Westin St Francis

Union Square, San Francisco

The hotel

Standing proudly on San Francisco’s Union Square, this luxurious hotel has welcomed discerning travellers through its doors since 1904. Long since elevated to local icon status, the original hotel is complemented by the Tower, offering modern, residential-style accommodation as a change of pace from the charmingly classic décor of the Landmark building. Whichever you choose you’ll enjoy the aptly named Heavenly Beds® and Baths® that were part of a $20 million renovation in 2014. There’s a cable car stop right outside and, with the Financial District and Chinatown just a stone’s throw away, experiencing San Francisco could scarcely be easier. But before you do, you must pay a visit to the elegant Clock Bar, whose menu changes with the seasons, inspired by a different historical era each time.

Amenities

  • Bar
  • Spa
  • No Smoking
  • Kids Club
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 30 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Classic Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms with a view of the city have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe King with a vista of downtown and San Francisco Bay have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Classic One-Bedroom Suites are spacious and offer a separate living room and bedroom with 1 king size bed, sleeping maximum 2 adults.

The Oak Room Restaurant, Caruso's (cafe with snacks, lunch and a bar), Clock Bar (cocktails and light bites). Modern Bar and Lounge. St Francis Health Club with WestinWORKOUT Facility and St. Francis Renewal Spa*. Westin Kids' Club™. Babysitting referrals*. WiFi in Caruso's/lobby*. In-room spa treatments*. 24-hour front desk. 24-hour room service*. Valet parking $61 per night or $69 per night for an over-sized vehicle and self-parking available nearby (both payable locally, subject to change).

*Denotes local charge.

This hotel is a smoke-free environment.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (261)
  • Very good (157)
  • Average (62)
  • Poor (53)
  • Terrible (64)
Image of the Tripadvisor rating Great location, but that was about it... WIFI problems for our entire 4 day stay

May 16, 2019 DHSS Calgary, Alberta

My wife and I were visiting San Francisco for 4 days in May 2019. We wanted a hotel that was highly rated and central to all the action so we picked the Westin St. Francis. The Westin is perfectly situated right at Union Square and is a great jump off point for all the major sites in SanFran. However the hotel isn't without it's fair share of… Read more
My wife and I were visiting San Francisco for 4 days in May 2019. We wanted a hotel that was highly rated and central to all the action so we picked the Westin St. Francis. The Westin is perfectly situated right at Union Square and is a great jump off point for all the major sites in SanFran. However the hotel isn't without it's fair share of problems. There are only 2 places to eat here, the Oak Room and the Clock Bar (Caruso's is just a tiny coffee/sandwhich vendor in the main lobby). The Clock Bar had a really small menu and only has 'bar service', which means there are no service staff... you have to go to the bar to order your drinks and your food. The Oak Room isn't casual so you can't go there for a quick meal. The worst of all at this hotel was the WIFI service. For our entire stay it either wasn't working AT ALL or barely working. We phoned to the Front desk to complain several times. Having no working WIFI for 4 days is truly unforgivable. Imagine going back to your room after dinner and no WIFI in the room or anywhere in the hotel, in this modern day and age... at $500+/night. I can't recommend this hotel based on that fact alone. In fairness they offered us one free breakfast to make up for lack of WIFI, but it was in the Oak Room so we declined. If you want WIFI in your room... don't stay here. To make matters worse there was a lot of street noise.. so was hard to sleep. Read less
Image of the Tripadvisor rating Great location, friendly staff

May 16, 2019 James B

Let's face it, pretty much all big hotel chains are fairly similar, so it's the little things that make the difference. Union Square is a great base for sightseeing, especially if you want to do a bus tour as the stop is just a 60 second walk from the hotel. Chinatown is a two minute walk away.
Image of the Tripadvisor rating First Class Hotel

May 14, 2019 Culture535761

The Westin St. Francis is the perfect hotel in the location, Union Square. Central to all the couture shopping and theaters. Take the trolley to the bay for a day of Fantastic sight seeing at Fisherman's Warf. Christmas at the Westin is magical, including a skating rink just outside your front door. The staff and service is 5 Star. I stay in… Read more
The Westin St. Francis is the perfect hotel in the location, Union Square. Central to all the couture shopping and theaters. Take the trolley to the bay for a day of Fantastic sight seeing at Fisherman's Warf. Christmas at the Westin is magical, including a skating rink just outside your front door. The staff and service is 5 Star. I stay in the Tower, what a beautiful mix of old and new. Read less
Image of the Tripadvisor rating Amazing Heavenly Visit

May 14, 2019 Redfox327

I stayed at The Westin in Union Square for a business trip and it was a delightful stay. The bed was super comfy, and the shower was like being in a waterfall. The hotel is located right in Union Square and is a great location for shopping and only a 10 minute uber away from Fishermans Wharf.
Image of the Tripadvisor rating Awesome stay, excellent customer service

May 14, 2019 Majoy C

Had a great time in San Fo with my high school mates and their kids. The room we originally booked wasn’t available for some reason and the staff assisted us to ensure the available room was enough to accommodate us. We didn’t have any problem during our stay (bathroom though would have been nicer if there was a lock :-)). Location is perfect if… Read more
Had a great time in San Fo with my high school mates and their kids. The room we originally booked wasn’t available for some reason and the staff assisted us to ensure the available room was enough to accommodate us. We didn’t have any problem during our stay (bathroom though would have been nicer if there was a lock :-)). Location is perfect if you love shopping - right in the Union Square! Read less