The Grand Hotel

Grand Canyon, Arizona

The hotel

The historic lodges of the American West are evoked in this friendly hotel's construction. The area's only indoor pool and whirlpool is here, and the rooms blend rustic charm with state-of-the-art amenities. The restaurant features a twice-nightly Western feasts dinner with live entertainment. At the bar you can sit in an actual saddle - yeehaw! The brilliant IMAX® cinema, featuring the Grand Canyon, Hidden Secrets show, is just down the road.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Free Parking
  • Fitness Centre/Gym
  • Internet Access
  • Near National Park
  • Restaurant

Where is it

9 miles (15-minute drive) from the Grand Canyon South Rim. Walking distance to general store and IMAX® theatre. Drive time from Las Vegas: 4 hours 15 minutes.

Hotel information

121 rooms on 3 floors in 1 building with 1 lift. All with air-conditioning, satellite TV, coffee maker, complimentary WiFi, safe, hairdryer, iron and board. All rooms are non-smoking. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Restaurant and bar. Overnight camp-outs*, guided horseback and wagon rides*. Rocking Canyon Star Saloon. Canyon Star Restaurant. Coffee shop. Dinner with country and western entertainers, and Native American dance performers. Indoor swimming pool and whirlpool. Native American entertainers and workshops. Fitness centre. Gift shop. Complimentary WiFi. Complimentary self-parking.

*Denotes local charge.

Please note: There is a charge of approximately $25 per car to enter the Grand Canyon National Park. This charge must be paid locally and is subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (674)
  • Very good (702)
  • Average (426)
  • Poor (189)
  • Terrible (137)
Image of the Tripadvisor rating Not bad... but not exceptional.

Dec 7, 2019 DowieCam Cambridge, United Kingdom

Quick check in. Nice room. Needs a bit of maintenance though (bathroom mirror water stained, bedroom carpet stained, bath sealant cracked and mouldy and bathroom product dispensers heavily caked in limescale). Housekeeping store extra beds at the end of the corridor (which looks awful). Front desk helpful. Daily housekeeping was good. Pool is… Read more
Quick check in. Nice room. Needs a bit of maintenance though (bathroom mirror water stained, bedroom carpet stained, bath sealant cracked and mouldy and bathroom product dispensers heavily caked in limescale). Housekeeping store extra beds at the end of the corridor (which looks awful). Front desk helpful. Daily housekeeping was good. Pool is small (more for kids than exercise) and has aged a lot since website photos. Good fitness room. Bar is great, good drink selection and bar staff full of local tips and friendly. RESTAURANT IS AWFUL and really lets the hotel down. Breakfast expensive and rubbish and not included. Live music in the evenings is a solo guy on the banjo (very awkward). Food is expensive, dining room is dark and dingey. Overall I don’t regret staying in the off season but if I payed top dollar ($499) summer rates I would be disappointed. Read less
Image of the Tripadvisor rating Beautiful, cozy American Hotel

Dec 5, 2019 Mariana_9 Sherwood Park, Canada

I saw so many mixed reviews about this hotel that put me off a little bit. However, when I got to the hotel I was surprised by a room upgrade, water and lime a delicious complimentary Gioza in the lobby. Room was very good and I was surprised by the variety of toiletries in the washroom. Including a nice touch of local soap. I went to the Saloon,… Read more
I saw so many mixed reviews about this hotel that put me off a little bit. However, when I got to the hotel I was surprised by a room upgrade, water and lime a delicious complimentary Gioza in the lobby. Room was very good and I was surprised by the variety of toiletries in the washroom. Including a nice touch of local soap. I went to the Saloon, although the food and service didn’t blow my mind, it was very decent. Wine was really delicious. Lobby is simply amazing!! All in all, I would 100% stay again Read less
Image of the Tripadvisor rating Dirty room, never found items I forgot, terrible staff

Dec 4, 2019 vipgeorges San Francisco, California

Do yourself a favor and skip this property. I feel compelled to warn other travelers by sharing our terrible experience at this hotel. My wife and 2 kids stayed at the property over Thanksgiving 2019. There are a few positives: the lobby and common areas are nice, the swimming pool is nice and warm, check in was quick and painless. But this… Read more
Do yourself a favor and skip this property. I feel compelled to warn other travelers by sharing our terrible experience at this hotel. My wife and 2 kids stayed at the property over Thanksgiving 2019. There are a few positives: the lobby and common areas are nice, the swimming pool is nice and warm, check in was quick and painless. But this hotel is a disaster in so many other ways, I highly advise you go elsewhere: 1. Our room was not vacuumed when we checked in. They had to come vacuum it after we checked in. It was really dirty and because we already had our stuff in the room, they couldn't vacuum a lot of the dirt out. 2. The drain of the bath tub was clogged, they had to come unclog it. 3. The food is bad - the breakfast buffet is average (great choice, but nothing was actually good) and diner was below average. 4. Service is horrendous at diner: the waiter literally through our plates around and was borderline impolite. 5. Probably the most important item: we checked out during a snowstorm, the power had gone off. We couldn't see well in the room. I forgot my headphones and my Gopro camera in a dark corner. I called the hotel 7 times over 5 days without ever getting a call back from the person in charge of lost and found. I finally just received a text notifying me that my items were not found. I know exactly where I forgot them, it's completely unacceptable that they didn't locate them. Read less
Image of the Tripadvisor rating Our Stay

Dec 2, 2019 Emoschin

We had the pleasure of staying at the Grand Hotel at the Grand Canyon on Tuesday, November 26, 2019. Having stayed at hotels all over the US and Europe, this hotel is by far head and shoulders above any hotel in the US barring NONE! Check in was flawless, the rooms are apportioned with everything you would ever need or want and impeccably… Read more
We had the pleasure of staying at the Grand Hotel at the Grand Canyon on Tuesday, November 26, 2019. Having stayed at hotels all over the US and Europe, this hotel is by far head and shoulders above any hotel in the US barring NONE! Check in was flawless, the rooms are apportioned with everything you would ever need or want and impeccably cleaned and prepared. The staff members throughout the hotel were very courteous and helpful with whatever we asked of them. Special shout out to 'Michae'l in the dining room as he offered information about the Canyon as he himself has hiked the various rims and floors. He will be an outstanding credit to the US Air Force!! The lobby with the grand fireplace and various animals on the walls give the hotel a warm and welcome atmosphere. I cannot say enough good things about the hotel, but if you are visiting the Grand Canyon, this should be your Number 1 hotel of choice each and every time!! Well done Mr General Manager and all of the staff!! Read less
Image of the Tripadvisor rating Very Nice

Nov 23, 2019 NMCan Ontario, Canada

Very nice lodge style hotel with a beautiful front lobby with comfy chairs in front of the fireplace. The room was clean and well appointed and staff were very friendly. Had a late bite in the saloon with local draft, very good. But......... Do not have the buffet breakfast. Possibly the worst we have ever had. Should not be offered. Otherwise a… Read more
Very nice lodge style hotel with a beautiful front lobby with comfy chairs in front of the fireplace. The room was clean and well appointed and staff were very friendly. Had a late bite in the saloon with local draft, very good. But......... Do not have the buffet breakfast. Possibly the worst we have ever had. Should not be offered. Otherwise a great stay. Too bad. Read less