200 AED, for starter and mains (no dessert or wine). The food here was good, but I did find it strange that we had a few different servers throughout our meal, which took away from the 'personal' treatment. Staff here were so friendly and really wanted you to have the best experience possible. I loved the 'vibe' of the hotel, with staff super professional, but perhaps less formally dressed than in other hotels I had stayed at/visited for brunch/day visits. The contemporary outlook was evident in the styling of both the décor and the the staff. My birthday here was just what I needed. Read less
Image of the Tripadvisor rating Great escape in Dubai!

Apr 17, 2021 FrequentTravellerLLP Jebel Ali, United Arab Emirates

Staying at W hotel for a weekend was enough to help disconnect from day 2 day city life pressure, without the need to travel abroad or drive a long way! Everything the hotel offers is special, elegant, different, trendy, tasty, relaxing and very rewarding overall. Nice lights everywhere, positive vibes around! Well staffed, unlike many places… Read more
Staying at W hotel for a weekend was enough to help disconnect from day 2 day city life pressure, without the need to travel abroad or drive a long way! Everything the hotel offers is special, elegant, different, trendy, tasty, relaxing and very rewarding overall. Nice lights everywhere, positive vibes around! Well staffed, unlike many places after Covid, and the staff is clean, fast, nice and efficient! It gave a great feeling of normalcy amidst the ongoing pandemic, with very good respect of government measures! Hats off @Wthepalm hotel, we will definitely come back for another amazing experience! Read less
Image of the Tripadvisor rating Great Experience !!

Apr 16, 2021 sanjiv s Lavasa, India

Quality of service provided by Mr. Kartik at restaurant was really helpful. We love our visit and thanx Kartik for all the gesture given by you to make our day memorable. We Will definitely come again....cheers