Hotel Zetta

San Francisco, USA

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is guest’s comfort. Rooms are modern, well-equipped and oversized – just stretch out and enjoy the plush pillow top beds and the amenities at your disposal. Technology is also a priority, this is one place you’ll definitely stay connected with complimentary WiFi throughout and a public lobby featuring Macs and a game wall! Alternatively, retire to the S & R Lounge (short for ‘salvage’ and ‘rescue’) – they serve some of the finest cocktails in the city. Decked out in the tradition of a Manhattan lobby, downstairs are dozens of tables, upstairs are sofas, TVs, video games and a red phone booth – yep, that’s correct, a red phone booth! Opt for a hand-crafted drink, accompanied by some rosemary salted popcorn and just soak up the happening vibe.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround that takes you all the way to Fisherman’s Wharf is 1 block away. Transfer time from Airport: Approx 20 min. Valet parking available (payable locally).

Hotel information

116 rooms and suites. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi for one device in-room (local charge for more then 1 up to a maximum of 5 devices), tea/coffee maker, safety deposit boxes, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping max 2 adults.
Deluxe Room with 1 king-size bed or 2 double beds, sleeping max 3 adults. Deluxe Double Room with 2 double beds, sleeping max 4 adults.

The S&R Lounge, in-room dining*. 24-hour fitness centre with Technogym equipment and ARKE wall and TRX station. Interactive lobby and social hub featuring Macs and Plinko game wall. The Playroom with pool table, shuffleboard and multiple game consoles. Complimentary WiFi available. Laundry/dry-cleaning service*. 24-hour room service*.

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (675)
  • Very good (334)
  • Average (122)
  • Poor (33)
  • Terrible (33)
Image of the Tripadvisor rating Trendy hotel on Central Market

May 17, 2019 RWheeler82 Sacramento, California

Upon arriving at Hotel Zetta, I was greeted at the Valet by Dave. He was super friendly and personable, asking about my stay there, covered the cost of the valet, and if I'd need access to my vehicle so it would be parked closer for easier access. I pre-arranged the "Stay and valet" package ahead of time at booking and I was intending on walking… Read more
Upon arriving at Hotel Zetta, I was greeted at the Valet by Dave. He was super friendly and personable, asking about my stay there, covered the cost of the valet, and if I'd need access to my vehicle so it would be parked closer for easier access. I pre-arranged the "Stay and valet" package ahead of time at booking and I was intending on walking and using public transport so they parked it in long term and you'd just have to give them a 15 min heads up if you needed the car for any reason and that was good information to have. When you walk in you see a large trendy lounge to the right and a VR game room to the left before the check in desk. There are pool tables on the lounge floor and upstairs loft, with a large adult sized plinko game farther down in the lounge area past the neat bar area. They don't open that section until 5pm so I didn't get to use it this stay, but it's very nice nonetheless. I had a traditional check in, give ID and credit card, get charged for the stay then and there, and get your room key. For such a short stay I only had small bags so I did not use a bell hop or roller cart service, but it was offered. The room was pristine clean, very trendy and designed well. The bathroom door was heavy but there was a large pass through big enough for ADA access if you have those concerns. The bathroom was very nice with a walk in shower and tons of bath products if you want to use them (which I did... the conditioner and shampoo smelled amazing). The TV was on with a personal greeting which was a nice touch. There was mini bar access with a $10 credit from your amenities package and there were little bottles of alcohol at the ready (vodka, whiskey, rum and tequila) with mixers in the fridge for easy access. Most of my plans out on the town took care of that desire but the prices on them I found to be reasonable for a hotel. I had a great day/night in the city. Upon returning to the hotel I was beat, just plopped on the bed and went to sleep. (Though I preface this with have a bad back, like really bad) I'm sure the beds upon reading other reviews are fine, it just didn't work for my back that night so that part was a tad uncomfortable for me. I checked out in the morning, was greeted again by Dave at the valet when my car was pulled around, he was awesome and friendly again, even offered bottled waters for the drive home! I had a couple sna-foos later that day with the check out process. However, I had the pleasure of having a communication exchange with Mr. Beevor, the general manager of the property, after trying to rectify the situation with other staff of the hotel. He was extremely kind, understanding and reasonable and corrected all the problems I faced upon check out. Thank you for making the experience better overall. Read less
Image of the Tripadvisor rating Excellent hotel

May 6, 2019 Nomad32176050130 Chicago, Illinois

Stayed for 6 nights, really enjoyed the hotel. Good gym, excellent reception service, if you are espresso lover you will find great Illy espresso maker in the room, daily free water. Reception accommodated my request to change the room to more quiet. Stylish and vibrant. Good restaurant on the site with a great bar.
Image of the Tripadvisor rating Great service area

Apr 25, 2019 ragnhildlarsennyhush Drammen, Norway

We stayed 4 nights, and used Cavalier as breakfast and dinner several times. We liked everything with the hotel. Great service, good rooms and the best area. We didn't get information about the fitnes senter - to bad, because it would be nice to use. Tredy hotel with a great atmosphere.
Image of the Tripadvisor rating Best Hotel in the area

Apr 25, 2019 Sergio M

The hotel is very clean, located right in the middle of everything, rooms are equipped with the smart TV big plus and the beds are very very comfortable with the memory foam type pillows I slept like a baby
Image of the Tripadvisor rating Great hotel, unique!

Apr 25, 2019 Passport48360540149 Vancouver, Canada

Great stay, felt welcomed and taken care of! Unique hotel with a cool art and a really neat "play room". Will definitely stay again! Warm and friendly staff, without being overbearing. Room was a good size, and clean. Great area, walking distance to BART, easy Uber pickups and lots of great restaurants around!