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City breaks

Our favourite shopping break destinations

Shopping abroad can be great when it comes to buying unique items or for grabbing discounts on everything from jewellery and watches to designer handbags, sunglasses and shoes. In Boston, you can even shop tax-free!

Exclusive shopping vouchers and discounts

Book a city break to a range of US destinations and you'll receive exclusive shopping vouchers and discounts to help you save while you shop!


The essential guide to shopping in New York

Macerich - Multiple destinations

Complimentary Discount Book

With shopping centres and fashion outlets in California, Washington, Chicago, New York and more, book a USA holiday to receive a complimentary booklet with special offers, discounts and amenities.

Book and travel before 31st December 2023 to receive your complimentary discount book. T&Cs apply. 

View USA holidays
Hudson Yards Shopping

Hudson Yards - New York

Complimentary Shopping & Dining Pass

Book your holiday to New York and you'll receive a Hudson Yards shopping & dining pass full of exclusive offers and designer boutiques and high street brands.


Book and travel before 31st January 2024 to receive your complimentary VIP discount book. Voucher limited to 1 person per booking. T&Cs apply. 

View New York holidays
Miracle Mile Las Vegas

Miracle Mile Shops - Las Vegas

Complimentary Coupon Book

Book your holiday to Las Vegas and you'll receive a coupon book full of discounts and special offers for shops, restaurants and shows at Miracle Mile shops in Planet Hollywood Resort & Casino. 


Book and travel before 31st December 2023 to receive your complimentary VIP discount book. T&Cs apply. 

View Las Vegas holidays

The perfect city break: sunshine or snowflakes?

City breaks can be enjoyed in all manner of weathers. Cosy up in a hat and scarf and wander the frosty streets, or enjoy al fresco dining in the glorious sunshine. Which will it be for you this time? Here's a little inspiration if you're not sure...

Winter City Breaks

New York is magical all year round. But there's something extra special about a winter trip to the Big Apple. Wrap up warm and brave the cold to see the lavish Christmas decorations, snowy Central Park, and the sparkling ice rinks. Memories (and Instagram pics!) to last a lifetime. 

Whether you're travelling with little ones, or on a romantic trip for you, check out our suggested itineraries to celebrate the festive season in style!

Fancy somewhere a little bit different?



The live music, the art, the outdoorsy adventures, the food and craft beer, the sport, the rise of the tech industry – it's a city buzzing with expectation.

5 nights from £948pp
Cape Town

Cape Town

Explore the Mother City, a bijou city of buzzing culture, breathtaking scenery, enticing cuisine and plenty of ‘must do’ experiences.

5 nights from £1128pp


This pretty college city is full of southern charm and overflowing with attractions - from Martin Luther King Jr’s birthplace, to the Coca-Cola® HQ

5 nights from £1196pp


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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Let’s talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?

You can contact our team by emailing to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

I am currently on holiday and I need to speak to someone

The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

Find contact details for your location

Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us

If you are in the USA or Canada please email:

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