Westin St Francis

Union Square, San Francisco

The hotel

Standing proudly on San Francisco’s Union Square, this grand hotel has welcomed guests since 1904. Full of history and classic charm, the original landmark building is complemented by the Tower, where a glass lift (check it out at night when the city is all lit up) will take you to modern, residential-style rooms with Heavenly Beds®. Back in the impressive lobby, enjoy the vintage vibes and spot the cable cars pass outside — experiencing San Francisco could hardly be easier. But before you do, why not pay a visit to the elegant Clock Bar, whose menu changes with the seasons, inspired by a different historical era each time.

Amenities

  • Bar
  • Spa
  • No Smoking
  • Kids Club
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 30 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Classic Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms with a view of the city have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe King with a vista of downtown and San Francisco Bay have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Classic One-Bedroom Suites are spacious and offer a separate living room and bedroom with 1 king size bed, sleeping maximum 2 adults.

The Oak Room Restaurant (open for breakfast and lunch), Caruso's (café with snacks, lunch and a bar), Clock Bar (evening cocktails and light bites). Modern Bar and Lounge. St Francis Health Club with WestinWORKOUT Facility. St. Francis Renewal Spa*. Westin Kids' Club™. Babysitting referrals*. WiFi in Caruso's/lobby*. In-room spa treatments*. 24-hour front desk. 24-hour room service*. Valet parking $68 per night and self-parking available nearby (both payable locally, subject to change).

*Denotes local charge.

This hotel is a smoke-free environment.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (363)
  • Very good (221)
  • Average (80)
  • Poor (62)
  • Terrible (87)
Image of the Tripadvisor rating Re: Jewelry Store

Sep 6, 2020 469rebeccaz

I would like to inquire if there's a jewelry shop who's name is St. FRANCIS JEWELRY or St. FRANCIS BOUTIQUE in your hotel? I am searching for their contact details or website where i can visit. Thanks!
Image of the Tripadvisor rating Classic San Francisco Hotel

Jul 29, 2020 RunnerMike1977 Seattle, Washington

I am a Marriott Bonvoy Titanium, and know Marriott's brands incredibly well. Westin is one of the brands that I trust, as they are generally consistent. This property is a classic. Originally built in 1904, the hotel added a more modern tower in the late 60s/early 70s. Due to the current pandemic, the original 1900s section is closed,… Read more
I am a Marriott Bonvoy Titanium, and know Marriott's brands incredibly well. Westin is one of the brands that I trust, as they are generally consistent. This property is a classic. Originally built in 1904, the hotel added a more modern tower in the late 60s/early 70s. Due to the current pandemic, the original 1900s section is closed, unfortunately. But the open parts of the lobby still give a nice glimpse into the past. Upon arrival, I was disappointed by the lack of door staff - no one, not even a valet guy, said hi once during my 3 days. The receptionist, however, was welcoming and thanked me for my loyalty, I was placed on a high floor in the modern tower. Unfortunately, it seems they are placing guests into very few areas, as my hallway was noisy. Sound insulation in this hotel are poor. I could hear everything in the hallway and in the rooms next door, which made for a less relaxing stay. Times are different and there was no regular housekeeping, gym or normal food operations, as expected and as it should be. I have to say that this hotel is incredibly well-maintained. Common areas and rooms were immaculate, which I really appreciate in this weird time we are in. Hand sanitizer was readily available and everyone was wearing masks. My room was incredibly comfortable with the classic Heavenly bed, plentiful and comfortable bath linens and the signature Westin bath products. The location of this hotel can't be beat. It is right on Union Square and any area of the city is easily walkable. There are plenty of eating options - Little Italy is perfect for outdoor dining, shopping and pharmacies nearby. This is a great hotel especially if you don't have a car. Based on the noise and lack of greeting staff, I would normally give this hotel 3 stars, but this is an odd time in our world, and I'm not going to judge a hotel based off of minimal staff and such poor occupancy. I look forward to returning and hopefully trying a room in the original building. Read less
Image of the Tripadvisor rating The lady in the breakfast buffet Kerala

May 12, 2020 neharawat1 Bangkok, Thailand

We remember the amazing hospitality by the lady name Kerala who was server at the breakfast, took great care of us. We are vegetarians & she did all possible arrangements for us that we are full & comfortable. Miss our great experience in westin and karala! Lots of ❤️
Image of the Tripadvisor rating Phenomenal!!!

Apr 1, 2020 X460LOandrewc Komoka, Canada

We stayed at the Weston during the Covid outbreak as San Francisco was shutting down. Slight mix up with our reservation - no problem, we were given the Presidential suite for our stay! The attention to detail and level of service was truly exceptional. Breakfast was amazing and the wait staff were incredibly attentive. We will return when… Read more
We stayed at the Weston during the Covid outbreak as San Francisco was shutting down. Slight mix up with our reservation - no problem, we were given the Presidential suite for our stay! The attention to detail and level of service was truly exceptional. Breakfast was amazing and the wait staff were incredibly attentive. We will return when there’s no virus scare without fail. Read less
Image of the Tripadvisor rating double check your card on returning home for unwarranted charges

Mar 13, 2020 Colin J Newport, United Kingdom

Great hotel and had lovely stay...see my previous review. Unfortunately on returning home and checking our card they had taken out money for something we had not had. Despite several e-mails to them questioning this, they have not had the courtesy to reply. It was only a small amount but if they do this to every guest it would definitely add to… Read more
Great hotel and had lovely stay...see my previous review. Unfortunately on returning home and checking our card they had taken out money for something we had not had. Despite several e-mails to them questioning this, they have not had the courtesy to reply. It was only a small amount but if they do this to every guest it would definitely add to their profit. Very disappointed with them for this... and its extremely unprofessional. Read less