Westin St Francis

Union Square, San Francisco

The hotel

Standing proudly on San Francisco’s Union Square, this grand hotel has welcomed guests since 1904. Full of history and classic charm, the original landmark building is complemented by the Tower, where a glass lift (check it out at night when the city is all lit up) will take you to modern, residential-style rooms with Heavenly Beds®. Back in the impressive lobby, enjoy the vintage vibes and spot the cable cars pass outside — experiencing San Francisco could hardly be easier. But before you do, why not pay a visit to the elegant Clock Bar, whose menu changes with the seasons, inspired by a different historical era each time.

Amenities

  • Bar
  • Spa
  • No Smoking
  • Kids Club
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 30 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Classic Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms with a view of the city have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe King with a vista of downtown and San Francisco Bay have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Classic One-Bedroom Suites are spacious and offer a separate living room and bedroom with 1 king size bed, sleeping maximum 2 adults.

The Oak Room Restaurant (open for breakfast and lunch), Caruso's (café with snacks, lunch and a bar), Clock Bar (evening cocktails and light bites). Modern Bar and Lounge. St Francis Health Club with WestinWORKOUT Facility. St. Francis Renewal Spa*. Westin Kids' Club™. Babysitting referrals*. WiFi in Caruso's/lobby*. In-room spa treatments*. 24-hour front desk. 24-hour room service*. Valet parking $68 per night and self-parking available nearby (both payable locally, subject to change).

*Denotes local charge.

This hotel is a smoke-free environment.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (360)
  • Very good (220)
  • Average (80)
  • Poor (62)
  • Terrible (87)
Image of the Tripadvisor rating double check your card on returning home for unwarranted charges

Mar 13, 2020 Colin J Newport, United Kingdom

Great hotel and had lovely stay...see my previous review. Unfortunately on returning home and checking our card they had taken out money for something we had not had. Despite several e-mails to them questioning this, they have not had the courtesy to reply. It was only a small amount but if they do this to every guest it would definitely add to… Read more
Great hotel and had lovely stay...see my previous review. Unfortunately on returning home and checking our card they had taken out money for something we had not had. Despite several e-mails to them questioning this, they have not had the courtesy to reply. It was only a small amount but if they do this to every guest it would definitely add to their profit. Very disappointed with them for this... and its extremely unprofessional. Read less
Image of the Tripadvisor rating NEVER STAY HERE

Mar 11, 2020 emilyfK4209SD Tampa, Florida

I have been planning this trip for 9 months. With the growing Corona virus and my health concerns, I had to cancel and the hotel refused to refund me. The staff were very rude. The virus is growing in the area and my doctor advised me not to travel. I am disgusted with how rude the staff were when I requested a refund. I will be telling everyone I… Read more
I have been planning this trip for 9 months. With the growing Corona virus and my health concerns, I had to cancel and the hotel refused to refund me. The staff were very rude. The virus is growing in the area and my doctor advised me not to travel. I am disgusted with how rude the staff were when I requested a refund. I will be telling everyone I know not to go here. Read less
Image of the Tripadvisor rating Amazing Hotel, Great History and Outstanding Customer Service

Mar 10, 2020 Teresa H Sherman, Texas

We can't say enough about this hotel! The room and hotel are beautiful. We stayed two nights at this hotel and chose this hotel due to it's location and it overlooking Union Square. We wanted a room that overlooked Union Square so we could watch the Lunar New Year Parade from our room. This room was great! The beds were comfy and the air… Read more
We can't say enough about this hotel! The room and hotel are beautiful. We stayed two nights at this hotel and chose this hotel due to it's location and it overlooking Union Square. We wanted a room that overlooked Union Square so we could watch the Lunar New Year Parade from our room. This room was great! The beds were comfy and the air conditioner worked great. The room was huge but (if there was a con) the bathroom was a little on the small side. The walk in shower was big but the counter space and toilet space were limited. I have to say that we encountered two outstanding employees! Michelle with customer relations and Annette with housekeeping! These two ladies made our stay super, extra special. Michelle made it great with her contact before we arrived and then adding really nice touches for our Anniversary. Annette was super helpful and gave my husband tea and honey when he didn't feel well and was staying in the room. If you are staying in this hotel on a Saturday, I would highly recommend doing the hotel tour. The history in this hotel is amazing. They also take you to areas in the hotel that you would never know were there unless you went on the tour. The views on the tour are amazing of the city!! This tour was actually the highlight of our stay in SanFran this time!! The hotel was very, very clean and beautiful. There is valet parking at this hotel for $68 per day and it's come and go. The valet is very quick and you don't have to wait a long time for them to retrieve your car. We would absolutely stay at this hotel again, without any hesitation!! Read less
Image of the Tripadvisor rating Perfect location for SFO

Mar 8, 2020 CaboSerge Vienna, Austria

I've stayed a couple times at The Westin St. Francis. The hotel is nice, friendly staff, It has a pleasant atmosphere. Once we had a small room and in another trip it was a nicer larger room. The location is excellent, in front of union square, a few minutes walk from china town, many restaurants and shops a few steps away and you can even walk… Read more
I've stayed a couple times at The Westin St. Francis. The hotel is nice, friendly staff, It has a pleasant atmosphere. Once we had a small room and in another trip it was a nicer larger room. The location is excellent, in front of union square, a few minutes walk from china town, many restaurants and shops a few steps away and you can even walk to the different piers where there are endless options for the whole family to spend a fun day . Read less
Image of the Tripadvisor rating All class

Mar 7, 2020 OZvoyager64 Wyndham Vale, Australia

I recently returned to the St. Francis for a 10 day stay. When I checked in they reception staff noted my Bonvoy membership and upgraded me to a lovely room in the front (original) wing with a great view over Union Square. Of particular note, the rooms have recently been renovated and have a great fresh look. The colour decor is very nice. If you… Read more
I recently returned to the St. Francis for a 10 day stay. When I checked in they reception staff noted my Bonvoy membership and upgraded me to a lovely room in the front (original) wing with a great view over Union Square. Of particular note, the rooms have recently been renovated and have a great fresh look. The colour decor is very nice. If you like a soft bed, then this hotel is the right choice. It was super comfy - a nice treat for me as I have a much firmer bed at home. I had room service one night during stay. Whilst the menu selection isn't extensive, it has a broad enough range to suit most tastes. I had the pizza and it was OK. Read less