Westin St Francis

Union Square, San Francisco

The hotel

Standing proudly on San Francisco’s Union Square, this luxurious hotel has welcomed discerning travellers through its doors since 1904. Long since elevated to local icon status, the original hotel is complemented by the Tower, offering modern, residential-style accommodation as a change of pace from the charmingly classic décor of the Landmark building. Whichever you choose you’ll enjoy the aptly named Heavenly Beds® and Baths® that were part of a $20 million renovation in 2014. There’s a cable car stop right outside and, with the Financial District and Chinatown just a stone’s throw away, experiencing San Francisco could scarcely be easier. But before you do, you must pay a visit to the elegant Clock Bar, whose menu changes with the seasons, inspired by a different historical era each time.

Amenities

  • Bar
  • Spa
  • No Smoking
  • Kids Club
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 30 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Classic Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms with a view of the city have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe King with a vista of downtown and San Francisco Bay have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Classic One-Bedroom Suites are spacious and offer a separate living room and bedroom with 1 king size bed, sleeping maximum 2 adults.

The Oak Room Restaurant, Caruso's (cafe with snacks, lunch and a bar), Clock Bar (cocktails and light bites). Modern Bar and Lounge. St Francis Health Club with WestinWORKOUT Facility and St. Francis Renewal Spa*. Westin Kids' Club™. Babysitting referrals*. WiFi in Caruso's/lobby*. In-room spa treatments*. 24-hour front desk. 24-hour room service*. Valet parking $61 per night or $69 per night for an over-sized vehicle and self-parking available nearby (both payable locally, subject to change).

*Denotes local charge.

This hotel is a smoke-free environment.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (329)
  • Very good (204)
  • Average (76)
  • Poor (61)
  • Terrible (78)
Image of the Tripadvisor rating Central & Vintage!

Nov 13, 2019 jjgiron8 San Francisco, California

It's all about location and vintage vibes at the Westin St. Francis. The hotel is beautiful, however the rooms seem more basic/bland than the rest of the hotel. The staff is friendly and the area is lively, so I recommend you stay for that and for the easy access to top tourist spots and shopping.
Image of the Tripadvisor rating Convenient hotel with lots of history

Nov 12, 2019 sylvialoha Kailua, Hawaii

We recently spent 1 night at the Westin while celebrating our anniversary. On hearing the reason for our trip, we were upgraded to a room in the new tower with an expansive view of the city towards the bay and a late checkout which we thought was so kind and thoughtful! It made the tail-end of our trip end on a very sweet note! The hotel itself is… Read more
We recently spent 1 night at the Westin while celebrating our anniversary. On hearing the reason for our trip, we were upgraded to a room in the new tower with an expansive view of the city towards the bay and a late checkout which we thought was so kind and thoughtful! It made the tail-end of our trip end on a very sweet note! The hotel itself is grand and full of history, beds were to be as expected from a Westin which we look forward to after a full day of driving. The room was spacious and all amenities were thought of. They include a little rollerball of lavender oil for relaxation and sleep! The views from the elevator are a real treat especially at night when the light from the city are on display and the location is great for people who are driving into the city. The location was convenient for squeezing the most out of our time for sightseeing- trolley to Fisherman’s wharf is right in front, the square was setting up for the holiday season, and the Union sq parking was right across the street and the financial district was just a short 2 min walk away. Read less
Image of the Tripadvisor rating Old Hotel, Bad Service, Staff, Management, Avoid!

Nov 11, 2019 DaveKarun Semarang, Indonesia

Old Hotel, Bad Service, Staff, Management, Avoid! We stay at this hotel with our whole family. There was a miscommunication between me and wife when making booking, so I made booking and wife also made booking. We booked 4 rooms total while we need only 2. We called hotels to help sort things out. They are not willing to help. So we paid 4 rooms… Read more
Old Hotel, Bad Service, Staff, Management, Avoid! We stay at this hotel with our whole family. There was a miscommunication between me and wife when making booking, so I made booking and wife also made booking. We booked 4 rooms total while we need only 2. We called hotels to help sort things out. They are not willing to help. So we paid 4 rooms and ended up only using 2 rooms. And worse yet, when we arrive, they sold the 2 unused rooms to walk in guest. Avoid this hotel run by a crooked management. There are many hotels nearby. Westin should be ashamed of its brand. Read less
Image of the Tripadvisor rating Great Customer Service!!!

Nov 11, 2019 ColoHiwayBuilder Canon City, Colorado

We recently spent a long weekend at the Westin St. Francis and had a great time. The customer service, especially from Jeff at the concierge desk was outstanding. Jeff exemplified how customers should be treated and offered great suggestions on the local area and his recommendations were “spot on”. I highly recommend you speak with Jeff if you… Read more
We recently spent a long weekend at the Westin St. Francis and had a great time. The customer service, especially from Jeff at the concierge desk was outstanding. Jeff exemplified how customers should be treated and offered great suggestions on the local area and his recommendations were “spot on”. I highly recommend you speak with Jeff if you need assistance with any requests or recommendations when staying at the St. Francis. The location of the property is excellent and you can catch the cable cars right in the front of the hotel. We have stayed at this property on other occasions and will return again, when in San Francisco. Read less
Image of the Tripadvisor rating Dated and in desperate need of an Upgrade

Nov 8, 2019 stm55 London, United Kingdom

I have just spent 2 nights at Westin Union Square and I will NOT be returning. The property is very dated and in desperate need of a facelift. The room I was given had a very unpleasant smell that hit you as soon as you entered the room. It was frankly quite unnerving. I was told that they were full and unable to offer me a different room. The… Read more
I have just spent 2 nights at Westin Union Square and I will NOT be returning. The property is very dated and in desperate need of a facelift. The room I was given had a very unpleasant smell that hit you as soon as you entered the room. It was frankly quite unnerving. I was told that they were full and unable to offer me a different room. The bathroom looks and feels like something out of the 80s and combined with the very unpleasant smell, it made for a terrible stay. I couldnt wait to check out!! Housekeeping staff, whilst nice and polite, did a very sparse job of cleaning the room. The fitness centre is in a windowless room and again, equipment was old and dated. Read less